Canopy By Hilton Chicago Central Loop

In the central loop. Very clean. Staff all friendly.

$75 to park a car. Not many chairs in the room.

The space in the room

No swimming pool

It was within walking distance to the train station

Great Hotel. Vibe is perfect. Great restaurants across the street

NA

The staff was very helpful in showing me how to navigate through public transportation and being very understanding to my anxiety about traveling.

Everything was clean and the staff was inviting and helpful.

N/a

Very nice rooms, very clean hotel

I reserved a landmark view but was put on the second floor with no view.

Location is great

Beds are terribly uncomfortable (for us anyway)

it was clean

The additional fees they don’t tell you about before your booking. We showed up to check in and were told we had to swipe our card for an additional $500 we weren’t prepared for

Good clean interior with everything you need

The decor of the hotel and room was lovely. I am a fan of art deco and the rooms were done perfectly.

Whoever decided having a master power switch in a guest room without telling the guest they could turn off their ability to have lights in the middle of the night is an absolute moron. Can’t say enough how idiotic the concept is in a hotel room.

Location and very clean

Location

It was close to the Chicago Train Station.

N/A

Hotel was clean and was on a good location

The lady at the front desk was on a personal phone call the entire time during the check in process. For the price of the hotel you guys dont have a bell hop to help with the luggage to the room. Again for the price the room didnt even have a hair dryer

Location

Furniture and bed are uncomfortable for older person with back issues

Never imagined what my hotel could be like until I arrived. My king size room was awesome & the views were incredible. Comfort was paramount during my stay here… I’ll be a return customer…

I couldn’t stay longer….

Overall friendly atmosphere! The staff were very helpful!

It was great!

Not earned but o have hilton name Checked in went to the room and left to another hotel

Pretty much everything from staff to dirty room

Beautiful room spacious clean great view awesome staff

N/A

Upon arrival 2 front desk people were excellent with customer service and getting me checked in fast shortly received a text about my room and if I had any questions to let them know much appreciated job we'll job nice room clean

N/A

I was told breakfast was included but this turned out to be untrue

Location was near a-lot of major places. It was very clean and stylish design.

The bed could’ve been more comfortable. And i wish there was room service.

地點近

The restaurant on 16th floor and the views and bar.

Really couldn't think of anything we didnt like

Spacious room, well appointed, quiet.

Location was terrific. Close to train station and walking distance to everything. The room on the 14th floor was comfortable and inviting. All of the personnel that we interacted with went over the top to assist us.

Water pressure was a little light

Previous Canopy hotel was very IKEA-like. This one was decidedly upmarket and inventively stylish. This stay made me a fan of the brand- far nicer than Aloft, possibly exceeding Indigo. All that said, it is very targeted to millenials. Just 2 1/2 blocks from Union Station.

Don't like 11:00am check-outs. Other tan that, I have no rocks to throw. It was 11 degrees outside- brrrrr.

Location

Very friendly staff. Fantastic room!

No room service

The staff was not friendly and not considered

They welcomed us and served us very well. The concept of the Canopy brand is really something different, talking about decoration, furniture, accommodation. The hotel is very well located too and close to Chicago Riverwalk, Millenium Park, Chicago River, restaurants, bakeries and more. The Skydeck is about 100 meters away. I’ll come back again

Loved theme- updated, clean

NA

would have liked free breakfast for the cost of the hotel

no free breakfast

Location Staff Cleanliness

Bar was great!

Amazing location and comfortable room

The rooms were absolutely beautiful, staff was great and the location was convenient

Excellent stay. The hotel is great and the rooms are nice.

Room was very clean. Hotel amenities were great except there was no microwave

Great central location. Met all of our needs. Very attentive staff. Will be back. Thank you.

Second time here. Food and drinks are expensive but had a great time there

Room was beautiful and staff was super friendly

Amazing property, one of the nicest I've stayed in, 10/10 recommend

The staff was excellent. My only complaint was that there was no room service for dining.

