Kaiserin-Elisabeth-Denkmal
Kaiserin-Elisabeth-Denkmal, Südtiroler Platz, 5020 Salzburg, Austria- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Modern Comfort in Salzburg
Convenient Location: Situated near Salzburg Central Station, Cocoon Salzburg offers easy access to popular attractions like Salzburg Cathedral and Mirabell Palace.
Comfortable Rooms: Enjoy a relaxing stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.
Delicious Breakfast Options: Start your day right with a buffet, American, or vegetarian breakfast at our property.
Experience the charm of Salzburg at Cocoon Salzburg. Book your stay now for a memorable visit to this enchanting city.
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
2 Twin Beds
161 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels and streaming services
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and local maps
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
15 m2
In-room amenities
2 Twin Beds
161 sq feet
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 43-inch flat-screen TV with cable channels and streaming services
Sleep - Hypo-allergenic bedding and bed sheets
Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer
Practical - Safe, desk, and local maps
Comfort - Air conditioning and heating
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
15 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
21 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
Street View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Very close to the train station. Nice ambience with bird chirping sounds in the hallway and plants in the room. They have a bathtub which is nice.
The hanging chair - it's in the way. It would be better to have a table or a desk instead.
Location was good
Very basic
Proximity to the main station
Staff could have been a bit more polite and accommodating
צוות נפלא עונה על כל שאלה ובקשה עם חיוך גדול. ארוחה טובה ומשביעה ביום עזיבתנו מוקדם קבלנו צידה טובה מאד. מיקום אידיאלי ליד תחנת הרכבת שמרושתת בקווי אוטובוס לכל חלקי העיר.
החדר אכן היה מותאם לנכה. אבל כדאי להוסיף מוט אחיזה ליד כסא המקלחת. קשה להגיע לסבון כשמחזיקים ביד אחת את המשענת.
A solid stay - we didn't spend much time there but the bed was comfy, the room was nice, the breakfast was decent, and check in/check out went smoothly. Location is good depending on your needs. Super close to the train station and quiet. A bit of a walk to the main town center but a fairly pleasant and flat one (20-30 min walk).
Felt a little impersonal, and there was a bit of wear and tear in the bathroom
Even had a small cooler to use for ice or drinks. Staff was very helpful, spoke great English. Very close to train and shops and food.
Nice location
Very rude staff and miscommunication between receptionist and the customer. Poor cleaning hygiene generally, no fridge in the room. It is just a “room” to close your eyes sleep and leave as soon as possible
Ich bin begeistert, sowohl vom Zimmer aber auch dem interessanten Design des Hotels. Hab jeden Moment dort genossen auch, wenn es nur kurz war. Ich hatte Frühstück gebucht, musste aber vor der Frühstückszeit weg und hab es dann als wirklich leckeres Lunchpaket bekommen (sogar vegan auf Wunsch). Danke!!
Sehr sauber, schöne Inneneinrichtung, Frühstück top, gute Lage zum Bahnhof aber auch zu Sehenswürdigkeiten.
Matelas confortable.
Oreiller pas très souple.
Beim Einchecken selber seine Daten in ein Tablet einzugeben obwohl mehrere Mitarbeiter vor Ort waren geht gar nicht. Die Verantwortlichen haben nicht verstanden was es heißt in den Urlaub zu fahren. Nach mehreren Stunden Fahrt zu verlangen sich selbst einzuchecken geht einfach nicht. Dann dieses ewige Vogelgezwitscher auf den Etagen und im Aufzug ist nur nervig . Das Frühstück war immer das selbe nur ein Tag gab es was anderes
Todo.muy buena cama , limpieza, desayuno, cerca de la estacion para poder moverte y del bus. Habitaciones amplias .
Nada! Por poner una pega, el zumo en el desayuno no era de calidad.
Top Lage, sauberes Zimmer, leckeres Frühstück, modern eingerichtet. Sehr freundliches Personal
Es war nachts aufgrund der Nähe zum Bahnhof recht laut und hellhörig
המיקום פשוט מעולה.החדר מעוצב נחמד ,הכול היה נקי והצוות נחמד. תמורה מעולה למחיר.
