smartments Wien Heiligenstadt vs Similar Hotels

Mixed sentiments with some issues related to heating and pillow quality.

Comfortable rooms but mentioned issues with cleanliness and amenities.

Rooms were consistently described as spacious and well-furnished.

Rooms were clean but noted to be a bit tired and basic.

Overall cleanliness mentioned positively across several reviews.

Multiple reviews mentioned issues such as black mold and dirt.

Some reviews mentioned cleaning issues, indicating it needs improvement.

Some guests experienced issues with room updates and noise, indicating a need for improvement.

Multiple reviews highlight excellent location with transport options nearby.

Great location mentioned in several reviews, near metro and supermarkets.

Positive mentions about being well-located near tram access and easy transportation.

The hotel is well-located, within walking distance of major landmarks.

Staff were described as helpful and friendly, indicating strong service.

Consistently positive feedback about staff friendliness and assistance.

Several reviews praised the attentive and warm service from the staff.

Despite a negative experience with one receptionist, other staff members were friendly and helpful.

No specific mentions, thus rated standard for this hotel tier.

Not specifically mentioned, assumed standard for hotel tier.

Breakfast was mentioned but with mixed comments about pricing.

Breakfast was highly praised with a wide variety and quality.

Positive mentions about kitchen facilities but some essentials missing.

Availability of kitchen and washing facilities; some amenities were lacking.

Good availability of amenities, although breakfast was noted as expensive.

Limited parking options, which disappointed some guests.

Good value mentioned, especially in context of location and amenities.

Mixed reviews about price being high for the quality received.

Overall good value but some facilities considered pricey.

Good value considering the offerings and discounts available.