Renaissance New York Flushing Hotel at Tangram

My favorite hotel en Flushing New York!!

The Concierge service

The restaurant, front desk and the room service

I loved that the property had a steakhouse and whiskey bar that we were unable to access due to a “private party” that we weren’t informed of until we tried to access it.

The valet didn’t park our car we had to park it ourselves, the room was not cleaned and had a moldy smell from the vents, the location for uber pick up was riddled with trash

Convenient

Phone reception was bad

The staff is incredible!

The towels are not good

Nothing

Customer service from security outside to the front desk personnel

Having to drive around looking for parking when there was valet the whole time. Now I know.

Very nice with great staff

The towels were old and not plush, only a few given, the coffee station only had 1 coffee cup and 1 creamer, no decafe, no discount on parking even though other hotels on the same block offer such.

服务非常周到，大厅阳台很不错，能看到纽约天际线和一个飞机场

It was a wobderfuk stay Tranquilt and quiet The room was extremely clean and modern. I will recommend and will be returning in the summer

The rooms are tidy, the right dimension and there is everything you need. The staff is very kind and professional. They are ready to help if you need. The gym and the swimming pool for guests are awsome. And also the distance from the main attractions of New York is fine with the metro. Everything was great. Thanks Reinassance!!!

Nicer than Hyatt Place but at a higher price point. Elevator directly to hotel rooms broken. Bleach smell as well (similar to Hyatt place) but not as strong. Next to Tangram. $28 overnight parking under Tangram.

ジムとプールが最高！もっと遅い時間の夜の12時ぐらいまでジャクジーが開いてたらもう言うことなし！

ベットがちょこっと小さいかな

The cleanliness of the room. The bathroom was so clean. The restaurant on the rooftop was AMAZING! I'll be going again.

Nothing negative to complain about whatsoever

didn't have the Breakfast

We asked for an extra pillow--had to ask twice...a little slow

I didn’t like that I stay for 4 days . You were taking deposit from me everyday 200 usd , so in total Four deposits is 800 usd . And already pass more than 2 weeks I still didn’t get my money back !!!

Room is nice. Gym is great and the terrace with the view . Front desk stuff not nice . Restaurant stuff is great ( maybe because they are working for the tips that’s why ) but front desk all the young girls can be much nicer!

I didn’t like that you were taking everyday deposit . Can take only one time is enough . And already pass a month I still didn’t get all my deposit back . I stayed for 4 days .

Bad location too busy

Property was good but confusing because of 2 separate elevators

I liked the pool and the gym and things of that nature.

I didn’t like that on this website certain things were not applied in the hotel. Like I requested a smoking room and then was told they don’t have anything like that here. Then the wifi was not easy to access.

The pool was great! So clean and very spacious! We spent almost 2 hours there! Just a couple of fishes! Room was very comfortable with a great size tv! We didn't get to use the room service but it was very tempting

The complimentary breakfast could be better. Yogurt option was very sour (probably spoiled) and the bacon was a little tasteless and overcooked. The egg was great tho! The pillows could also be a little firmer

Confortable bed

Once again, an awesome experience. Stayed here Jan 7th and from the doorman to check- in…. The lounge, to check out was smooth and restful. Thanks to Janice, Bridgitte at the front desk, to Rosemary at breakfast, everything was great. Thank you for the great service. Whoever is managing this location is a true hospitality expert.

Presque tout !!

Les lits sont très mou…. Difficile pour les douleurs lombaires. Nous n’avons pas trouvé comment régler la température de la chambre… un peu froid.

Everyone was very accommodating and pleasant 1st day Bartender Raphael was sweet and accommodating. Front desk check in was super accommodating even walked our luggage to our room. Great location. Downstairs doorman always super Nice!

On 2nd day Restaurant on 12 floor bar female bartender gave poor service. We ask for some water, bartender served a big glass bottle with no glasses and ran back to the circle of coworkers playing around together goofing around and taking pictures of each other. Immature n childish. Had to physically look for bartender multiple times to ask for a beer. Couldn’t find her so ask the hostess twice still no response. Poor service all together while 4 or 5 staff just standing around chit chatting.

The rooftop view. The helpful staff.

No coffee shop in lobby.

I liked the service and the pool was great.

I didn't like that the bathroom wasn't private behind a separate door.

The restaurant in the top floor the 12 floor 5/5 stars the food was amazing would 100% go back to eat the food has a taste I never tasted me an my wife loved it steak met would 100% go back the crispy chicken skin woahhh wowww so good and the staff there the waiter so good service

The rooms when we entered there was a trash can in the corner with trash we left it there it smelled like spoiled milk the staff there communication was horrible and terrible they questioned the way I talked in the lobby they were rude and didn’t have the respect to couple people that pasted by like if she was bored to be there working rolled her eyes at me.

The size of the room and very clean. Amenities. Located near Citifield and have a shopping center.

The only thing is that the shower is separate, and when you come out you’re in the hallway, so you have to get dressed in the cold and exposed. The bathroom — meaning the toilet — is separate from the shower. That’s the only thing I didn’t like. It’s a bit expensive and it doesn’t include at least a continental breakfast.

