Canad Inns Destination Centre Portage la Prairie

Room is smelly when we first come in. Had to spray it with disinfectant to get rid of it. Customer service was good. Wish we had a better experience in the room.

Facilities were fantastic. Bed too soft, needs more coffee etc in the room.

It was ok

The only down part was both the sink and the tub was clogged the dirty water drained poorly and very slowly. Staff at checked out was advise of the situation.

Beds are in need of replacing. . Uncomfortable. Had to sleep on the sofa bed. Better, but not by much

The food from the rrstaurant in the evening was absolutely disgusting. The mozza sticks appeared ti have been deepfried numerous times and left to go cold. The riom we had however, was absolutely amazing, very large and clean.

Good location and staff helpful

Was not pleased with the check in, would not retry to enter my visa info just keep telling me my card was no good.

The room was dingy, two of the ice machines were broken. There were fruit flies in our room and the security guard in the kevlar vest was sleeping on a couch snoring … just craziness

Time to clean up

Super friendly staff, nice clean areas restaurant on site and close to big box shopping

Clean room Staff were obliging Quiet location Restraunt staff were excellent

Lots of evacuees with loud kids that left a mess

Great!

Handy place to stay when on a work trip

I liked everything about our stay

Friendly staff and very good restaurant

It was affordable

Floor dirty beside night stand , room was not updated old and uncomfortable to stay in. Toilet didn’t flush properly either

Bar and restaurant on site.

Windows looked into the lobby

Very good Canadian spot. I bit dated but very well maintained. The staff is great and accommodating! Great value for the money! The in-house restaurant is very good, staff is amazing, and well priced!

Clean and quiet

After a long day of travelling with 2 little kids, the hotel was very kid friendly and they burnedboff energy playing and swimming

Clean rooms with comfortable beds! Very convenient with sports bar/restaurant!

⭐️⭐️⭐️⭐️⭐️

Parking excellent Staff friendly

- toilet not working, had to fix it ourselves - shower temperature varies roughly 20 degrees, shower panels loose, tub spout vent falling off the wall - carpets stained throughout hallways and room - chlorine overuse in the pool to the point where it hurts your eyes and lungs - lack of lighting in room and setup made no sense, example: TV was perpendicular to the bed - A/C was set to 21 degrees and when we returned to the room the temperature was about 15 degrees - didn't get much sleep, due to fights in the hallway and constant slamming doors and partying that was not monitored by hotel staff - elevator was out of service

Very large, inviting foyer. Love the vibe.

It is adequate. Requires some upgrades.

Clean rooms, pleasant and friendly staff.. Slightly dated Clean property

Yes the location was good, with access to lots of conveniences around. The hotel has a large open lobby, with a unique appearance, but is incredibly dated. Definitely takes you back in time to an early 90s era. Lorraine was working the front desk, and she was very welcoming. We noticed a person with a dog exiting the hotel when we arrived. We were unaware it was a pet friendly hotel. Our daughter is deathly allergic to dogs, and so we now had to tread cautiously. When i explained this to the front desk, she was honest and disclosed that even though we will be put in a non pet friendly room, there was no guarantee that an animal had not been in there. When pet rooms are full, they do not turn away more people with pets, they simply offer them non pet friendly rooms. This is truly a huge inconvenience, because there is no guarantee housekeeping does a thorough clean. Walking down the hallway to our room, you can't help notice the incredibly stained carpets. Probably haven't been changed in 30+ years. It will make you think twice about walking around your personal room barefoot. Our room was a basic hotel room and dated. It didn't smell bad, it just had that dated smell. Like it had lived through a lot. Our beds were surprisingly comfortable. We all had a great sleep, so that was a huge perk. The swimming pool area, was truly one of a kind. I wasnt convinced it was cleaned regularly, but it has a pool/waterslide/splash pool/hottub. Good Breakfast at the restaurant

Great on all accounts

I really liked the friendly lady who checked us in. And then she called into the room to ask if everything was OK.

The pool was unsafe in its levels of chlorine. The air next to the water is extremely difficult to breathe. All of our children were coughing the first night and saying it was difficult to breathe. We weren’t sure if it was just having been to another pool earlier in the day so we swam again the next morning and experienced the same thing. As soon as we entered the water we were coughing and our lungs were hurting. I mentioned it to the desk and was brushed off with “it’s controlled by computer” but I don’t think the levels in the water are causing the issue. It’s the amount of chlorine sitting in the air, so they likely have an issue with their ventilation system. I tried to contact the manager to give them a polite heads up, but the email the front desk gave me bounced back.

Loved our stay

Nice facility.

Hallways were strewn with garbage and parts of the hallway floors were wet. Actual room was ok enough but the first impression was not the best. I think the have a lot of wildfire evacuation people staying there bored and anxious.

