Piazza Boldini
Piazza Boldini, 6900 Paradiso, Switzerland- Park
English
Hotels in Lugano
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About this hotel
Convenient Location
Located just 200 meters from Lake Lugano, Novotel Lugano Paradiso offers easy access to the city center within 5 minutes by bus.
Relaxing Amenities
Guests can enjoy the heated swimming pool open from May to September, a pool bar, fitness center, and a video game area, perfect for unwinding after a day of exploring.
Modern Comfort
The air-conditioned rooms feature a range of amenities including a flat-screen cable TV, minibar, and a comfortable seating area. The on-site GourmetBar with a terrace is ideal for dining and relaxing.
Experience comfort and convenience at Novotel Lugano Paradiso. Book now for an unforgettable stay!
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Parco Guidino
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Parco Calprino
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Parchetto Brazzola
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Giardino dell' Acquedotto
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Important Information
Please inform the hotel if you are traveling with children and include their age.
Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Breakfast in the room
Table tennis
Darts
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Accessible parking
Board games/puzzles
Parking garage
Concierge service
Special diet menus - on request
Wheelchair accessible
Outdoor pool - seasonal
Kid meals
Snack bar
Heated pool
Electric vehicle charging station
Vending machine - drinks
Toilet with grab rails
Public transport tickets
Vending machine - snacks
Pool bar
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Sun umbrellas
Pet bowls
Pet basket
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV in common areas
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
Delivered food - securely covered
Security alarm
Key card access
Themed dinner nights
Happy hour
Room Types
Executive Double Room with Sofa Bed
Up to 3 guests25 sqmQueen bed (151-180 cm wide)
Modern, air-conditioned room with a flat-screen TV, mini-bar (free nonalcoholic beverages), Nespresso coffee machine, iPod docking station, telephone with free calls within Switzerland, seating area, and bathroom with hairdryer, bathrobe and slippers.
Please note that the maximum occupancy is 2 adults and 1 child under 16 years old.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioDeskToiletPrivate bathroomHeatingSlippersInterconnected room(s) availableSofaWardrobe or closet
Superior Twin Room
Up to 2 guests25 sqmTwin bed (90-130 cm wide)
Modern, air-conditioned room with a flat-screen TV, mini-bar, iPod docking station, seating area, and bathroom with hairdryer.
Please note that extra beds are not available in this room type.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomHeatingWardrobe or closetCoffee machineLinenClothes rackToilet paper
King Suite with Sofa Bed
Up to 4 guests50 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
This spacious, air-conditioned suite comes with a king-size bed, living area with armchairs, sofa bed, working desk and 2 flat-screen TVs. In addition, it features a coffee machine, iPod docking station, mini-bar, safety deposit box, and bathroom with a bath, shower, and hairdryer.
Parking is free of charge for guests booking this suite.
Please note that the maximum occupancy is 2 adults and 2 children under 16 years old.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
50 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioDeskSeating AreaToiletPrivate bathroomHeatingSlippersAdditional toiletInterconnected room(s) available
Connecting Rooms
Up to 5 guests50 sqmSofa bed (Variable Size), Queen bed (151-180 cm wide)
The family room provides a wardrobe, a safe deposit box, as well as a private bathroom boasting a bath or a shower and a hairdryer. The spacious family room features air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with cable channels. The unit has 2 beds.
Sleeps
Up to 5 guests
3 adults · 4 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
50 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomHeatingInterconnected room(s) availableSofaWardrobe or closetCoffee machineLinen
Superior Queen Room with Sofa - Non-Smoking
Up to 4 guests25 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
The quadruple room features a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with cable channels. The unit offers 2 beds.
