Hotel Neue Post - 4 Sterne Superior vs Similar Hotels

Rooms are beautiful and comfortable, modern with Tyrolean style.

Rooms were clean but basic; issues with noise and odors from adjacent buildings were noted.

Rooms are described as comfortable and spacious with great views.

Rooms described as large, comfortable and with balconies, but some comments mention dated/dark wood furnishings, a couch table in the way, and one report of missing aircon in a room.

Rooms were clean and very comfortable.

The room was clean but basic. However, there were issues with obtaining a waste bin.

The reviews mention excellent cleanliness and attention to detail in the hotel.

Multiple reviews explicitly praise cleanliness ("Alles sehr sauber", "generelle Sauberkeit", "Sauberes und ruhiges Hotel"); overall very good maintenance reported.

Perfectly located in the center of the town with easy access to attractions.

Very close to ski bus stops and the train station, providing great accessibility.

The location is praised as optimal, being centrally located with easy access.

Consistently noted as central and convenient (walking distance to shops, restaurants, cable car); occasional mentions of noise and proximity to kitchen exhaust slightly lower the score.

Warm and helpful staff contributed to an enjoyable stay.

The staff is very friendly and attentive while maintaining a non-intrusive approach.

The staff is frequently described as very friendly, helpful, and accommodating.

Staff repeatedly described as friendly and helpful (welcoming personnel, attentive reception, good bar/waiter service); strong positive sentiment for service.

Food options were delightful with a great breakfast selection.

Breakfast was excellent with a large selection, and complimentary cakes every afternoon.

Food options received high praise, with a good variety and quality.

Breakfast is frequently praised (wide selection, outdoor terrace option) though a few guests wanted more warm options/variety; hotel restaurant and pizza receive positive remarks.

Includes excellent facilities like a rooftop pool and spa.

The spa area exceeded expectations, although at an additional cost.

The wellness and spa facilities receive high praise, adding to the overall experience.

Very positive mentions of rooftop pool, jacuzzi, saunas, steam baths, fitness room and massage offerings; pool service and rooftop wellness repeatedly praised.

Experience aligned with high expectations, providing good value.

Additional charges for spa access and discrepancies in meal service affect overall value.

Guests feel they received good value for their stay, though some minor improvements could enhance the experience.

Not explicitly discussed in reviews; assigned the target overall rating.