River Haven Hotel

Location is great, and having parking in Rye is a real plus. BUT ….. - no longer offering evening meal - a real downer for me - smell of bleach / cleaning products in bedroom and hall areas was unpleasant - poor TV reception. Kept going on and off. And when I asked at reception about this the staff member came 3 hrs later.

The River Haven is in a great position by the river, and a short walk to the beautiful historical area of Rye. There is plenty of parking. The staff are very friendly, and breakfast is excellent, with plenty of choice.

Rather disappointing, hotel seemed tired and needed attention. Ground floor rooms had windows and doors which could not be

Lovely welcome from staff who could not have been more helpful throughout our stay. Clean comfortable room with a lovely view of the river.

Great budget hotel, well located for Rye with plenty of parking

Good location to explore Rye and the Nature Reserve. Room comfortable and very clean. Breakfast was plentiful Staff helpful and generally friendly. Price reasonable and there is parking on site.

Would have been better if resturant was open View from room overlooked next door property and dumped cars

About 5 minutes walk from Rye old town, markets, shops and restaurants. Hotel, although a little jaded round the edges decoration wise, was lovely and clean and comfortable. Bedrooms were a good size, comfortable beds and pillows and bathrooms very clean. All public areas were clean and tidy. Staff were very pleasant and couldn't do enough for you. Good bar with an area outside with seating overlooking the river. And, breakfast was wonderful and many options. Would stay here again if down in Rye overnight.

When we arrived we were given a room that was not been serviced. Looked like someone just left in a hurry the second room was acceptable but room 19 has a very loud extractor fan .it was clean and quiet good sized The breakfast in the morning is really good the service us excellent There's plenty of parking spaces

Friendly staff, delicious breakfast and comfortable bed. Had a lovely stay and would definitely return.

Staff friendly and helpful. Breakfast was excellent. Location perfect. Overall a very pleasant stay. Thank you

Great location, ample parking, friendly staff, clean hotel, fantastic breakfast. Would go back again

Our room was up in the eaves with 1 small velux window and no window in the bathroom and it was 28 degs. We had to keep our door open to the corridor and there was a fire exit door open down the corridor we got a through draft but obviously that wasn't private having our door open. You had 1 person on reception and after waiting for someone to come to the bar after 10 mins I went to the reception and the lady said oh that's me , I'm the only one here and doing the reception and bar . The breakfast table was very limited , cooked breakfast ok but no croissants etc just toast, cereal and apples and bananas.

Staff are very friendly,but property is showing its age.Blind in bedroom didn’t work properly,toilet flush missing the button and light above mirror not working.

Lovely location. Family room was spacious & clean. Plenty of storage. Shower was lovely & hot, plenty of towels available. Breakfast was delicious enough to stop you being hungry. Staff were attentive, pleasant & very helpful. Area is nice & peaceful at certain times of day. Highly recommend 👍

The staff were really kind and friendly. Good quality breakfast. Easy parking. Rye is a delight.

Excellent customer service from the lovely lady at reception! Breakfast was great- continental with the option to order a hot meal too (the scrambled eggs on toast was delicious). We had an early train booked for our checkout day however the hotel arranged a takeaway breakfast which we really appreciated. Room spacious and clean - we’d absolutely return!

Staff were helpful and nothing too much trouble even taking and collecting our cases to/from room. Unfortunately we had to leave two days early due to very hot weather and both feeling unwell

It was perfect except that the Restaurant wasn’t open apart from for breakfast. It would have been nice to have an Evening meal there.

Pleasant hotel, comfortable and quiet room, easy parking, very convenient for walking to the centre of Rye.

Excellent location and staff. Above average breakfast for this type of place. Nice size rooms. Clean bathroom but the bathroom was a bit run down.

Stayed at this hotel before and enjoyed it. This time the hotel had been up grading some of the rooms. One of the best reasons for staying is the staff are very friendly and helpful. Another reason is one of the few hotels in Rye and surrounding area with its own car park.

The staff were excellent and very accommodating. Very comfortable room for a family of 4 and the beds were very comfortable. Breakfast was excellent - lots of choice and extras were available if needed. We were also able to pay for late check out which was fabulous as we had been to a wedding the day before and really needed to have a lay-in!! Would definitely go back and would highly recommend!

Nice clean comfortable room, excellent breakfast. Only a few minutes walk from Rye town.

A large, clean and comfortable room in close proximity to Rye town centre with ample parking. We only stayed for one night but if we return to Rye, which we may well do, then we wouldn’t hesitate to stay here again.

Hotel looks run down from the outside but very clean and fresh inside. Breakfast excellent !

Will definitely come again. Comfortable room and very friendly and helpful staff. Felt very much at home.

A quiet friendly hotel with all the essentials and a great breakfast.

Stayed one night. Great position by river. Short walk into town. Room comfortable and friendly staff. Has parking. I would definitely stay again

The loo was in a horrible condition and was smelly. Apart from that everything else was great

Hotel location is perfect next to the rover, hotel staff is welcoming, very good breakfast options, good size cozy rooms. Overall a good budget friendly stay.