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomHeatingSofaWardrobe or closetCoffee machineLinenClothes rack
Superior Room with Double Bed - Disability Access
Up to 2 guests25 sqmQueen bed (151-180 cm wide)
The double room offers a wardrobe, a safe deposit box, as well as a private bathroom featuring a bath or a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar and a coffee machine. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomHeatingWardrobe or closetCoffee machineLinenClothes rackToilet paper
Superior Room, 1 Queen Bed, Accessible, Non Smoking
Up to 4 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and laptop-compatible safe
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroomWardrobe or closetSofa bedBottle of waterRoom service (limited hours)Free newspaperDaily housekeepingFree Local callsPremium beddingSeparate sitting areaBlackout drapes/curtains
Superior Room, 1 Double Bed with Sofa bed, Non Smoking
Up to 2 guests26 m2Double bed (131-150 cm wide), Sofa bed (90-99 cm wide)
1 Double Bed and 1 Twin Sofa Bed
268 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and sofa bed
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking, pet friendly
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (90-99 cm wide)
Room details
26 m2
In-room amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroomWardrobe or closetSofa bedBottle of waterRoom service (limited hours)Free newspaperDaily housekeepingFree Local callsPremium beddingSeparate sitting areaBlackout drapes/curtains
Room, 2 Double Beds, Non Smoking
Up to 5 guests2 Double bed (131-150 cm wide)
2 Double Beds
Soundproofed room
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and sofa bed
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 5 guests
3 adults
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerTVTelephoneHair dryerDeskPrivate bathroomWardrobe or closetSofa bedBottle of waterRoom service (limited hours)Free newspaperDaily housekeepingFree Local callsPremium beddingSeparate sitting areaBlackout drapes/curtains
Superior Double Room
Up to 2 guests25 sqmQueen bed (151-180 cm wide)
Modern, air-conditioned room with a flat-screen TV, mini-bar, iPod docking station, seating area, and bathroom with hairdryer.
Please note that the maximum occupancy is 2 adults and 2 children under 16 years old.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
25 sqm
In-room amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryerRadioDeskToiletPrivate bathroomHeatingSofaWardrobe or closetCoffee machineLinenClothes rack
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,284 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 18, 2026Sehr freundliche Mitarbeiter an der Rezeption. Herzlichen Dank für die Unterstützung bei der Suche nach einem Zahnarzt!
10/10
Reviewed Sep 15, 2026Kamer
Personeel n8et echt vriendelijke Het is duidelijk hun job, passie is er niet bij
8/10
Reviewed Sep 13, 2026Colazione ottima con vasta scelta
La vasca da bagno con il vetro per la doccia, una doccia grande andava benissimo senza vasca
10/10
Reviewed Sep 13, 2026Location, staff and check-out time
10/10
Reviewed Sep 8, 2026המלון במרחק 4 דקות הליכה מהמעגן וניתן לעשות שייט באגם, כשיוצאים מהמלון ופונים שמאלה, חוצים כביש קטן ומיד מגיעים לפוניקולר שעולה במעלה הר סן סלווטורה לתצפית פנורמית מרהיבה ולבית קפה מושלם ונעים. היינו המומים מהמרחק מהמלון לפוניקולר, זה פשוט דקה של הליכה! הצוות אדיב, יש לובי נעים ובריכה נקיה לא גדולה ששחינו בה לבד כי הגענו קצת מאוחר אבל היא הייתה ממש כמו בריכה פרטית. ארוחת בוקר מושלמת!! דגני בוקר, יוגורטים, ביצים, ירקות, סלמון מעושן, גבינות, לחמים, פירות מפנקים, קפה להכנה עצמית מכל הסוגים במכונה, דברי מאפה ומתוקים שמשתנים מדי יום. חניה: למלון יש חניה פרטית מקורה תת קרקעית. מקבלים בקבלה כרטיס רב פעמי ובמהלך השהייה פותחים איתו את שער הכניסה והיציאה כמה שרוצים. אחרי הצ'ק אאוט הרשו לנו להשאיר את הרכב בחניה כי רצינו לטייל רגלית בעיר ואז לחזור לקחת את הרכב ולא הייתה בעיה, להיפך, עוד נתנו לנו כרטיס ייעודי לפתיחת מחסום החניה שגם לא צריך לטרוח להחזיר לקבלה כי הוא נבלע לבד ומאפשר יציאה חלקה ונוחה היישר ליעד הבא בלי לצאת מהרכב. צוות מנומס, אדיב, נענה לכל שאלה או בקשה. קיבלנו לבקשתנו חדרים צמודים עם דלת מקשרת ובכל חדר מקלחת ולא אמבטיה כי זה מה שרצינו. איבזור מפנק. המלון צמוד למלון ibis והם חולקים אותה חניה. מיקום מושלם והייתי בוחרת בו שוב.
