Plaza de San Francisco
Plaza de San Francisco, Del Tecolote, 37700 San Miguel de Allende, GUA, Mexico- Park
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Luxurious Amenities
Hotel Madi offers a luxurious experience with its outdoor swimming pool, shared lounge, and terrace, perfect for relaxation and unwinding after a day of exploring San Miguel de Allende.
Fine Dining Experience
Indulge in a culinary journey at the hotel's onsite restaurant and bar, serving delectable dishes and refreshing drinks in a sophisticated setting.
Convenient Services
Benefit from a 24-hour front desk, concierge service, and currency exchange, ensuring a seamless and stress-free stay for all guests at Hotel Madi.
Experience luxury, fine dining, and convenience all in one place at Hotel Madi. Book your stay now for an unforgettable experience in San Miguel de Allende!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
24 sqm
In-room amenities
1 King Bed
371 sq feet
Layout - Separate sitting area
Relax - Indoor private hot tub
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with satellite channels
Food & Drink - Minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Iron/ironing board, desk, and phone
Comfort - Air conditioning, daily housekeeping, and heating
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
34 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Double bed (131-150 cm wide)
Room details
23 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Double bed (131-150 cm wide)
Room details
27 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La habitacion y el baño son bellos, cómodos y llenos de detalles de buen gusto. El nombre del hotel es mnemotécnico, corto y bello sonido y significado. Es un acierto por la zona lingúistica. Refleja interés por la historia local. El diseño del emblema y toallas es muy bello. La habitación es super silenciosa. El personal es muy amable.
1) Que el estacionamiento se pagara aparte. Pienso que un hotel de esas estrellas debiera incluirlo como servicio gratuito. Personalmente no me gusta entregar mi auto a un valet parking. El estacionamiento autonomo para no dejar la llave no esta cerca y menos cargando maletas. 2) No me gusta que pidan un depósito en garatía de dos mil pesos por faltantes o daños a la habitación. De los muchos hoteles visitados no me habían pedido eso antes. Dicen que "por posibles consumos del servi-bar". Es un tema que se puede resolver de otra manera. Es incómodo. Sobre todo porque los reembolsos con tarjeta a través de booking no son Inmediatos y no siempre se trae esa cantidad en efectivo. 3) El desayuno es poco variado de cada tipo: solo pan blanco de caja, solo hay jugo de naranja. Sugiero pan integral o de granos, mantequilla, mermelada y variedad de al menos 2 jugos naturales y otro guisado o huevos de otra forma. Hay personas que tenemos otras necesidades o apetitos alimentarios. muchas gracias.
Ubicacion inmejorable
La ubicación es muy buena, pues estás a unos pasos del centro y a un lado de la parroquia de San Francisco. Desde la terraza se ve la catedral y la atención del personal es excelente. El jacuzzi de la habitación es muy bueno, es el plus por el que decidimos quedarnos en este hotel.
La calle es muy chiquita y el ascenso y descenso del vehículo son complicados. Además de que el valet necesita 20 minutos para poder llegar. Si tienes paciencia y organización no es un problema, pero ante una emergencia o salida repentina puede ser algo complicado.
EL DESAYUNO DEBE MEJORAR
que cobraran el cafe y el agua
Hotelito bien ubicado con todo lo necesario si no requieres habitaciones muy grandes.
La habitación no es muy grande, no así el baño que era enorme. Y respecto a la terraza, la piscina estaba un pelín descuidada, quizá por no ser temporada alta, pero aún así pudimos aprovecharla y disfrutar de un baño en las calurosas mañanas de agosto.
Everything was amazing. The staff was so friendly, the breakfast was great, the facilities were wonderful, the location was perfect—everything was just wonderful.
NA
I really liked that the hotel had a great location, the place was attractive, and the breakfast was diverse and very good.
I liked everything except that the hotel did not have a small gym. The pool could also be a little bigger. If those two things are improved, this hotel would be perfect. I still want to stay there when I come back anyway.
La atención del personal es destacable. Muy atentos y serviciales en todo momento. El desayuno es lo suficientemente basto. Las habitaciones son cómodas, aunque el baño podría estar un poco más iluminado. En general, bastante recomendable.
