Flying carpet
Flying carpet, Prince Faisal Bin Fahd Street, Jeddah 23611, Saudi Arabia- Public Art
English
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About this hotel
Luxurious Accommodation
Shangri-La Jeddah, located near Red Sea Mall, offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a range of facilities including a swimming pool, kids' club, and a variety of dining options.
Culinary Delights
Indulge in a culinary journey at our restaurant serving Caribbean, Chinese, and Peruvian cuisine. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request.
Wellness and Recreation
Experience 5-star luxury with access to a fitness centre, sauna, and hot tub for relaxation and rejuvenation. Let our multilingual staff assist you with exploring the area and making the most of your stay.
Book now to elevate your stay at Shangri-La Jeddah!
Nearby Attractions
Jeddah Outdoors Museum And Park
Jeddah Outdoors Museum And Park, Jeddah, Governorate of Jidda, Saudi Arabia- Park
Important Information
During the holy month of Ramadan, buffet breakfast at The Waterfront Kitchen will be replaced by Sohour (set menu) at Niyyali restaurantPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Children's playground
Sauna
Dry cleaning
Breakfast in the room
Massage services
Spa/wellness center
Currency exchange
Babysitting/child services
Valet parking
Hammam
Non-smoking throughout
Private parking
Outdoor pool
Sun terrace
Private check-in/check-out
Daily housekeeping
Parking garage
Concierge service
Wheelchair accessible
Allergy-free room
Kids' outdoor play equipment
ATM/cash machine on site
Lockers
Toilet with grab rails
Indoor play area
Higher level toilet
Kids' club
Emergency cord in bathroom
Rooftop pool
Hot spring bath
Outdoor furniture
Sun loungers or beach chairs
Coffee Shop on site
Fruits
Kids' pool
Steam room
Fitness/spa locker rooms
Strollers
Personal trainer
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Breakfast takeaway containers
Key card access
Mobile app for room service
Room Types
Deluxe Side Sea View King With Balcony
Up to 3 guests52 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features a spa bath. The spacious double room provides air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
52 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskToiletPrivate bathroomHeatingDressing roomSlippers
Deluxe Side Sea View Twin With Balcony
Up to 3 guests52 sqm2 Twin bed (90-130 cm wide)
This twin room features a spa bath. The spacious twin room features air conditioning, a mini-bar, a terrace with sea views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
52 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskToiletPrivate bathroomHeatingDressing roomSlippers
Horizon Suite City View King With Balcony
Up to 4 guests118 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Guests will have a special experience as the suite provides a spa bath. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a mini-bar and a terrace. The unit offers 1 bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
118 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
Horizon Suite Sea and City View King With Balcony
Up to 4 guests118 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite's standout feature is the spa bath. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
118 sqm
City View, Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
Horizon Suite Sea View King With Balcony
Up to 4 guests118 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This suite's standout feature is the spa bath. This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit offers 1 bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
118 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
Horizon Two Bedroom Suite Sea View With Balcony
Up to 7 guests155 sqmExtra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
The spa bath is the standout feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as sea views. The unit has 3 beds.
Sleeps
Up to 7 guests
6 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
155 sqm
Sea View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
One Bedroom Deluxe Apartment
Up to 4 guests120 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This apartment's special feature is the spa bath. This spacious apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This air-conditioned apartment consists of a dining area, a flat-screen TV with cable channels a mini-bar and a terrace. The unit has 1 bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
120 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
One-Bedroom Apartment
Up to 4 guests178 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This apartment provides a spa bath. This spacious apartment consists of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. This air-conditioned apartment includes a dining area, a flat-screen TV with cable channels a mini-bar and a terrace. The unit offers 1 bed.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
178 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingDressing room
Superior City View King With Balcony
Up to 3 guests52 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features a spa bath. The spacious double room provides air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
52 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskToiletPrivate bathroomHeatingDressing roomSlippers
Superior City View Twin With Balcony
Up to 3 guests52 sqm2 Twin bed (90-130 cm wide)
This twin room offers a spa bath. The spacious twin room provides air conditioning, a mini-bar, a terrace with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
52 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRefrigeratorDeskToiletPrivate bathroomHeatingDressing roomSlippers
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(563 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 17, 2026One of the best hotels
N/A
7/10
Reviewed Sep 13, 2026I like the staff and like the varieties of restaurants and the breakfast was amazing.