הכל היה מושלם!
10/10
Reviewed Sep 6, 2026Приятный персонал, который всегда помогут решить небольшие вопросы и зарядят хорошим настроением Современный номер с удобной кроватью и всеми необходимыми мелочами . В номере вы найдете все необходимое: от халата до утюга с гладильной доской. Очень разнообразные и вкусные завтраки на любой вкус: от свежей выпечки до классических завтраков с яйцами и лососем, различными видами сыров и свежих фруктов. На территории бассейн с теплой водой и спортзал. В холле есть детская комната и различные игры от шахмат до настолок. Есть пианино и можно поиграть. Также можно взять напрокат сап или каяк и детям самокат по предварительному запросу. Расположение отличные в 2 минутах от подъемника Сан Сальваторе и в 5 минутах от набережной.
Все отлично
10/10
Reviewed Sep 3, 2026Tutto
era tutto perfetto
8/10
Reviewed Aug 30, 2026Tout était bien
Le lit pour 2 personnes pas assez grand, Manque de place . Lit de 160 , il faudrait Lit de 180 pour plus de comfort
6/10
Reviewed Aug 24, 2026Klimaanlage, Dusche, Personal
Ausstattung Bad schwach, WC nicht getrennt, Duschmittel einfach, keine Haken zum Aufhängen, kleine Nachttische, Aussicht mangelhaft,
10/10
Reviewed Aug 23, 2026+ Well managed ****^ Novotel + Staff at the reception + Executive rooms + Indoor parking + Restaurant well above Novotel average
- Only one elevator among the two can reach the indoor parking
10/10
Reviewed Aug 23, 2026Servizi
Niente
9/10
Reviewed Aug 20, 2026Great location and easy to walk to the town and lake
The pool area doesn’t get any sun
10/10
Reviewed Aug 17, 2026The pool but room was so small
The breakfast options was limited
8/10
Reviewed Aug 16, 2026Spacious rooms, good fitness and pool. The breakfast was great
The staff at the reception were really helpful and pleasant, on the contrary to the breakfast staff who were almost disrespectful.
4/10
Reviewed Aug 15, 2026chambres équipées d'une kitchenette et chambres spacieuse
la qualité de la cuisine (meubles qui ne fermaient pas) - la propreté dans son ensemble, et la localisation
7/10
Reviewed Aug 13, 2026Blisko promenady. Smaczne śniadania. Miła obsługa
Szyba w łazience zamiast ściany. Nie dobre rozwiazanie dla podróży z rodziną. Wszystko widac jak się ktoś kąpał z włączonym światłem. Dlatego trzeba bylo po ciemku się myć. Dla zakochanej pary bez dzieci to pewnie super rozwiazanie 🙃
9/10
Reviewed Aug 12, 2026Location
8/10
Reviewed Aug 10, 2026Locatie
Prijzig
10/10
Reviewed Aug 8, 2026Gute Lage
Nichts
10/10
Reviewed Aug 8, 2026Amazing stay! ⭐️⭐️⭐️⭐️⭐️ Excellent location, beautiful modern hotel, and lovely, clean rooms. We had an unexpected issue during our stay, and the staff handled it amazingly and went above and beyond to make it right. We truly appreciated their kindness and the thoughtful compensation. The pool at 8 PM was the perfect touch! 😍 Definitely recommend, and I’ll 100% stay here again next time I’m in Lugano! ❤️
8/10
Reviewed Aug 8, 2026Todo correcto
10/10
Reviewed Aug 7, 2026The location was excellent, right next to the lake, the room was clean, quiet and nice. Good coffee.
A bit pricey for one night.
8/10
Reviewed Aug 6, 2026Chambre spacieuse. de la place pour 4. grande salle de bain confortable. Grande piscine très agréable en fin de journée. Serviette à dispo. grand buffet de petit déjeuner avec du choix
un lit bébé aurait été apprécié
9/10
Reviewed Aug 5, 2026Alles was goed verzorgd en goed geregeld
Zwembad ging om 20 uur dicht, dat had wel iets later gemogen van ons 😊
10/10
Reviewed Aug 5, 2026Die Lage, Sauberkeit und die Freundlichkeit des Personala
10/10
Reviewed Aug 4, 2026emplacement parfait
9/10
Reviewed Aug 2, 2026Posizione servizi
8/10
Reviewed Jul 25, 2026Excellent location
No complaints😊
9/10
Reviewed Jul 25, 2026Location and employers
I had smell dogs in my room. I understand it's pet friendly hotel but they should clean better.
