Plaza 1° de Mayo
Plaza 1° de Mayo, Puerto Natales, Provincia de Última Esperanza, Chile- Park
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About this hotel
Modern Accommodation in Puerto Natales
Convenient Location: Etnias Apartments is conveniently located near Puerto Natales Bus Station and Municipal Museum of History, making it an ideal choice for travelers wanting to explore the area.
Comfort and Convenience: With 2 bedrooms, 2 bathrooms, a fully equipped kitchen, and city views from the patio, guests can enjoy a comfortable stay with all the necessary amenities provided.
Privacy and Connectivity: Enjoy the privacy of a private entrance and stay connected with free WiFi and a flat-screen TV with streaming services.
Experience the best of Puerto Natales at Etnias Apartments. Book now for a memorable stay!
Nearby Attractions
Bernardo O'Higgins
Bernardo O'Higgins, Eleuterio Ramírez, 616 0000 Puerto Natales, Chile- Memorial
Iglesia movimiento
Iglesia movimiento, Blanco Encalada, 616 0000 Puerto Natales, Chile- Public Art
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Cristo
Cristo, Avenida Santiago Bueras, 616 0534 Puerto Natales, Chile- Memorial
María Auxiliadora
María Auxiliadora, Herman Eberhard, 616 0940 Puerto Natales, Chile- Statue
Arturo Prat
Arturo Prat, Herman Eberhard, 616 0940 Puerto Natales, Chile- Public Art
Coronel Santiago Bueras
Coronel Santiago Bueras, Piloto Pardo, 616 0000 Puerto Natales, Chile- Memorial
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Plaza de Armas Arturo Prat
Plaza de Armas Arturo Prat, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Monumento al Minero
Monumento al Minero, Avenida Santiago Bueras, 616 0534 Puerto Natales, Chile- Memorial
Mirador Kosten
Kosten lookout, Alberto De Agostini, 616 0534 Puerto Natales, Chile- Viewpoint
Parque Avenida Santiago Bueras
Parque Avenida Santiago Bueras, Puerto Natales, Provincia de Última Esperanza, Chile- Park
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private parking
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Room Types
Business Apartment
Up to 6 guestsKing bed (151-180 cm wide), 2 Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Kitchen with refrigerator and cookware/dishware
Bathroom - 2 bathrooms, towels, and a shower
Practical - Wardrobe or closet
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
King bed (151-180 cm wide), 2 Twin bed (90-99 cm wide), Sofa bed (131-150 cm wide)
In-room amenities
ShowerRefrigeratorKitchenWardrobe or closetFree WiFiPrivate bathroom (not in room)Bed sheets not available
Two-Bedroom Apartment
Up to 6 guests65 sqmSofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, an oven and a microwave. The apartment provides a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as city views. The unit offers 4 beds.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
65 sqm
City View
In-room amenities
ShowerTVHair dryerRefrigeratorSeating AreaMicrowavePrivate bathroomHeatingKitchenPrivate entranceSofaDining areaElectric kettleWardrobe or closetOvenLinen
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(230 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 19, 2026El alojamiemto es muy cómodo y la ubicación perfecta, solo por las vistas merece la pena. Repetiria sin dudarlo
10/10
Reviewed Sep 9, 2026Bien ubicado, limpio, acogedor, calentito. Forma cómoda y segura para ingresar sin tener que depender de horarios con anfitrión. Estacionamiento amplió y seguro.
10/10
Reviewed Sep 5, 2026Muy buena ubicación, todo cerca para recorrer, las instalaciones muy cómodas
10/10
Reviewed Jun 25, 2026la ubicación, la limpieza,su amplitud , tuvimos que cambiar la fecha de check in y la administradora realizó todo, además mi hijo se enfermo y ensució cama y ellos realizaron limpieza sin costo adicional ordenaron sobre su cama su pijamita que había quedado sucio, full agradecida como padres
8/10
Reviewed Jun 18, 2026Comodo
Me pareció bien
10/10
Reviewed Jun 5, 2026es un departamento muy espacioso, donde todos disfrutamos del espacio y comodidades.