Great rooms and excellent service

Ac did not work room was hot there were old food on counter

Everything was good

Perfect location!

This is a good hotel for business travelers. The area closed down for the weekend but was in walking distance to many things.

The staff was attentive and professional, though I don't think the number that texts you when you check in is a human, because I asked if they had something I'd run out of and never got a response. Regardless, it was a beautiful place to stay with extremely comfortable beds--down pillows included. Slightly loud on the side I stayed on, but it calmed down after a while. Thank you for a nice stay.

Excellent

Very comfortable bed, nice layout of room, clean, and love the Nespreso machine in the room and access to hydration station

Very inviting and comfortable hotel

Nice little hotel near our event. Clean and sharp looking.

Would stay again

Great hotel! We would stay there again!!!!

Cleaning staff was excellent. The air conditioner was loud. Love the vibe.

loved this hotel , very cozy! great location as well!

The room had historic charm and was stylish but the light switches took some getting used too. We had a figure out which switch turned off sections of the room and electrical sockets. Eco friendly but be careful or you might not charge your phone.

The rooms were beautiful and comfortable

I do really like staying at canopy and this was my second time so I do suggest to book the Landmark view!!

Very nice hotel, room was lovely. Quiet place. Enjoyed it very much

Perfect!

Loved the room, it was comfortable and clean. The bartenders in the lobby bar were excellent, breakfast was good, and the location was convenient for work.

Great hotel and staff is amazing

I had a disappointing experience at The Canopy. When I checked in around 10:30 PM, the front desk staff was unfriendly and rushed through the explanation of everything, which made the environment feel uncomfortable. Once I got to my room, I was surprised by how thin the walls were; I could hear noise from the neighboring rooms, including a couple next door having sex and loud music from below. It reminded me of my college days, which isn’t what I expected. The windows also didn’t block out street noise, so I could hear alarms and the train passing by. The service throughout my stay felt unprofessional. It took about 20 minutes to check out and have my bags held. I also missed the breakfast cutoff by just seven minutes, and the staff wouldn’t let me buy a croissant, which seems unusual for a café. When I ordered a latte, I received a pre-made coffee with milk instead, which was disappointing since I know exactly what I’m looking for. On a positive note, the decor is nice, and the location next to Union Station is convenient. However, if you're looking for a quality hotel experience, I wouldn't recommend staying here.

I had an absolutely amazing stay at the Canopy Hilton Chicago! From the moment I arrived, everything about the property exceeded my expectations—the atmosphere, the design, the comfort, and the attention to detail were all top-notch. While every part of my stay was wonderful, I have to give a special shout-out to Kevin, the bartender. He truly made my experience unforgettable. Kevin was welcoming, personable, and went above and beyond to create an incredible vibe at the bar. His energy, hospitality, and craft made me feel right at home and turned a great stay into an exceptional one. I can’t recommend this property enough and will definitely be returning. Five stars all around!!

Everything was great, I would recommend. It’s right across from Giordanos and right down from Willis tower where there are more dining options. Rooms are super dope. The only negative is, the roof top is closed on sat and Sunday. I arrived Friday and the outside portion of the rooftop was closed due to construction.

Beautiful rooms and nice staff

I had such a great experience here! The place was super clean, staff was very nice, beautiful ambience, & walkable to most things. I’d recommend this place to anyone such a good place to stay while on vacation!

N/A

The light switches were strange and controlled all the lights at once.

Beautiful hotel.

Very beautiful property and my room looked exactly like the pictures. Enjoyed my safe and will be back.

It was nice. The front desk lady was a rude though

I thought the hotel was nice. A little on the pricy side but it was clean and the finishes and furniture were unique.

Great sized room, staff were super friendly, facilities were cool and modern…loved staying there and would again!!!

It was the perfect stay next to public transportation and things to do in the city! We would love to return! The restaurant was also a huge plus! Coffee and staff were excellent!

The property was very nice. The staff was a little below average at the front desk.