Albergo molto bello, personale gentile,ottima colazione posizione,nel Queens, quartiere asiatico pieno di negozietti molto caratteristico,un pó decentrato ma si arriva a manatthan in mezz ora,metro frequenti,lo consiglio Terrazza spettacolare con vista meravigliosa

Tutto perfetto

It was so cute and quiet

The lack of towels and the cleaning service not getting to our room to clean

Excellent stay from Oct 1–5! Despite some mixed reviews, we booked two rooms and were very happy we did. The shuttle to and from LaGuardia was easy to arrange — Sammy was fantastic and felt like our private driver. Janice assisted with check in. The lobby is on the 12th floor, which was unique but a bit tricky at first when figuring out the elevators (there are separate ones for guest rooms and the lobby). Thankfully, signs are posted to help. Highly recommend booking a Concierge Level room with lounge access. The lounge was excellent — breakfast included scrambled eggs, hash browns, roasted potatoes, chicken sausage, croissants, breads, and juices (both bottled and fresh), plus snacks and house-baked desserts Monday–Thursday. Room setup was modern but different. There’s no desk, chair, or luggage rack, just a small stool — we ended up using the ironing board as one! The bathroom layout has a blackout drapery separating it from the bedroom, with frosted doors for the shower and toilet. The sink area is compact but manageable. Beds were very comfortable, and although we could hear airplanes from LaGuardia and an occasional sound from the bar above, it wasn’t disruptive. The location is fantastic — steps from restaurants, food courts, the subway, and the Tangram Mall. I’ve stayed at another nearby hotel with larger rooms, but this one was far nicer and more upscale, even with less space. Would definitely stay here again when in the area!

This was a welcomed treasure after a long day of travel and anxiety. Is it in a sketchy area that makes you do a double-take? Absolutely. But once the elevator doors opened, all that vanished. The room was the perfect combination of traditional and modern Asian design, without being "kitschy". The bed was incredibly comfortable, the shower was amazing, the layout spacious--even for New York! The staff was fantastic and even held on to my luggage after I checked out so I could explore Tangram Mall until my car got there. Was it unfortunate that they didn't have a free breakfast? Sure. And the Concierge Lounge was pretty... ordinary. But otherwise it was exactly what I needed!

Very nice hotel in the midst of a crowded Chinatown in Flushing. Near Citi Field but stayed here to be near LGA for a flight. Rooms are clean and comfortable and what you would expect from a Renaissance. Had breakfast and a drink at their Prime Met restaurant. For dinner, the area is surrounded by Asian cuisine and had a wonderful meal at Jian Nan. There is a free airport shuttle to LGA. If looking to be in Flushing or near LGA, this is a good spot.

Sehr schönes Zimmer

Comfortable room, great location. Shout out to the shuttle driver too!

Traffic getting there!

the design of the bathroom is user friendly. the room is quite

No free wifi, only one device has wifi for member, unless you pay. No table and only a small chair in the room. the elevator is ridiculous because you are required to transfer one to another to exit. you can't enter to hotel from the mall.

Location is good to eat. Street on the property was dirty. Staffs are efficients. Cleanness was good, except the sofa stained. Good shuttle service for LGA.

订了两间房，给了一间房，超半小时才找到另一间订房信息

Clean, fri in Chinatownendly employees. This hotel is in the middle in Chinatown

I dont have kids.

Very good location , especially for Chinese tour in USA , effective subway to town by 7 trains, also good location near two airports

Price is expensive a little bit

good hotel if you stay in Queens area. you dont have to worry to find restaurants nearby, they have so many. the room a little bit small, but functional. it doesnt matter if it's just for sleeping. they have shared parking with other buildings (Mall or office), but you need to pay with reasonable rates.

Great stay for a concert! Was very happy

Stopped by the hotel to check out the rooftop views and maybe get a drink from the bar. The bar and hotel rooftop is on the 12th floor which was beautiful, you get to see the skyline and airplanes fly past you. I overheard an altercation that was happening and I think the hotel staff happened it beautifully. There was another guest I guess trying to check into the hotel at 11AM and the front desk said they don't have rooms available that early, which I think makes sense and I've been at Marriotts before where you can ask for it on the app, but it's definitely not guaranteed. Guess it's the guy's first time traveling to a nice hotel where they actually sold out over US Open and doesn't understand the concept. Anyways, this guy and his wife/partner starts cursing at the front desk and poor girl just had to listen to them. I was mad for the girl but the girl got some help from her coworkers to ask the man to leave and the situation died down. The guy had no manners and was so rude. I read the review below, it's probably that guy, sounds like a familiar situation. All the staff I encountered that day were super nice and even after the whole situation, I asked them for water and they still had a smile on them. Now, that's top-tier customer service.

Stayed here to be able to take in the U.S. Open tennis. Hotel is awesome. Staff was amazing and gave me great tips on how to get to the tennis by walking - an easy walk. Hotel gym is fantastic. Bed was super comfortable. Room is well appointed and with Starbucks coffee - a nice touch. Great shower. Just an absolute amazing experience and will definitely be back for the tennis next year - every hotel employee was super nice, friendly and polite. Rooms look like they have been totally refurbished. Absolutely loved it.

