chilar bilding
chilar bilding, Ajyad Street, Makkah Al Mukarramah 24231, Saudi Arabia- Public Art
English
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About this hotel
Luxurious Accommodations
Stay in one of the 1487 air-conditioned rooms with complimentary wireless internet and private bathrooms with toiletries.
Dining and Drinking Options
Enjoy a meal at the restaurant, sip your favorite drink at the bar/lounge or opt for 24-hour room service. Buffet breakfasts are served daily for a fee.
Convenient Amenities
Take advantage of the business center, express check-in/out services, and a roundtrip airport shuttle. Abraj Al Bait Hajar Tower and Great Mosque of Makkah are just a short walk away.
Book now for a centrally located and luxurious stay in Makkah at Swissôtel Makkah.
Nearby Attractions
حادثة الحرم المكي 1979
Grand Mosque Seizure of 1979, Mataf, Makkah Al Mukarramah 24231, Saudi Arabia- Battlefield
حصار مكة (683)
Siege of Mecca (683), Mataf, Makkah Al Mukarramah 24231, Saudi Arabia- Battlefield
فتح مكة
Conquest of Mecca, Mataf, Makkah Al Mukarramah 24231, Saudi Arabia- Battlefield
Al Masfalah Park
Al Masfalah Park, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Suleiman's historic Palace
Suleiman's historic Palace, Jarwal Tunnel, Makkah Al Mukarramah 17532, Saudi Arabia- Historic
- Castle
Mansoor koraliyel
Mansoor koraliyel, Al Masjid Al Haram Road, Ash Shishah, Makkah Al Mukarramah 24236, Saudi Arabia- Public Art
Al Adel Park
Al Adel Park, Ash Shishah, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Al Hadj Park
Al Hadj Park, Ash Shishah, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Al Wardah Park
Al Wardah Park, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Abdullah Eraif Park
Abdullah Eraif Park, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Al Nuzha Park
Al Nuzha Park, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
حديقة مسجد الرحمة
حديقة مسجد الرحمة, Makkah Al Mukarramah, Makkah Region, Saudi Arabia- Park
Important Information
- Only Muslims are allowed to enter the holy cities of Mecca and Medina.
- Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
- Couples wishing to share a room must provide proof of marriage.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Alcohol is not served or permitted at this property.
- Contactless check-out is available.
Stay Details
Check-in from
04:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Porter/bellhop
Express check-out
Smoke-free property
Express check-in
Tours/ticket assistance
Computer station
Airport transportation - pickup (surcharge)
Water dispenser
Housekeeping on request
Shopping mall on site
Vegetable garden
Banquet hall
Reception hall
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Grey water recycling system
Change of towels (on request)
Change of bed sheets (on request)
Vegetarian breakfast available
Annual carbon offsets
Humane animal treatment
Locally-owned & organized tours & activities
Showcase for local artists
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Comprehensive food waste policy
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
Biodegradable/compostable stirrers
Reusable cups only
Reusable tableware only
Water-efficient showers only
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Room Types
Junior Suite (City)
Up to 4 guests64 m2King bed (151-180 cm wide)
1 King Bed
689 sq feet
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 65-inch LED TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
64 m2
In-room amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding available
Premier Room, 1 King Bed (Kaaba)
Up to 3 guests32 m2King bed (151-180 cm wide)
1 King Bed
344 sq feet, located on the top floor
Layout - Separate dining area
Internet - Free WiFi
Entertainment - HDTV
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 3 Twin Beds (City)
Up to 3 guests32 m23 Twin bed (90-99 cm wide)
3 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 3 Twin Beds (Haram Partial View)
Up to 3 guests32 m23 Twin bed (90-99 cm wide)
3 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 1 King Bed (City)
Up to 3 guests32 m2King bed (151-180 cm wide)
1 King Bed
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - HDTV
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 3 Twin Beds (Kaaba)
Up to 3 guests32 m23 Twin bed (90-99 cm wide)
3 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Royal Suite (Kaaba View)
Up to 6 guests323 m22 Double bed (131-150 cm wide)
2 Double Beds
3477 sq feet, located on the top floor
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - HDTV
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
323 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Junior Suite (Kaaba)
Up to 4 guests64 m2King bed (151-180 cm wide)
1 King Bed
689 sq feet, located on the top floor
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 65-inch LED TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - 2 bathrooms, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
64 m2
In-room amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding available
Classic Room (Quad bed, Haram Partial View)
