Hart's Hotel

Good location and excellent staff

My request for decaffeinated tea and coffee in the room was met (unlike many hotels we’ve stayed at). No caffeine is for health reasons. Many hotels seem to think it is a lifestyle choice!

It’s a very tranquil setting. Staff are lovely and everything is very clean and comfortable.

I think the continental breakfast could be a lot better ( happy to pay more). Not a great amount of choice.

We had a lovely leafy outlook from our upper level room, and the area is very quiet, day and night. It is a block away from the start of the city centre, and walkable to the Castle. The service from all staff was excellent. It is handy to have a good dine-in restaurant in case one does not want to go out every night. Breakfast options are broad, although we only needed a light breakfast, the usual cooked options were available.

The pillows were a bit squishy and low for side sleepers. We had trouble finding enough floor space for two open suitcases, and needed to move one out of the way. But the room size was adequate. For couples, we would prefer a small round table in place of the desk, but I can appreciate business guests might like the current desk for computing.

Charged for parking, but had to park offsite from 7pm to 8am as carpark full. Seemed a high charge for a couple of hours parking.

Comfortable bed and pillows

Very warm room Charged for parking & breakfast not included Room was small

Great location. Friendly staff. Clean and comfortable.

The bathroom was a bit small and the location of the loo was a bit of a squeeze.

Location

Hot room. No view. Furniture could do with upgrading.

Garden is really lovely in a city location and being able to sit out was great. Our dog came to visit too 😊

Room had an excellent view, especially considering it is a city. Staff were so good, happy to help at all times

Excellent location close to the city centre but quiet

No aircon would normally not have mattered but not on a record day in May

Great location for Nottingham centre,

Could do with air con

The opaque glass in the door of the bathroom let in the morning light and illuminated the bedroom which woke me up as it was so bright

Charming hotel with access to a beautiful private garden

Excellent central location but in a beautiful, peaceful setting.

Nothing

Location & views

Lack of parking

Great location and parking included

Really small bedroom for price paid. Breakfast was extra!

Great location and lovely breakfast

The room was quiet small and the lift was not working

This is a real gem right in the heart of Nottingham, I was surprised in a very positive way at how nice it was, it's a great location, walking distance to the castle and several pubs and eateries. We had a lovely garden room on the ground floor with views over the city and a table and chairs. Staff are lovely, professional and friendly, reception very well organised, honestly I've had worse service at some very high end much more expensive hotels. I didn't try the food but a colleague who lives locally said he'd been there for a number of meals and would recommend it.

Nothing it was honestly well above and beyond my expectations, super well organised/run, staff couldn't have been more helpful and felt very high end.

Location, gardens, rooms and breakfast

The full length mirror inside the wardrobe door not a good place to be as the wardrobe door doesn’t fully open due to the radiator so unable to use

Very nice rooms, nice amenities. Comfy bed, nice linen. Good location to town centre. Staff very accommodating and chilled out when it came to requests/questions. Key is that it is very quiet.

Garden room specific review: The garden room was the last on the left (room 7) so was a bit dark in the morning/shaded by trees. you could also occasionally hear water from a waste pipe(?) flow through, every now and then, bit weird to be honest and not something i expected to hear but i suspect it was due to the location of the garden room (room 7). Wasn't very clear what was "free" or not with the layout of drinks and nuts and sweets, there was a list but still not the clearest. I think the breakfast was rather mediocre for £17, was expecting more fruit e.g. cut fruit layed out as opposed to a massive bowl of fruit salad, bit lazy if you ask me. Hot water in the shower was sporadic i.e. as you raise the temperature, you get a few seconds of higher temperature and then the water drops back to its "baseline" warm water.

Location was great Parking available Down pillows and good linen

Evening menu

Locatie is perfect en de kamers zijn heel fijn

Alles oke

Great location for activities in the centre of Nottingham but at the same time in a relatively quiet part of the city. Lovely hotel, clean and nicely presented. With parking on site. Good breakfast.

Room where breakfast was served was a bit small and quite compact. Can’t think of anything else.

Everything

Everything

restaurantsl/ breakfast

Great hotel in a great location. Very friendly staff and room very clean and tidy. Very comfortable bed. Breakfast was excellent with good choice of full English or Continental.

Can't really complain about anything.

The location (once I found the hotel) was great, could have had better instructions to find the hotel but all in all it was perfect

The room was a little small. would have been okay for one guest. We are going again and I'be been assured that we will get a better size of room

Very comfortable, warm and cosy

Limited parking spaces, but central so expected.

