Wellington Apartments

Decent rooms and good location

I got there after midnight and was quickly checked in & shown my apartment. The beds were comfortable. The shower(s) had good water pressure. The kitchen had just what I needed & I really appreciated the supply of tea/coffee & milk. I had been travelling for 2 weeks & having a washing machine was a huge plus. The staff were all very friendly & helpful. I would recommend, and I will return.

Great stay, lovely staff, fully equipped kitchen, nice bathroom and comfy bed. Great location for town centre and train station. Perfect for a short get away. Would stay here again if coming back to Norwich.

perfect location, and good facilities, but the place is a bit tired, the laminate flooring in my room was coming up and there was black mould in the bathroom. However the rest of the apartment was clean. The bed was so comfortable and good quality linen. The kitchen was basic, but had everything you needed for a short stay. Would i go back , yes

Managed to get a good deal for a 3 night stay and was honestly blown away by how nice it was. Just off the main road in the middle of Norwich, it was located in a really nice area that was peaceful at night. Had an amazing kitchenette in the room with an oven, hob, microwave, sink, fridge and washing machine, so we could basically self cater the whole time we were in the city working. Very polite and attentive staff on arrival, the lobby is comfy with nice couches, everything nicely presented. It's clean, modern and cosy place, so much better than imagined. It had everything we needed and we would certainly stay again.

Everything was above and beyond. A short walk to the main center of town. Excellent restaurants close by. Staff was extremely helpful. Would absolutely stay again.

Very convenient for station, shops nearby. Clean, well equipped and good heating and ventilation. Comfortable bed and option for many extras . Coming back after dark as a lone, elderly female did not feel comfortable in the area. No lift was an issue for me . My fault as should have checked and asked for ground or first floor

Great location. Near to main dining and shopping areas. No car needed. This was my first time in a non-serviced facility so was not really impressed with having to ask for towels and make the bed. Will not stay in this type of accommodation again.

Great staff, great setting and great location. Would be back in a heartbeat.

Very high spec’ apartment which has 24 hour reception and is very close to the cathedral and good restaurants. A really pleasant place and area to stay. I had lunch beside the river with the swans before getting the train from the nearby station. I’ll be back …

Excellent accommodation, very handy to the station, cathedral and castle. Great value for money.

The rooms were compact but felt spacious due to excellent layout. Kitchen was thoughtfully supplied, including things often omitted from such arrangements (such as including salt and pepper, and paper towels) The staff was helpful and courteous. The only 'fly in the ointment ' was that we found the temperature in the shower to be extremely hard to set and unstable (but eventually workable).

Hot water was hard to get going!

Amazing place to stay! I will return , staff are brilliant too. They have thought of everything you need

Generally a good property and location . The floor and the rug needs proper cleaning as both are dirty. The toilet seat cover couldn’t stay up because of the design of the basins counter.

Modern apartments in a quiet neighbourhood (at least during the week). Beautiful, clean accommodation in a well-secured building. Not far from the station. Tesco Express is 5 minutes away.

Studio was equipped with everything needed & was very comfortable . Staff were welcoming & helpful. A short walk to Catherdral& then 2O mins or so into the city centre

The apartments are excellent value for money. The location is great, only a few minutes walk into the centre of town with lots of shops/restaurants/pubs close by. The apartments themselves are clean and comfortable, and the staff at reception always gave us a friendly welcome.

Facilities and location are unparalleled. The staff were also professional and friendly, and I had everything I needed for a few nights' stay. However, I feel the cleanliness could have been improved on as I found dust bunnies when I first entered the room. The property could also do with some updating soon as the walls and tiles in the bathroom were slightly worn.

Clean apartment with great amenities. The only snag was the lack of parking facilities.

I loved my stay, and it exceeded my expecations. The place is in a strange little back street which might look unpromising, but it's dead quiet and actually ideally placed just minutes from both the station and the cathedral. The place is very well kept, and simple but stylish. My appartment was like a Travelodge bed room and bathroom, but with a well-equipped kitchen and a living room thrown in too. The reception staff were all very pleasant and helpful and, overall, it was extremely good value for money. It would be my first choice on a return trip to the city.

The staff are grrat rooms clean kitchen utensils all provides

Spacious apartment with a full kitchen and washer/dryer, close to grocery store. Staff was helpful. Only complaint is bed was terrible, hard on the back!