El.diseño y la ubicación
Zentrale Lage, freundliche Mitarbeiter, reichhaltiges Frühstück
Staff was very helpful and the location is the best.
Alles,habe mich sehr wohl gefühlt! Werde wieder das Hotel buchen!
Very central location. Very good for the train station and the buses (which were very efficient, clean and frequent). Excellent breakfast and breakfast room. Very quiet room (7th floor). Bird song in lifts was lovely. Sixt car rental was available close by - just a few minutes walk away.
No tea/coffee fascilities in room. Communal tea fascility was fairly useless. No cups/mugs - only glasses. No English breakfast tea. No milk. Our room had a suspended egg chair - which was novel, but just got in the way and was uncomfortable. We had a family room and the single bed was not very good, but adequate for a short stay. At check-in and at breakfast, the staff were not very welcoming or friendly. At check in they were too fast at explaining the local area and how to get to main tourist centre, resulting in us wasting a lot of time walking a long way unnecessarily. Not too many nice places to eat in the imdediate area (though the Asian Fusion place across the road was actually delicious).
It was close to the train station
Gutes Frühstück, gute Lage und dank des Tickets für öffentlichen Verkehr alles gut erreichbar!
Heerlijk bed, rustige kamer, prima lokatie
De airco maakt veel lawaai voor weinig koelte
Zu kurz
Kosmetikspiegel im Badezimmer. Schlecht zu erreichen
La stanza pulita e molto carina ed anche il corridoio di accesso. L’hotel si trova accanto alla stazione, la posizione é buona se scegli di stare lì.
Il metodo di check in é LENTO, assolutamente inappropriato per una struttura del genere. Il deposito bagagli altrettanto male organizzato; non ci hanno dato un numero e rischiavamo di non trovare lo zaino con i passaporti.
O café da manhã tinha muita variedade e qualidade, com equipe muito simprática. O quarto tinha ar condicionado, banheiro amplo, camas confortáveis e estava limpo. A localização é excelente, muito próxima à estação de trem principal e a um terminal de ônibus.
War vollauf begeistert und ohne jede Einschränkung und mit dem Service zufrieden.
Lage am Bahnhof, Zimmergrösse.
Frühstückspreis zu teuer.
Location was great. Very nice hotel Enjoyed the seating area outside.
No tea coffee in room.
Emplacement
L'accueil a l'arrivée n'était pas très agréable, c'était un homme qui m'expliquait qu'il n'y avait de parking a l'hôtel. J'ai dû remplir moi même avec une tablette les infos personnelles
Really lovely hotel with a really beautifully thought out decor, fabulous staff, wonderful breakfast and great location. We would definately stay there again if we are ever in Salzburg.
There was nothing.
Sehr freundliches und hilfsbereites Personal. Super Frühstück.
Right outside the station. Amazing staff. The ambience is fantastic. Simply beautiful
Insgesamt war es ein netter Aufenthalt. Das Hotel ist sauber und das Personal sehr freundlich.
Das Besteck beim Frühstück könnte eventuell wieder einmal erneuert werden. Es wirkt nicht sehr appetitlich, obwohl sauber.
とにかく駅を出て左へ出ると右手に見えてきて、アクセスがとても良く、バス移動するにも、朝早く列車に乗って移動するにも、とても便利でした。 ロビーに電子レンジとお水のサービスがあります。 ただ、冷たくはありませんでした。 タオル交換はお願いしないといけなかったようですが、フロントに持っていけば交換してもらえました。 早めの到着、チェックアウト後も、荷物はカードキーありのところで預かってもらえます。
ゴミだけは何日か滞在する場合は、捨てていただきたかったです。 8月半ばはとても暑かったので、お部屋に冷蔵庫がないのは残念でした。
Good location, friendly staff, clean and quiet.
Location. Clean room.