Great location near to the area where we wanted to visit. Lovely hotel - very helpful staff in arranging a reserved disabled parking spot as limited 1st come 1st served parking generally. Great standard double bedroom with good quality teas/coffees. Room layout was perfect and bathroom lovely.

Nothing, other than it would have been great to offer a free continental breakfast. We ate elsewhere, which suited our plans anyway but it would have been nice to have that as an option. The full breakfast menu seemed rather expensive.

clean and nice

nothing

We love staying at the Harts Hotel, we always go for a Garden Room, which is so wonderful, the views over the garden balcony are super. The service is excellent, and always is, which I adore considering my whole world is about CX, EX & Technology. They keep it simple and precise, look after the Customer, which is perfect and makes your experience wonderful. We have already booked for Christmas, really looking forward. Great experience, thank you to all your people, they are wonderful, please thank them for us.

The location in the Park is very good A very good breakfast

Limited car parking. I came back after going out at 10pm to be told find an NCP car park as we are full. I had booked and registered the car with reception and was disappointed at 10pm in the evening being on my own to go. Also I stayed the 5 nights and have stayed many times over the last 10 years to have been treated in such a way Also the rooms are very small and basic.

Perfect hotel and a perfect location

Nothing

Excellent location, lovely surroundings and friendly staff

Lovely location away from the busy city centre.

Sound insulation could be improved.

Staff .Bed comfort. continental breakfast Fruit yogurt nuts coffee & fresh OJ suited us just fine.

Nothing

Breakfast was great, staff were top notch, the garden at the back was a lovely bonus.

Room was not clean found a large dog treat in corner of the room, drinks stains all over the carpet and dust and dirt on skirting boards

Nothing

Everything

Great location, great views.

The room felt a little tired, and not reflective of the price paid. There were some splatters on the lampshades, a ripped blind in the bathroom. An old TV. Thin pillows that kept waking me up. Small things, but I expected more for the price, and for the standard that I think the hotel was setting for itself.

Service was excellent

The clock radio alarm going off in our room at 6am Small but annoying

Lovely comfortable room. Bath was wide and spacious, water way hot, window opened easily, room was dark in the morning so you didn’t need an eye mask. The staff were excellent - friendly and hospitable. The room service dinner and breakfast were delicious. The only reason I knocked a point off is because the telephone in my room wasn’t working so I had to go downstairs to order dinner but it’s a minor thing. I would thoroughly recommend this hotel and would stay again (and I travel a lot for work so that’s a big statement)!

very easy check inn, location was perfect and on site car parking so much easier and cheap

Staff very helpful and friendly

Furniture quite dated and worn.

The location is brilliant as is the views and the garden for the dogs. Powerful hot shower

Didn’t feel 4 star boutique the room was so cramped and it was dated and without modern mod cons like charging points next to beds, really old tv. Could hear doors banging all the time but couldn’t work out from where because we were above reception and it sounded like underneath not same floor. You get more comfortable rooms at a premier inn. There was one small carpark and we managed to get a space the first 2 days but our 3rd day we were panicking we wouldn’t get in as they were fully booked that day. We couldn’t and took a chance parking across the road in another car park only to find out when we checked out that it was there overflow carpark. As my husband said to reception when we were checking out and told us it was their carpark someone could have told us when we checked in so we didn’t worry

Hotellet ligger 5 minutters gåtur fra slottet. Vi havde direkte udgang til have med havestole og udsigt over byen

Fantastic boutique hotel in quiet location v picturesque near Nottingham castle. Great spot near to city.

A smallish hotel with character, rather than an anonymous chain. Excellent location—near the city centre but at the top of a hill and quiet. Easy parking. Very helpful staff. Smallish but very comfortable rooms with really thoughtful features (proper coffee and fresh milk, quality radio and TV, lots of pillows and a soft duvet, controllable aircon and windows that open). Good bar and restaurant. Easy walk to the castle museum. Attractive garden with seating would be pleasant in warmer weather.

No exercise facilities, but walking up and down the hill was moderately strenuous. Shower temperature kept changing.

Lovely comfortable hotel & delicious meal in restaurant. Friendly efficient staff from reception to bar/restaurant

The only thing that could have been improved was the outside heater that was broken. Would have been nice to have a little heat while we sat outside with our drinks