Best Western Plus Gateway to the Falls vs Similar Hotels

Rooms were spacious and comfortably appointed.

Several reviews noted that rooms were outdated and had issues like uncomfortable beds.

Rooms were described as clean but some issues with temperature and maintenance.

Rooms were mostly comfortable, but issues with heating and bed quality were mentioned.

The hotel was clean but the excessive use of disposable items negatively affects the overall experience.

Numerous complaints about cleanliness including dirty rooms, mold, and bugs.

Mixed reviews on cleanliness with some guests mentioning stained bedding and unclean sheets.

Rooms were clean but some amenities and noise levels detracted from the overall experience.

Good location for access to the Park, though it lacks dining options.

Convenient locations were frequently mentioned but some properties were not quite up to standard.

Conveniently located near attractions, though some find it slightly remote for breakfast options.

Conveniently located right off the highway.

Standard service quality, but disorganization at the front desk was noted.

Many reviews highlight helpful staff, especially in accommodating room changes.

Many guests praised the staff for being friendly and accommodating.

Staff was very friendly and accommodating, with positive interactions noted.

Breakfast options provided were not sustainable, impacting the overall dining experience.

Concerns about the coffee station and lack of breakfast availability.

Breakfast options were frequently criticized as minimal and inadequate.

Dinner quality was poor, but breakfast was better than expected.

The pool closure significantly affected the experience for families.

Amenities were noted as lacking, particularly breakfast options and coffee supplies.

Basic amenities were available, though some reported missing items like hairdryers.

Good amenities like pool tables, but some issues with broken USBs and doors.

Standard quality for this hotel tier, considering it as a roadside stopover.

Expectations were not met for the price paid, especially given cleanliness issues.

Some guests found it good value but expressed concerns about certain amenities.

Overall value was good, though issues with food pricing were noted.