Skytel Palawan

Friendly host

Great location, hospitable staff, and clean facilities

The aircon was too noisy

The property is clean and located in a quiet place

The property is over all okay. The staff are friendly however the woman working at the restaurant is a bit rude. I was getting hot water and she just told me it’s for the guests when they don’t have any other guests. With that experience I don’t recommend the place.

Breakfast was very good. But it seems your hotel staff does not coordinate properly for the complimentary breakfast. During my stay, it was frustrating that the restaurant did have any idea that there were some guests to take breakfast. Kindly align your hotel manager to be very watchful for any concern like this.

No proper communication with the hotel manager and the restaurant.

Exclusive

No 24hrs store

We are happy to that the hotel was accommodating early check-in requests, especially for guests traveling with seniors or children.

none

Nice pool, type of room, location

It has a swimming pool. So the kids really enjoyed the stay. The rooms are wheelchair accessible and have own parking space in each room.

Our room has only common switch to all lightings. Hopefully, they could add wall lights that could be used while sleeping :) No toilet paper.

it's near the highway and Robinsons mall is just a few meters away. Public transport is easily accessible and the place was relatively quiet. I think you get what you paid for. I think it's good for family.

WiFi was super slow, the facilities and the things inside the room are old. TV wasn't working as well. The pillows are so thin so we had to request new additional pillows but for a price of 50 pesos each.

Location, pool, facilities and very kind personnel

La atención, la dimensión de la habitación, y la limpieza.

Que no había mucha cosa alrededor. Y que faltaría una pequeña nevera en la habitación, sería fantástico!

The staff are very friendly and welcoming .

Although there are mild issues like. Sometimes there are water interruptions. the water flow is very weak and the shower area by the pool smells a little awful which is a bit off for us because we have kids .The aircon is fine but i thinked it needs to be cleaned because there are times the airflow becomes not so cold anymore.. It would also be nice if there was a fridge in the room. Overall it's okay, especially the staff are kind and accommodating.

We headed to Skytel via taxi from the airport late at night. They accommodated us nicely. Very spacious room.

Telephone not working.

Room

One time the aircon was not getting the room cool enough. We need to request for 2 fans

The location is close to the shopping center. Friendly and helpful staff.

The rooms are poorly maintained, hot water is sometimes available, sometimes not. The pool is not clean at all and poorly maintained. The rooms are not cleaned unless you ask, and the beds are uncomfortable.

False advertisement amd Expedia doesn’t go and confirm on the property.

False advertisement on Expedia. WiFi doesn’t work in other room without a router. Water pressure in shower is horrible and you get charged for toilet paper. Customer service here is not a thing, they just said oooh sorry and act like they don’t understand me.

Nothing this hotel states it offers on Expedia is true. Bar/restaurant, breakfast, lunch, dinner, room service, free water, daily house keeping, and airport shuttle. The day I reserved the hotel I messaged the hotel a week in advance of my stay stating I would be requesting airport shuttle. Finally called the hotel to which the woman stated she didn’t get the message then changed her tune when I was upset and said we don’t have a driver. Finally arriving to our room 204 and the WiFi DOENT WORK they kept saying just log into another rooms. Then the water pressure is sprinkles. Every time I would call I was getting more and more upset because everything they stated they offered was a lie. They finally moved us to room 103 which had great WiFi but again water was horrible and the room was smaller than what I reserved. The pool is green and dirty from what looks like the hotels family members always coming and swimming in it until 0200 partying loud. DONT EXPECT ANYTHING THIS HOTEL STATES IT OFFERS! If you’re looking for just a room with no cockroaches this is for you but again nothing extra and away from everything. A taxi to and from the airport is $490P.

False advertisement on Expedia. WiFi doesn’t work in other room without a router. Water pressure in shower is horrible and you get charged for toilet paper. Their family was always loud and in the pool until late.

Room was clean, spacious, and very affordable

No stable internet connection; there was no water (utility) available at a certain time but the accommodation was able to solve it; no proper drainage.

Just a place layover

Charging for amenities

False advertisement!!! I’ve been traveling for a several months now and EXPEDIA NEEDS TO DO BETTER ON MONITORING THEIR LISTINGS!!! The amount of hotel that state they offer something and don’t is so high! This hotel states it offers shuttle service from the hotel and no one was there to pick us up (called and they said oh sorry we don’t have a driver then switched it when I became upset and said sorry we didn’t get your message from Expedia) they offer breakfast, lunch, and dinner on Expedia and don’t have it! Stating they don’t have a cook! The water pressure is horrible even after “they fixed it” taking over 30 mins to shower. The Wi-Fi is laughable I called saying my room doesn’t have wifi was told to connect to another room and always get kicked out for too many being connected. The room itself is present, there are not roaches, the swing is cute but sounds unsafe, they give you toiletries, slippers, two tables to eat at amd only sheets to cover yourself with. No blankets. Must request to have room cleaned or it won’t happen. There is a menu in the room with a bunch of food ideas but again you can’t order any food. The pool doesn’t have towels: after calling was informed “I must use my shower towel” for the pool. Which the pool looks too dirty to swim in anyhow. If you're not going to be in the room much, but just need a safe place to sleep this is it.

Location & the staff

Only the shower that was not working well, not enough outlets in the room and back door was broken.

The amenities , the facility and the whole hotel is quite elegant

Some of the hotel staff are rude and I think they think all of their guests are just short timers.

