Hyatt Place Kelowna

Hotel was very welcoming

Nothing it was great

Clean, fresh, staff was great. A few healthier options for the later night Market food would have been nice.

Did not eat

N/A

Very clean and modern accommodation, a really great value for money breakfast buffet

Minor comment, the blinds in our room were a bit broken and worn, but still kept out the light

The room was perfect for 5 and comfy beds.

The pool area didn’t have a proper shower or sauna.

Superfijn hotel, erg netjes, schoon en modern. Goed ontbijt. Ook voor lunch of diner een goed restaurant. We hadden een mooie grote kamer. Prima badkamer, heel netjes.

Dat er buiten geen terras is

Clean hotel room

Breakfast not included in price

The hotel was very nice and the rooms were a great size.

Location and view

Cracked vanity sink lowers your standard Complementary breakfast should be there makes people feel extra valued

Schöne Parkplätze und eine sehr große Tiefgarage

Friendly staff Good facilities

Modern

Loud. Connecting doors between rooms make this hotel rather badly soundproof. They don‘t follow their own dog policy. Dogs should only be on 2nd floor. Ppl though sneak in dogs, and the stafg does not really care about it.

Best hotel in Kelowna. Big rooms, comfy beds, excellent breakfast. TV and AC worked great, and they still do daily housekeeping without you asking. I gave housekeeping $5 a day because their room refresh is the best.

The best hotel stay in BC that I have ever had. Amazing staff, very helpful and kind. Fantastic breakfast and food. Clean, well kept rooms, gym and pool.

Great hotel. Close to wineries, golf, shopping, restaurants. Friendly staff and clean room. Room is spacious. Room has a fridge and microwave.

I like cleaned area

I don’t think I do not like any thing

The bed was comfortable

Staff were unfriendly, seemed disgruntled. We stayed in the suite for 5 nights and eventually avoided interacting with front staff. Only one staff member stood out (the gentleman who eventually assisted us with checkin). For some reason when they cleaned the suite they left the dishes for us to do ourselves. At almost $600 per night you would think they would wash up a few glasses/mugs and turn over the unit. The coffee machine belongs in a museum.

The staff was very friendly, the hotel was very clean, daily room service was very nice and the complimentary breakfast buffet was a good selection and was clean and fresh

Nothing - everything was great

It was clean, comfortable and a nice stay.

The shower pressure was not good at all. TV system was not working and the guide was not loading. The remote only had one battery which had to be replaced after checking in.

Not enough water from shower head, takes to long to shower

My husband and I stayed at Hyatt Place for a week, while visiting family in Kelowna. We will certainly visit again. The rooms are spacious, comfortable, and quiet. Staff are utterly charming, especially the bartender. Morning breakfast (for $11!) was the best ever, with greek yogurt, fresh fruit, wonderful pastries, scrambled eggs, potatoes, and sausages. Even their coffee is top-notch. Parking is free and inside.

it's good location and clean place

the price we paid we feels like it's not worth it, because we read the breakfast is included but it's not.

Breakfast is good Room is spacious.

Nothing

The location is perfect

It was expensive but what isn't these days

Super clean, service excellent

All good

Clean room, very friendly staff, from front desk to housekeeping and maintenance were very good. Great location. Underground parking. Would Highly recommended

Very friendly and helpful staff

Ben wasn't the most comfortable, and a couple things weren't working properly. The hot tub, something in the gym, and the TV guide

Chambre confortable, stationnement excellent, bon petit déjeuner à un prix très abordable

The Staff was into the BC Lions festivities - which we traveled for. Everyone was very friendly! We felt comfortable in the hotel with our baby.

Excellent place to stay, close to all anemities and only about 5 minutes from downtown. Staff were terrific, entire place and room clean. Bed was comfortable for my liking, breakfast was always fresh and area clean.

The cleanliness of the hotel really stood out , you can tell the team takes great pride in keeping every area well maintained. The front desk staff were exceptionally courteous, friendly, and helpful both over the phone and in person. The 24-hour gym was clean and functional, which was a great bonus. The breakfast was also one of the best hotel breakfasts we’ve experienced, with great quality and variety.

Cant think of one

the rooms were very spacious and clean

sofa bed a bit small for 2 people

It was clean and most of the staff were friendly and made our stay pleasant.

Very clean, modernized, centrally located hotel.

The room in Hyatt Place is cozy & very clean. We love our room but staying only one night as we have to go to another city. Location is also good with supermarket & restaurants close by.

Nothing

Staff were super accommodating - helped me get stuff to my room, allowed me to check in early, gave us adjoining rooms Good location for the things we were doing - 15 min to airport, beach, downtown, superstore Great AC

Sofa beds were quite uncomfortable and would've been pretty squishy if we had to share them. It was a bit loud hallway wise but we understood there was a kids football tournament that weekend so tons of kids around.