Front desk staff were not welcoming. Looked annoyed. Room did not have a desk, no fridge, tiny garbage can. Had this swinging chair in the room that was totally useless as there was no way to sit in it without hitting the wall. Put the money into a desk and proper sized garbage can.
De locatie, vlakbij het station. Gezellig leuk aangekleed en ontspannen sfeer. Het dubbel bed was wat klein voor mij en mijn zoon kregen een andere kamer met twee bedden 😊
Schoonmaak is op aanvraag
The location is excellent. The staff was helpful. A mini fridge was arranged for a petty fee.
The stay was not at all comfortable. The AC was not effective even with the help of a fan.
Close to station. Very modern facility. Excellent breakfast:):) super healthy and delicious!
Everything was perfect.
Das Frühstück war ausgezeichnet, nur der Preis etwas überzogen.
Kann nichts negatives melden.
Location
Nothing
Clean, cozy, great location
الجو العام مريح هادي تكييف طاقم لطيف
لاشي
perfect location next to HBF, with walk distance to the city center, quite nice room, comfortable, fabulous breakfast
we are not informed that housekeeping is not automatic, shall by request the day before
Emplacement
Pas de bureau et pas de chaise dans la chambre. Groom porte de salle de bain inutile !
Super Stadt Hotel mit guten gemütlichen Standard. Toll dass es 24h Wasser gibt
The combination of central location, descent cost and welcoming atmosphere make Cocoon an ideal place for business or leisure stays. If I summarized Cocoon in one word it would be “welcoming.”
Even if you don’t clean the room every day unless requested, you could empty the trash every day
Lage
Well organized, my room had two large windows including the shower which was a plus, there was good a/c, the staff is friendly. Good breakfast with efficient and friendly staff. Housekeeping only on request but was efficient.
No fridge in the room. Slow elevators prone to queues in peak time. Rooms are small plus a good corner is taken by the coocoon swing which I understand it's part of the hotel concept, so it's not good for a long stay but for 3 days we managed.
قريب من محطة القطار ونظيف ومرتب وتعامل الموظفين راقي جدا
لاحظت مافي ثلاجه واتوقع في فنادق النمسا مايحطون ثلاجه في الغرفه اتوقع من سياسة الفنادق في النمسا عدم وجود ثلاجه في غرف الفنادق لاني مريت اكثر من فندق نفس الشي لاكن مجملا الفندق جميل
Proximidade da estação de trem, fica ao lado.
Pela manhã, o alarme de incêndio acionou muito alto no quarto. Era cedo, estávamos cansados e precisávamos dormir. Desci na recepção e me disseram que havia sido acionado por conta de um desodorante. Achei um absurdo um sensor de incêndio acionar com um desodorante. Fiquei extremamente irritada com essa situação. A senhorita que nos atendeu no check in não foi nenhum pouco simpática, apesar dos funcionários da noite serem. Pelo valor da diária do hotel, achei que deixou a desejar. O quarto era minúsculo, assim como o banheiro. O café da manhã não havia muita reposição.
Breakfast wasn’t included and was expensive to pay extra for
Staff were quite brusque and check in wasn’t v friendly. Didn’t like not having free tea/coffee.
Lena at the receiption is incredibly helpful! Many thanks!
NO
없음
3박 동안 룸청소 요청에도 한번도 청소가 안되었음
Everything, location, installations , the staff
I really liked everything
駅から近い。旧市街には駅前のバスロータリーからホテルで発行してもらえるバスチケットで簡単に行く事ができる。
テーブルや冷蔵庫はない。
Parking, bar
El buen gusto en la decoración. La atención del personal y el desayuno. No esperábamos tan lindo hotel.
Podría mejorar un poco el servicio de tv e Internet en la habitación.
Fabulous hotel with plenty of character- even the teenagers loved the little touches, like swinging chairs in the bedrooms and the forest sounds in the corridors. The views from the bedrooms of the surrounding mountains were a bonus.