9/10
Reviewed Jul 19, 2026Tolles Hotel, alles in allem gibt es an nichts etwas zu meckern
Nichts
8/10
Reviewed Jul 17, 2026Frühstück gut, Barbereich auch gut gemacht
Unpersönlich aber zweckkmässig
10/10
Reviewed Jul 17, 2026Ein Stadthotel, schön ruhig, mit Pool und ganz tollem Frühstück.
9/10
Reviewed Jul 16, 2026Le personnel, chambre spacieuse, petit déjeuner, emplacement, taille de la salle de bain
Rien. Mais éventuellement prise USB proche du lit. Ou plus à disposition car trouvé que 1.
9/10
Reviewed Jul 16, 2026frühstück suoer
9/10
Reviewed Jul 16, 2026Gesamteindruck & Sauberkeit: Ein rundum tolles und sehr sauberes Hotel. Verpflegung: Das Frühstück war gut und bot eine schöne Auswahl. Lage: Top! Nur ein kurzer Fußweg bis zum See. Mobilität: Bushaltestelle ist bequem fußläufig erreichbar. Ein riesiger Pluspunkt ist das Ticino Ticket, mit dem man Busse kostenlos nutzen und Lugano völlig entspannt erkunden kann. Ausstattung: Der Pool ist gut und schön gestaltet.
Leider gibt es am Pool viel zu wenig Liegen für die Anzahl der Hotelgäste.
8/10
Reviewed Jul 16, 2026La colazione
6/10
Reviewed Jul 16, 2026Smooth check in. Good size room, comfortable bed. Mini fridge, safe; no iron. Nespresso machine didn't work. Water- fill station near the lifts. Clean bathroom with usual amenities. Breakfast buffet: Variety of hot and cold foods. Cereal, bread, juices, coffee machine. Adequate food and service. Group Dinner: Food was subpar. Service was rude and dismissive. Disappointing. Location is about 20 minute walk to town. Nothing much around the hotel.
9/10
Reviewed Jul 15, 2026Personalet var meget hjælpsomme. Vi ankom sent 21.30, men kunne stadig få mad. Minibar inkl i vores værelse. Stort værelse med rigtig god plads.
Ekstra sengen var meget hård.
10/10
Reviewed Jul 15, 2026Вообще суперский отель
Все понравилось
10/10
Reviewed Jul 14, 2026Hotel seems to be newly renovated with nice and clean rooms, and the lobby was well appointed. Staff at the reception and bar were very polite and accommodating, but check-in at 3pm seems to be non-negotiable even as a Accor platinum member. I like the room as it was large and had a complimentary mini bar. Water can be refilled through a cooler near the lifts, so it’s very environmentally friendly. However, there was little to no amenities in the toilet like toothbrushes and shavers etc. Would perhaps have to be requested from the housekeeping staff. Overall, the stay is good and away from the busy areas. A 20 minute walk to the city is really nice in the morning but was too hot in the afternoon - can’t complain much because the view of the lake is just too amazing.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Friendly staff
- •Spacious rooms
Areas to consider
- •Noise issues
- •Limited breakfast options
- •Inadequate amenities
Cleanliness
8.21/10Clean and well-maintained, but some guests noted issues with noise and lack of attention in common areas.
Service
9.18/10Generally positive feedback regarding staff friendliness and attentiveness.
Location
9.22/10Excellent location close to the waterfront with convenient access to shops.
Room Quality
8.17/10Spacious and comfortable rooms, but some noise issues noted.
Amenities
8.7/10Adequate amenities, though some guests desired more services like better coffee options.
Value for Money
8.16/10Some guests felt the hotel did not meet expectations for a 4-star rating.
Food and Beverage
7.71/10Breakfast options limited and some issues with service during busy times.
Overall Experience
8.68/10Overall a satisfactory stay, with a few areas for improvement noted.