Best Western Premier Executive Residency Medicine Hat

Clean wonderful staff

None

Cleanliness and friendly staff, great breakfast!

A bit pricey.

The rooms was modern, clean and comfortable.

long walk to my room.

Very clean and new

Friendly staff.

Nothing to report.

Pretty clean

Nothing

Location,accessibility and comfort.

Not applicable

It is absolutely beautiful modern and clean. The breakfast was awesome. Because it is also pet friendly we will always stay here.

The property was perfect

Clean, clean, clean!!!

Great place to stay in Med Hat despite location on the edge of the city. Great staff. Excellent breakfast choices, even crisp Canadian bacon. Toaster was a bit slow, especially if you like brown toast which required 2 passes. .... but c'est la vie.

This hotel was one of the best hotels I've stayed. The attention to detail was beyond impressive! Whoever manages this property needs a raise! Wow snack bags at reception for kids and adults, fresh apples, a free coffee/tea/water.. The extra wow factor was they had gluten free and dairy free options in the breakfast buffet. I've never seen that before!!! They even had mini hot sauce packages too... And the breakfast buffet.... Phenomenal! Sooooo many choices!!

I can't think of one thing I didn't like.. This place was amazing..

It’s clean, well presented. Gluten free breakfast options, separate toaster. Means a lot to a coeliac. And the breakfast is included 💪

N/A

Size of the room, condition of the facilities, breakfast!!!

Walk-thru from the bar to the hotel lobby has a slight step up which is a tripping hazard

Clean efficient great breakfast wonderful staff

Clean and quiet, spacious Nice staff

Under staffing at the front desk

Medicine Hat, breakfast was amazing, like the omelette station. Best hotel breakfast we’ve ever had. Keep up the great service!

Tip jar needs to be more prominent, everyone should be tipping the breakfast staff, they do an awesyjob!

Breakfast was good for me as I was "on the run". I liked the location as we were close to shops and road access.

I had no complaints with the property or staff. We were able to relax and enjoy the evening after a day of driving.

Exceptional service, fantastic breakfast service, super clean comfy room and great location

No complaints Everything was fantastic

Our first time staying in this hotel and it won’t be our last! This hotel was so much better than we expected. The lobby entrance area was spacious and elegant. The breakfast area was amazing……as was the breakfast offered. A chef was making personal French toast or omelet. The array of choices was incredible. Best complimentary breakfast I have seen in any hotel. Our room was spacious and well appointed. King bed, sofa, desk, counter with coffee maker. The room was quiet and very comfortable. We even ordered room service for dinner from Bar One. We have a dog so it was great to have the hotel pet friendly, even though there was an additional fee. Very impressed with everything about this hotel.

Tout

Great location and beautiful and clean hotel

Friendly atmospheric and rooms were nice

Beautiful and comfortable

Great appearance, and great staff

My wife and I had the pleasure to stay here for four days in october and another nine days in early January. The quality of our stay was outstanding in every way. A special thankyou to Rebecca and her staff for arranging a superb meeting room setting for a family celebration of life for my mom. The friendliness of the entire staff was extraordinary and greatly appreciated. Thank you all for your wonderful hospitality and caring.

The facility was wonderful! Rooms were spacious and clean, pool area was clean and great. We checked in and the hotel was putting on a complimentary supper for all the guests! Pulled pork on a bun, coleslaw, different salads, chili, a few types of desserts, and drinks! It was an awesome surprise and much appreciated! Complimentary water bottles were given throughout our stay as well.

Very comfortable. Staff was accommodating and lovely.

Difficulty in paying bill with debit card.

The hotel and room were both beautiful and clean! The complimentary breakfast was delicious - definitely the best hotel breakfast I’ve had/seen.

N/A

Clean and welcoming environment. Beds were great, room was updated and nice. Breakfast could have offered more fresh fruit but was really great overall with custom omelets with lots of other choices. Coffee was surprisingly good.

Second day wi fi was a problem. Could not connect. Requested another bath towel. 2 bath towels per guest is better than 3 bath towels for 2 people. We never received the extra towel.

Loved the pool, loved that Denny’s was attached

Well located, lots of shopping options nearby. The front staff is very friendly and helpful, they gave welcome water and cookies on arrival, coloring sheets to our kids and there was a little package for us prepared when we were leaving with goodies. Free complementary continental breakfast had lots of options. Slide at the pool is great to have with kids. Room was spacious and clean, the hotel was well kept and modern.