Las instalaciones, la atención
El ruido de los pasillos se escucha dentro de las habitaciones faltaría algo de insonorización...
Me encanta la ubicación, es muy cercana al centro …la atención es muy buena, el baño muy amplio … tiene algunas bebidas y snacks ( vino, cerveza, agua, Gatorade chocolates etc… ) a precio muy considerable La alberca en el roof top muy cómoda y con excelente temperatura que se puede disfrutar incluso en la noche escuchando música… El desayuno es sencillo pero muy bueno!
Incluso que no tiene parking, ofrecen estacionamiento ( con costo ) así que todo bien 👍 si encuentras lugar afuera del hotel puedes estacionar sin costo ( cuestión de suerte )
L’établissement est incroyable, très propre, très bien situé. À moins de 4 minutes du centre ville. Tout se fait à pied. Les chambres sont extrêmement propre et le personnel est tout simplement parfait.
Rien, tout était merveilleux.
Very quiet, centrally located, very polite and helpful staff The bed was comfortable and the room spacious plus we had a courtesy upgrade!
Breakfast was poor especially the coffee but not a deal breaker with so many amazing options nearby
Esta muy bien ubicado, muy cerca al centro de san miguel. Las personas que trabajan en el hotel tienen buena actitud Es un hotel limpio
No tiene estacionamiento propio, tienen un convenio con un precio por noche, no hay lugar donde estacionar facilmente enfrente por lo que es dificil entregar el carro y retirar las maletas y asi reserves el valet (lo cual se debe hacer 30 mins antes de la llegada) para que esten pendientes no estan en el momento de la llegada. Mucho trafico enfrente. El desayuno es muy malo, cafe, un jugo de naranja reducido con mucha agua, pan y una bandeja con huevos preparados que no alcanzan para mas de tres personas ademas de poca fruta disponible, es estilo “buffet” pero con solo esas opciones y menos de 6 mesas insuficientes para las habitaciones Las habitaciones todas dan al interior, muy oscuras, con una pequeña ventana que filtra todos los sonidos de afuera por lo que dormir es muy dificil ya que se escucha todooo, en la noche llenan los tinajos y desde las 9 hasta pasadas las 10 se escucha como si cayera agua en el techo muy fuerte y al llamar nos dijeron que teniamos que esperar que luego paraba el ruido La piscina esta muy deteriorada además de ser muy pequeña
Location Very clean
Expensive.
Central location, could walk to everything. Very clean, staff was friendly and breakfast was delicious.
There was nothing that we didn’t like.
Loved having a pool w a wonderful bartender. Beds were super comfortable Great location
Wish there were some kind of bites available at pool for lunch
Excelente ubicación. Personal muy amable. Habitaciones cómodas y limpias.
Es limpio y bien ubicado
Habitaciones muy pequeñas para 3 personas y como son interiores no tienen luz natural.
We love the environment, the service and the food! Janeth, the manager is very professional and they have their rules with the pets and I liked every single one, because create a clean atmosphere. Locations is perfect! and price is reasonable. Thank you very much to everyone at Madi Hotel! Best Regards, The Benitez.
There is not a thing, that we didn't like.
La ubicación es excelente. El personal es súper amable. Nos regalaron una hora de jacuzzi y sauna por habitación. Dejamos un apple watch en una bata después del check out y nos lo regresaron!
No me gusta que cobren el estacionamiento, menos por noche.
La limpieza, tranquilidad y buen acceso al centro de San Miguel.
El café de las mañanas. Hay que mejorarlo. No color ni sabor.
Room was very clean but a little small. Bathroom was big and comfortable. Breakfast was also good and the staff was amazing. Location on hotel was perfect
Coffee was not great
Very clean, good location
Small room, small beds
Excellent staff and location.
The breakfast was mediocre.
Desayuno, localización,rooftop
Habitación interior aunque bien equipada
La ubicación excelente. El desayuno muy bien, rico, típico, aunque poco variado. Hotel moderno, todo nuevo, minimalista, super lindo decorado, espacio interior precioso y bella piscina en el Rooftop. Aunque mi habitación no tenia ventana, había suficiente luz natural por el techo en el baño. La atención del personal maravillosa, nos ayudaron y aconsejaron en varias cosas y todo fue fantástico.