מלון נעים ונוח, ממוקם במרחק 20 דק מהעיר העתיקה וכדקה מהתחנה המרכזית. צוות מצוין וארוחת בוקר טעימה.
Location excellent directly outside main train station
Love the location when traveling by train. The whole hotel gave a very cool chill vibe with the decor and lounge.
The weak air conditioner for the 30+ summer temperature. The room had no fridge.
Location great, right next to main railway station and bus terminal making it easy to get around the city.
AC very poor, it was 33 deg C when we were there, and the AC could not handle the high temperatures.
Staff, facility and location
Nothing
السرير مريح جداً ومكان الاقامه مناسب
باللنسبه للملغ الذي دفعته يحق لي استخدام الباصات مجاناً ولكن الموظفه لم تخبرني ،وعند الذهاب سمعناهم يخبرون الضيوف الاجانب بوجود باص مجاني ينقلهم اي مكان في سالزبورغ وعندما سألناهم قالت الموظفه انتم لم تسألو !!
Location of the hotel and proximity to the train station is the only good thing about this hotel
Laziest hotel management in the world masquerading as a green hotel, while actually under
Gute Aussrattung, gute Lage
Kein funktionierendes Internet am Morgen des 11.8.
نظيف وهادي والرسبشن حليلين
بعيد عن السنتر شوي بس عندهم بطاقة للمواصلات
Zentral, freundlich und unkompliziert
Wir haben unter dem Bett ein t-Shirt gefunden und die Duschhalterung war kaputt. Das t-Shirt unter dem Bett machte den Eindruck, dass nicht gründlich gereinigt wurde. Außerdem hatten wir, obwohl ich mit meiner Ehefrau da war, zwei getrennte Betten.
기차역과 가까움
الموقع مميز بجانب محطة القطار - تعامل الموظفين مميز جداً - الغرفة نظيفة - حوله مطاعم وكافيهات وبقالهومحطة بنزين
Die Lage ist optimal. Dazu sehr freundliches Personal, das stets behilflich ist. Da unser Zug zurück am Abreisetag sehr spät ging, duften wir unser Gepäck so lange wie wir es brauchten unterstellen. Es gab dafür sogar einen versperrbaren Spint ohne Gebühr - ein fantastischer Service.
Haken für Duschhandtücher im Bad nicht vorhanden.
駅に近い
スリッパがない。ヨーロッパは仕方ない? 冷蔵庫がない
Lugn och lyxig atmosfär
Rituals är inte ekologiskt
Loved the wallpaper. And the bird whistles! Great location for tourists! And the freshness of the plants .. homely! Great appeal. Breakfast was great.
You should have advertised the hiring of the fridge and kettle concept as a check in option! Would have been a handy hint. But we loved it!
Location to the train station and bus station is perfect. Easy 20 minute walk into Salzburg.
It had a good taco bar
Air broke down. Staff little to no help. Out of way
Bonne localisation, très bon petit déjeuner
Ménage non fait sur l’ensemble du séjour
Very good
Posizione, pet friendly,, colazione
Tutto ok
The location was great, 4 minutes walk from the main train and bus stations, easy walk to the river and old town. The hotel is really clean and comfortable, the breakfast was great, a good selection of hot and cold food and fresh fruit.
This is such a minor point, but the design of the tap / wash basin in the bathroom is bad. You cant wash you face in the basin as the tap sticks out too far and you splash water everywhere. There was also no wash basin plug. As I said, it's really minor but both my daughter and I commented on it.
Rooms were nice and quiet, beds comfortable, location right next to the station convenient.
Check-in was taking a lot of time, the staff wasn't very welcoming - they did nothing wrong but a bit of smile and a kind word is expected by me. I couldn't figure out the under bed lighting, I was walking around and looking for a switch for good 10min and it turned out it's automatic - this should be shared with the guest
All good.
I got it at the last minute. They were very nice and gave me a bus pass and free breakfast.
The overnight guard. I was too early and he rudely kicked me out on the street.