Up to 4 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Premier Room, 1 King Bed (Kaaba)
Up to 3 guests32 m2King bed (151-180 cm wide)
1 King Bed
344 sq feet, located on the top floor
Layout - Separate dining area
Internet - Free WiFi
Entertainment - HDTV
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room (Quad bed, City)
Up to 4 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Junior Suite (Haram Partial View)
Up to 4 guests64 m2King bed (151-180 cm wide)
1 King Bed
689 sq feet
Layout - Bedroom and dining area
Internet - Free WiFi
Entertainment - 65-inch LED TV with digital channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
64 m2
In-room amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding available
Classic Room, 2 Twin Beds (Kaaba)
Up to 3 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 1 King Bed (Kaaba)
Up to 3 guests32 m2King bed (151-180 cm wide)
1 King Bed
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 2 Twin Beds (City)
Up to 3 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 2 Twin Beds (Haram Partial View)
Up to 3 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room, 1 King Bed (Haram Partial View)
Up to 3 guests32 m2King bed (151-180 cm wide)
1 King Bed
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Classic Room (Quad bed, Kaaba)
Up to 4 guests32 m22 Twin bed (90-99 cm wide)
2 Twin Beds
344 sq feet
Layout - Separate dining area
Internet - Free WiFi
Entertainment - 55-inch LED TV with digital channels
Food & Drink - Refrigerator, 24-hour room service, free bottled water, and dining table
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Day bed, safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Area rugs in room
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
Room details
32 m2
In-room amenities
Safety deposit boxTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskPrivate bathroomSlippersInterconnected room(s) availableWardrobe or closetDining tableBottle of waterDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Hotel Policies
Pets
Pets not allowed
Sustainability Certifications
Property confirms they are implementing guest safety measures
Pets
Service animals not allowed
Sustainability Certifications
Green Globe
Noise policy
Noise-free rooms not guaranteed
Check-in & Check-out
Contactless check-out is available
General
Gloves are available to guests
General
Guests are provided with free hand sanitizer
Food & Beverage
No alcohol served onsite
General
Staff temperature checks are conducted regularly
General
Masks are available to guests
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Food & Beverage
No alcohol allowed onsite
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
General
Temperature checks are available to guests
General
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
General
Social distancing measures are in place
General
Professional property host/manager
General
Protective clothing is available to guests
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(201 total)
Provider-sourced guest reviews.
10/10
Reviewed Oct 12, 2025It is a little too much to walk you have to go to the clock tower to go to the haram other than that it was a perfect stay.
10/10
Reviewed Oct 12, 2025Clean and comfortable
10/10
Reviewed Oct 9, 2025Everything in the Hotel is excellent
2/10
Reviewed Oct 6, 2025don’t book on line because they won’t give you your money back if you cancel your trip i booked on line and i paid extra for free cancellation by the end of the day they won’t give me my money back because this hotel is not refunding hotel i have bad experience with them they give me hard time
10/10
Reviewed Oct 5, 2025Easy access to thr masjid, mall and shops. Great location.
4/10
Reviewed Oct 5, 2025The restaurant manger was so rude and he doesn't know how to deal with customers He’s had very bad experience
8/10
Reviewed Oct 2, 2025Saifullaah on our 10th floor was amazing and attentive to our needs!
10/10
Reviewed Sep 30, 2025Cozy place to stay
10/10
Reviewed Sep 26, 2025Great location
10/10
Reviewed Sep 26, 2025Great stay, excellent customer service and very close to masjid al haram.
2/10
Reviewed Sep 25, 2025Very bad front desk service terrible
10/10
Reviewed Sep 24, 2025Greate
10/10
Reviewed Sep 23, 2025good place near to HARAM
10/10
Reviewed Sep 22, 2025Clean and good service
10/10
Reviewed Sep 22, 2025Amazing hotel
10/10
Reviewed Sep 22, 2025Would stay again
6/10
Reviewed Sep 20, 2025If you are planning for Umrah or Ziyarat, Swissôtel Al Maqam is by far the better choice. The location is excellent – one of the closest hotels to Masjid al-Haram. It has two very convenient access points: one through the Abraj Mall and another that leads directly to the Haram. The lifts are very fast, which is a big help during peak prayer times. Although the cleaning service is a bit slow, the location and convenience make it an ideal hotel for Umrah. On the other hand, Swissôtel Makkah is not a good option compared to Al Maqam. The location and access are less convenient, and overall the experience feels weaker. If you have to choose between the two, always go for Swissôtel Al Maqam.