Mi habitación pequeña tenia dos camas dobles, teníamos poco espacio para caminar dentro, todo muy estrecho, quizá una sola cama Queen o King hubiera sido fantástica .
Location, friendly staff..
Noise from guests returning to their room in the middle of the nght after a few drinks and unaware of the building acoustics. Not much hotel can do about it. Breakfast options are limited. Area where breakfast is served is very dark.
La calidez en la atención del personal
Me hubiera gustado más opciones en el desayuno, pero estaba rico lo que había.
Muy buena ubicación, la decoración de las habitaciones y el baño muy agradable. El staff siempre amable. Disfrutamos la terraza.
Si la cama fuera un poco mas suave. Aunque esta aceptable.
La ubicación excelente, cerca de todo El personal excelente Habitaciones cómodas y completas Desayuno bueno. Muy buena comunicación. Siempre están atento de que estes bien
Todo bien. Nada que reclamar.
Location was excellent just a few blocks from the main square
Service, Lage, Komfort, Pool, Parkservice, Frühstück
Frühstücksraum könnte größer sein, Sehr wenig Platz für Gruppen
Estuvimos hospedados en nuestra luna de. Miel hace cinco años por eso escojimos este hotel.
Como cambiaron de administración, no fue lo mismo de hace cinco años.... En esa ocasión nos dieron una bebida de cortesía y los desayunos eran totalmente distintos.
todo estaba en perfectas condiciones
Ubicación céntrica y personal muy amable
Estacionamiento complicado
Todo el personal fue muy amable y amigable! Fue una experiencia super agradable, desde el rico desayuno, la vista, la ubicación y la recamara.
we really enjoyed our stay and would stay again. Hotel was in a good location that was walkable to pretty much anything. Hotel staff went above and beyond!!!
Walking distance to the main plaza and cathedral is 2 minutes away. Restaurants, Starbucks surround the hotel.
Excellent front desk staff - will be coming back to visit! They made the stay extra memorable.
Excellent hotel , friendly staff
There was no hot water in both days in our stay. I had to communicate with front desk staff 2x.
The breakfast that was included was always ice cold and was more like a continental breakfast.
This place was such a cute, clean and welcoming hotel. Close to el centro and you walk everywhere. It has a cute rooftop lounge and pool when you can see the parroquia.
Clean Friendly
Coffee needs to be kept Hot not lukewarm More variety from day to day for breakfast
My booked 2 rooms at the Hotel Madi and had a wonderful stay. The room was very clean and was cleaned all four days we were there. The air conditioning kept our room nice and cool which is so important to me. The staff was very attentive and had someone that spoke English to help us throughout our stay. The breakfast was a small buffet that was "home-cooked" and delicious! I enjoyed using the pool and deck area. The views from the deck are stunning. The hotel is a short walk to the downtown the historical sights, many restaurants, shops and markets. Only negatives were that the rooms were pretty small and there was not great water pressure in our shower. But the positives heavily outweighed the negatives and we would definitely book again.
I liked the location but wasn’t too pleased with VIP upgrades
Excelente ubicación, a sólo unos pasos del jardín principal. La habitación con cama grande muy cómoda, la habitación en general muy bien. Cuentan con una variedad de snacks en la habitación así como sus bebidas a precios económicos.
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Very accessible walking distance to main attractions
Rooms are the best
Just the breakfast
Súper céntrico.
El desayuno siempre es lo mismo, no tienen muchas opciones.
el personal es muy amable
los espacios son pequeños. el check out es alas 11 am
Friendly, lovely and helpful staff. Perfect location, a short 2 minute walk to the center where cathedral is. Not a big variety for breakfast, but again you can walk out and find so many options.
La ubicación, el personal súper atento, todo en general
Best place in San Miguel to Stay !
Pretty hotel. Good location. Walking distance from plaza and churches. Staff was very friendly and helpful. The pool area was very nice and the water was nice and warm. Hotel has elevators! Our hotel room was clean but very small with no extra storage besides the closet. We were living out of our suitcases because there was nowhere to put our stuff. Breakfast was ok. No variety. Same thing everyday-scrambled eggs, chilaquiles, pre wrapped fruit, pancakes and toast. Nothing freshly made, just sitting in warmers, maybe it’s because there is no restaurant in the hotel. We were there for four days. I guess it did its job.
