De Glance Hotel, Near Surat Railway Station

Okrągłe łóżko. Pani w recepcji była bardzo uczynna i pomocna - bardzo duże podziękowania za zaangażowanie!

Zarezerwowany pokój dla dwóch osób miał przygotowane utensylia dla jednej osoby ( jedna filiżanka, jedne slipery, jedna szczoteczka do zębów itd.), brak minilodówki (mimo opisu dotyczącego pokoju). Wszystko zostało przyniesione po zwróceniu uwagi. Hałas zza okien. O 22.30 głośno czyszczono sąsiedni pokój. Godziny siłowni dla kobiet były bardzo ograniczone.

Location

Matress and bed was round, was not comfortable

Everything location hygiene felt like a royal on check in check out

The location and staff were specially good, warm and hospitable. Special mention to samira at frint office

The bed linen needs change

Reception was good

Decent and good property

Everything. It's a 3 star hotel with 5 star confort

Restaurant. The workers must have a smiley face. 1 of them only, must wear perfume. That's all

All was reasonable but they put lots of mothballs in the bathroom and i could not sleep the first night and they did not take any less payments although i complanied about this issue to almost 3 - 4 different individuals . Nothing was done only on the 2nd day all the mothballs were removed and i coukd sleep peacefully. Ist night was terrible for me as the stench of the mothballs i could not sleep at all. (:-

As above

All round very good

Hotel water problems

Location, clean hotel

Staff can be more polite, colour rooms little bit dark.

Excellent property walking distance from the station

The buffet was strictly ok

excellent hotel in budget.

everything was good.

مكان نظيف ومريح وقريب من مركز المدينة

فطور الفندق ليس بفطور فنادق الإنترناشيونال فهو فطور هندي بحت

lovely hotel.

nothing was bad.

If you appreciate design and attention to detail, this is the hotel for you. It's designed with guest comfort in mind, featuring large, bright windows, spacious and comfortable rooms just like in the photos, a gym with a wonderful massage chair, and a terrace. The restaurant is excellent, and the staff is very friendly.Perfect location near the train station and textile market.

The room was clean, but the bathroom windows and faucets could be cleaner, and for me the mattress was soft, but it depends on what you like more or less.

An amazing find in the heart of Surat. The staff are all amazing. The rooms are clean and welcoming. Cannot fat this place at all. Breakfast was wonderful, had dinner on one night and again that too was wonderful. Nothing was too much for them to do for you.

Nothing

Everything

Reception staff

The food menu is a bit too wide. The preparation of the main food item was quite mediocre.

النظافة وطاقم الموظفين بشوشين وسرعة الاستجابه والموقع استراتيجي بالقرب من القطار

Nice hotel, staff are very attentive and always willing to help. We stayed for about 12days. The a la carte choice of food in the restaurant was amazing, for breakfast, may be there should be more variety but overall it was ok. They had everything you need for a simple breakfast. The coffee machine was a different story, it takes about 15mins to get a coffee and i didn’t have time to wait, so never had a coffee there. The room are quite spacious and has almost everything to make your stay comfortable. The lack of a safe and fridge in the room were a bit annoying. Again the staff managed to get us a fridge for our stay. There were few issues with the room we initially got, some drain smell at night, as soon as we mentioned it, they moved us to a different room and there, we have experienced some other issues with the lights and finally got a third room and it was good. Each and every time we asked for something, the staff went out of their way to accommodate. They were all extremely nice, kind, helpful and super welcoming. The location os very central. I will be back and will also recommend this hotel to other people. Thanks everyone. The staff do make this hotel nicer and pleasant.

It gets too busy and noisy during the weekend with all the events happening at the hotel.

Treatment was wonderful and facility was good

Breakfast needed more international options

Breakfast was awesome. Hotel and restaurant are neat and clean. Staff was friendly and helpful. Overall stay was nice.