Stayed for 3 nights in a studio which was quite big. The apartments are located a short walk from the train station and near the cathedral and only a short walk into the city centre. My studio was really comfy. Apart from a bed, there is a settee table and chairs for 2, kitchen area, dressing table, mirror TV and also a plug in fan. Toiletries in bathroom. Staff very helpful and friendly. Extra items provided on request.

Our apartment had everything we needed down to the veg peeler. It was all clean and presentable. Some areas could’ve been finished better if we were being picky. It provided a great location for a short stay in the centre of Norwich. We parked in a multi-storey carpark which was expensive but that’s par for the course in a city centre these days. We’ll stay again.

Very helpful staff

Good size flat, good cooking facilities and a washing machine. Central location, easy walk from station. Helpful staff on reception. Can drop luggage off early.

Was so clean, spacious and excellent facilities and friendly helpful staff, thoroughly recommend!!

Location near the train station was excellent. Staff was friendly and helpful. It was a warm weekend so the fans were helpful and they fixed the fan that broke quickly.

Enjoyed the stay here, good location, parking is not too far £11.50 a night in a multistory Weather was hot but fans werent that great so was a struggle sleep No freezer either as would of bought some ice but thats only because weather was hot Other than that enjoyed my stay

Decent enough hotel but the property was not very well maintained and had no lift.

Our stay in Norwich was excellent. The location of the property was excellent and had all the amenities for a long stay. The staff were very friendly, courteous and extremely helpful.

The accommodation was clean and comfortable although the decor was maybe a little bit tired. That aside it had all I needed for my stay.

Really good stay with really nice staff

A few days with an old friend who was visiting norwich. Great service and communication from the people who worked there ..room smelt a little musky but not enough to spoil our Stay . Excellent value for money

Staff were friendly, property is presentable, they thought of every thing. I didn't like the coffee bags but used them anyway just 1 critism broken coffee table needs attention all round my son and I had a pleasant stay

Well located apartments, have lived locally for a long time and had no idea these were here. Close to nightlife but tucked well away. Ideal location for a night or weekend in Norwich. Apartments very clean and comfortable. Would stay here again

A good spacious and comfortable room. The only things that let it down was a bad drain smell coming from the cupboard under the kitchen sink and coffee mugs that were dirty with stains. It wasn’t a great problem as they cleaned up with a good wash but just a little disappointing, it shouldn’t happen in hotel accommodation. Otherwise a very well equipped room and we would book the hotel again.

Great hotel

This property is next to a night club. The bass drummed through our walls and windows until 3:00 a.m. the only way to cool the room was to open the windows, which we could not do because of the noice from the night club. The property did not warn us of this before checking in and when we complained they only offered us ear plugs. We booked for two nights but after the first night (between the noise and the heat) we checked out and did not stay the second night. The hotel did not refund us for the second unused night. There are two wings to this hotel. One near the night club. If booking here, make sure to ask for the quiet wing.

Great place in not so great area.

Good place

Great apartments for a business trip

Perfect location. Property really clean, great reception. Comfy bed all the facilities you would need. Would definitely book again

Great hotel which houses 42 self contained apartments which provides everything you need for self catering. Beds are lovely and very comfortable. Apartment was clean and tidy with a choice of a fan for warm days or heaters for colder days. Ideal location with bus stops within walking distance. Staff are very helpful, friendly and knowledgeable. Highly recommended

Simple studio with all facilities needed.

Amazing stay again. Lovely, clean apartment with tea, coffee and milk provided. Would 100% recommend.

This was my second visit to Wellington apartments and once again the staff are beyond friendly and helpful and it is so convenient for the station, cathedral, river walk, and town centre. I love how walkable it is and how welcome I feel from the staff and the guests. I was horribly jet lagged after an 16 hour journey and up at 1:30 am and someone checked on me outside while I was reading my book. They are literally the nicest people.

Two night stay. Not impressed with the accomodation, but was fine as a base. I think the photos used to promote are probably the better rooms. Ours really needed some attention. The only positive things I can say are that the staff were polite & helpful, and the bed was comfortable.

Close to all bars and pubs. Very close to the train station. Nice apartment to share with friends

Staff was amazing and very helpful. I would definitely stay here again. Money well spent. Love this Place

Amazing apartments!!! Clean and well equipped. Bed was comfy and studio apartment was really big! The directions on the hotels.com app were useless and plotted to the wrong place! Would advise to go on to the apartments website directly which will take you right to them!

Lovely stay as usual

Great apartment and central location. Everything you need for your stay is there!! Only downside was the music from local night club.

