Crast'Ota
Crast'Ota, Via dals Ers, 7504 Pontresina, Switzerland- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Spa Facilities
Indulge in relaxation at the Hotel Müller - Mountain Lodge's spa, offering a sauna, steam bath, and hot tub. Unwind after a day of adventure in the mountains and pamper yourself with rejuvenating treatments.
Culinary Delights
Savor a variety of dining experiences at the hotel, from traditional Italian cuisine at the à-la-carte restaurant to a selection of whiskies at the bar. Enjoy buffet breakfasts, 4-course dinners, and snacks in a cozy and inviting atmosphere.
Family-Friendly Amenities
Create lasting memories with your family at the hotel, where children can enjoy the outdoor playground and indoor playroom. With picturesque mountain views from stylish rooms, including family-friendly options, everyone is sure to have a memorable stay.
Experience luxury, comfort, and family fun at Hotel Müller - Mountain Lodge. Book your stay now for an unforgettable mountain getaway.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
34 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
64 sqm
Street View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
Mountain View
In-room amenities
1 Queen Bed
135-sq-foot room with city views
Internet - Free WiFi
Entertainment - 4-inch LCD TV with cable channels
Food & Drink - Espresso maker, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and laptop workspace
Comfort - Daily housekeeping, heating, and heated floors
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
13 m2
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
13 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
So happy we stayed in Pontresina instead of St Moritz! This charming mountain town was a mix of Swiss and Italian. Hotel Müller personified the town with welcoming, extra accommodating hospitality. The entire pine plank interior in almost every room as well as cabinetry made for a unique atmosphere. The best meal we had in Switzerland was at the restaurant. Staff went above and beyond.
Nothing.
Freundliche Gastgeber
Sehr freundliches Personal, besonders ist der Herr an der Rezeption zu erwähnen. Schönes Restaurant, allerdings hatten wir andere Pläne und konnten somit das Angebot am Abend nicht nutzen.
Das laute Zimmer hat mich leider vom Schlafen abgehalten. Jeder Fussgänger und jedes Auto/Bus liess mich aus dem Schlaf reissen. Zudem haben alle Vorhänge nicht ihren Zweck v.a. Sinn erfüllt. Im WC sass man an einem grossen Fenster, welches das Rollo leider nicht, genau für die bestimmten Stellen am Körper, abdeckte. Auch beim Duschen fühlte man sich sehr beobachtet. Die Vorhänge im Schlafraum waren entweder rechts, links oder in der Mitte nicht ausreichend. So was soll einer verstehen ;-).
Intimate feeling with very friendly and professional staff. A great surprise was the free free travel cards for buses, trains and mountain travel. Breakfasts excellent. Great location in the centre of Pontresina.
Nothing
Tolles Essen und liebenswertes Personal
unser Zimmer war sehr klein, Bad könnte ein kleines Fresh-up vertragen
Tutto! Struttura perfetta, personale molto accogliente, gentile e disponibile, camere ed hotel bellissimo e pulizia ottima! Posizione incantevole, Pontresina ed engadina indescrivibilmente meravigliose con paesaggi incredibili. Non vediamo l’ora di tornarci e di tornare all’Hotel Müller
Tutto perfetto
A great hotel at Pontresina, the bed was very very comfortable, the room very clean and the staff war great. Overall a very good place to stay.
Nothing
Sehr gutes und reichhaltiges Frühstück, Sehr angenehmer und schöner Frühstücksraum.
Es gibt einen Lüfter vmtl. Küche der bei offenem Schlafzimmerfenster etwas störend sein kann, j nach Empfinden.
Sehr guter Ausgangsort. Charme und Stil.
Es wären kleine Reparaturen fällig. Duschbrause etc. Dies haben wir gemacht und wurde sehr positiv aufgenommen.
The mountain setting. Peaceful, quiet, clean. Petting animals.
Heel vriendelijk personeel,wij waren met de auto opgehaald en terug naar station gebracht en nog veel meer👍
Die Lage ist ideal. Das Zimmer sehr schön.
Ubicación y desayuno muy completo
Nada
Zentrale und ruhige Lage, sauberes und gut ausgestattetes Zimmer mit viel Stauraum und einer tollen Terrasse
Beim Frühstücksbuffet wäre es wünschenswert, wenn die Produkte beschriftet wären (Käsesorten, Konfi, ...)
Ich war schon mehrmals hier.die Betten und das Frühstücksbuffet sind gut.Das Personal ist bei allen Fragen sehr hilfsbereit.
早餐很豐盛,服務人員態度親切.
房間位於一樓馬路邊,晚上路過行人說話的聲音聽得很清楚,感覺被干擾,是唯一的缺點。
Séjour des plus agréables à cet ĥôtel, grâce à la gentillesse du personnel et à la qualité de l'accueil. Sa localisation au coeur de la charmante ville de Pontresina, pas très loin de la gare, et avec des nombreuses possibilités de randonnées tout autour, est idéale. Nous avons opté pour prendre le repas du soir au restaurant de l'ĥôtel (formule demie-pension) et nous y avons fait un excellent repas. Les petits déjeuners sont aussi de bonne qualité.
Rien à signaler
The room was spacious and very clean. Comfortable bed and soft pillows. Great location close to bus stop and 15 min walk to main train station. Staff very friendly and helpful. Also breakfast was good. Good value for money and would stay again if I am back to the area.
None
Gostei basicamente de tudo, mas especialmente do servico do Adriano que foi muito amavel e eficiente connosco. A suite onde ficamos era muito espaçosa e bem mobilada.