6/10
Reviewed May 27, 2026Buena ubicación Limpio y ordenado
Instalaciones de baños en mal estado
4/10
Reviewed May 21, 2026Su Emplazamiento central
1. El estacionamiento es muy estrecho y su entrada complicada. Quedé bloqueado por una camioneta grande por mucho rato antes de recibir ayuda. 2. El servicio al cliente inexistente y poco cortés. 3. Camas en uno de los dormitorios muy angosta y blandas
10/10
Reviewed May 17, 2026La calidad de las instalaciones
Estacionamiento un poco chico
10/10
Reviewed May 9, 2026Las camas y el parking
9/10
Reviewed May 3, 2026Todo excelente, el ambiente y comodidad
10/10
Reviewed Apr 30, 2026Ótima localização, próxima ao comércio, podendo-se abastecer a casa à pé. Garagem fechada, na porta da unidade. Perfeito isolamento térmico e acústico, com excelente espaço interno. Nada a reclamar e tudo a elogiar. Check-in feito remotamente, sem nenhuma dificuldade e para o checkout, bastou deixar as chaves sobre a mesa.
10/10
Reviewed Apr 29, 2026Ubicación muy tranquila y central, departamento moderno con todos los confort!!! Excelente relación calidad y precio!!!
Nada, estaba todo impecable
10/10
Reviewed Apr 17, 2026Excelente localização. Tamanho confortável com 2 quartos de tamanhos bons. Camas confortáveis. Chuveiro bom. Bem quentinho o apartamento.
Seria bom ter algum equipamento para fazer cafe!
10/10
Reviewed Apr 9, 2026乾淨
10/10
Reviewed Apr 2, 2026Spaciousness, location, security, facilities
Nil
7/10
Reviewed Apr 2, 2026Good size appartement, good and comfortable beds (except the couch in the living room). Comes with private parking, kitchen, close to shops and about a 15 min walk to the waterfront
Relatively few items in the kitchen if you want to cook for yourself and only one towel per person. Not dramatic but good to know.
9/10
Reviewed Apr 1, 2026房间上下两层，有两个卫生间，满足入住需求。院子可以停车，方便自驾游客。有厨房，设备齐全，好用。有暖气，尽管是夏天，暖气还是需要的。
入住时间房东不在，路人热心帮忙才联系到房东。建议提早告知入住密码，免得客人在路边傻等。WhatsApp沟通很高效，但是我们没有WhatsApp账户，很不方便，特别是在没有wifi的情况下。
8/10
Reviewed Mar 29, 2026It was an apartment with plenty or room
6/10
Reviewed Mar 22, 2026l'appartement est confortable
les draps blancs etaient aureoles car qui est redibitoire j'ai ecrit a mon contact qui dit connaitre le probleme et que c'etait normal je ne suis absolument pas d'accord des taches dans les draps meme lavex ce n'est pas acceptables pqssez votre chemin il y a mieux aiulleurs pour le meme prix allez ailleurs
8/10
Reviewed Mar 20, 2026Location is good and owner is very responsive.
9/10
Reviewed Mar 16, 2026La literie était très bien, propreté de l’appartement, sa position par rapport au Terminal de bus et à la ville
Peu de vaisselle, pas de cafetière Problème d’humidité de fuite dans la salle de bain du bas, et du haut aussi L’accès au parking n’est vraiment pas facile depuis la rue
9/10
Reviewed Mar 14, 2026Ottimo soggiorno, struttura accogliente, letti comodissimi,camere e bagni spaziosi, host preciso e attento. Comodo parcheggio interno
8/10
Reviewed Mar 1, 2026Apartment is just like the photos. Nice to have 2 bedrooms and 2 bathrooms with secure parking.
The only bad thing was no mirrors in bedrooms. You had to use the mirror in the bathroom which was inconvenient.
7/10
Reviewed Feb 24, 2026Location was great, staff were very friendly and helpful.
10/10
Reviewed Feb 24, 2026Easy check in and clean apartment. You have everything you need to cook your meals and communication with the owner was easy.
