HITrental Basel Apartments vs Similar Hotels

Rooms are described as spacious and comfortable but several guests complained about high indoor temperatures (no AC), very hot during heat waves, a too-firm mattress for some and minor bathroom drainage issues — room comfort is mixed.

Spacious rooms but mattress comfort varied.

Rooms were generally comfortable but had some complaints regarding minimalism and maintenance.

The apartment was spacious and well-equipped.

Multiple reviews explicitly praise cleanliness: 'super clean', 'erg schoon', 'clean', 'curato in ogni dettaglio' and 'new, clean, spacious'. Overall housekeeping consistently noted as excellent.

Generally clean but some Rooms had issues, like missing hairdryers.

Overall cleanliness is mentioned positively, though some reviews note minor issues.

The apartment was very clean.

Location repeatedly highlighted as convenient: near public transport, bus stops, station and a large Coop supermarket; some mentions that walking to the central area is less convenient but transport access is excellent.

Excellent location, accessible to public transport and attractions.

Very convenient locations highlighted across multiple reviews.

Very good location with easy access to public transport.

Service is generally strong: staff described as friendly, professional and responsive; self check-in and smart key valued. One report of waiting for staff to arrive for key is a minor negative but overall service is very good.

Efficient check-in process and helpful staff.

Guests appreciated the quick responses and availability of staff.

Quick and adequate responses from the staff appreciated.

Not mentioned in reviews; assigned target overall rating. No specific comments about food or beverage services.

No meals provided; however, kitchen facilities available.

Not explicitly mentioned in reviews, assumed standard quality for this hotel tier.

No specific food review, but coffee machine available.

Amenities include free Basel card, fans provided (usually two), smart key and elevator; major drawback repeatedly mentioned is absence of air conditioning and no on-site parking.

Good amenities but missing some basics like hairdryer.

Amenities were noted as useful, but some guests expected more in terms of kitchen supplies.

Had all necessary amenities, including coffee machine and washer.

Several guests note good value ('Values the money', 'new, clean, spacious'). Some caveats on paid parking costs in the area and mattress comfort, but overall perceived as good value.

Good value considering location and amenities.

Mixed reviews on value; some felt it was high due to location, while others had concerns about insufficient amenities.

Good value for the apartment offered and included public transport.