Located very central to town.lots of food options. Over $100 for taxi to hotel from airport.
Very modern rooms. Excellent swrvice. Totally recommend.
Lack of daily variety in the simple included morning breakfast. By morning #3 we are out of the hotel for breakfast.
Very clean property, friendly staff, relaxing hotel to come to rest.
Phenomenal staff, great experience
Clean, friendly staffs, excellent location. We wish that the daily breakfast could have more varieties.
I would like an itemized receipt from Madi or Expedia The included breakfast was ok, not great. The employees were great and accomodating
cosy atmosphere staff was tremely friendly and helful
The hotel didn't have a restaurant, but the location was excellent. Many restaurants and shops nearby.
I would have liked a larger pool, but it was great for cooling off.
Great stay! Perfect location. Cesar checked us in early and gave us a free room upgrade. Rooftop bar had great drinks and great views. Would definitely stay there again.
I am glad I picked this hotel and I definitely recommend it for staying within walking distance to El Centro, Restaurants, Shopping, Mercado de Artesanías, banks, ATM’s…Excellent service from the time we walked in! Estrella at front desk and staff were very welcoming and helpful. Great communication prior to arrival. The rooms were nice and the whole property super clean, the breakfast was ok and included. Amazing rooftop with nice views and pool. Would stay again!
Staying at Hotel Madi was a smooth, personalized, and truly amazing experience. During our visit, there was a local parade and several street closures due to cherished festivities—something very special to the town. Despite the challenges, the valet service was outstanding and managed everything seamlessly. The room was beautiful, and the thoughtful snacks available at your fingertips were a lovely detail. The pool, though quiet, offered stunning views, and the bartender kept the delicious drinks flowing—don’t miss the Aperol Spritz! From check-in to check-out, everything exceeded expectations. A perfect stay right in the heart of San Miguel.
Amazing staff! Ceaser the hotel manager was great!!
Everything was great
We loved the location, which was so close to the Centro Historico of San Miguel de Allende. The hotel itself is beautiful, contemporary, beautiful decor, rooms all around an internal courtyard, small bar in the entrance lobby & gorgeous small rooftop pool/terrace & bar. All of the staff were delightful, always smiling, happy to help, gentle & courteous.
The breakfast, which is included, was okay (fruit, cereal, scrambled eggs, toast, juice, coffee) but not large in the amount that was available. We felt the space where breakfast is served was not really big enough. Maybe the hotel could make better use of the space beyond the reception, where there were a couple of tables.
The hotel was well located, close to the cathedral but away from the crowds. Very good facilities and excellent service from the staff. We really enjoyed our stay.
The breakfast could have offered more variety .
The location was perfect, all workers are very hospitable, highly recommended
Property is amazing! Little diss
Nice location. Great personnel. Super Clean.
I had a great experience with my stay at the hotel Madi .The hotel staff was incredibly helpful, and the amenities were great. The room was very nice and clean, with very comfortable beds. The hotel has a beautiful roof top pool and bar ,with the best views of the city .
We thoroughly enjoyed our time at the hotel. The hotel was beatifully decorated, clean and centrally located. The staff was very helpful and the hotel is impeccable. We absolutely would stay there again on our next trip.
Perfect place to stay in San Miguel! Clean, convenient, safe, excellent staff and wonderful rooftop pool!
The gym was closed and it was one of the reasons we chose it.
Only drawback is there was no window to outside in my room. Only a window to inner courtyard. I needed the shade closed for privacy. All good other than that. The staff is great but don’t count on much English.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.9/10Rooms were very clean and well-maintained during the stay.
Service
9.9/10Friendly, lovely and helpful staff, highly praised by multiple reviews.
Location
9.4/10Perfect location within walking distance to main attractions.
Room Quality
8.4/10Rooms were a bit small, which some guests found limiting.
Amenities
8.4/10Amenities like the pool and rooftop lounge received positive mentions.
Value for Money
8.9/10Good value for the quality of the hotel and services provided.
Food and Beverage
7.9/10Breakfast options were limited and could improve.
Overall Experience
9.4/10Overall, guests had an enjoyable stay despite some minor complaints.