Very clean and centrally located.

Small pool area. Parking was a bit tight for larger vehicles.

Friendly and helpful staff.

Breakfast was adequate and location is excellent

The rooms are very noisy - we were kept up until 2:30AM by the adjoining room. The walls are the least soundproof of any hotel I have stayed in recently.

Nice big room, clean easy to check in. Parking on site. Good food in restaurant.

Nothing

For over $200 a night, what do you expect from a hotel? An available space for oversized vehicles that won't fit in their parking garage? A clean bathroom? Simple functional amenities like a working coffee machine or a recycling bin? Not here. Not that many hotels have been a shining example of value in recent years, however, I booked my stay with Hyatt as in the past, you could atleast expect a certain floor of effort from them. Instead, what we got was an above ground parking lot constantly filled with small cars well below the 6'7 limit leaving us with street parking over a block away next to cars that have already been broken into, a coffee machine that was so leaky you could use it to strain pasta, a bathroom floor so dirty that a fallen wet washcloth goes from white to brown in an instant, and an unconsented sign-up for a World of Hyatt account that still hasn't been deleted because their "customer service" likes to run you through so many hoops before letting you go. Everything else was generally a "just fine" experience, but we will be considering other options next stay as this one severely under delivered on already low expectations.

Der Service am Checkin und Checkout war sehr freundlich! Wir haben es sehr genossen hier! Das Schwimmbad hat zwei Becken wovon auch eines nicht heiß ist, aber auch nicht eiskalt. Super!

-

It was so loud, possibly one of the loudest hotels I have stayed at in recent years. You can clearly hear people above and beside you as well as in the hallway. And the traffic noise was extreme, very busy highways and roads on every side with no effort to mitigate the sounds.

Check in/out was seamless and quick. Parking was easy. Room and hotel in general was clean and pleasant. Great, consistently positive experience each time I stay here.

We stayed at the Hyatt Place Kelowna for our son's wedding weekend. We booked through Hyatt. We had to make several changes to our reservation due to a schedule change after we booked and one of our rooms no longer being needed. I had contact with the hotel by phone and email and every time my questions/needs were addressed quickly, professionally and everyone was extremely helpful. There was an ice machine and microwave in the common area of our floor. There was water available in the fitness room. The rooms were clean, there was a refrigerator and safe in our room along with a sofa and desk in the sitting area. The rooms were cleaned every day and when I needed some paper they were happy to help. We had drinks in the bar/lounge area twice and both times were served quickly and our drinks were great. The first night there was a male bartender who came to our table and talked about whiskey with my husband. Our stay was great, the staff were friendly and helpful and everything was clean and looked modern.

We had a wonderful experience at Hyatt Place Kelowna. The hotel was clean, modern, and very comfortable, and the overall atmosphere made our stay extremely enjoyable. The staff was consistently welcoming, professional, and attentive, always making sure guests felt well taken care of. The level of customer service truly stood out and made a lasting impression. We would absolutely stay here again and highly recommend this hotel to anyone visiting Kelowna.

Location, services, cleanliness

Everything was good.

I visited Kelowna in May 2026 and stayed at the Hyatt Hotel for a couple of days. This was my second stay in this hotel, and I didn’t got disappointed. The staff is very friendly and helpful, hotel itself is very clean, the internet is working very well and the location is very centralized. I would recommend this hotel to anyone who wants to come and visit Kelowna.

Good location, clean and friendly staff.

Only negative was extremely loud guests in the room on the floor above our room. Sounded like jumping off the bed onto the floor all hours of the night! It kept us up until 2:30am. Made a call to the front desk and the noise stopped immediately.

Extremely polite and helpful staff. I stay here a few times a year as it’s always reliable. Hotel is well maintained, great location. Good breakfast and restaurant amenities. It’s the best value all around in Kelowna.

Clean rooms, friendly staff. Quiet even though the hotel was full.

1. Trying to get a room without using a booking site was insane. The prices were beyond exorbitant, even through Booking.com our deal was what we expected a normal rate would be. 2. We had a king room with pullout bed. There was only one pillow and a super thin blanket. Our son was not very comfortable. 3. If you have a larger, taller vehicle like we do, the underground parking is unavailable and there are limited ground level parking spots for oversized vehicles. This would not have been an issue except most spots were taken by small vehicles that would have fit in the underground parking which creates difficulty with parking. The hotel was putting notices on small cars to move to underground parking but there was no real enforcement.

The staff was excellent very helpful. It was very close to all the places we wanted to visit.

The pool was smaller then the pictures showed.

Room Size, bathroom clean, bed

Air conditioning Noise and noise in the hotel

Great location close to the Orchard Park Mall / Restaurants, and EV charging available in the parking garage. Very comfortable bed; like sleeping on a cloud.