The pool area was so calm .. no music no one on the bar to bring some cocktails
10/10
Reviewed Sep 11, 2026The Shangri-La Level service is unbeatable!! Also the location. Overall, can’t fault it in anyway.
Nothing.
1/10
Reviewed Sep 4, 2026I did not get the refund yet
I have not received the refund yet
10/10
Reviewed Aug 31, 2026تعامل راقي وخدمة مميزة أوصي بالفندق وبشدة علما بأن الموظف عمار موضف الاستقبال كان في قمة الذوق والتعامل الراقي
لا يوجد
10/10
Reviewed Aug 26, 2026The view
7/10
Reviewed Aug 19, 2026Room is good
Too much noise and services is very bad
10/10
Reviewed Aug 16, 2026جميله جداً
السعر عالي جداً
10/10
Reviewed Aug 3, 2026النظافه والموقع والخدمه
موظفين الاستقبال يحسسونك انك جايهم في مناسبة رسميه للامانه وبكل وضوح يتكلمون بطريقه رسميه وتكلف وبدون عفويه بشكل مقزز اتمنى يتفادون هالشي
5/10
Reviewed Aug 3, 2026الإطلالة و النظافة
العزل عن الغرف
10/10
Reviewed Aug 2, 2026ممتاز و خدمة سريعة
لا يوجد
10/10
Reviewed Jul 20, 2026New, clean great restaurants
Parking need to be organized, no security watching the parking some cars parked in the way makes it hard to drive throw, even though a lot of available parkings.
8/10
Reviewed Jul 18, 2026Every thing is within the expectations
It is considered expensive but it is within the five stars Hotels since all of them are on the higher side comparing to the global market average 2
10/10
Reviewed Jul 14, 2026فندق فاخر من الفنادق الجميلة في مدينة جدة .. كل شيء ممتاز 👌
لا يوجد
10/10
Reviewed Jul 14, 2026النظافة الرقي والتعامل اللطيف غمروني بلطفهم
10/10
Reviewed Jul 9, 2026كل شي جميل
لايوجد
10/10
Reviewed Jul 2, 2026استقبال الموظفين قمة في التعامل وسرعة إنهاء إجراءات التشك ان والتشك أوت رائعين بمعنى الكلمه وخدمة الفندق والهدوء والنظافه كله فوق التقييم 👍🏻
لا شي
10/10
Reviewed Jun 28, 2026ممتاز جداً
10/10
Reviewed Jun 18, 2026The service here really stands out from their customer support on the phone to the reception team to the wellness center services, I loved my stay here and I’m genuinely glad that I chose this place to celebrate my birthday !
8/10
Reviewed Jun 11, 2026عدم وجود الحجز عند موظف الاستقبال
10/10
Reviewed Jun 8, 2026فندق فاخر كل شي اعجبني
7/10
Reviewed Jun 1, 2026كل شي جميل
حجزت جناح باطلاله شماليه غربيه كامله على الكورنيش .. وعند الدخول تم تغيير الجناح إلى الاطلاله الجنوبيه الغربيه .. والسبب كان لعدم التوافر .. والسعر نفسه !! ووقت الخروج كان عندي طياره على الساعه 3 اقلاع وفاتتني بسبب اللاندري قالو تسليم الملابس قبل 12 الظهر وتم تسليمي الملابس 14:15 بعد الظهر مما تسبب في فوات الرحله 😡
7/10
Reviewed May 31, 2026اعجبني الموقع ، النظافة ، الراحة ، الهدوء ، الموظفين والادارة جدا متعاونين
ماعجبتني خدمة اكل الغرف لا تصل الى درجة 5 نجوم اقيمها 3 من 5
4/10
Reviewed May 29, 2026النظافة
موظفين الاستقبال سيئين خصوصا السيدات
10/10
Reviewed May 25, 2026Amazing everything was perfect, the staff the accommodations details everything was perfect
10/10
Reviewed May 14, 2026استقبال دانيه الله يسعدها جميل جدا
كل شي جميل حمدلله
10/10
Reviewed May 11, 2026Shangri-la Jeddah in one of my favorite hotel in the region, I used the meeting rooms for work but this weekend was the first time I stayed in the hotel. I really loved it! Location is great, the property is stunning but the staff makes it very special from Ahmad from front desk to the housekeeping team, the waiters from the ocean front restaurant. everyone really enjoy your presence and give undivided attention.
