De'Tonga Hotel vs Similar Hotels

Rooms were reported to be filthy with broken amenities and unpleasant odors.

Received a smoking room instead of the requested non-smoking room.

Room size was comfortably adequate with adequate amenities.

Spacious rooms, though some mentioned rooms being outdated.

The overall sentiment from multiple reviews indicates severe cleanliness issues, including dirty bathrooms and presence of cockroaches and bed bugs.

The room was a smoking room instead of a non-smoking room as requested.

Rooms were spotless and had everything we needed.

Reports of stinky pillows and itchy sheets.

The hotel location is a pro, being convenient despite other complaints.

Standard quality for this hotel tier.

Overall a better neighborhood, felt secure.

Good central location, appreciated by guests.

Standard quality for this hotel tier but mentioned poor service complaints.

They were not helpful when asked to change the room.

Staff were friendly, kind, and genuinely helpful.

Incredibly helpful and kind staff; warm welcome.

Breakfast served late and cleanliness concerns in dining areas.

Food was horrible; my partner experienced a dodgy stomach.

Food in restaurant is average but drinks were great.

Breakfast had limited options and some complaints about quality.

Lack of essential amenities was reported, with issues like non-functional TVs.

Standard quality for this hotel tier.

Excellent food and amazing choice of coffee.

Decent amenities with nice bathroom and complimentary drinks, though breakfast could improve.

Value is poor due to cleanliness and service issues, but location provides some compensation.

Standard quality for this hotel tier.

Reasonable price for local food options.

Great value for a clean and well-appointed place to stay.