Comfortable large lobby, clean, quiet room. Friendly helpful staff

very nice place

The property has a very nice lobby. Clean and appealing but once through the doors to the hallway going to our room, it was filthy to the point of disgusting. Carpet was filthy with stains that could be blood.

The lobby is so cozy and welcoming — it made a great first impression. The pool was absolutely wonderful, clean, and perfect for relaxing. The kids had an amazing time and didn’t want to leave!

The hotel is rather well worn in the public area. Grim in the corners of the elevator and just not shiny anymore.

Was a very good stay Thanks

Overall the stay was good. The kids really enjoyed the pool area. The building itself is very unique and fun to explore. The room was a bit dated and carpet in our room was dirty and aged and felt kinda icky to walk on. The office chair in the room also felt kinda dirty. The room had a musty smell. The beds, sheets and towels were all clean though and that's really what counts. The housekeeping staff was very friendly. Overall I'd say it wasn't bad. The ammenities outweighed the poor aspects of the stay.

It feels strange to have lots of security workers in a hotel. Makes it seem like it is a bit of an unsafe place as I’m not used of seeing a hotel have security. We never saw anything that made us feel unsafe though

Mini adventure! Our family booked two rooms and only stayed one night at this hotel. Overall, things were great. Hotel was clean and staff were friendly. The pool was a highlight! The only issue we had was with staff not honouring our request for adjoining rooms. I called the hotel directly 8 days before our arrival and requested adjoining rooms. I understand that this is dependent on availability. I was informed that the adjoining rooms were available and they would booked them for our family. We were very disappointed upon arrival when we were told that they had booked out one half of the two adjoining rooms so we could not have them. (Yes, this large hotel only has one pair or adjoining rooms!) Very frustrating. All the apologies from the hotel do not solve this issue. Please improve your system for honouring guest requests. The other issue we experienced was that due to staffing issues, neither of the hotel’s two restaurants were open on the day we arrived. We had counted on having supper in the hotel. Another disappointment. Would we stay again? For sure! Would we trust them, likely not.

All good except noisy air conditioning and pull out bed was down although only myself in the room

While the hotel is a bit dated, it’s very clean and staff is friendly and efficient. A continental breakfast would make it a 5/5.

Interesting open concept where the rooms open to an inner lobby. We thought it might be noisy but it was very quiet. Comfortable bed and very clean.

The hotel was good for what we needed. Reasonable price for somewhere to sleep before surgery early the next morning. Our room had a “smell” to it that wasn’t terrible, just was noticeable when you opened the door.

I didn’t like being near the ice despencer as people we’re getting ice at 3 in the morning.

The room smelled like smoke

Booked a double queen bed since it was me, my husband and our two kids. When we got there we were told there was a booking error so we were “upgraded” to a queen suite… which meant one queen bed and a pull out couch. Didn’t think much of it. The room was filthy. The bed had clearly not been washed in some time. Stains all over and an empty bottle of Crown fell out of the

Not even worth the money No complementary water Smelly rooms Lounge closes so early So your stuck in the room

front desk guy was good

There electrical was dangerous. Having extension cords plugged into other extension cords. We told them the toilet was not working so they brought us a plunger to figure it out ourselves. We told them the tv remote didn’t work so they told us to set it up ourselves. We asked for a cot and they said we couldn’t have one because our room had two bed already (which had to be for five people). The microwave didn’t work, and the air conditioner didn’t work. Probably the worst experience we have ever had in a hotel/motel.

Stay was fine…no issues

Everything was amazing at the Canad Inns Hotel!! Checking in was a breeze and my room couldn't have been nicer. It was clean and had everything necessary. Even though I had a room next to the pool, it was so quiet! My granddaughters had a blast in the pool! The staff were wonderful! Right from the front desk person to the cleaning staff (always smiling and saying hello) to the personnel at Aalto's! And parking was a breeze. It was so wonderful that we're planning on going back...and soon!

The staff are friendly and responsive. The hotel is clean. The wait staff and bartender at the pub were great as well.

Avoid this hotel if possible. Tons of security around for a reason, did not feel safe at the hotel at all. Plus the air conditioner was as loud as an air compressor all night. Terrible experience all around.

It was nice and quiet.

Our room was not ready at check in. The floors were soaked from being cleaned. It was obvious that someone overflowed the tub. The carpets were dirty despite being told they were just cleaned. There was food on the chairs, walls and floor. Freshly and poorly repaired drywall in the bathroom area, drug spoon behind the TV. It was bent and burned. We were supplied with multiple fans to help dry the floor, but since you can't open windows, all they did was make noise. The staff was stressed, and was trying to help, but there was little they could do as the rest of the hotel was filled with evacuees of the the wild fires. The hallways and pool area were overloaded with garbage. The staff were trying to keep up but they could not. I would have much preffered a phone call stating that they were housing the evacuees, and they needed the room to accommodate them. We were just travelling in province for a weekend trip.