10 out of 10 for the staff, who were welcoming and helpful. The location of the property is very good for exploring Rye, a short walk away. The room size was good, however the window locks are old and ineffective, and I noted a fire door propped open, giving people access from the street. Needs some money spent on it to bring up to standard, but as I said, staff were great.

Really good value for money in terms of hotels in Rye.

Great stay

We had a lovely stay. Perfect family room for 4. The staff were all incredibly friendly and helpful. Amazing cooked breakfast. Would stay again next time we are down here.

Very enjoyable couple of days. Friendly hosts and tasty breakfast cooked to order. Clean and comfortable room. Plenty of parking. Excellent location for town. Sadly evening restaurant no longer operating but plenty of other eating options within short walking distance, including a lovely Italian.

i had room 17 at first there was hair on the towels and stains in the bath so i had to change rooms as my daughter has medical needs i dont usally had a problem staying at this hotel but this exsperance i was not to happy with i fill bec it was a cheep room the standards were dropped and i fill that all rooms should be comfy and beds well maintained with nice warm blankets me and my daughter were both cold and the beds were really unconfitable so wasant a very nice stay

First time staying here. Really friendly. We spend a lot of time in Rye and surrounding areas. Looking forward to returning.

Been here couple times now, family rooms are perfect for our family of 3. Staff are great and helpful. Rooms nice and clean. Breakfast inc too

Really lovely staff, nice comfy room and warm. Good location for Rye and car parking.

Enjoyed our stay, very much. Breakfast was wonderful, service was also great 😊. Will stay again when we are in the area. Many Thanks.

We had a pleasant stay at the hotel and was ideal and affordable for our 1 night stay.Staff we’re all very friendly and breakfast was of a reasonable standard and a good variety.The superior room had a very comfortable bed,bathroom is a little dated but as previously stated served a purpose.Not the best outlook from the bedroom window but again wasn’t there for the views.

The staff were all really friendly and made us welcome, the breakfast was good and we had everything we needed. The room furniture was a little tired but our room was quiet and comfortable and we had an excellent short break. We would certainly stay here again as it was comfortable and just a short walk from the town.

Absolutely freezing cold room, despite going to reception no one came to the room to check the thermostate. To have a shower, we had to heat the bathroom with a plug in fan heater and remove before shower for safety. Everything else was really nice, but spoilt with being cold.

We were there for Christmas festival . Handy place to stay with large car park. Town centre a short walk.

Really friendly staff and great service. Breakfast was good too. The room was clean, but the mattress wasn’t the comfiest

Very comfortable stay. Double room (22). Clean & tidy and staff very friendly. Only complaints, shower needs updating and wife had the avocado for breakfast but it had been mixed with something which made it strangely & texturely not tasty I’m afraid.

Liked everything about it.

EXCELLANT ALL ROUND

Mildly bathroom, broken toilet roll holder. Dirty grubby carpet. Horrible lumpy mattress. Tiny tv for a family room. Dirty remote control. No fridge.

We have stayed at the River Haven before and enjoyed both visits. The room was clean and comfortable, breakfast was delicious and staff were very lovely.

Well presented, decent sized room overlooking Rye Yacht moorings. Comfortable bed and good range of TV channels. Generous tea / coffee / milk provision in room. Good range of continental and cooked options at breakfast - very tasty. Easy walk into town for a range of restaurants for evening dining. Friendly and helpful staff.

Very nice staff who were friendly and very helpful. Convenient location with good parking and an easy short walk into the town.

Warm welcome form friendly helpful staff. A simple but very clean and comfortable room over looking the river. Delicious breakfast and walking distance to centre of Rye. A little place of joy that we will be returning to.

Really enjoyed our stay here. Hotel was charming and staff were really nice.

Staff so helpful. When we got separated from our car (long story) the man on duty (owner? member of staff?) went out of his way to offer me a lift so that I could pick up the car.

It was a an average three star hotel which in general was cozy and comfortable, The staff were very friendly and attentive. Breakfast was substantive, and car park was more than adequate. The location was very good, with outside sitting. Majority of the guests staying were elderly, therefore their needs in the bathroom needed to be made adequate. WC were too low and generally needed upgrading with hand rails and mixer taps. In all we were made welcome.

Staff very friendly and accommodating room a bit tired and no view from window. No food provided in the evenings but good breakfast

Lovely hotel, recently renovated and friendly staff. The breakfast was also excellent.

The staff at this hotel were very friendly and helpfull especially the young lady, the hotel is very comfortable and looks like part of it has been updated but the room looked a bit tired alrhough clean, the bathroom was ok but definitely needs updating and had a funny smell to it, also the hot water was very hot, too hot in fact that when my autistic son aged 13 took himself to have a shower he scalded himself on his sholders, its a shame there isnt a onsite restaurant so had to drive every evening to find somewhere to eat as although restaurants are pretty close it was too far to walk for my disabled husband, the breakfasts were great and the staff were very attentive, we had a lovely staybthough and would highly recommend

Inexpensive modern property with parking. Easy walk into town centre. No thrills, but clean and comfortable.