10/10
Reviewed Sep 19, 2025Nice
8/10
Reviewed Sep 15, 2025Everything was great. Bathrooms are quite small thoguh
4/10
Reviewed Sep 11, 2025It didnt feel like a 5 star experience. The only good thing about the hotel is the location. It is located in the Clock Tower & very close to the Haram. However, the room was small and the bathroom was extremely small and outdated. The pillows felt like they were old and wouldn't fluff. Extremely disappointed.
10/10
Reviewed Sep 11, 2025Staff are nice
10/10
Reviewed Sep 9, 2025Best place
10/10
Reviewed Sep 8, 2025No spa that is a negative point because it’s need women legs and food massage needs.
10/10
Reviewed Sep 8, 2025Very nice staff amazing service the view was good food was amazing
10/10
Reviewed Sep 7, 2025Nice And good
10/10
Reviewed Sep 5, 2025Great service and very good location Breakfast highly recommended, room service not much look around you will get much better options, less pricy.
10/10
Reviewed Sep 5, 2025Good
10/10
Reviewed Sep 5, 2025My favorite hotel in Makkah
10/10
Reviewed Sep 2, 2025Close to the Masjid, nice buffet option, and excellent service.
8/10
Reviewed Sep 1, 2025Overall, our stay was good and we appreciate the hospitality. However, we would like to suggest a few improvements specifically related to the dining experience: 1. Private Dining Arrangements: It would be beneficial to have separate dining spaces for families who prefer privacy, especially for women who observe modesty and choose not to reveal their faces in front of non-mahram individuals. 2. Sunnah-Inspired Dining Options: Incorporating options for floor seating, in line with the Sunnah of our beloved Prophet (peace be upon him), would not only be spiritually fulfilling for many guests but could also enhance your appeal to a wider audience seeking a more traditional experience. 3. Hand-Slaughtered Meat Options: Offering hand-slaughtered (zabiha) meat would be highly appreciated by guests who follow this dietary requirement. This addition could increase trust and attract more guests who prioritize this aspect in their meals. Thank you again for the overall positive experience. We hope these suggestions are taken into consideration to further improve your services.
8/10
Reviewed Aug 27, 2025I love the place and it’s convenient to the Haram. I did not like the way I welcomed when check in. We arrived a day late and still paid for the day however when asked to upgrade I was given mistreatment.
10/10
Reviewed Aug 27, 2025It was wonderful seeing Kaaba from the room !
10/10
Reviewed Aug 25, 2025Nine
10/10
Reviewed Aug 22, 2025Great
10/10
Reviewed Aug 21, 2025It was a pleasant experience
8/10
Reviewed Aug 21, 2025A safe and secure hotel located in th clock tower. convenient for shopping and food places.
10/10
Reviewed Aug 19, 2025It was a wonderful stay, staff was always courteous and professional. I hope to come again and choose the view of the Kaaba from the hotel. I will choose this hotel again.
10/10
Reviewed Aug 17, 2025Proximity
10/10
Reviewed Aug 14, 2025We came to stay here as a family and were very delighted with the service and the cleanliness of the hotel. There was a good variety of breakfast choices available for all. The main reason we chose to stay here was at it was of close walking distance to the haram. During the day there was many places where we could go shopping and places to eat.
10/10
Reviewed Aug 14, 2025Excellent service
10/10
Reviewed Aug 13, 2025Very close to Kaba. More than great breakfast, you don’t even have to have lunch!
10/10
Reviewed Aug 12, 2025Fabulous hotel within Abraj al bait with 2 pathways to the Haram. Price was reasonable and rooms were really nice with comfortable beds. Service was excellent. Highly recommended.
10/10
Reviewed Aug 11, 2025Great location. Delicious breakfast and dinner. Barhrooms need renovations.
10/10
Reviewed Aug 9, 2025Very good
10/10
Reviewed Aug 6, 2025clean room close to Al Haram. Bed is comfortable Air conditioning is excellent with no issues of noise. Welcoming staff. Higher levels with good view of the Kaaba
8/10
Reviewed Aug 5, 2025Food was good. Bed comfortable
8/10
Reviewed Aug 3, 2025It was a good stay
10/10
Reviewed Aug 3, 2025Nice place to stay. Booked a room with nice view and it was amazing.
10/10
Reviewed Aug 1, 2025Love love the place
8/10
Reviewed Jul 28, 2025They charged my credit card twice and have not refunded my card yet
10/10
Reviewed Jul 28, 2025Happy to stay
10/10
Reviewed Jul 28, 2025This is our second stay at this hotel. Just a wonderful hotel. We will return. Nothing more to say.