Quiet and comfortable

Had a pool was clean.

Beds/pillows were comfortable. We had a problem with pur toilet, house keeping took care of it swiftly. Lots or amenities nearby.

Was amazing will stay again ! Had many options for food

Very friendly staff. Good dining room. Very clean and comfortable. Super a++!

Excellent service and great food and drink at rhe Tavern

I booked a deluxe queen room. The room we got had the curtains falling off the rod. The room smelled horrible. They moved us to an upgrade and it was exactly the same room although it didn't smell as bad. The windows in both rooms were so dirty and the rooms were run down...not deluxe rooms.The experience was not good. The desk clerk mentioned Expedia when I asked for an upgrade that I was willing to pay for. I felt we were disadvantaged because we booked through Expedia as to the room type we received. Will never ever book there again. Very disappointing.

Our room was down a hall, then down stairs and down a long hall. We had to carry luggage with no elevator or cart.

Overall a good stay but all ice was out of service. Which didn’t get much help for

Beautiful but rooms are ancient and need updating

The check in clerk was very abrupt. She was not at all pleasent or friendly and actually almost rude. Not someone who should be the 1st person to greet and welcome your guests.

beds need new matress, worn out need replaceing.

Ease of access.

The only complaint was the carpet was old and smelled , the bed are perfect had a great sleep !!!

The room was totally underwhelming! The guests in other rooms, not the hotel’s fault, were up and running around the halls until 3:00 am.

Its a nice hotel, it was clean and quiet.

Lots of amenities, pool, gym and bar

I just looked at my Visa and see that i was charge 100$ more for my stay and it was already double the price i had expected....my room had hair in the bathroom. The pool had so much chlorine that my daughter cpuldnt enjoy it because it made her cough non stop and eyes burn.

The rooms are extremely dated. The area around the hotel is filthy. Bring your own pillow - the ones here are obnoxiously thick and unforgiving. I had to fashion my own out of towels and a hoodie.

I didn’t like that our sheets had blood on them, the pool was a nightmare, kids getting hurt. And outside the property was so first with garbage

Nice place but Very dated definitely needs some renovations

Front desk staff were not very friendly.

The property is very dated.

Quiet area

Horrible bathroom set up. Poor lighting. Tv doesn’t face the bed or tv properly (poor room set up). Shower temperature continuously goes from HOT to COLD on its own. Main light switch was hidden behind the shelving unit. People sleeping in the lobby the next morning.

Bathroom was very dirty

This property is quite dated. There was a stain on the carpet in our room. Dim lighting in the rooms as well. The service at the tavern was poor. Overpaid for our room (not worth it unless you can get it for cheap)...

Overall experience is good.

It was a great stay staff was super friendly

Very enjoyable stay

Very quiet, clean place. Friendly people.

For being a Canad Inns this place was awful. Our hide a bed couldn’t be used because the sheets were dirty , there was blood stains on our top sheet on the queen bed. Went to shower and no hot water at all. The choline from the pool could choke a horse

The hotel itself could use some updating/renovation, but overall it was a clean stay with a comfy bed. Unfortunately for us, a large group of people staying at the hotel decided to camp out in the lobby, making it very loud for guest rooms, but thats not the hotel's fault.

When I arrived it was very nice on the inside. The hotel room was mostly clean besides a few small things on the floor (popcorn kernels). It was very quiet at night (might not always be the case as I was there on a weekday). I asked the front desk if I could extend my stay for an extra night, they agreed and they made it super easy. The bathroom was very clean and the staff were all very nice. The room I was in specifically I could see the pool and it was pretty humid in there. Other than that pretty nice place, pretty well kept and I will be going back there again. The only other thing is that Aaltos is only open 07:00-14:00 but i’m sure they can’t help that. Otherwise I think this would be a good place to stay if you’re on your way through or even just looking for a small staycation with your family or for yourself.

Staff were amazing. We got to our room to find it freezing. We cranked the heat (or so we thought) and went to the pool for a while. When we got back to the room we realized the heat was blowing cold air. Maintenance came within minutes to look and replaced this and that on the heater. The heat worked for a while and then kicked off. He had requested we not go further than the notch he put on the heater, which didn't allow the room to get quite to our liking but still decent enough. We were told we couldn't switch rooms because the hotel was completely booked, so we just dealt with it. Although it was less than ideal. We did appreciate the effort and the service from the staff. Next time we stay there, we will be sure to check heater before getting all comfy ;)

Fun staycation destination!