There was a carbon monoxide detector plugged in in the living room which started to beep lodly every 2 min at 1 am waking up all of us making our kids cry. The front desk stuff was very helpful to solve it it took and hour for them to figure it out but it was very unpleasent situation. The hot tub was broken during out stay and couldn’t use it unfortunatley and no robes provided.

Jacuzzi suite booked weeks in advance. Old shooting out of the jets. No hot water to rinse off. Had to ask house keeping multiple times just to come in the room. When they did they didn't vacuum or resupply. I had to keep asking front desk to send them back. My check out date is tomorrow as well not today. Also couldn't switch rooms or hotel. I came here because this is where I come for the hot air balloon festival. I will never come back here again and will make sure the festival goes elsewhere.

If my jacuzzi worked. If my room got cleaned. Ruined my Christmas and my childrens

This hotel continues to be one of the nicest Best Western properties we use. The staff is very friendly and professional, the hotel is well designed and maintained and the breakfast is always delicious. The omelets are particularly good.

We spent 2 nights at the Best Western Medecine Hat. The facility is very new and clean. The Breakfast experience was top notch, best we have had with this hotel group, family members used the hot tube and pool, both were very clean and not too busy. We had some heating system noises the first night, we were immediately moved to an upgraded room. The manager located us at breakfast and discussed the issue in person. We left a pair of glasses in the room we were moved from, we got a text in about 20 minutes notify they and found them and delivery to our room was in process. Front desk staff were great, greeted up cordially when checking in and out. Overall it as a very good experience We will definitely be recommending this location to anyone coming to Medecine Hat.

This location in my opinion is one of the best BWP's in Canada. I stay here every month when I'm in the area. First when you walk-in you are always greeted with a friendly smile. The staff here generally gives the vibes that they actually care. They don't try to rush through like they have better things to do. Different from most locations I have stayed at, they never forget to thank you for being a loyal member, they offer free water in your chose of room temp or cold. Also they usually have fresh fruit and/or cookies you are able to grab as you head to your room - just a little added touch I like. The lobby and dining area to right is always super clean and inviting. The rooms are always very clean and well taken care of. The bathrooms have nice big walk-in showers, bright lighting if you need to shave or do make-up. Linens are always soft and fresh smelling. Beds are always comfortable with a good mix of pillows on the beds(soft and firm). Rooms are typically pretty quiet, I have never had a problem with noise or any loud neighbors. This location has one of the best breakfasts in my opinion. Whether you like cereal, oatmeal, waffles, yogurt and fruit, bacon, eggs and toast. They serve it! They even offer gluten free options for those that need it. If you don't have time to eat before you go in the morning; they usually have a to go bag at the front desk that has a muffin, granola bar, apple and a juice box or bottle of water. There is a pool at this location; however I can't speak about it as I have never used it. That being said, the families and kids I see coming out of there always seem to be having a good time. It's located across the street from a plaza that has a Walmart, CT, Petsmart, dollar store, subway, sushi, Starbucks a couple restaurants and so much more. I just wish there was a Tim Horton's in there - all good though, it's just down the road. All in all this location is a great value for the dollar in my opinion. I have definitely paid more for a lot less at Best Westerns across Canada.

The front lady was absolutely amazing! She was friendly, funny and she helped us with any questions we had about Medicine Hat and the attractions.

How slow the elevators were, but not really a biggy.

We found this hotel on the way to Calgary. After 10 hours of driving this was the perfect stop. Staff were friendly. Our room was perfect. Breakfast with the omelette bar was exactly what we needed. We will re-route our next trip out west to ensure we stop here.

We definitely enjoyed our stay at this wonderful hotel!! The breakfast with the “made to order” omelette station was exceptional. The staff were wonderful and very welcoming!! The beds were very comfortable and we enjoyed our room on the 5th floor with a fully equipped kitchen and full size fridge! The price charged for 2 nights was very reasonable!! There was free water and cookies!! The breakfast was exceptional with the made to order omelette station and fresh fruit cups and very tasty muffins!! Lots more to choose from as well! We will definitely be back to enjoy this hotel and friendly city again!!!!!