10/10
Reviewed Jul 27, 2025Wonderful place definitely recommend it
8/10
Reviewed Jul 27, 2025You pay premium price for the location and honestly the staff are doing their best to keep up from what i experienced however the room ( Kaba view ) furniture and bathroom conditions are in a terrible shape, The hotel need a major overhaul including bathrooms ( leaking, no running hot water )
10/10
Reviewed Jul 27, 2025Wonderful place
10/10
Reviewed Jul 26, 2025الفندق ممتاز من ناحية قربه من الحرم وكذلك موقعه داخل مجمع برج الساعه حيث توجد المحلات للتسوق و كذلك المطاعم المتنوعة اما من ناحية موظفي الاستقبال في الفندق او في المطعم فكانوا متعاونين جدا وسهلوا لنا الاقامه بدءاً من تسجيل الدخول للفندق وحتى تسجيل الخروج من الفندق
2/10
Reviewed Jul 25, 2025I will not stay in swissotel Macca again 1.some reception staff are playing big boss over the customer clearly they need training on stress managment . 2. Hotel corridors are too hot , AC are off !!!! 3. The only good about the hotel the location. 4. They claim the rooms on the HARAM but its a big joke its difficult to see. 5. Service of room service snd food quality are bad with late laundry service. 6. Porters are best in this hotel but waiting for the tip look like no salaries. 7. Very noisy old hotel
10/10
Reviewed Jul 25, 2025It was a good decision to book a room at Swissotel Makkah. Great service, amazing food very friendly staff and a great location .
8/10
Reviewed Jul 25, 2025Nice room , very close to everything
10/10
Reviewed Jul 24, 2025It’s a great place
10/10
Reviewed Jul 24, 2025Luxury buildings very good I like it
10/10
Reviewed Jul 24, 2025Great hotel, great location,
10/10
Reviewed Jul 22, 2025They used to have a 24/7 room cleaning service, but now, if you call after 6 pm, no one comes to clean the room, therefore, 4 stars in that category.
10/10
Reviewed Jul 20, 2025Excellent Service
10/10
Reviewed Jul 20, 2025Will be back
10/10
Reviewed Jul 18, 2025Has a quick 1 day trip and the hotel served us well.
10/10
Reviewed Jul 17, 2025The room was very big service was excellent and most important the Kaaba view was amazing
10/10
Reviewed Jul 14, 2025The hotel cleanliness, linen and bed spread and proximity to Masjeed Al haram. The staff were very accommodating.
10/10
Reviewed Jul 12, 2025I got exactly what i booked
8/10
Reviewed Jul 11, 2025White noise from air condition HVAC from nearby building roof was so loud. It can be heard from 24th floor all day long
10/10
Reviewed Jul 7, 2025Exceptional food and service in this hotel. The location is also fantastic
8/10
Reviewed Jul 6, 2025The breakfast had lot of variety, but not done correctly, Yes there are many options to eat, but I was not able to eat or taste. EIther I did not have any taste or chef was not good. Secondly, there was no coffee, No good espresso machine ( 5 star hotel?). I was provided with instant Nescafé?? I did not see any tea either. Is this property 5 star? The room was extremely small compared to other hotel we had a room with 4 beds, bathroom was small as well The hotel was very good on concierge services, they were very helpful for loading our luggage to car to Airport and very efficient .
10/10
Reviewed Jul 5, 2025Perfect location friendly staff and the food was amazing
10/10
Reviewed Jul 5, 2025Everything was excellent. The staff were friendly and incredibly helpful with everything we needed. The rooms were clean and the cleaning staff were very good too. The best location in Makkah with direct access to the clocktower and 5 minutes from Haram walking. No long elevator rides. 10/10. This will be the hotel I choose to stay in for all future visits.
10/10
Reviewed Jul 3, 2025No one cleaned our room even though I put the sign with request. So we were out of clean towel and room was a little messy.
8/10
Reviewed Jun 26, 2025Everything is good but check-in process can be improved
10/10
Reviewed Jun 26, 2025Value for money. Close to Haram + friendly staff.
10/10
Reviewed Jun 24, 2025Good
10/10
Reviewed Jun 21, 2025Courteous and prompt customer service. I stayed in quad room with Kaaba view as I was travelling with 4 little ones. The view is spectacular. My kids told me it was the best vacation ever and they want to come back again and stay in the same hotel and room.
10/10
Reviewed Jun 19, 2025Very clean n 🕋 view is awesome
10/10
Reviewed Jun 13, 2025Amaizing
2/10
Reviewed May 29, 2025Had an emerging situation and needed to cancel
10/10
Reviewed May 15, 2025Great Stay.
