Casa Mere Manchester Airport, Knutsford, Sure Collection by Best Western

Comfortable stay after a long day traveling. Friendly staff. Thanks!

Very enjoyable stay, staff very pleasant and helpful

Needs a serious upgrade. Burnt carpets

Staff are extremely helpful Carpet it very directly, bathroom floor filthy, stains on bedding, no water pressure

Nice hotel

Quality stay and excellent value for money. Staff very welcoming and breakfast was quality. Only downside was the wifi not working, but you cant have everything 😉

Room was clean,if a little dated, heater did not work,menu for lunch was basic and limited

The bar was not stocked at all, the breakfast was awful the bread was stale and the breakfast tasteless. The room was clean and the lady on checkin when we arrived was amazing. The food on the first evening was lovely. Wouldn’t stay again. A 2 night stay and everything had run out on the bar

Really nice staff. Very helpful. Nice quiet stay. Excellent continental breakfast.

Good for overnight airport stay Good breakfast Comfortable bed

Very good.

Everything was great, can’t complain except the toilet didn’t flush that was the only issue but and easy fix

Spent the night as part of a trip really warm welcome from the start lovely staff very comfortable in room and had dinner and breakfast both good food such good value for money

I last visited the property 30 years ago and obviously a lot of changes since then. But overall the staff and facilities were adequate nothing fancy would stay again.

Excellent value for money. Clean rooms. Comfortable bed

The building is aged but overall is good. Bed linen is clean, bed is comfortable. Check in and out was fast. We needed to arrive airport at 4am, this was a good choice in terms of money n distance. 20 mins drove to APH car drop off point, then took 15 mins shuttle bus to Terminal 1.

Having stayed at this location on and off you over 20 years, I was pleased to see it reopen. It was a big disappointment. The receptionist told me they had been open for over 7 years. It has been closed for about 18 months with a change from Premier Inn to BW. The refurb did not extend to the room I stayed in. The original lobby was refurbed but is not used... The menu was limited, and even then items were not available. My final choice came with a vegetable of the day - peas! I had ordered a steak, but was told I they were all out of this. So I reverted to Steak & Ale pie, but I was informed as they didn't have steak they couldn't therefore provide a pie with steak! He found out that in fact they could, and so I was given my uninspiring evening meal. The chap opposite had to collect his own cutlery, and most of the individuals in the bar looked disappointed and bored - zero atmosphere it what was previously a buoyant location. This will probably be my last stay, which is sad given the many good times there under Premier Inn.

Staff couldn't have been more helpful throughout our stay.

Property grubby and in need of full refurbishment. Ony 1 member of staff manning the bar and restaurant. Poor menu, food edible, nothing special. Rust in bathroom around taps, no toilet paper in bathroom, had to ask for it. Bed clean but uncomfortable. Breakfast, continental was just packets of cheap items, had to queue to make your own hot drink. Hot breakfast okay but they can't cook a poached egg properly. Definitely WON'T stary again.

Ok for the money

I hadn’t fully appreciated when I booked that this was basically the only building and there was nothing else. This worked for us as we were looking for some peace away from lots of people to start our holiday. We had dinner in the pub which is part of the hotel. The food was nice & service was good. It’s a few minute drive to Knutsford, we took a drive down but didn’t park. It looked nice. The room was fine - but it was warm - I kept the windows open the entire night - which was fine as, as mentioned before, it was really quiet there (other than planes taking off or landing). I would consider staying here again if flying from Manchester. We found it to be very affordable.

The room looked old and in need of a makeover. The room smelt musty when we entered it and the curtain rail fell down when we opened the curtains. The breakfast was excellent though.

Not a bad hotel restaurant wasn't up to much waited ages for a meal when it came the fish and chips were shocking like a kids portion complained about it don't think they was bothered waiting ages again for breakfast next morning in end had to ask them to take our order as we had a flight to get

Friendly staff at the hotel. Breakfast was good. The place could do with a refurb a lick of paint.

A lovely comfortable room for a good nights sleep. Bed was comfortable and the room was nice and cool. The bathroom was clean and tidy and a reasonably powered shower with plenty of hot water. The only disappointments were the slow bar service and unfortunately the food wasn’t worth waiting for, although it was served hot it was tasteless and mediocre for the price!

Great property, plenty of parking and staff where amazing!

