Best Western Williams Lake

The hot tub had too much chlorine and burnt the eyes and nose. The metal bar above the closet fell off and head me in the head and caused a mild concussion.

Room was clean. Staff was great. Parking was easy. The rooms bathroom fan did not work - but I am sure it can be fixed.

The room was adequate; my view was a bank/hill. The bed was comfortable. The shower had a high pitched screech the entire time it ran, which was unpleasant. The breakfast was okay but compared to other complimentary hot breakfasts of similar nature, this underwhelmed. The worst part about this hotel was the man who was there during check-out. I went to use the pool after breakfast prior to checking out and saw there was a sign that it was not in service because it was being cleaned. I asked front desk if i could use it since no one was in there cleaning it, but he said they had added chemicals and it wasn't ready. I suggested this be done when closing the pool so that it was useable for folks before they checked out, to which he replied very rudely that they follow Interior Health standards (touchy subject?). I asked if I could use the hot tub in the meantime and he said it was fine to use. Unfortunately it was less than luke-warm; colder than a kiddie pool at the rec center. I gave up and left and mentioned this to front desk, and he replied that "it is set to Interior Health standards" and was not interested in checking it or resolving anything (this guy should really go work for IH.. super into their "regulations"). The whole pool/hot tub area could use a reno, it looked a bit dingy and water looked yellow (probably the IH standard).

Breakfast was delicious! Thanks

It is a nice hotel and all of the staff we talked to were very kind. However, the heater in our room was making a terrible sound. Thankfully we were able to be moved to another room, but that was at 12:30AM. Grateful to have been moved but that was a huge inconvenience for us.

We've stayed here everytime traveling through. Staff are always accommodating, rooms are clean and quiet. Pools enjoyed. Our grand daughter loves the continental breakfast. Will definitely always choose here.

Friendly staff. Very high bed to get into but comfortable for sleeping.

Will totally return!

Paid quite a bit extra for the jet tub, filled the tub turned on the jets and it shot out dirt or something of the sort. Also cold knob didn't work so it was very hot or had to wait for it to cool down. Beds were a bit hard, both woke up sore. Otherwise would be a 5 star

The elevator in the hotel was not working. The staff at the hotel called prior to us arriving to let us know ahead of time so that we were aware of the issue in advance. Appreciated their thoughtfulness.

Clean hotel room and premises. Continental breakfast was very good. No hassle stay with very friendly and helpful staff. Well done and thank you!

Clean and updated rooms

Did not like that the elevator was not working and we needed to climb the stairs which is challenging with replacement knees on a spiral staircase carrying luggage. Lastly we choose this hotel because it had a pool which can be nice to workout those aches and pains in the knees, sadly the pool was out of commission, had I known this we would have stayed elsewhere.

The staff bent over backwards to accommodate our early check in request after drove through the night.

Was not told the pool and hot tub was having issues till we went down there ..hot tub was luke warm the pool was cold ... no towels.

Room would have been very nice if we didn’t have to share it with outside bugs. The room was tidy but could be much cleaner. Hot tub only worked 2 nights out of our stay. Staff was friendly. Breakfast was good.

Everything was top notch A1😎👍

This is a decent best western hotel. Food was good in the morning. A couple food options nearby - shout out to the casino nearby. Large rooms but the felt a little tired - worn furniture and dirty tile in the bathroom. Not a lot of light in this property - used least wattage possible which made things feel dim. Pool felt like a missed opportunity. Good space with no design. Honestly this could be a gem. Would still recommend staying. Solid hotel for the night.

Clean room but really not much service required!

The rooms are well maintained and it is quiet

Room was good, not a bad Best Western.

Great room. We had 2 queens & kitchen

Nice

Friendly staff

All‘s good

The reason I chose Best Western was because it is usually the cleanest hotel anywhere, especially in Williams Lake.

Property was very pretty with flowers! Didn’t like rug in the room.

We found someone else’s dirty used dental floss on a stick by our bedside

The breakfast was nice, and the person taking care of it was doing an amazing job. The property is dated, old carpets, wallpaper, furniture, uncomfortable bed, just worn out. The wifi password was illegible nothing to charge car electronics. Stairwells old worn out carpet. We liked the stairs coming down into the lobby.

Good for a safe clean overnight stay for a road trip.

Room was very clean and the beds were excellent. Poor shower curtain... leaks

Competitive Price and convenient

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Large clean room but no utensils or glasses

Property was great, bed was comfy, I had a jacuzzi tub, tons of parking, close to the highway but quiet. And the whole staff was lovely, especially the manager Angad and an especially helpful member of the morning house cleaning staff, I believe her name was Trista :)

We had an exceptional sleep. So nice to see rooms with queen beds rather than doubles as so many other hotels still have. The pool was great. The hotel was clean. The continental breakfast could use some love. So many hotels just don’t get this right. You can do continental while still keeping it healthy.

No towels in the pool area brought to staffs attention concern not rrmedied

No more

The property is located right by the highway so it’s very convenient. It’s quiet and clean. The only problem that we found was that the pillows are way too hard for our liking.

Breakfast was nice, clean property

Everything was very good, just a couple things that need attention, ice machine on the 3rd floor not working. Our room door needs some work, but otherwise good

We ha e stayed here 5 or 6 times now. Its our favorite hotel in williams lake. Good pool and hot tub. Very nice staff

Hot tub should be ready to use during the day. Chemicals should be put in at night when the hotel guests are sleeping. We pay extra to stay at your hotel because you have a pool and a hot tub. The hot tub was closed until 5 pm.

