avid Hotel Fort Mill - Carowinds Blvd by IHG

Room was clean and breakfast was excellent.

I like the avid style and modern set up of the hotels. This is my third time staying in an avid hotel.

The evening staff on our arrival seemingly were disorganized and unprofessional. I’d called a couple of hours before our arrival to see if we could get an early check-in. They told me that it was not available, however, when I arrived, I overheard the two front desk clerks, stating that they were just beginning to assign rooms in. There were no other guest waiting on an early check-in or rooms to be assigned. It seemed as if they intentionally waited too well after the check-in time to begin assigning rooms and that was very frustrating, considering that I called in advance.

The location was close to the attractions. The lobby was clean and the staff was friendly. I also liked that they had a beverage station available all day.

Breakfast was subpar! The selection needed a choice of a waffle station or pancake maker. Outside of that, the staff was pleasant and helpful! Room lacked a microwave.

Clean and comfy

Nothing everything was great

Staff was exceptionally friendly! Great value for what I paid

Mattress was just OK. But good value for the money I spent.

Great breakfast, and very comfortable bed. Nearby local attractions.

It was clean and the front desk staff were amazing

I was charged twice for the room and they have not responded to emails or phone calls about it. I was told I’d receive a receipt in my inbox and the money back in 2-4 business days. They have done neither and it’s been 2 weeks now

It was a convenient location to the amusement park. It was clean, fairly priced, fast and easy check in!

I found no issues honestly

I left a $50 deposit on my credit card when I checked in and I still haven't received my refund. I've already emailed the hotel and haven't received a response yet; it's almost been a month!

Location was great.

Location, clean, food, breakfast, and friendly.

Na

Na

Very clean, comfortable bedding. Room was clean and bathroom was clean also.

Location is great for us and the size of the room and bath are outstanding

Very loud all night

The Hotel was fine, but I could sleep at all as the room above me super loud all thru 5am. I called the front desk to make them aware of the noise issue and they did not do much to try & address the issue. They acknowledged that there was an issue, but nothing more. Disappointing.

Everything

All the lady bugs in my room

The location, price, and comfy bed

The floors could have been a little cleaner

Very clean and employees were very nice.

Everything was great.

Loved my stay! Staff was always pleasant and welcoming! Will definitely recommend!

Hotel di catena con tutte le comodità. Vista meravigliosa su Carowinds. Letti comodissimi.

La struttura come tutte in America é senza isolazione, si sente sia ai lati che da un piano all’altro. Peró non ci sono stati problemi per dormire.

good location

doesn’t accommodate a small child. no bath tubs. dirty , unswept , sticky , visibly unclean. staff doesn’t even greet with a hello or goodbye as you’re walking through.

Breakfast was good with a good selection. Rooms were very spacious and beds were comfortable.

The bath towels were really rough.

The property was nice and clean

Had lady bugs in the room

Location

Front desk staff not friendly nor helpful. Breakfast was terrible.

Very clean. Accommodations were adequate for our needs. Price point was good.

Consider putting a few more hooks for clothing in the bathroom.

Loved the breakfast accommodations as well as the staff's joy and likability.

One stain on a towel other than that was a great experience.

Clean room

Very friendly staff.

Excellent.

Welcoming staff. Clean. Efficient. Perfectly adequate. Would stay the night again if going to Carowinds.

The staff was really great. BUT the walls really are paper thin and you can hear everything. Would be great if hotel offered sound machines. Obviously this is a real issue considering everyone keeps commenting on it. I should have believed other reviews.

This stay was just a stop over on our way to Charleston. Great clean hotel.

Great place to stay!

Great place to stay when visiting the area. Definitely recommend!

Perfect

Very nice place. Staff friendly. Street a bit loud.

The front desk staff is AMAZING! They’re super friendly and helpful.

I don’t like how small the fridges are and the fact that there is no microwave in the rooms. Another thing is the prices of the “store”. They up charge and it’s ridiculous.

Exceptional one night stay. Nothing bad to say at all. Will definitely be back.

We went to go to a Narroway Show! It was a wonderful hotel and stay.

I can NOT recommend staying here. The office staff made random charges to my credit and debit cards WITHOUT permission/authorization. When approached with the issue, they've been anything but helpful. In total, more than $2,000 in charges have been made/attempted without a single authorization from me. I've had to cancel all cards and replace them ... and these weren't "stolen" credit cards, but actual charges from the hotel itself. My actual stay was quite nice and the the hotel was clean, well-taken care of and good. The hotel staff was friendly. It is genuinely unfortunate that a misorganized and unhelpful office staff can leave such a dangerous blemish on the facility itself.

Very clean

It was excellent

Beds were comfortable. Staff were very kind. Rooms were clean.

The bathroom door would not lock and one of the elevators was really slow

The view of the theme park. The beds were comfortable

The breakfast. They should have waffles

On our one night stay there was a water main break. The hotel and portion of the city lost water, which was no fault of the hotel. The staff was courteous and kind through the ordeal and kept us informed. They worked hard to ensure the guests were still provided for. The hotel was clean and easily accessible.

Modern, efficient room. Great pillows and bed. Great shower. Reasonable prices. Free breakfast, Wi-Fi, and parking. Close to Hwy 77.

Remote control for TV was not functioning properly (needs a new battery?).

Everything was great overall.

Everything was great overall we just unfortunately experienced a water outage which of course wasn’t the hotels fault it was just very unfortunate.

Attractive design, extremely comfortable bed, accommodating staff. The breakfast was good too.

Everything was great

Our stay was basically a good one with one major exception. The automatic switch for the bathroom is EXTREMELY obnoxious. Walking into the bathroom in the middle of the night and being confronted by the bright light comiing on automatically was very disturbing.

Comfortable modern hotel with reasonable prices, close to highway 77. Tea and coffee always free.

Nothing.

The staff went above and beyond! Porshe, front desk, was attentive and ensured my family had what was needed for departure! A housekeeper was helpful when my hands were full and needed help getting things to my room! The beds were comfortable & pillows good

Nice, clean minimalistic property. The only negative is adjusting to entering & leaving property with dime unusual twists & turns BUT I would stay, again

Excellent staff and facilities.

Nothing

Great service and clean

The clothing hooks in the room on the walls. The ice buckets at the machine. Outdoor reclining for smokers, along with the Cafe furniture. Automatic doors. FRESH GROUND COFFEE IN THE LOBBY! Power window curtains.

Not much. I had a hard time parking my flat bed and gooseneck trailer, but that's dependant on location.

Great location and very nice facilities.

Staff was very friendly. Rooms, lobby, grounds were very clean and comfortable. We really enjoyed our stay, this was a fantastic experience. The only thing that would make it better would be a pool. Very close to Carowinds park.

The staff was wonderful

Everything was so nice

It was close to the Carowinds! The hotel was clean, well organized, and comfortable! It was beautiful!

None

Very good

Super super clean

Close to Carowinds

Waking up in the middle of night to a fire alarm Hard to watch Netflix

Clean updated and affordable in a good area for restaurants and shopping

Great stay. Everything was clean. Service was prompt. Breakfast was really good. Loved the hotel ambiance and staff was very friendly. Stayed due to proximity to Carowinds and will definitely book again.