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Icon City, Jalan Kebun Nenas, Juru, 13600, Penang, Malaysia- Attraction
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Convenient Location
Enjoyable Amenities
Stunning Views
To experience comfort and convenience in Bukit Mertajam, book your stay at Wesley Hotel now.
Check-in from
03:00 PM
Check-out by
12:30 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
17 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
33 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
17 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
16 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I love that the rooms are estethically pleasing and the facilities are working properly. I feel like the hotel is oku and old person friendly because they have lift and the shower also have a seat fixed to the wall which i believe allow oku or older person to take a shower comfortably. The breakfast set is also priced reasonably and tasty.
Location wise can make it difficult to get parking. I could only move my car to a proper parking space after all the shops nearby close.
Hotel room is clean
Limited carpark
Good conditioned
Many things needs to maintance/repair seems like bathroom pipe, dryer,kettle and etcs...
Good location
Room with window
good clean room with functional bathroom
staff could have been friendlier
Location is the key. Easy access to breakfast, great ambience.
The room is great!
There’s no solid door for the toilet. The visitor should consider before booking.
Great location, clean facilities and service request was promptly attended to.
Room was small and had no window. It was not mentioned during the booking process that room had no window.
ใกล้ที่พักมีอาหารเยอะแยะมากมายที่ไอคอนซิตี้ และมีฟู้ดคอร์ดขาย หาของกินไม่ยาก แต่อยู่ห่างจากปีนังไอซ์แลนด์นิดหน่อย นั่งแท็กซี่ไปได้
Pretty, clean, friendly staff, nice location near food and highway.
A bit small with no windows in my room. But acceptable for 1 night stay/if you don't stay in your room much.
隔音效果巨差 无法提供invoice
Cost is low but condition is good. Room very clean and new, important is not smelly, many hotel with this price is old condition and smelly. Reception wearing formal and professional. Shower pressure is high, all room facility is well. Booking room with breakfast is cheaper than you eat at outside. Breakfast have 6 sets of choices and environment is nice.
Low cost worth of price, shower area and toilet very clean.
长期住宿的话优惠不大
the deco and location
the room is small
Location wise is good.
Room has humid smell due to lack of ventilation (without window)
The bed is comfortable
I booked for deluxe king with breakfast included but only 1 provided breakfast and my husband have to pay for himself. Im so frustrated!
Very bad experience. Rude café staff, poor food, and the room was for two people but the free breakfast was only for one — never informed during booking. On top of that, they suddenly asked for a RM200 deposit with no explanation. Not worth staying here.
Nothing
I request for an invoice but no result,wrote up to them call them but no feedback
Very clean and convenience
Yes, very good
コスパが良い。
特になし。
Service
Location was good, and staff seemed friendly
Could use a bit of cleanliness and the toilet could be better.
地点不错
员工的职业素质,态度
The Malay lady at the counter was rude and unfriendly. She asked me to show her the "evidence" of my booking instead of looking at her computer for my booking although I have showed her my identity card. Her job is mainly pass me the key and nothing else. No smile, no "thank you", not willing to provide any kind of "service", insisted that it should be me, instead of her, the one who search for a booking evidence. I never meet any one like this at a hotel counter. And I think a self-service hotel counter is better than having a "receptionist" like this. At least I do not need to show the hotel kiosk system my evidence of booking from the booking.com.
It was not stated in the booking that the room I booked is a no-window room. But the worst part was of course the rude and unfriendly "receptionist"!
N/A
A litttle bit of noise and sounds from neighbour's room
Bed was comfy and the room was clean
Not able to get an official invoice issued which is frustrating
One word - GOOD
Room cooling
The food is good and the staff is friendly
The price wasn't worth the money that has been paid as the room is too small without any windows to look at outside. The bathroom is transparent with blind inside but the blind is not useful as people from outside can still see the people inside. Not recommend.
Breakfast and location.
Front desk service not friendly. Room is very small, just like budget hotels category. Soundproofing is very bad, can’t have a good rest at all.
友人の実家に近いという理由で宿泊。glab 等もあるので不自由なく生活出来ます。
Good service
No
TV set is good.
There was no closet.
It’s clean
The service of receptionist
Friendly staff. Very clean and comfortable beds. Multi-choice shower settings which leaves your re-energised after spending a busy day.
A temperamental electric kettle which pops up its lid open towards the end of the boiling. Had to hold the lid firmly down until it finished boiling A few more tea and coffee sachets?
Nice and clean room!
clean and neat
NIL
Breakfast. Room service was attended to promptly.
Room clean up. For consecutive days, room was not cleaned when we returned late afternoon although the sign to clean up room was up. No shower screen in bathroom. Toilet gets wet.
The bathroom drainage block
Good food, fast service response
> Insufficient furniture - need more bench top, chest of drawers, shelves, > poorly maintained for a very new hotel
Very good
Food ok, location convenient
no
Location is very good. Staff are very friendly and helpful. Very limited hotel parking space infont of the hotel but it is easy to find metered parking after you pay on the App.
We stayed at the hotel 2-3 years ago when it first opened and it was nice. Staying there this time, the hotel looks very tired. Bathroom has a terrible design where there is a curtain that gets wet when you have a shower. This results in the room being smelly and musty. Walls are very thin.
Very friendly and helpful staff. Location very good. Hotel has no parking but it is easy to pay on the app and park in metered bays
The hotel is feeling tired only about 2-3years. Room smells musty. Walls are very thin and you can hear everything in the hallway and the room next door. The occupant next door tried to open my door that is shared for an interconnecting room at 4:30am on two nights. Not the fault of the hotel but it wasn’t a pleasant experience. Breakfast was ok to fill you up. Coffee passable.
Convenient located to a big next door food court Insufficient bathroom tissues and hangers for clothings Wash basin has no hand soap provided
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.6/10Guests noted issues with cleanliness, including room odors and lack of proper maintenance.
Service
7.6/10Service quality varied; some guests experienced unfriendly staff while others praised service.
Location
8.6/10Multiple reviews highlighted the good location as a positive aspect.
Room Quality
7.1/10Rooms were described as small with some cleanliness issues and lack of ventilation.
Amenities
8.1/10Amenities were generally satisfactory, with high shower pressure and decent breakfast options.
Value for Money
7.1/10Low cost of stay noted, but concerns about overall value for the room size and condition.
Food and Beverage
8.1/10Breakfast received positive mentions regarding choices and quality.
Overall Experience
7.6/10Overall experience mixed with several ups and downs but some highlighted satisfaction.