Right in centre perfect for we was meeting friends. Lovely staff. Very kind staff. Was very clean and comfortable. Slept great! Will be using again.

Very disappointing- as a family with two young children, we were without any hot water for over 50% of our stay. No other rooms or accommodation offered. Still awaiting compensation

Great little spot to stay in Norwich. Comfortable bed and spacious overall. Not a bad place on a budget.

Lovely well-appointed apartment. Helpful staff 24 hours. Fly in the ointment was the loud and prolonged late-night music from the nearby night club. Ear plugs helped somewhat for second night. Ask to be put on the other side of the building - I’m advised it’s much quieter.

Great place to stay, had everything we needed in the two bedroom apartment. Ideally placed for access to local transport links and close to city centre. You do hear the nightclub on Saturday night but it’s not to bad.

The property didn't have proper curtains - only voile coverings which meant low privacy with the lights on and light coming through in the morning which meant no lie in. The floor is significantly worn and raised in places, the shower seal could cosmetically do with either some dettol bleach or re-doing. The apartment was clean, the kitchen was well appointed and the bed was comfortable. The hallway leading to the apartment though had a strong smell of urine. I did send a message to the property regarding the curtains, but have never received a response. This was following the advice from the check-in staff. There was also an alarm from the school going off from 4am which was a repeated warning message - it continued until we left at 9:30. Not the property's fault but a damn nuisance.

Great location and apartments. Would highly recommend.

This is a great apartment to stay in while in Norwich. 1. Very close to train station and city centre. 2. Well equipped kitchen for self-catering. 3. Comfy bed and bathtub. 4. Good wifi so was able to do work. However, 1. In the kitchen area, they should make sure screws are screwed down well to avoid sliced toes. 2. Heater was a bit unpredictable - had to ask for help on first day. 3. There was a lot of light from the street coming through at night and also from the corridor. The apartments are also on a lane that seemed to be a place for noisy, drunk people to walk down. Overall, a great apartment.

Stayed in a well equipped unit. Liked having the kitchen and washer. Would stay again.

Good value

Nice place to stay

The apartment was lovely, spacious, lots of equipment, enormous bathroom. However we stayed on a thur and the night club next-door started up about 11.00pm and went on till 4am. The windows closed cut some noise down but it spoilt what would have been a lovely stay. The manager was very apologetic but in uni term time its thur to Sunday night club music.

Great space Good location Near Cathedral, restaurants town centre and railway station Reception staff always helpful

Very nice clean well equipped accommodation. Friendly helpful staff. My only concern is that the route from central Norwich is down a dark alley.

We only stayed one night, but very impressed with facilities and comfort. Well equipped kitchen, comfy bed and sofa, and really quiet place to stay, despite proximity and easy walk to the city centre. The bathroom could have done with a tiny bit more attention e.g. cracked tiles and shower screen seal.

The staff were super kind and overall great! The location was perfect for me because it was close to the rail station and it was also very walkable to many great shops, restaurants, and buses. I definitely would stay there again.

Perfect. Lovely friendly just on reception and everything I could need for a business trip

Great place. Bigger apartment than I was expecting. Great facilities and a great location.

Great value for money. Decent sized apartment, basic furniture but clean and a comfy bed.

No parking

Unfortunately our weekend stay was spoiled by extremely loud noise from the night club behind the apartments until early hours of the morning. Because we couldn't have the windows open due to the noise and also safety reasons (ground floor room), it caused the rooms to be very warm, and when we asked for fans that were shown as being available we were told there were none :/ It's a shame because the rooms themselves are quite nice and spacious, nice bathrooms and an excellent price. During the week stay would probably have a very different experience.

Spacious and relatively clean. Unfortunately, no parking.

After checking in we noticed that the corner of the room above the bed was full of flies and cobwebs, they were falling on the bed. We went to reception and they said they would come up to look. 30 minutes later we hadn't heard anything so went back to reception to find a different person. They told us nothing could be done. We then had to call the manager who eventually got us swapped to another room. This room was on the lower ground floor and slightly bigger. However the kitchen area smelled of drains so had to keep the door closed all weekend.

Great helpful friendly staff Room had everything we could want and more. Walkable to everywhere. Only downside was no parking.