Staff we very welcoming and friendly and helpful. The only thing I would change is having better options of coffee with breakfast as only option is instant coffee either percolated or turning on the coffee machine would be really nice.

It is what it is basically. Very nice pub. Lovely staff. Rooms are well overdue a facelift but it was low budget and served a purpose. If you want a cheap stay then fine. My advice to the owners is to upgrade the rooms a little and charge a little more as it could be a lovely environment with potential

Room tired, mold on bathroom walls, carpet not too clean

Super comfy beds, large room. Enjoyed my stay

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Very convenient for Manchester airport. Quite clean and inexpensive. No thrills and ideal for a night ahead of an early flight. Good breakfast included. Easy parking. Very pleasant staff. Cannot fault for the money.

Great place

Stayed for a business overnight trip. Room was nice and staff were friendly . Breakfast was quite cold and a few customers complained about lack of food available .

Not the best we've stayed in. It was adequate but not what we usually go for. Kettle was disgusting, it had bits of small spaghetti in it. Receptionist was very helpful and took our luggage to the room.

Hi we had 2 nights. We were told it was Deluxe. I think NOT. NO usb ports or hand rails when showering. The Ensuite coukd do with updating big time.

Hotel impeccable, le petit-déjeuner était parfait et fait à la demande, le pub attenant et sa nourriture: rien à dire, bref une excellente adresse, avec en prime un personnel absolument charmant. Dans la campagne mais très proche de l'aéroport, je reviendrai!

I enjoyed my stay

An overnight stay near the airport before a long flight . It was a quiet country pub hotel with very comfortable clean rooms and great food .

Initial check in was poor due having to wait at the check in desk for over 5 minutes along with a customer waiting at the bar for a drink( not enough staff?)No wifi at all for the weekend including this morning, informed a member of staff that we could not connect and even showed what happens when trying to connect and they said they would inform the manager and still unable to connect Monday morning. Breakfast very good, plenty of parking. General Pub menu limited. We would stay again.

Toilet had urine marks and forces all around, no milk in tray unable to add photos from this setting here

Fine for a night before getting a plane the next day

Old country pub

Great staff and customer service

Nothing to drink after arrival at 10.55. p.m. Bed and bathroom was really terrible! Breakfast was really wonderful .

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Staff were very friendly, on arrival which was late, willing help and allowing myself to order food to the hotel, and offer plates and knife and forks. Room was clean, bed was comfortably. The main pub was absolutely stunning and very welcoming on a quite road.

Nice pub, lovely ladies, poor hotel!!! Room was cold, bed was uncomfortable, tv had minimal and worst of all, no water water for shower in the evening nor morning.

Room was comfortable kids beds either side of double so good. Food at lunchtime was good as had a meal in the bar. Breakfast good choice, able to have a choice of fried just what you wanted cooked after you ordered. A pleasant stay close to Dunham Massay that we went to see.

Got there very late xmas day night nafter a hideouse journey from plymouth. Even though it was so late there wa a very friendly man to check me in even though hotel was deserted. was very quickn and gave me lovely room. I only made the long trip to lay flowers on my sisters nearby grave at a nearby cenetary that hadn't been visited for 40 years.

Staff very pleasant Good value for money

Nothing special but friendly staff and well priced. Room has everything you need with exception of iron and iron board and that you have to request. Great value for money.

I tried to change a reservation date, late response from the establishment and no solution to help the customer. Finally the hotel asked me for more money to change the date than to reserve a new night. I ended up booking in another hotel and losing this night. Bad experience

Arrived close to 10pm following a long travelling on a flight back to Manchester. We chose to stay here to break up our journey, so we could get a good nights extended sleep before we set off for Anglesey the next morning. The place looked nice enough, decor etc, however check-in was a bit erratic and gave us wrong information regarding check-in. We were told check out was 10am, however it was 11, which was best for us. We followed directions for our room and walked through some very dinghy and not well lit. We entered the room which was pleasant, new decor, comfortable bed and had everything we expected. Bathroom was ok, how toilet was very 'Iffy' struggled to flush and made the loudest screaching noise. We were very nervous about using it, luckily no miss-haps. We got off to sleep, had a relativley good nights rest, however just before 9am, we heard extremely loud drilling and use of power tools. I opened the door to workmen making lots of noise with tools and equipment, shouting loudly to each other. I told them I want happy about it but didnt seem to be bothered. We felt the hotel team should have made us aware on check-in that they had work booked in. On check out we went to reception to discuss the above however nobody around, waited for a while to provide our feedback but unfortunately nobody came. What should have been a pleasant one nights stay to get some rest was completely ruined.

