The Lucas - Donnini Apartments

Flat was clean and decent comfy beds.

Nothing to dislike.

Location

Not ready as per booking Workmen still on site when we arrived

The jacuzzi bath and small balcony

It was the top floor

Spacious and clean although on suite shower needs a bit of work

Door key was dicey

good wifi

not very clean. windows looked like they had never been cleaned. the lock on the door is terrible to open and close. was told we could park on the street and then got a parking ticket. wont be going back

Apartment was lovely, beds were comfortable, showers were strong & powerful when only one in use. Jacuzzi bath was nice when there were no bits coming out the jets.

There was a lack of crockery in the kitchen - we had booked for 4 adults & for example, there was only 3 bowls - not very handy for everyone having a cereal breakfast together or pudding. The glasses in the cupboard were very dirty, had to give them a good wash, along with the cutlery before we used any of it. The showers were strong, however became very weak or cold when the other shower or bath was running. The jacuzzi bath was nice, however don't think it had been cleaned through as loads of black bits were coming out the jets. The windows at the balcony could be doing with a good clean, as well as the balcony itself. Appreciate it's next to a main road but a once over every so often would be good. Sofa is comfy to begin with but not for long as it it a sofa bed so has no arm rest and is quite deep.

The apartment was conveniently situated a 4 minute walk from the train station which was super convenient. We enjoyed our stay here and it was perfect for our family of four.

We ended up at the St Meddans Mews in Troon because The Lucas was unavailable. The Donnini team - Naomi, Natasha and Nicholas - were quick to respond, very helpful and informative. The St Meddans property was lovely, newly refurbished with nice appliances and furnitures. The place was clean and quiet. It was easy to find parking on the street. Check-in and check-out instructions were easy to follow. The town of Troon is a must visit place for those who wish to explore western Scotland. Local people were nice and friendly.

None

The apartment was in a good location near main routes and grocery stores as well as restaurants. It was bright and sunny. Also self contained parking was a bonus

The kitchen was ill equipped. Not enough pots,pans, utensils. No working can opener. No dish towels or cloths and not enough soap for dishwasher or sink. There was not a single coat hanger in the place so hard to get organized. Also the entrance door lock has issues. Needs servicing.

Well laid out.

The oven had not been cleaned.

Good size flat in a good location.

Very dirty! Stained carpets (there was a red stain on the carpet in one of the hedrooms that looked like blood), stained bed sheets, dirty windows... Also, we couldn't use the main bathroom as it was freezing in there. The radiator in there doesn't heat up the room and it was very cold. Windows not very well insolated and the flat being on a main road it was extremely noisy. We had a cut our stay short and leave a day early as our 1 year old couldn't rest because of the noise. Also, we asked for a cot bed for her which was not provided and had to improvise her sleeping in between us on a mattress made by 2 mattresses put together. I had to put a towel in between so she won't fall.

All round great apartment well equipped clean, small balcony with 2 chairs and a table loved the jacuzzi bath would come again x

In 1 bedroom it had 2 twin beds pushed into a double a bit uncomfortable as a double

Everything

Everything

We had a great and very comfortable stay, perfect location for us visiting family and the wedding we went to at Western House hotel. The apartment was bright warm and spacious perfect for 5 adults with two bathrooms too!

the kitchen just needed a few more cooking essentials.

Everything, it was very modern and had everything we needed. Close to town, will deffo be back.

Nothing

The property was well laid out, spacious and clean. The staff were very attentive and friendly. Even had a little view of the sea which was lovely.

Even with the double glazing the road noise outside was very loud with the property being on the main road

Really nice flat near shops

Peacefull and quiet in good area

Lovely stay, accommodation, couldn't fault at all.

Apartment so own food

A second key There were a few minor things that were not up to scratch, one was put ok with in half hour was the WiFi ! 😁 but noted lights flicker some time dident work ! Electric fault . Cracked sink in bedroom !was a bit expensive but most was fine for time we spent in the place

Cleaning was suspect and damage throughout the property

great location

Lovely top floor flat. Flat was freezing when we arrived but someone came to fix the boiler within half an hour. Good facilities, comfortable and well equipped. Pity about cracked sink in en suite, stained living room carpet and dust on bedroom lamps- apart from these it was excellent.

Very comfortable Allocated parking space.

Thd only thing I would say,no carpet int the ensuite,better with vinyl floor and the windows out to the balcony we're filthy,couldn't lookout at the lovely view.

Extremely equipped, comfortable, very clean and tidy with a beautiful panorama.

Spacious, well defined rooms. Staff were absolutely brilliant when we needed them.

A lovely, cosy, spacius and well equipped appartment. The parking space in front of the building is perfect. Supermarket almost next door and we enjoyed the Thai restaurant across the road a lot.

For us not a problem but the appartment is on the 3rd floor and we have not seen a lift. For one night not a problem but the street and neighbourhood might be a bit boring

The location was amazing, accessible and within reach of everything we needed!

Nothing really, perhaps next time we spend more time!

Really noisy in all rooms from traffic, every time a bus passe on the main road outside, the floor vibrated. At least 30 minute walk to town centre. On 3rd floor with no lift.