10/10
Reviewed Feb 23, 2026Appartement confortable et bien équipé. Très bien situé au calme avec parking sécurisé.
Rien
10/10
Reviewed Feb 13, 2026Alojamiento muy bien ubicado, cerca del terminal de buses y también del centro de Puerto Natales. Tenía todas las comodidades (camas muy cómodas, 1 baño completo arriba y otro abajo, tv en living y en cada dormitorio, secadores de pelo, etc.). Escalera amplia. Alojamiento espectacular, recomendable totalmente.
Las sábanas estaban un poco manchadas.
9/10
Reviewed Feb 12, 2026As described, clean, comfortable and functional. Excellent location.
7/10
Reviewed Jan 27, 2026las camas comodas, el alojamiento es adecuado, calefaccion buena, guardaron nuestro equipaje mientras estabamos en torres del paine por un monto extra.
la comunicacion con el alojamiento, me costó contactarlos, resolver dudas, el telefono q sale en booking no lo contestan, informacion entregada muy a ultima hora, no habia nadie para recibir nuestro equipaje cuando llegamos antes de la hora de check in
9/10
Reviewed Jan 25, 2026Homely self-catering apartment at a convenient location for shops, restaurants etc and good for tour-pickups. Helpful proprietor who liaised with our airport pickup on our behalf. All rooms spacious, clean and up to date.
Nothing much. Would have been really handy to have a laundry area. However, there was a laundry just around the corner that we used.
9/10
Reviewed Jan 24, 2026Tranquilidad
Algún inconveniente con el agua caliente
5/10
Reviewed Jan 23, 2026Era económico .-
No tenía agua caliente en la ducha
6/10
Reviewed Jan 20, 2026Das Bett
Der Gastgeber sollte nicht mitten in der Nacht kontaktieren. Das ist schlechter Stil und geht garnicht. Er sollte mit den Gästen früher in Kontakt treten und nicht kurz vor Mitternacht bzgl. der Zahlung. Das ist respektlos gegenüber dem Gast. Eine Entschuldigung - Fehlanzeige
9/10
Reviewed Jan 19, 2026Excelente el departamento. Cómodo, buenas instalaciones y muy limpio. Muy buena ubicación. Cuenta con estacionamiento interior. 100% recomendable.
Nada.
10/10
Reviewed Jan 19, 2026Un departamento muy bonito y cerca del centro de la ciudad, muy bien equipado y cerca de todas las atracciones principales. Tranquilo, cómodo y muy limpio.
10/10
Reviewed Jan 19, 2026Gostamos de tudo. Superou nossa expectativa. Apartamento confortável. Limpeza impecável. Cozinha completa.
Não houve ponto negativo.
10/10
Reviewed Jan 19, 2026Gostamos de tudo. Apartamento confortável. Camas excelentes. Chuveiro muito bom.
Tudo foi perfeito!
10/10
Reviewed Jan 15, 2026Apartamento moderno, muy calentito, cómodo, bien equipado y seguro para los 6, baños amplios
10/10
Reviewed Jan 12, 2026Apartamento muito funcional, bom espaço, bons utensílios, boa localização. Chuveiro e cama excelentes.
Não tenho do que reclamar.
7/10
Reviewed Jan 12, 2026Buena distribución Limpio, cómodo Calefacción funcionando
Fue lenta la comunicación con el hospedaje. El teléfono de booking no responde. Solo logré respuesta cuando intenté hacer una nueva reserva. Ahí me dieron un wapp de alguien qu si dan información correcta, pero no con el anticipo Qi uno espera para saber cómo funciona el sistema. Llegamos el 7 antes del check in, pensamos dejar nuestro equipaje y no había nadie. En la segunda noche de alojamiento, no enviaron los datos de entrada hasta las 19 horas del día de check in. Había cocina pero nada para prenderla: fósforos o chispero. No pudimos hacer sopa para la enferma de la guata. Una de las habitaciones no tiene black out en una zona donde hay luz de 4:30-22:30 hrs
8/10
Reviewed Jan 6, 2026Easy access and great communication from host.