Was pleasantly surprised by the high standard of the apartment, first time here but definitely not the last ,only negative was the curtains in the bedroom ,definitely need blackout blinds in there ,other than that ,perfect

Well managed apartment block, light , airy and modern. Very safe area, and I liked the security for the block, access code to get in, and 24 hour front desk. Staff were so polite and friendly, and Will in particular was so helpful. The room was very clean, had a small table and chairs, comfy bed, and ironing board, iron and hair dryer were nice touches. The kitchen was well equipped and super clean. Almost instant hot water in the shower and some toiletries were also supplied, which was a bonus. Communication was excellent with a fact sheet in the apartment which suggested where to eat, where to get shopping etc. which again was a thoughtful touch. Free Wi-Fi. Bit noisy at night outside, and some other guests were loud when coming in during the early hours, but overall, I would recommend highly, as a bargain price for what you get.

Very friendly check-in. Great apartment with excellent kitchen facilities, and very spacious.Would return without hesitation.

Stayed here over a weekend to discover property is next door to a bar/nightclub with an outdoor area. Even with earplugs and a pillow over my head I could hear lots of noise. Continued till well after 2am. The bed was so soft I sat on the mattress and could feel the base underneath (I’m not that heavy). Did not sleep well. Property is a bit tired.

The property lost internet for 2 days. Therefore TV did not work. Place was not well maintained.

Great location and the apartment is lovely. It has everything you need for the kitchen such as utensils and pots and pans and a fridge. It also has a washing machine! The people that work there are really friendly and hospitable. Will book again.

Great location, friendly and helpful reception staff. Apartment was clean but did smell of stale smoke. The kitchen floor was clean but really sticky to walk on. The en-suite shower was mouldy and needed a really good clean which I was really surprised to see.

Comfortable bed, always our #1 priority. Plenty of hot water - except for both mornings when there was none - weird, and they thought so too when we told them about it. And then there was the whole kitchen/dining/living room area, which is quite a bonus when all you really need is a hotel room. So: sink, refrigerator, microwave, stove, dishes, silverware, pots and pans, utensils, glasses, wine glasses, even a washer/dryer! Very nice, and a very spacious room for relaxing and watching TV, even if you don’t need the kitchen amenities. Great location, close to the train station, shops, restaurants, pubs, Elm Street, and many of the Norwich 12 (historic buildings). Beautiful private back yard. Very friendly, helpful staff. This place gets a solid 9 out of 10, and only loses points for the weird cold-water mornings and a loveseat/sofa quite past its prime and quite uncomfortable.

Always spotless and very handy for office.

Centrally located and safe walking, had to pay for parking,3 blocks away. Washing machine did not work for drying. Excellent customer service . Would probably stay again

Staff was always really nice and helpful. The location is Fantastic for walking around Norwich. Highly recommend!

The location was great, staff was helpful and property in good condition generally. The downside is that there is no on site parking (but there is a car park nearby) and it can get noisy at night as crowds filter out of bars at the end of the night.

Very helpful at reception. Nice and easy for walking in to town, railway station or stadium. Parking was off site but felt secure. Yes will stay again and probably with in the next month or so but taking more rooms as with larger family.

We loved the spacious rooms, kitchen, and comfortable beds. We felt safe and loved the location.

Having stayed many times, looked forward to a relaxing stay. On first night reception staff very noisy, all through the night. Not normally an issue but room 8 is right next to reception. I was advised by helpful lady a new staff member was being trained. Hopefully this won’t occur again, making me think twice about booking again though…

Great base for exploring Norwich,ten/fifteen minutes walk to river, castle and main shopping areas. Clean and comfortable and nice reception staff.

This was our first time staying in an apartment/hotel, and I can definitely say based on our stay here that we will plan to look for those during future travel. The front desk staff were kind and helpful, and staying here made our Norwich vacation extra special. 5 stars!

We had a downstairs apartment which smelt a little damp but ok . Quite noisy at night as near bars etc . Some television channels not good but WiFi fine . Left car in multi Storey for 2 nights and cost £28 so quite costly .

Lovely apartment in a great area for exploring the city and much quieter at night than expected considering it is off Prince of Wales road. Friendly reception staff.

Excellent accommodation with the best possible location for central Norwich. Great facilities and plenty of tea and coffee too. Friendly welcoming and helpful staff at reception desk. Parking is close by and cost £15 overnight in a secure multistorey

There is no mention on the website that these apartments are situated behind a nightclub. The continuous base noise from the nightclub music could be heard until almost 2am. We had a very disturbed nights sleep as a result and decided to cut short our stay rather than endure for a second night.

We could leave our E- bikes inside the property