Everything perfect

No

It was clean and friendly

It was noisy

The rooms were very well laid out and decorated, and provided a relaxing place to work and rest. I enjoyed just spending time in my room when not doing other activities. The hotel and parking were easy to navigate. I enjoyed the daily snack in the lobby. We did not get to use the pool and workout activities, but did visit them and had planned to use them.

The dampers on some of the suite doors on our floor needed adjustment, as there was significant banging when people entered and exited their rooms. Also, the wooden construction did not include skim-coated flooring, so when the person directly above us got up very early to start their day, pack and leave, we heard every action before falling back to sleep. Also, our bed had a very soft topper, which many people would appreciate; it was too soft for our liking. One Final Thing: I got a coffee during the day, I paid 5$ for a lukewarm Nespresso. Go out for coffee instead.

Location near golf club

Lacking flair and warmth

Gutes Frühstücksbuffet mit sehr gutem Preis-/Leistungsverhältnis. Das Servicepersonal war ausgesprochen freundlich, nett und hilfsbereit.

The beds were quite comfortable Bathroom good size and modern

Should have a free breakfast. Make it simpler and not charge for it. Lots of noise from above and the room next door. Heard full conversation thru the paper walls

Friendly staff at the front desk and breakfast area, super clean facilities and rooms. The bedroom is spacious, comfortable and it has everything you need. Great location, walking distance to the Saturday morning's Farmers Market, restaurants, grocery stores. Safe underground parking lot, and the breakfast worths more than the $11 charged. Nice and healthy options, buffet style, we loved it! Oh, complimentary coffee and infused water at the reception were a nice touch!

Top notch breakfast. Convenient location.

Noisy HVAC in room.

Friendly staff, clean spacious rooms that are modern in design. The pool area is nice. The under ground parking is spacious and I would stay here again

Very new and clean. So glad we booked. The beds are so comfortable. Only negative was we were given a price for late check out and then when we went the next day to confirm we would the price was different. Wasn’t happy about that. Menu is just ok - breakfast was great

The place is clean and in a great location. The room is clean, and I love their pillows—the bed is very comfortable. Above all, the staff are friendly and helpful.

交通便利，房间床宽敞

游泳健身环境一般

Gutes Frühstück mit sehr gutem Preis-Leistungsverhältnis und sehr freundlichem Servicepersonal.

The serve ones self breakfast was certainly adequate. Items to choose from included scrambled egg, an egg dish similar to a quiche, breakfast sausages, bacon, bread and bagels (which you could toast if you wanted to do so), butter, cream cheese, jams, waffles, various sliced fresh fruits, fresh yogurt (plus dried cranberries, raisins, pumpkin seeds, sunflower seeds,and walnut pieces which could be added to it), cooked oatmeal (plus brown sugar to be added to it), fresh fruits (bananas, mandarins, apples), plus coffee, decaf coffee, tea, water, and fruit juice. The other part of our stay was the time spent relaxing in the hotel's indoor pool and hot tub. If we had been more energetic we could have easily spent time in the workout exercise gym room facility which was located very near the indoor pool but what we were really looking forward to was simply "turning off the world" and resting for a couple of days. We did just that and really appreciated the quiet.

The biggest disappointment (and really the only disappointment for us) was that the hotel was not located close to the lake (as we had seen in the advertisement when we did our online research prior to booking our hotel stay). We were mainly looking for a break from the hustle and bustle of daily life (running here or there to stick to some kind of predetermined schedule) and we did find that in our stay at Hyatt Place. If the hotel had actually been located close to the lake it would have been even more what we had been looking forward to experiencing. Even going directly to the hotel's website we notice that the photo which appears does not represent what we found when we arrived at the hotel to check in.

All the staff delivered great service.

We were expecting to have microwave in our room but it turned out there was nothing. I was really disappointed with this.

This hotel continues to stand out every time I stay. The rooms are consistently immaculate, thoughtfully designed, and genuinely comfortable, creating a sense of space and calm that’s hard to find elsewhere. The staff elevate the experience even further—they’re warm, attentive, and they remember returning guests in a way that makes you feel truly valued. It’s the kind of place where you can settle in immediately and know you’re well taken care of. For me, it remains the top choice in Kelowna, and I always look forward to coming back.

I didn’t use any services other than check in. I stayed 2 nights but didn’t use housekeeping. It was in an easy location to find but a very noisy area. Room was comfortable

Location was on a very busy road. Windows didn’t seem to keep traffic noise out. Windows didn’t open for any fresh air. They charge for breakfast now instead of including it with your stay. I wouldn’t stay there again.

Great location very clean also the pool is open late till 10 pm. Hot tub is large enough to not feel awkward or too close if its busy with guests