Maybe more bathroom amenities.
8/10
Reviewed Dec 30, 2025Great location and big enough for four adults to unpack and repack after a 5 day backpack.
It was too warm and even after turning down the heat and opening the windows it remained so. But comfortable.
9/10
Reviewed Dec 30, 2025El espacio acogedor, bien equipado.
10/10
Reviewed Dec 29, 2025It was a nice place and Cecilia was excellent help
10/10
Reviewed Dec 22, 2025Locatie uitstekend, middenin Puerto Natales. Nieuw,modern appartement. 2 badkamers.. overal tv's. Fijne bedden, van alle gemakken voorzien.
Niets, was echt top.
10/10
Reviewed Dec 18, 2025Modern and feels like newly remodeled, comfortable, well equipped, central location, very clean. Communication with the host was via WhatsApp and was professional and easy.
Nothing
10/10
Reviewed Dec 18, 2025Todo bien.
9/10
Reviewed Dec 10, 2025Lugar muy cómodo para 6 personas , espacios adecuados y 2 baños. Muy bien equipado.
En general todo muy bien
9/10
Reviewed Dec 8, 2025L'apartament és bonic i pràctic. Molt nou. Bastant cèntric. Tot ha estat molt bé
Faltava alguna tovallola petita més, i algun coixí al llit. Els que hi havia eren petits. També algun estri de cuina.
9/10
Reviewed Dec 7, 2025Está nuevo, es cómodo, buena calefacción, bien ubicado
Había una sábana que estaba con una mancha y a veces había mal olor en el baño superior
9/10
Reviewed Dec 6, 2025Very good condition and secure.
Check in instructions were sent too late we didn’t get them as had no reception and had to get Wi-Fi. We were booked, in non-refundable period and had informed of arrival time, why not advise check in process then?
9/10
Reviewed Dec 5, 2025It was a great apartment with 2 bedrooms and bathrooms. A great safe location with lots of restaurants and bars. When our luggage didn’t arrive, Cecilia was great with recommending a place where we could hire walking gear. She also offered to get our cases delivered to their office so we could still do our trip. So helpful and kind ❤️
The only thing would be some blinds in the twin room as it was very bright as it didn’t get dark too early and early in the morning. So access to the dorma windows would have been great to open them and pull a blind down. But I was So tired it wasn’t the end of the world !
9/10
Reviewed Dec 2, 2025דירה מרווחת ונקיה במיקום מרכזי
9/10
Reviewed Dec 2, 2025דירה מרווחת ונקיה מאד במיקום מרכזי.
10/10
Reviewed Nov 30, 2025Todo
10/10
Reviewed Nov 27, 2025Spacious, quiet, clean and well located. Beds were comfortable and the bathrooms had excellent showers.
10/10
Reviewed Nov 21, 2025Es bastante cómodo grande y limpio
La verdad es que no le encuentro ningún defecto
10/10
Reviewed Nov 21, 2025Cosy, warm, excellent value.
10/10
Reviewed Nov 16, 2025La tranquilidad muy comodo
10/10
Reviewed Nov 10, 2025Limpieza
El estacionamiento es pequeño, pero sirve igual.
8/10
Reviewed Nov 9, 2025Location is good, you can park the car over ther
隔音不是太好
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Great location
- •Helpful staff
Areas to consider
- •Issues with check-in
- •Missing amenities
Cleanliness
8.91/10Many reviews indicate the space is clean and well-maintained.
Service
9.38/10Cecilia and other hosts received praise for being helpful and kind.
Location
9.92/10Consistently noted as excellent and very central, ideal for exploring Puerto Natales.
Room Quality
8.87/10Rooms were generally described as comfortable, with some issues regarding brightness and bedding.
Amenities
8.4/10Well-equipped with modern features, though some guests noted missing items like coffee makers.
Value for Money
9.86/10Guests feel the accommodations offer great value relative to the price.
Food and Beverage
8.91/10No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
9.38/10Overall very positive experiences reported, with some minor issues.