STAFFS ARE VERY ACCOMMODATING TO YOUR CONCERNS IMMEDIATELY. THE PLACE IS VERY COMFORTABLE

Simple, original with comfort for a good price

A bit far from the center of Puerto Princesa

The place is nice

The only problem is Scarcity in water. They said the water tank is malfunctioning. They should fixed it

close to the bus terminal which is why we booked it, they had a pool that looked nice we didn’t use it though

the bed was uncomfortable it was basically one of those outdoor faux leather cushions with a sheet on it, the shower was cold and only a dribble came out

Close to the main highway which makes it easy access to public transportation such as multicab to get around town. It has two beds and comfy enough for a family of four. Also they provide inside sleepers which is really nice. The place offers breakfast and other Filipino dish makes it really convenient and it has a small pool. The staffs were nice and helpful.

The toilet keeps leaking.

Close proximity to the main road, accessible to many public transportation, close enough to Robinson mall and Adventist hospital. The place is comfortable for our short term home while in town visiting the family. The staffs are really nice and helpful.

Worst accommodations u get what u paid for! Madumi, hndi accommodating ang staff

Comfort room nag stocks ung tubig

It is located on the main road, the room met our expectations, and it is spotless. The pool area is very accessible and quite huge. The staff are very accommodating and polite. Overall, the value for money is superb.

The only thing I didn't like is that the air conditioner in our room is not powerful enough to cool the huge room, we had to re-arrange the bed to make it face the blower of the aircon unit. But that's subjective since I find myself as someone who gets hot too easily.

It was very clean and comfortable, with working aircon and wifi. It also have proper sheets on the bed and towels.

It is far from everything. They do not offer food and there are no grocery stores in the area. Only 1 restaurant service local food and they open at 10am. So if you arrive late and have to leave early, like we do, you go hungry

the room was spacious for us. the toilet was big, i liked it.

the toilet door in room 104 creeked loudly. it will wake the sleeping person in the room when someone enters the bathroom

The room was big and good value for money ! The staff was really helpful. Close to the bus station

The room was not very clean, the swimming pool either.

It's a highway motel type so the price is cheap.

The bed are not comfortable.

Own parking space

Mahina tubig sa shower

How can a hotel run without Eftpos is totally ridiculous and NOT having a landllinr phone in your front office is a total joke my flight time was change and the receptionist couldn't even call the airline for me and l wasn't happy at all!!

Was not impressed at all to be honest

Clean and large room.

Suitable only for transit, because it is very far from the city.

Accessible and it was a good place to rest, we had late flight and it was easy to get in-n-out of those location, didn't explore facilities bec arrived late & left early for El Nido.

Cant complain about anything, it was a place to rest & take shower, that was all we were needing and it suited us

Very affordable and great for the money. Staff were very friendly and helpful.

The property is clean. Provide slippers. Good hot showers and comfortable beds. The room is spacious and with balcony and parking which a plus for us.

The toilet doesn’t have exhaust fan although you may open the window with screen. Only one electrical socket available and no extension wires.

It's a nice and quiet place to stay for a night or two. The staff was very friendly.

We asked them in advance to organise a pick up from the airport, they agreed to do it but no one came for us.

Close to Lexus van hub stop if you're looking to go the other parts of Palawan.

Overpriced and very low water pressure

Friendly staff. The cats on the premises made our stay a bit enjoyable. Extended our stay by one night because I was a bit ill and wanted to rest up before heading south.

It was the chef's day off on our first full day. The next day, he came to work, but seemed eager to leave early. His last call for the kitchen seemed early and it felt like the restaurant was closing before the advertised time.

It was very close to Mang Garry's, which was a very nice restaurant. It made up for the hotel's location, which is in the town outskirts. (We originally booked this because we thought it was close to the bus station.)

The room was quite sterile and lacked character. The choices for lighting were either very bright lights or a half-working LED light in the recessed ceiling. There were no bedside lamps and we found only one outlet in the room.

Arrival from the airport we decide to booked here for an overnight stay, from the pictures of Booking.com is what you see is what you get. Spacious rooms, fast customer service. Breakfast is not included. But you can order it there. They have pool we also enjoyed. The place is like a Greece place so they have murals of Zues and Here greek gods. One thingnis the plugs might have more for customers to charges their gadgets.

The staff was very friendly and quickly helped us to solve the problems. The hotel has its own restaurant which is a plus. It is located close to the bus terminal which allows you to travel further into the island.

Both the tap and wc got stuck after only a few uses. The gap underneath the door could be better protected too (covered/sprayed?) - when we arrived, we had a quite large spider in the room.

Good value for money & nice hotel

-own parking -clean property -kind staff -good location

One of the best hotels that I've used for both leisure and business with my family. The staff were great, attentive, provides and excels with customer service. The property itself is well maintained and provides the "Mykanos" vibe. Would definitely use this property again once I visit Palawan.

Not that I didn't like but more on something to look into - a covered pathway from the main road going to the property. This would help the guests to walk in shade from the heat and rain.

Affordable, clean and new building.

There’s only one plug for a family room. We asked for a laundry service, early in the morning because we wanted to get our clothes washed by the evening. Then they suddenly said, we can only get it by next morning. We didn’t have a choice cause we didn’t have anything to wear so we waited and when it was morning, they said we could only get it by evening. I asked them where the clothes are and they were only at the front office the whole time!! I just took it back and use them again. The breakfast costs P220 for a set meal, it didn’t taste good. We ordered, and I got chicken sausage silog. The fried rice tasted like oil and they just put garlic stuffs on top. One piece chicken sausage and egg. The hot chocolate tasted like water. I don’t recommend eating there.

It's amazing experience for my kids who seek privacy and fun. Place is amazing.

With 🅿️arking space

My sunglasses 🕶️ was lost when I left it at the table and when I returned it's not there anymore 😭

Location price and pool

Our room got poor wifi.