Sehr gute Lage in unmittelbarer Nähe zum Hauptbahnhof, Zentum gut erreichbar
Eine Minibar im Zimmer wäre von Vorteil.
We loved the location to the train station! It’s helped with having two young children to be able to come back in the middle of the day and still go out after to explore again. Loved being able to easily connect to the tv through my streaming services and the option for a mini fridge and coffee/tea service in the room.
There was no laundry, room was uncomfortably hot (but went during the heat wave), beds softer than what we’re used to.
Sehr gute Lage. Schöne Zimmer Leckeres Frühstück
Betten etwas zu klein Kühlschrank im Zimmer wäre gut im Sommer.
Strategic location with convenient transportation
No fridge in the room
Loved the decor. Breakfast was good. Comfortable room. Located well for the train station.
25 minute walk into the old town (but we knew this before booking and were happy with this). There wasn’t really anywhere to hang towels in the bathroom.
Very clean and helpful staff! Typical modern Gen Z type hotel in terms of vibes
Rooms are a bit small - but functional yet
Die Lage am BH ist top und das Frühstück ist auch sehr gut. Auch der Frühstücksraum ist schön und gemütlich zum Verweilen.
Das Zimmer war nicht sauber. Als Wiedergutmachung haben wir aber ein kostenlosen Frühstück erhalten.
Es war alles tip top.
Der Hängesessel hat etwas viel Platz eingenommen. Ein Tisch mit Sessel wär angenehmer gewesen.
Das Zimmer war sauber, zwar nicht groß, aber sehr gemütlich. Der Cocoon-Sitz hat uns besonders gut gefallen – dort konnte man sehr bequem sitzen und entspannen.
Zunächst wurden wir in ein Zimmer ohne Cocoon-Sitz und mit einer Verbindungstür untergebracht. Das fand ich etwas unsicher. Zum Glück wurden wir anschließend ohne Probleme in das gebuchte Einzelzimmer mit Cocoon-Sitz umgebucht.
Amazing location as it was close to major attractions and train station and grocery stores. Staff was friendly and helpful. Family Room is beautiful .
Slightly more expensive due to the music festivals, but would highly recommend.
קרוב לרכבת. עשר דקות הליכה מהעיר העתיקה. מלון יפה, נקי ונעים מאוד
What a totally epic hotel. Breakfast was amazing. Staff were brilliant. Room was so beautiful
Having to leave
0
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A pályaudvar közelsége nagyon jó volt, mivel vonattal érkeztünk. Egy kellemes sétával a városközpont is elérhető volt. A szállás alapvetően nagyszerű, a személyzet nagyon segítőkész volt. A reggeli frissessége, választéka nagyszerű volt. A hotel tematikusan őserdei hangulatot árasztott, ez is érdekes és kedves volt. A folyosón és a liftben madárcsicsergés hallható. Ez egy fiatalos szállás, üzleti úton lévőknek és városnézőknek kitűnő. Mi egész nap városnézésen voltunk, így nekünk tökéletesen megfelelt. 11.00ig lehetett reggelizni, ez is tetszett nekünk.
A szobában az ágy kicsit magas, és feleslegesnek éreztük a mozgásérzékelős világítást az ágy alól. Helyette rakhattak volna be egy normális fotelt vagy széket és kicsit hosszabb ágyat. A fiam magas, ő keresztben aludt az ágyon.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.29/10Reviews showed the hotel is generally clean, but some mention that the room floor was uncomfortable.
Service
8.97/10Guests noted friendly staff and accommodations although some improvements could be made.
Location
9.1/10Guests highlighted the excellent location close to transportation and attractions.
Room Quality
8.36/10Rooms are generally modern and comfortable, but some concerns about noise and practicality were raised.
Amenities
8.08/10Guests wished for more amenities like a fridge and kettle in the room.
Value for Money
8.54/10The hotel provides reasonable value given its location and services.
Food and Beverage
8.79/10Positive comments about the breakfast offerings, though some guests encountered issues.
Overall Experience
8.66/10Overall, guests enjoyed their stay with minor issues noted.