Treebo Petals Suites Marine Drive

It is a great value for money stay

Nice

The lady who cook the breakfast for us....

Access to the apartment is narrow. The receptionist repeatedly instructs/ commads people to close the door, even though this is part of his responsibility or proper door closer needs installed if they cant close.. Additionally, the lift/ elevator is not functioning properly when multiple floors are selected. No tissue rolls or tissue boxes not available. The bed foam is not upto standard so that back start after sleep...

VERY GOOD

Spacious, spotless rooms; friendly staff, delicious breakfast

Long distance

Staff is not, treebo is satisfactory

Facilities and arrangements were good also with good friendly staff.

All answered in the review. Ko

They cancelled my booking by just sending a mail ,which I saw later . They could have called before cancelling

Arrogance

I was robbed and humiliated (i am using this strong words ROBBED and HUMILIATED because the way i was treated was very intense). Staff behaviour is very rude, especially the manager(Name: Subramani). Because i was *literally robbed* for accepting already torn bedsheet with a small hole and which is almost degraded. Unexpectedly, my leg got caught in that hole while moving, which made it slightly bigger. Instead of accepting their mistake, the manager accused me of tearing a *new* bedsheet and demanded a penalty. To justify this, they showed me an invoice for brand-new bedsheets and falsely claimed that it was the same one they had provided. They asked me to pay 1000rs for already torn bedsheets. I refused to pay that amount since that invoice clearly mentioned 710rs for one bedsheet. I showed them that the bedsheet was already old, used by many people, and damaged before we received it. I initially told them that i am running late for my train and they used it against me. They told that they let me leave if either i pay the price or buy them a new bedsheet at that instant(completely illogical to buy a new bedsheet,give it to them and leave especially when you are running late). Finally with very less time to catch my train i paid them 710Rs when i felt i was robbed. I request the owner of the property to share contact for bringing out a solution to this matter. At first, I thought it was a good hotel for the cost, with decent food, but this rude and dishonest behavior completely changed my opinion. I have never experienced such an unprofessional and worst attitude from any hotel before. I suggest everyone to personally take the reception staff to your allocated room and check all the properties including bedsheets which are even inside the AC bedsheets while you are checking in.

Clean and friendly staff

Location was too inside in small road, difficult to find

The entire building got refurbished and looks great with all the amenities

The sink pipe was leaking and I couldn't notice it after continuous usage. So,, I avoided using it. And Noisy fan in the bedroom

سيئ جدا

لا انصخ به ابد للسعوديين ولا الخلييجين

لا شي ولا انصح به و الاسباب كالتالي

اول شي اكبر حرميه وشركة بوكنج غلطانه تدخل فندف حرميه وسئ التعامل بعد وصلي الى الفندق تم الغاء الحجز وطلب مني حجز جديد الثاني التكيف حار الموقع سيئ جدا لا انصح السعوديين و الخلجين به

I booked this hotel one week in advance. Upon arrival, I was informed that quests with ID cards from the same district as the hotel would not be accepted, and we were directed to another property under their management located 8 km away. This policy was never communicated during the booking process, nor was it clearly stated on the booking platform. We were made to wait for 30 minutes before being transferred, which was both inconvenient and frustrating, especially after having booked well in advance. When I asked the staff to show me where this policy was mentioned online, they were unable to locate it themselves. I stayed at this hotel a year ago without any such restriction, so this sudden, unexplained change in policy feels unjustified. This experience was highly disappointing, and I believe such rules should be transparently disclosed at the time of booking to avoid causing inconvenience to guests.

Shud have dinner option too

The tea and coffe were not good

Rooms and facilities

The way to hotel.

The accommodation and facilities exceeded my expectations.

Need improvement in menus of complementary breakfast.

Colazione buona e abbondante. Hotel pulito. Staff molto cordiale e disponibile

Cleanliness

Nice room. Great bed. Brilliant showet

Had to communicate with the staff. Paid for WiFi. The location. Couldn’t open blinds due to proximity to other buildings

Clean , comfortable, staff was very friendly and helpful

Great hotel - very kind and helpful staff; beautiful, clean and comfortable room; good and generous breakfast; quiet location. Highly recommend

Nothing - all good

Too bad ........................................................bad,

standard buffet break fast

Alles was nog maar pas gerenoveerd dus het was allemaal volledig nieuw. Super veel ruimte, mooi, aangenaam en helemaal in orde. De klantvriendelijkheid was heel groot, ze waren heel hulpvaardig.

Niets

The room was spacious and clean with all the amenities. The location is also good since everything is accessible nearby. The breakfast was also okay.

The behaviour of staff was a little more than intimidating. Asking to re-park the car for no reasons and asking personal questions instead of just politely sharing their policies.

The review is not for the property but Treebo hotels who are using Booking..com to lure customers saying no prepayment and hidden property policies threatening guests to pay a prepayment else face cancellation and deny stay based on fine print policy which is not visible on the property policy. Refund is not provided for denying stay saying fine print policy overrides. Fine print policy nowhere stated clear restriction on the app and Treebo fools customers using Booking.com

The review is not for the property but Treebo hotels who are using Booking..com to lure customers saying no prepayment and hidden property policies threatening guests to pay a prepayment else face cancellation and deny stay based on fine print policy which is not visible on the property policy. Refund is not provided for denying stay saying fine print policy overrides. Fine print policy nowhere stated clear restriction on the app and Treebo fools customers using Booking.com

Good

No food available Break fast with only one dish no variety

Everything was well setup.

At some point, there were ants attacking my suitcase. They were not there when I entered the room, so maybe it was an unfortunate incident, as the room was very clean overall.

Hotel has no concerns. Problem is Treebo with false promise of zero payment bookings

Treebo customer service harassed to make pre payment despite booking clearly stating no prepayment. The customer has been fooled to reserve booking with false information.No response on this from Treebo

Absolutely perfect. Everything was great. Definitely recommend and will come again.

Good breakfast, not having many options but what was available was good.

The lift was not working and the road to the hotel is too narrow.

Breakfast was OK. Very limited items. Boiled eggs/omlette should be provided daily.

There is no provision for lunch/Dinner. There aren't good restaurants nearby. Though the hotel allows supply through swiggy or Zomato, still a provision for simple dinner would be an added advantage.

Spotlessly clean and large suites with a semi-open Cafe on the top floor. Much appreciate the Cleanliness :)

Room is clean and ambience is good

Comfortable stay with family. Clean room and approachable staff. Overall great experience.

Breakfast Location

No Wifi Broken door handles Dirty bed sheets

I liked the location, close to every amnesties

None

All good would recommend and stay again

The air-conditioning was not working very well

Toilet seat is so bad