Room was spacious and comfortable, staff were very helpful, price was very reasonable.

nice big room, clean, with everything you need, easy to find, plenty of parking, quiet, surrounded by countryside

Staff were absolutely brilliant.

Don't use hotels.com

The staff welcome was great. We were slightly early but the room was ready & we were allowed in. There is plenty of car parking & easy access from the M6. The hotel was previously a Premier Inn. The bedding, towels and surface's in the room were very clean. The hotel is very tired, the staff explained some of the rooms upstairs have been updated, however our needs were kindly taken into consideration & we were allocated a downstairs room. Sadly the bathroom smelt of urine & was not clean, fortunately we always carry anti bac spray, just in case! (Photo shows my cloth after wiping half the bathroom floor.) The rooms are not very well sound proofed. We wish the owners success with their venture.

Excellent value hotel, clean room, good shower, friendly staff and excellent breakfast

Great hotel. Clean, nice rooms. Shout out to George for his witty banter & making the stay enjoyable. Would recommend.

A good deal for a stay near Manchester

Ideal for a stopover before flying from Manchester Airport

Always a great choice. Food is brilliant in the restaurant, beds are comfy, all good!

We were very comfortable, bathroom was excellent, will probably be back

A very tired hotel. Had to change rooms as no plug in sink, holes in carpet and stained, ceiling had been patched badly.

Staff were pleasant and informative

Breakfast wasn’t served until 8am I had to be on site by 8. Chef did a pack up bacon sandwich bacon was undercooked and fatty yoghurt was plain only. Just generally disappointing. Tv didn’t switch off at remote had to switch off at plug. No toiletries in room. Rusty pipes and generally grubby. Awful smell of sewage from hallway. The barmaid on Friday evening was amazing and helpful. Good choice for evening meal was minimal and not that nice unfortunately. Cost way more than justified.

Poor service at reception waiting all the time needs a good revamp

Long delay to check in, rooms basic but ok, very limited choice on evening menu. No yea bags or milk in the room to make a drink. Went down for breakfast and sat waiting over ten minutes without being attended to so went and found a cafe. Wouldn’t recommend staying

This hotel has closed down ! You book it turn up to an over grown car park, then the front door has a chain and padlock around it ! To make it worse you arrive late at night call the number and they tell you ‘ we did not know it’s closed’ promise to call you back and never do and end up wasting money then hunting at 12am for a new hotel for the night and pay over the odds! Do not book this hotel

Really enjoyed my stay here. Very comfy beds and big rooms!

Good hotel for business

The room was clean but it had an over whelming chemical smell. The check in was fab, friendly staff. We had a meal in the restaurant which was fantastic. Definitely recommend the steak. The bed was really comfy. Had TV, kettle, hairdryer. No bathroom extras apart from soap dispenser on the wall. Lovely basic clean hotel.

Very tired hotel with some questionable guests. Smelt of drugs on hotel corridor. Badly in need of refurb. Were met with surprise when ordered ‘paid for’ breakfast. Breakfast good quality. Restaurant a better standard and more normal overall. Wouldn’t stay again.

Sad as this is a large hotel that had no guests and was in need of a re-energising re-furb, the room was soulless but spacious and practical. A great nights sleep, piping hot water bath and shower. An obvious lack of staff and management presence was felt. We would like to shout out for our waitress Olivia who was very friendly and happy to help. Breakfast was delicious. We would stay again, but have a feeling it won’t be there much longer.

Excellent stay and really ideal for the airport Under a referb at the moment but didn’t affect the stay Very clean well presented and priced Excellent breakfast at the pub next door too

Friendly staff, clean and comfortable room all at a great price. The bonus of a pin attached to the hotel made it easy to grab a drink, food or breakfast. There’s more expensive hotels nearby but would definitely stay here again if I’m the neighbourhood. Free on site parking was a plus

We arrived earlier than the 3pm check in time, but needed to be at a wedding for 1.30pm...but Ben on reception was excellent in helping with early check in, which helped the day go smoothly...rooms clean and tidy...well done to all the staff.

Very comfortable and a great breakfast.