Was a lovely stay, staff friendly and very helpful, breakfast was good… bathrooms and curtains could do with a little tlc as bathroom smelt rather mouldy but on a whole would stay again .. and recommend it

Excellent location, close to town. Hotel staff were so lovely and very helpful. Breakfast choice was good and very tasty. Room was lovely with a patio area, table and chairs to relax on. Tea and coffee making facility was very well stocked and there was water too. The cleanliness of the room was ok but noticed things like the top of the headboard was dusty. But overall really good and would stay again.

Well located, clean with friendly staff. Very good full English breakfast. Good car parking - I would stay here again.

Lovely welcoming hotel right by the river and very close to the beautiful town. Staff very welcoming and friendly and we will definitely be coming back.

Perfect location just a 5 minute walk into the centre of Rye. The staff were so friendly and made us feel welcome. Great breakfast in the morning. Lovely stay!

Good welcome, friendly staff, clean comfortable bedrooms and breakfast was very good

Of all 8 places booked on our trip this was 2nd Very nice modern room View of car park Breakfast very nice Would I book again YES

Relaxed atmosphere with friendly staff just a short walk from Rye old town, Mermaid Street etc

Bathroom needed attention in the room we had. The management know about the issue we had. Breakfast was very good and the dinning room pleasant. We internet would stay there again. (In a different room)

Everything. Everybody, great felt relaxed.

Location was prefect walking distance to everything and lovely being next to the river with view of boats. Is on main road but the car park gives it distance so no noise. Staff were lovely especially the young bubbly lady who serviced us at breakfast who was very attentive. Room was a brilliant size double bed with 2 single bed we were very comfortable. No fridge was a bit of a let down and the room could use a good deep clean I.e. dust around the pipes in the bathroom. They let use the car park before and after check out which was very handed.

Really good spot if you are visiting Rye. Short walk to the old part of Rye,plentiful free parking. Nice room and very good service from the Lady at front desk. Has a Bar,serviced by said Lady,but no dinner restaurant..(while we were there) You can order in and the Hotel will provide warm plates etc;.........or,weather permitting ,walk across the river into Rye old town.

Nicely situated with good view over a river inlet. Very friendly staff. Great breakfast - good quality sausage and bacon which sometimes lack in other hotels.Relaxing bar area and outside seating next to the inlet which was pleasant on the sunny day we were there.

I really can’t fault the River Haven hotel at all - every aspect of my visit was perfect. Free parking, lovely friendly staff, spotless large rooms, ideally located in beautiful Rye, delicious breakfast and everything you could need.

Everything was really good unfortunately the wi fi was very poor in the room no 11

We didn’t managed to stay in the hotel at all. System messed up and they couldn’t find my booking despite I have a confirmation email. Luckily they are kind to refund us rge difference in cost after suggesting we rebooked at their sister hotel. The quality was definitely below our expectations

A nice hotel with really friendly staff and a tasty breakfast cooked to order.

Lovely hotel in a good location. Staff were very pleasant and helpful. Check in was quick and easy. Plenty of parking. The rooms were a good size and very clean with comfortable beds. Bathroom was also clean but in need of updating. Breakfast was great with plenty of choice. We would definitely stay here again.

The staff made you feel welcome when you turn up and for breakfast.👍

Very friendly helpful staff. Breakfast really good quality food cooked well

Staff with exception of night porter outstanding

Great value for money, really appreciated the generous and tasty breakfast a la carte.

The location, service and staff were excellent. We were sad that the hotel was obviously in urgent need of some major renovation. Breakfasts were brilliant and staff advice on local amenities was very helpful. Again sad that there was a bar but no service and it was open to non residents but not sure why.

Really enjoyed our stay. The service was excellent

Friendly staff, good breakfast in a comfortable and congenial setting

The staff were all really friendly and welcoming

It was wonderful. Sally was the best at the front desk. We stayed in the Queen Elizabeth room and the town was delightful. We loved the room and wonderful Christmas atmosphere.

Great location very pleasant staff. Good size car park.

Great breakfast and staff so friendly.

Staff were very friendly

Was very nice hotel 🏨 really clean and nelpful friendly staff

Friendly staff, clean & comfortable room ,good service , parking space and freshly cooked breakfast. Great location with nice view.

The staff are so warm and friendly and nothing is too much trouble.

On the other side of the river, but easily walkable to Mermaid St, High st. and other Rye attractions. The cooked breakfast is of a high standard. This was our second visit to River Haven and the Expedia rate for the family room was v. welcome.

The Hotel was good the staff excellent.It would have been better if the hotel had been able to offer a dining experience in the evenings.

Nice friendly Hotel , excellent staff good location and would not hesitate in going back , had a lovely time. Thank you all at River Haven

Comfortable stay, good breakfast with nice river view, welcoming staff.

Nice room and great facilities a short walking distance from the historic district in Rye.

This hotel is ideally placed to visit Rye without having to negotiate the tiny streets of the old town. It is a very short walk away with good parking. The room and bathroom were spacious and clean though the carpet is a bit worn. You need to be careful in the shower in the bath as it is easy to slip - maybe a shower mat could be provided. The towels were very good - large and thick. The cooked breakfast was very good. The staff were friendly and helpful.