Fairfield Inn & Suites by Marriott Salmon Arm

the hot tup water was warm and its pressure was good

- the water knob in the shower was too stiff and needed a good amount of force to roll. - full parking area didn't have CCTV

Location. Beds are comfy. Breakfast is good. Facilities are good.

Room could have used a bit more cleaning. Found last tenants orange peels stuffed between the mattress and headboard. Front desk following up.

Clean, bright, big area, pool

NA

The rooms are spacious and clean . Love how the gym is open 24 hrs .

Water pressure on 6th floor is lacking prob due to being the 6th floor . The hot wasn't hot never once used the cold when showering. . Breakfast was okay was same hot food every morning so was grateful for the fresh bananas and apples .

Good facilities, wide range of breakfast options, helpful staff.

We were initially put in a room where the siding was coming off the building and flapping in the breeze. While the very nice front desk person was able to move us, the fact they are renting that room as is isn’t the best sign of a quality place.

Staff was excellent

La comodidad de la habitación y el personal.

Un ascensor no funcionaba y solo uno en funcionamiento resultaba insuficiente para la capacidad del hotel.

Great big rooms, modern infrastructure and great pool.

Breakfast was a bit disorganised as it was the hotel was fully booked

I like the new building. the room was big and the equipment is new. The pool was wonderful.

Feels like most staff does not pay attention to detail. In many area the hotel was not clean. A lot of the facility is there, but it is not prepred. Such as the hot water.

The staff were terrific. The building was very nice.

There were crumbs by the bed, garbage behind the luggage rest and the mattress was dipping from use. The breakfast room was busy and messy and to be honest rather off putting with food on the counters. The price was very expensive at almost $400 for a night especially under those conditions.

practical

nothing

スタッフの方々はとても親切で優しかったです。朝食は割と種類もあって満足しました。 また、ちょうど娘の誕生日であることを事前に伝えていたところ、心のこもった誕生日カードをお部屋に用意してくださっていて、嬉しかったです。

CUMPLE CON LO NECESARIO

Lage etwas abseits direkt am Trans-Kanada-Highway in der Nähe eines Parks. Ruhiges Zimmer, empfehlenswert für einen Kurzaufenthalt.

No benches out front for sitting and relaxing. No ashtray for cigarettes (found cigarette butts everywhere). Breakfast staff weren’t very polite. Went to grab a medium roast coffee and staff butted in front of me and took the urn away, even though there was still coffee in it. Lack of vending options.

The pool and breakfast.

To close to the main highway.

Location

Plastic cups at 200 a night there should be glass cups not cheap plastic that’s bad for the environment… waste

Location to the hospital.

Elevator broken.

Here for business. Good location. Comfortable.

There was a hole in the wall that was covered with a paper cup.

The location, room & pool areas were clean.

The breakfast which is included was okay, not as many selections as some other places we stayed on our trip.

Great staff and hotel. Breakfast was acceptable

The website specifies that it has EV chargers, the reason we booked this hotel, but they fail to mention they are Tesla branded

Comfy bed, breakfast was ok when fresh eggs were put out. Waffle station good and cool. Roomi was in was very roomy.

The gross side table. I checked in late was tired so didn't call down to tell them but took pictures. Sticky stuff from a drink with hair stuck on it...not mine. Side table dusty...was completely missed in clean. Fan in bathroom dirty. Bucket in the gym area, like there is a leak or something not a good site with glass. Should have gym glass frosted half way anyway. Did not get incidental charge back on card right away. I'm still waiting. The side table being missed when cleaning and the fan are something I would expect from a motel 6, for $67 a night NOT a $300 a night stay that eas disappointing to see.

Location was excellent right of Trans-Canada Hwy. Room was clean and spacious. Parking was freely available. Stayed for a single night stopover during a road trip. Well worth it.

Breakfast menu had limited options.

Great location everything was like new warm greeting from Leslie at the front desk and the two ladies that were on the next day were excellent. Also helping me with everything I needed. The breakfast was fine what you expect from a free buffet of eggs and meat and cereal and coffee and toast, etc.. Super location right on the Trans Canadian Highway, British Columbia one it’s a beautiful town Salmon arm has a great dock and I was there on Canada Day and there was a band playing on the Parc grounds, not far from the big dock that you could walk out and see the mountains in the lake. People were extra friendly.