Apenas sugiro que o pequeno almoco seja melhorado, tem uma excelente seleccao de pratos frios, mas inclusao de pratos quentes como ovos mexidos, por exemplo, seria benefica.
Es war super. Grosses Zimmer gegen den Innenhof. Sehr ruhig, sauber. Täglich wurde das Zimmer gemacht. Schönes Restaurant, toller Frühstücksbereich sowie gemütliche, moderne Bar und sonnige Terasse. Spa ist klein aber fein. Das Personal war super höflich, hilfsbereit und zuvorkommend. Wir waren positiv überrascht, dass der Bergbahnenpass kostenlos mitdabei war und wir Tickets fürs nahegelegene Hallenbad erhielten. Die Busstation ist nur 5min vom Hotel entfernt - man gelengt von dort überall hin.
Nichts. Alles TOP.
The receptionist was exceptionally friendly, welcoming, and always greeted us with a warm smile. We were also delighted that the hotel provided us with a transfer service several times, which made our stay even more comfortable and enjoyable. We truly appreciated such kindness and hospitality.
Great location, very comfortable and I appreciate it is a small boutique hotel.
Nothing
As always, very good!
Super Frühstück mit frischen Früchten und feinen Brotsorten. Das Personal ist sehr freundlich und hilfsbereit.
Die Bettdecken könnten etwas flauschiger sein. Und im Zimmer war es extrem warm, obschon wir den Temperatur- Regler herunter gedreht haben.
Freundliches und kompetentes Personal, sauberes und stilvoll eingerichtetes Zimmer, sehr gute Küche, familienfreundlich, Preis-Leistung fair, sehr gute Atmosphäre (Infrastruktur sowie Personal sehr gut)!
I am unable to comment as we were unable to stay at the hotel due to last minute issues with our room. Despite being unable to stay at the hotel, the staff were extremely friendly and helpful and we came to a compromise to resolve the unfortunate situation, they went great lengths to take care of us. The hotel looked nice and we wish we could have stayed there, but can rate their service as exceptional and inform from appearance the hotel looked really nice. All staff were exceptional.
N/A
The design, cleanliness, modern look and feel, center location, proximity to a nice walk around town.
The breakfast items were delicious, however I could appreciate slightly more variety in choice (or at least offered by the staff to be prepared, such as scrambled eggs or similar).
Cold buffet breakfast was excellent with a good selection of cheese, meat, fruits, yoghurts, bread and croissants. Perfect start to a day on the XC skiing trails. Room was very comfortable and clean with a decent sized bathroom and large shower. Nespresso machine as standard in the room and I asked for a kettle and tea bags which were provided at no extra cost. Staff were always very friendly and helpful. Hotel is centrally located in Pontresina, a couple of hundred metres from the bus stop.
If I‘m being really picky then net curtains at the windows for some privacy would have been nice.
Sehr zuvorkommendes Personal
Nichts
La posizione, la pulizia, lo staff, la quiete, il garage.
Consigliamo di arricchire la colazione.
Super Lage, freundlicher Empfang, Sauberkeit, Grösse und Einrichtung des Zimmers. Das Frühstücksbuffet hat die perfekte Grösse: gute Auswahl, aber nicht überfordernd.
Mein Zimmer war zur Strasse hin- und leider sehr ringhörig: wurde nachts von Gesprächen der vorbeigehenden Leute auf der Strasse wach gehalten und morgens um 5:20 von der Strassenräumung geweckt. Kein Drama, aber etwas doof.
Helped pickup and drop-off to the train station. Very kind. Clean and beautiful room.
sehr schönes Hotel, schone Ausstattung
Super Restaurant! Tolles Essen!
Frühstück fantastisch, grosszügig, serviert in der Stüva Grande. Zimmer super sauber und sehr zweckmässig eingerichtet. Der Stil gefällt uns! Zentrale Lage für Restaurants und öffentlichen Verkehr. Parkplatz inbegriffen. Sauna ebenso! Wir kommen wieder!
Alles
Nichts
Modern ausgestattetes und geräumiges Zimmer
Auswahl beim Frühstück eher dürftig. Keine Skischuhtrockner.
Tolle Lage in der Fußgängerzone, super Abendessen, geschmackvolle Zimmer, Sauna klein aber leer
kleine ältere Sauna
Super angenehmer Aufenthalt. Danke.
スタッフの対応
無し
Super clean and comfortable. Only 10 min walk to the XC ski tracks.
Muy comodo el hotel, la habitacion es grande y super comoda, el personal muy atento y siempre atentos a ayudarte.
El desayuno podria tener un poco mas de variedad en huevos o bebidas, en general estaba bueno pero puede ser mejor.
Cosy, well-located, good infrastructure, good breakfast and very friendly staff.
Nothing - I liked everything.
Für das glutenfreie Nachtessen bei der Halbpension bekam meine Frau eine eigene Karte!
Struttura nel cuore di Pontresina e ben collegata con i mezzi pubblici. Servizi e disponibilità del personale eccellenti. Super consigliato!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.35/10Overall sentiment indicates the rooms are very clean and well maintained.
Service
9.85/10Guests frequently mention friendly and helpful staff.
Location
9.35/10The hotel is praised for its central location, great access to local attractions.
Room Quality
9.35/10Modern and comfortable rooms are highlighted in several reviews.
Amenities
8.35/10Amenities have been described as adequate, with some suggestions for improvement.
Value for Money
9.85/10Multiple comments emphasize good value for the services provided.
Food and Beverage
9.35/10Consistently good reviews about breakfast and dinner offerings.
Overall Experience
9.75/10General satisfaction of guests reflects a very positive experience.