5/10
Reviewed May 10, 2026فقدت نظارتي ولم بنظفوا الغرف
10/10
Reviewed May 9, 2026جميل جدا مرافق مسابح حتى الكيدز كلب رائع
ولاشي
10/10
Reviewed May 6, 2026مميز من جميع الجوانب الموقع والخدمات وشكرا للجميع وشكرا للاخت ساره في الاستقبال
لاشيء
10/10
Reviewed May 5, 2026Open buffet for breakfast and lunch could be much better.
Just improve open buffet variety.
8/10
Reviewed May 3, 2026المرافق والاثاث والخدمات
السعر
10/10
Reviewed May 1, 2026جميل
لايوجد
10/10
Reviewed May 1, 2026كله جميل من جميع النواحي
الراحه والنظافه
10/10
Reviewed May 1, 2026كل شي حلو
10/10
Reviewed Apr 24, 2026الفندق جميل والموظفين تعاملهم ذوق واخلاق
10/10
Reviewed Apr 23, 2026From the moment we arrived, the staff made us feel genuinely welcomed and cared for. Their attentiveness to even the smallest details was remarkable, and their kindness created such a warm and relaxing atmosphere. The level of hospitality was outstanding and made our stay truly unforgettable.
What stood out most was the perfect combination of location, exceptional staff, and overall attention to detail. The property is beautifully situated, the breakfast was excellent with a wide variety of high-quality options, and the level of cleanliness throughout was impeccable. The staff were consistently warm, professional, and attentive, and the services provided made the entire stay seamless and truly enjoyable.
10/10
Reviewed Apr 19, 2026Prime location. Spacious and clean rooms. Very friendly and helpful staff
None
6/10
Reviewed Apr 10, 2026The location
The food in room service was bad quality in all all the hotel didn’t stand out as a 5 star experience
10/10
Reviewed Apr 8, 2026ما قصر الاخ احمد في تعامل حسن واخلاق امثر من رائعه كل التوفيق لهم
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent cleanliness
- •Friendly/helpful staff (many mentions)
- •Great location and corniche views
- •Luxurious rooms and comfortable stays
- •Good restaurants and wellness facilities
- •Quick check-in/out reported
- •New/modern property mentioned
- •Many guests say they'd return / celebrate events here
Areas to consider
- •Reception can be overly formal; some staff lack warmth/smiles
- •Parking poorly organized and lacks security/oversight
- •Room reassignment (view changed) -- availability issues
- •Laundry delay causing serious inconvenience/missed flight
- •Room service quality below some guests' expectations
- •Sound/isolation between rooms noted as needing improvement
Cleanliness
9.4/10Consistently praised across reviews; guests repeatedly mention excellent cleanliness of rooms and public areas.
Service
8.6/10Generally praised for helpful, efficient staff and quick check-in/out; some guests complain reception can be overly formal and lacking warmth or smiles.
Location
9/10Location and corniche/view praised frequently; guests appreciate the convenient and attractive setting.
Room Quality
8.4/10Rooms described as luxurious and comfortable overall, but isolated issues reported (unexpected room reassignment and a laundry delay that caused a missed flight).
Amenities
8.3/10Strong amenities such as restaurants and wellness center noted positively; parking organization and security are recurring concerns.
Value for Money
8/10Perceived as somewhat expensive for some guests; considered typical for five-star pricing but a few felt value didn’t fully match certain service aspects.
Food and Beverage
8.2/10Restaurants receive positive mentions for quality; however room service was criticized by some as not meeting 5-star expectations.
Overall Experience
8.9/10Overall experiences are highly positive with many guests describing stays as lovely and repeat-worthy; a few notable service/service-process issues were reported.