Nothing to complain about

Très bon matelas, emplacement top et en hauteur, personnel très agréable. La piscine et le petit-déjeuner étaient de vrais plus!

hot items substandard

sausages and potatoes

Very good clean accommodation.

Nice, clean rooms, great pool area.

Very new and clean

New, clean very comfortable

The hotel staff were amazing. The hotel was clean. The kids love the pool and water slide. The beds were super comfy, and the bathroom was huge. Their continental breakfast was awesome.

There was nothing I didnt like

Spacious rooms, excellent breakfast and very clean. Location was close to town but quiet.

Pool & hot tub were indoors, needed some opening doors to the outside!

The manager was kind and helpful. She went out of her way. The staff was helpful and respectful.

The staff were exceptional Thank you for the dinner recommendation

The staff is friendly , the rooms are nice size and clean . The hottub was nice . The free breakfast was a perfect snack to keep ur morning going .

The shower . . . . It had no pressure and hot wasn't hot .

Staff were friendly and facilities clean

Location, comfortable beds

The property was great!

Unfortunately, the breakfast opened too late we had to be at a sport function by 630

How late the breakfast started. Most travel for work or sports which start earlier.

Breakfast is offered

Nothing. All good

Nice hotel in a quiet location, all you need for a moment by travelling..

One of the tvs in our room didn't work, no clock, only one outlet for the bed not one on each side. Garbage in the hallways and elevator. Bed was very uncomfortable.

This hotel is one of the newer ones in Salmon Arm and the facilities reflect that. They are very nice, modern, and also very clean. The location is great too!

The service at this hotel was terrible! The minute my sister and I arrived we had only made two steps into the lobby and the clerk greeted us with, "Hello, I need your credit card." She didn't even wait for us to get to the desk or ask how we were or ask if we had a booking. Rude. I booked the hotel last minute through Booking.com, I arrived for check-in about 5 hours after booking the room. I've done 2 hour windows before and had no issue with other hotels. This time, the clerk hadn't seen my booking yet, she also didn't listen when I tried to show her my reservation. No, it was when she couldn't find me in her system that she finally asked, "Did you use a third party site?" I replied, "Yes, Booking.com, I can show you the reservation." "No, that's okay, but now I need to manually enter your reservation from their system into ours, it will be a few minutes." We finally get checked in. This hotel only does room cleaning once every two days. We booked two nights. The first morning, housekeeping knocks on our door early, my sister didn't know about the room cleaning thing, so she thought it was normal. After the following events, I realized they came before the checkout time (11am) to see about cleaning our room. Because they thought we were checking out. Also about every 2 days, they don't top up your coffee pods and there's only enough coffee pods for one day for two people. When my sister and I are out and about, I get a call from Reception saying that they checked us out of the room but found our stuff was still there. I explain the situation with the clerk and that we had booked two nights. They say, ok and reassure me that they hadn't moved our stuff. So we come back to our room later in the day and find our hotel room door is not closed properly because of them.

breakfast was adequate.

Healthier baked goods, more grain.

Breakfast was really good. Staff were very friendly and over all a very clean place to stay.

Stated it was a heated pool but it was beyond cold you couldn’t even enjoy it.

Everything was amazing staff are great. Food great. Room great.

It wasn't the nicest to get in and out of the place when leaving n coming back.

The location was perfect. We walked to the harbour in the evening and it was very scenic especially the sunset was stunning! Would recommend this to visitors to Salmon Arm. The staff were friendly and our room was very comfortable.

everything was perfect

Clean and comfortable within walking distance to down town

Booked this hotel February 19th for a 2 night stay in August 2026. I have a confirmation email with the booking details confirming the price of $320 for the stay. However, on May 2nd I received an email indicating they will no longer be honoring that rate and are changing the rate of my booking to $1056 for the 2 night stay, with the option to cancel if I don't agree. Not only is that breaking a contract that was agreed upon ( I booked directly with the hotel on their website) but extremely unprofessional. It is now very difficult to find another hotel in the area that can accommodate the 2 night stay and rates are now much higher at other places as well, that is why I booked early and and booked this hotel because of the great rate. The manager that sent the email asked me not to call the hotel regarding this matter but to email which I have with no response so then decided to call and will not return phone calls. This all seems very shady and unprofessional. I will be reporting this issue above this hotel manager. But be aware!!! Had I not see the managers email ( went to junk mail ) this would have been an even more unpleasant surprise charge when I arrived to check in. ( which at that time would be past the cancellation window) This is a very drastic price change from my original rate !! ( which they didn't even indicate what the rate change was in the email, I had to call and ask the front desk person) And not to have the decency to even respond to an email or a phone call as a manager has me questioning how this place is run. Make sure to watch charges on your credit cards for fraudulent charges and rate changes without your knowledge. It would have been a lot more understandable if they had contacted me within 24hrs of the booking to say they forgot to up the rates for summer but 3 months later is not acceptable !!