8/10
Reviewed May 13, 2025Friendly staff
10/10
Reviewed May 11, 2025Near to the mosque, a lot of places to eat and as people are there for umrah/hajj, can reach inside the mosque in less than 2 to 3 minutes.
10/10
Reviewed May 7, 2025Amazing
10/10
Reviewed May 6, 2025Excellent location, excellent rooms, excellent service. Room charges are very high though.
10/10
Reviewed May 5, 2025My second time at Swissôtel Makkah and as amazing as the first time. One of the best hotel experiences I’ve ever had. Warmly welcomed by the front desk agent, they made the check-in process smooth and quick. We requested 2 rooms to be on the same floor, very accomodating and helpful. Incredibly responsive and answered all my questions. Housekeeping was given and checked up on us daily, changing towels, cleaning and giving us extra amentities. There was a breakfast buffet which offered a variety of dishes, bakery items and drinks. Fresh, tasty and very enjoyable for the family. A short walk to Al Haram, accessible to the clock tower and its shops. I highly recommend Swissôtel Makkah to anyone looking for comfort, quality, and exceptional hospitality. God willing, I return soon for my third visit.
10/10
Reviewed May 2, 2025Good hotel, great location, , breakfast & dinner was excellent
10/10
Reviewed May 2, 2025Excellent service
4/10
Reviewed Apr 28, 2025This was my first stay at this hotel. I had reserved a room with a direct view of the Kaaba. The room itself was spacious, very clean, and beautifully maintained. The view was truly breathtaking. However, there were several major drawbacks during my stay. The elevators were extremely overcrowded and insufficient for the number of guests. I often had to wait at least 30 minutes each time I needed to go up or down, especially during prayer times. Additionally, the hotel’s mosque was located very far from the rooms, requiring a long and tiring walk. The lobby was constantly overcrowded because the hotel has a direct entrance to the Haram, attracting many people who were not guests at the hotel, making it chaotic at all times. One serious issue was the hygiene at the restaurant. Although the food quality was good, the cleanliness was unacceptable. When ordering tea, they bring a teapot along with a large cup of warm milk. Often, milk is left over. Shockingly, I witnessed the staff collecting leftover milk from guests’ cups into a separate container to reuse it for other guests. I personally saw this happen, and it was extremely unhygienic and disturbing. Because of these reasons, despite the beautiful view and room quality, I will not consider staying at this hotel again
10/10
Reviewed Apr 27, 2025Amazing
10/10
Reviewed Apr 22, 2025We had an amazing stay, the staff was very friendly and welcoming. The breakfast buffet was amazing, so many options. Highly recommend!
6/10
Reviewed Apr 20, 2025Room looked clean but as soon as we walked in it smelt like cigarettes, open the cupboard smelt of fish...spoke to management, he came with air freshner which snelt nice for 1 min, then back to have it was...bathroom was really small
4/10
Reviewed Apr 20, 2025I had specifically booked this trip for my parents as they were going on a holy journey ….yet they were given an accessible room when I had not booked that…there was no partition in the shower area and the entire bathroom was a slipping hazard. This was extremely disappointing given the amount I was charged. Absolutely unacceptable from a brand like swissotel
8/10
Reviewed Apr 20, 2025Using the lifts was a bit inconvenient.
10/10
Reviewed Apr 18, 2025Hotel is located right across from the Haram. Very very convenient for everything. Extremely good customer service. But selection for buffet breakfast should be better.
10/10
Reviewed Apr 17, 2025Everything was good.
6/10
Reviewed Apr 16, 2025We booked a beautiful suite with Kaaba view. Unfortunately it got spoiled by some boneheads smoking in non smoking rooms and s
10/10
Reviewed Apr 16, 2025Everything
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent location
- •Great service
Areas to consider
- •Small rooms
- •Inconsistent front desk service
Cleanliness
8.25/10Mixed reviews with some mentioning cleanliness positively, but a lack of specific mentions.
Service
9.05/10Overall positive sentiment regarding service, although one review mentioned very bad front desk service.
Location
9.25/10Multiple positives regarding the location, particularly its proximity to Masjid al-Haram.
Room Quality
7.75/10Comments on small and outdated bathrooms affected overall sentiment regarding room quality.
Amenities
8.25/10While there are good service mentions, the lack of a spa was noted as a negative.
Value for Money
8.75/10Positive mentions on value in relation to its location.
Food and Beverage
8.75/10Some positive comments on dining options but suggestions for improvement were made.
Overall Experience
8.75/10Predominantly positive experiences shared, with suggestions for improvement.