Great stay. Loon pub next door is great Would stay here again anytime

Dated but clean

Clean rooms and lobby. Great front counter personnel! Shower pressure not so great.

Great place to stay

The Hotel was what I expected

The hotel was what I expected of a hotel clean, friendly, easy access, good breakfast selection,easy and quick check in and out.

Paid to stay there for the pool and hot tub You couldn’t see the water past the 8” of dirty foam on the top of the water. Plus the dirty diaper that was right there was disgusting

We had a great stay here. The staff was very friendly and the room was very clean. Our family really enjoyed the visit to the pool and the breakfast too- very delicious!

Very pleasant hotel close to all restaurants and the highway but quiet.

Exactly what was expected for a reasonable price.

Extractor fan in bathroom did not function. Huge metal plate/barrier in front of window.

Great location Clean Very good breakfast

No

It doesn't have a restaurant

At first glance, the room seemed good. I had a dog friendly, ground floor room and what I liked most was the outside back door. The bed was extremely hard, I like firm but this was so hard that after about 10 mins, my dog got off and went to his kennel. After check out and a few days later I realized I forgot my bathing suit, hanging with the towels. I called the front desk to inquire, then stopped in on my return drive through the city. I was told that it was not found. They do laundry on site. So even though they have a 'lost and found', no bathing suit was returned. I told the clerk that this reflects badly on the hotel.

I was given a room that had 1/2 of the window blocked by an enclosure in front of the window

Decent hotel in Williams Lake. Clean and cheap. Nothing fancy but fine for a 1 night stay over.

Great location, good price, free and tasty breakfast. Nice staff. Good rooms - comfortable and clean. Fridge has a freezer which is nice!

It was good

The most uncomfortable beds and pillows I have ever had the misfortune of experiencing.

Was ok. Seems like there could be a deep clean of rooms.

Didn’t spend much time at the hotel as we were there to visit family. Good hotel, friendly staff. Only complaint would be the shower head didn’t have much pressure

Clean property - well located in Williams Lake and clean rooms - TVs require two remotes to operate and are confusing until mastered At desk when I inquired about my points status was told that as I had booked through a third party the points may not be available - first time I have encountered this with a Best Western hotel

Rooms were clean, service was excellent. One thing, the beds are super high and are hard to get into if you are at a shorter stance.

Great place to stay, wonderful view of the lake!

Very friendly and helpful staff. The building and rooms were clean and well maintained. Good variety available for the breakfast.

This time kot dissapointed pool is open ☺️

Just blocks out of Williams lake made us feel safer

Great spot

Stayed here with my husband while visiting family in town. The room was relatively clean (a few dusty corners). Bed was a little firmer than we're used to, but our personal preference isn't the hotel's fault. Plumbing screams at you when you turn on the showerhead. We could hear other rooms having the same issue. Continental breakfast had a good variety, and tasty. Staff were friendly and helpful. It's obvious the hotel is looked-after. The best place we've stayed in "the Puddle".

After a long day, we were pleased to stay at this property. It was everything we could have wanted. Clean and comfortable, great breakfast as well. We’d definitely stay here again.

Very nice facility

Wonderful

The adjacent laughing loon pub was excellent.

Good breakfast and assortment of food. Vending machine advertising cost didn’t match what was charged to my credit card (it was more). Front desk mentioned it’s a third party they can’t control the machine. Mattresses were extremely hard. If you like a firm mattress it’s great for you, ac was great but fan quite noisy. Clean rooms. Overall a decent stay and quick drive anywhere in Williams Lake.

Clean, spacious room. Friendly service

Everything was great

Room was nice & was clean. Could use more towels to start & some robes, considering being a jacuzzi suite & the price you pay. Only annoying downside is, the bathroom was so small the door hit the toilet, so you had to go in and shut the door completely to use the washroom. Staff was friendly.

Good

Enjoyed the pool and hottub. Staff were great from the start of getting out of our vehicle.

This was more like a 3.5, not average. Room was nice but dusty in the corners. Had a shower in the morning with tepid water. First time, no hot water in a hotel of this quality. No hot water meant to shave. Breakfast was uneventful, appeared to be reheated or prepared beforehand. Not a lot of choices in this town but ok.

Clen

We enjoyed the pool and hot tub. Very good breakfast.

Great stay in Williams lake. Rooms were big and spacious. Free breakfast and excellent service.

The room was clean and the bed was comfortable. The hot tub was a welcome place to relax after a long drive. The breakfast was more than adequate. Would definitely stay again.

Friendly service.

Easy check in. Spa jets don’t work. Many power outlets and lights in room don’t work.

Out of all hotels in town this would be the most recently build you can tell no updates have been made. The beds are soft in need of an upgrade for sure. If dust affects you then you might ask for a good cleaning. Dusty tops on shelves. Rooms are not very insulated especially door to hallway.

Issue with homeless in the area but overall an average expereince nothing special. The staff really an average expereince.

I appreciate how open the property is, and its proximity to restaurants and gas stations.

Clean, friendly service, good breakfast, eay parking.

Great

Location

It was very comfortable and breakfast was very good too.

very helpful staff

Location

Needs oven mitts with rooms that have ovens.we did not have any in our room