If I could clicked 0 stars that would have been my choice. We booked online in February, at a great rate, we ended up cancelling our other reservations booked in Salmon Arm due to getting this confirmation email to secure our hotel room. In MAY… yes MAY- they emailed us saying they cancelled our previous rate, that the rate we booked was no longer available, and now it’s more than doubled. I would have understood this situation better, if they would have cancelled 24 hours after our online reservation… but THREE months later. What a joke! Absolutely ridiculous. The email stated not to call the hotel directly, so I emailed a few questions asking for a phone call- heard nothing back. I decided to call the front desk- I had nothing to lose- they said they weren’t able to help, I asked if I could leave my number for a manager to call me…. Still no return phone call. I don’t recommend anyone book a room here if you value customer service, honesty and a place that not only values their customers, but follows up with concerns. Super shady! ZERO stars guaranteed.

The accessibility style room we had was very roomy and comfortable. It met our needs very well. The breakfast included was very good. Front desk staff were very helpful and accommodated our needs.

The swimming pool was very cold. The housekeeping was rather disappointing. Some things were not done or done poorly.

It was close to the highway, we didnt have to deviate far from our travels

Its close to the highway, lots of truck noise in the rooms near the highway, where we were, The breakfast asisstant was a bit rough, dirty t shirt and jeans, he kept rubbing his face and nose before handling food. Not very hygenic, i dont suggest eating the food. We didnt.

The staff was very friendly and helpful to recommend local eateries. Breakfast was the same everyday but had everything one could ask for.

Didn't stay as not pet firendly

Didn't stay as not pet friendly

Clean and easy to access

Breakfast was great, but the same items every day. Nice to switch it up a bit for hot items. Not the hotels fault, however our room was right beside the highway which at 3 am those semis can be noisy with their air brakes

I requested early check in, got a notice that it was granted, arrived and was told no rooms were ready. Read the confirmation email, got the room after this discussion. When we turned on the cooling unit bugs came crawling out of it and it had a disruptive whining to the machine so could not sleep with it on and woke up being too hot with it off. Not a great sleep. I mentioned the unit to front desk to get it serviced.

We inadvertently booked two rooms through Booking.com, but at check-in the hotel assured us only one would be charged and that the second room had been cancelled. We were not given access to the second room and were told to follow up with Booking.com, who confirmed they were waiting on the hotel. Despite this, we were later charged for the second room. Disappointing experience—we relied on the hotel’s assurances and ended up paying for a room we neither used nor had access to. Phone messages and an email to a manager went unanswered, and so we were never refunded. Additionally, regarding the breakfast, the hash browns were still cold - only slightly warmer than frozen from the bag. We had stayed at the same hotel a week earlier. On that visit, the toaster was malfunctioning for a guest and set off the smoke detectors and woke the entire hotel up at 6:30 am. Later that morning when we arrived for breakfast, the same thing was happening again: the toaster was smoking and set off the alarms. The fire department came a second time. The only positive was a young man at the front desk—he was friendly and empathetic, despite having no authority to resolve the issues.

Going through a tunnel to find a restaurant

Big room, comfort bed, and clean breakfast area

Nothing

Breakfast was good, location was close to Hospital so good.

If we were on the north end of the building we wouldn't have had all the highway noise { transport trucks used engine breaks on the hill all night.

Location and staff

Loved everything about this property

The room was very large.

The breakfast was lacking items and always always the same. For upscale hotel I felt it could have been better.

Water could be hotter having it on the hottest setting and it just feeling warm kinda wasn't enjoyable but other wise the stay was good

I will never book with these guys again. Very unaccommodating and unwilling to work with their guests on issues. Super disappointed all the way around.

Did not have decaf coffee

Both good.