Ms. Sameera is very cooperative staff

Nothing

It’s Modern

Nothing in particular,

Room was clean and staff was helpful. Only thing was little smell from bathroom when u start shower. Good maintained hotel at convenlocation of Surat.

Smell from water/ bathroom .

Great cleanliness and super close to train station

Nothing

Nice friendly place. Clean! Close to train station.

Pleasant room, well maintained. Kind staff. Room quite clean. 3 minutes walk from train station.

No mini fridge nor safe in the room. I asked in advance to remove all dust because I’m allergic , still there was dust in closet and on bed frame. No visitors allowed - makes me feel jailed a little bit.

We were very happy with all the staff, and the location was very good.

Only thing I didn’t like was the traffic noise, whole day traffic is very busy on the front of the hotel.

clean and friendly staff. Good Location. Manager took personal interest to make sure guests are well looked after.

Breakfast was great wonderful varieties Very friendly staff Amenities were excellent Tub jaccuzi was wonderful

Door mats very dirty unclean Dirty Door mats left a bad impression

Really impressed by the quality of services and facilities. excellent food . beautifull room and quiet

The Location of the Hotel was amazing and their restaurant with a wide variety of cuisines and menu was awesome.

We were checking in pretty late in the night around 2-3am and around 4am we get a disturbing call on our room extension with personal queries from the reception !

Great location

Excellent

The best part of this hotel is the location, it is walking distance from surat railway station. You can see that extra efforts were put in designing this building in an aesthetic way. The staff are welcoming.

Hotel is at walking distance from railway station. It has restaurant at ground floor. Overall stay was nice.

Excellent Hospitality

Their nothing you don't like everything perfect

Cleanliness, staff very courteous, lighting in the rooms very good

Nothing

Had a wonderful stay at De glance. Very convenient location. Near the station as well

It was my first time visit to Surat and right from booking the hotel prior to my visit n getting all the things arranged including communication with the reception and my entire stay for four days was excellent and an amazing experience! I must appreciate staff Ms. Samira/ sir Zubair/ sir Ganesh / sir sulaiman and all the staff at the restaurant and the hotel… great team n great work !

Nothing… they are simply outstanding n the the best..

Clean and spacious rooms, good staff

The room was good enough, the bed wasn't very comfortable but it was okay.

They should improve in almost every aspect. It's not bad but it's not great

Well located and friendly staff

Room floor was filthy and definitely not cleaned regularly, single bed was too narrow and hence uncomfortable

Booking .com is not genuine

Cleanliness, and helpful staff

No have my a driver’s accommodation modation in hotel

Reception staff very polite helpful and private and professional.

location and food was okay

charged me twice they made me pay before check in and a different staff made me pay again on check out.. be careful

Reception staff friendly quick check inn other staff also very friendly copretive nature fill like home

Nothing

awesome experience, nice staff, good food, comfortable sleep. thank u

I loved everything,check inn was smooth,rooms were big and washroom were big,it had all amenities,hotel has gym,breakfast had many varieties,location is perfect,customer service from receptions to staff were very helpful and supportive,they allowed our luggage to stay at hotel after check out so it was very helpful for us. They have a restaurant there and public toilet were also very clean. Overall this hotel is very good and maintained,will definitely come back again.

Nothing

The location of the hotel was perfect, close to the Station, Bombay Market (in Surat) and the city. The staff were very helpful and attentive, nothing too much or too little for them. The reception staff very helpful with any advice, direction or information. The Breakfast was well prepared and presented and you could ask for any fresh dishes you required. We had our evening meals at the hotel and were very impressed with the standard and quality of food. I would recommend this hotel to anyone visiting Surat.

I would ask that the room's soft furnishing were cleaned regularly.

Good experience. Good service. Pleased with the staff and cleanliness.

All OK.

Great location, next to railway station

Rooms are very small and expensive for the size and amenities

The ambience and the staff was excellent

The location of the hotel

Great