The rooms were spacious and clean. Beds were very comfortable. And the kids loved the pool and water slide.

I had not been to this facility before and thought I would try it out based on availability and the description on Bookings.com. The staff were terrific. Breakfast fabulous. Well appointed room. Thanks

Everything was great.

Excellent all around

Rooms are clean, great breakfast, staff are welcoming!

Great and welcoming

happy to find EV chargers for free

Clean, easily accessible. The breakfast grab bag prepared package meals were a real nice touch.

Nothing

Breakfast was acceptable in selection generally. Some items were plain bad- bacon was hard as a rock.

Feels still brand new! Great stay. Could hear running water/toilet flushing in the hotel rooms above/beside but that was the only complaint.

Check in was simple, front desk staff was very personable. Spacious and very clean room. Breakfast was good. Would highly recommend staying at this location

Had an excellent stay. Beds wwre very comfortable. Many different food options near the hotel. Just down the road you could find businesses from Walmart to Canadian Tire to Bulk Barn. Glad we stayed while traveling.

clean rooms...friendly staff

Great property with great staff and great healthy breakfast unlike the unhealthy processed food breakfasts at other hotel chains. Only complaint is the very poor insulation between the door to the adjoining room. I could hear clearly his TV from my room which could make it tough to sleep. Otherwise great hotel!

Breakfast was excellent but the omelette I was served was horrible tasting. The toilet seat in our room was off centre. The amenities and towels were great. Liked the complimentary water. Very unimpressed to get to our room and find construction and noise outside our window. No mention of this on booking site nor information from hotel. Also nobody could tell me when construction hours were. Not pleased.

Very clean and new. Excellent breakfast.

Great spot!

Room spacious , clean and comfortable. Would stay again .

Entire stay was excellent. Staff were pleasant and helpful, room Was clean and as described. Breakfast was amazing and good. Enjoyed the online check in before hand so things were fast and smooth when we arrived at location.

Great stay,comfortable room,friendly and helpful staff

Rooms were nice, staff very pleasant. Also, close to shopping.

Everything was excellent. Clean well appointed rooms. Extremely friendly staff, nice complementary breakfast with an omelette station. Pool area with waterslide and hot tub extremely clean. A fantastic three nights stay.

Not a thing.

This was my first stay. Was in town for business. Room was in front of the elevator on the mail floor and was noisy. The room could be cleaner. I liked the complemntary water and to go brekfast bags they had the next day.

Breakfast Bar / clean rooms

Staff is really friendly and helpful

Room including washroom was large and clean . Breakfast was fresh and delicious.

Booked through Expedia and selected pet friendly. We got here, got checked in and up to our room and then found out we were put in a not pet friendly room. No fault of the hotels (I don’t think) but I do feel bad that we now have our dog in a non- pet friendly room. We offered to move rooms but they said we could say and they would do a thorough clean upon check out. This is our favourite hotel we’ve ever stayed at as it is always clean, comfortable beds, great shower products and the best hotel breakfast we’ve ever had!! We go out of our way on our road trips from BC to MB and back to make sure we stay at this property!

Very close to shopping and restaurants. Staff friendly and helpful.

The breakfast is outstanding and the staff is too. One of the nicest hotel we have stayed so far.

Hot tub to hot and no bubbles

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Newer property close to #1 access. Modern facilities. Excellent choices for breakfast. This is our 2nd visit this trip. Bar and Denny’s on site

Nothing

Neues Haus direkt am Trans-Canada Highway etwas außerhalb des Zentrums, in einem Gebiet mit Supermärkten, Cafés und Schnellrestaurants. Freundlicher Empfang, Parken direkt vor der Tür möglich. Großes Zimmer mit weitem Ausblick durch das riesenhafte Fenster. Ruhig dank Schallschutzfenstern.

Wenig - es war ziemlich teuer. Wer in die Innenstadt will, muss wohl fahren.

Water slide and pool were great

This hotel was absolutely exceptional. Hannah checked us in and she was wonderful and extremely helpful and friendly. Our room was mind blowing. It was super clean and supplied with everything we would ever need and then some. Breakfast was unbelievable. We had made to order omelets & they have numerous other regular breakfast selections. Would definitely definitely recommend this hotel.

Professional and friendly staff. Clean and modern rooms. Excellent healthy breakfast unlike the crappy processed breakfasts at other hotels.