Hotel Altein Arosa, a Faern Collection Resort vs Similar Hotels

Rooms were nice and modern with some issues like instrument availability.

Beautifully decorated with a high-quality design that combines comfort and elegance.

Rooms were comfortable, but some guests felt mattresses were too soft.

Refurbished rooms were nice, but some issues mentioned with temperature.

Some concerns about cold bathrooms and lack of amenities.

Rooms like always very clean and beautiful.

General cleanliness was satisfactory, but mentions of issues with equipment may have affected perception.

Some mentions of cleanliness issues, especially regarding dirty yoga mats.

Great location near the center and good views.

Practical location close to the train station and lake.

Ideal location near transportation and great views, as noted by several guests.

Well-located with beautiful mountain views, positive mentions.

Overall friendly service mentioned; however, the staff needs more training.

Very friendly staff who are attentive and professional.

Guests appreciated the friendly and helpful service provided by the staff.

Service was friendly, but inconsistent as some staff were mentioned as unhelpful.

Breakfast was at best average; issues with service and quality.

Delicious food, with a great breakfast and exceptional restaurant.

Food quality received positive feedback from almost all guests.

Some reviews rated food quality poorly, but others enjoyed meals.

Facilities were good, though some amenities were missing.

Well-equipped spa area and good breakfast options.

Wellness offerings were highlighted positively, though some equipment issues were noted.

Good amenities for children, but some installations were noted as lacking.

Good value considering the location and amenities.

A bit pricey for certain items, but overall worth the experience.

The overall experience matched the expectations in relation to the cost.

Several reviews suggest high prices for the quality and service received.