It is at a marginal location in Queens. Not the worst but definitely not the best. However, it is close to LGA and the US Open stadiums. That is why I picked them. They were the most expensive option in the Marriott app I used to book the stay. I assumed the Marriott would not risk it brand reputation so bad, really didnt research much. I was wrong. It was not worth the price. The property is cramped (ok, it is NY …). Not particularly well maintained either, and the staff is not very helpful. This is not a terrible hotel, but if you expect anything remotely close to upscale this is not it.

I had a nice stay at the Renaissance while visiting to attend the US Open. The check in service was excellent and the ladies at the desk were so helpful with recommendations and explaining the amenities at the hotels. The rooms were modern and spotless. The restaurant/ bar staff were friendly. The hotel is right by LaGuardia so there is airplane noise but the property and staff are solid.

Super Service, especially from Rosemary at the Breakfast. What a great soul. Nice Hotel, good gym and pool. The rooftop is amazing, but the staff is very service-focused and super decent, especially Rosemary. This makes the hotel more personal and gives everything a very good atmosphere. Love it! Cheers Paul

Overall clean property, well done, staff is weird but great stay!

Jessica at the front desk was very helpful

The only fault I found with this hotel was the parking. Its under the hotel but to enter the garage it is around the block. It took roughly 20 minutes to find the garage.

Comfortable, clean, quiet for sleeping. Free breakfast was good and various options available. Bar/restaurant onsite is small and cozy. Much appreciated! Also, shuttle took us to the Prudential Center which was great!! Highly recommend a stay here!

The bed in my room makes a constant squeaking or creaking noise with even the slightest movement, which has made it very difficult to get a good night’s sleep.

We enjoyed our stay there. We liked the wood floor design (much better than carpet), We also liked the design where the toilet is separated from shower room, and the whole room looked clean and nice and the room also provides many little cloth hangers. However, there are two things that I think could be improved: 1. Our room's sink was kind of clogged, the water drianed very very slow, It defitenly needs maintenance. 2. When we take a shower, one of the corner glass enclosure leaked a bit of water, it defintely needs maintenance for this too.

V

The beds were not comfortable and the whole elevator switching to different floors thing was a bit inconvenient.

喜欢吃中国菜是个很好的选择，周边都是很好中国餐厅

电梯，好几部电梯，但不是每一部都能下1楼。房间的空调外机实在影响睡眠。

Fun mall next door

location in flushing, rooftop bar!

My confidence in the Marriott name was waining, some very mediocre experiences in the past. “Necessity” being the mother of invention and an 8:00 AM flight from nearby LaGuardia Airport, gave me the perfect opportunity to try this Marriott Renaissance Hotel in Flushing, NY. The service at this hotel was the best I had ever experienced (in over 25 years of business and leisure travel). The bellman, who helped with all of our baggage needs (we had more than usual as we were returning from 2 months in Europe). was simply amazing (I am so sorry I did not ask him his name.)). The front desk receptionist…so very nice and polite…so very unusual in these days of “rack them and stack them”. Very pleased with service and the accommodations we went to bed concerned about the early morning trek to LaGuardia and getting our luggage down to and into the bus. At about 5:30AM we called the front desk for some help getting our luggage down to the bus, from our 10th floor room. I was told that there wasn’t anyone available at that early hour, but he would see what could be done. It seemed that almost like magic a young gentleman named “Ming” was at our door with a luggage cart ready to assist. Our jaw’s dropped open…it seemed like magic…before we knew it, we were boarding the bus and delighted to know that Ming was our bus driver…F A N T A S T I C…my best “ service” experience ever.

For a single night prices are insane!!! Place doesn’t offer free WiFi at the insane price. Property located off a little FILTHY and I’m mean Filthy road!!!!! Ac either blows really warm humid air or extremely cold air and no way to adjust the vent from blowing straight at your face. Not a fat chance I’d stay at this place again!

The set up was different , half the bldg was an office .

The Hotel set up was a little different, because half of the building was an office building .

The service; the attention from staff; the view of the restaurant; food; it was great!

Staff so amazing and kind. Decor a bit different and funky. View amazing! Breakfast very good. Lounge access very good value for money. Pool and spa very nice. Highly recommend. They were wonderful with the kids.

Nothing.

When we arrived there was a load of hair and fluff under the fold of the duvet on the bed. Cleanliness is of upmost importance to us and this set the tone for our stay, room did not feel clean. We had to ask for sheets to be cleaned several times before it was actually done. Breakfast was very poor, virtually inedible, coffee machine not working and no other customers. Would not stay again.

Very disappointed with this stay. The room was not properly cleaned — the floor was dusty, and there were small flying insects in the bathroom, which felt very unhygienic. We asked to change rooms, but the second room had the same issue. We always stay here when visiting New York, but this time was a real disappointment. I hope the hotel seriously improves its cleanliness standards, otherwise we won’t be returning.

Over priced and mediocre.

Had choice between juice and coffee, chose juice. When asked for coffee it was an extra $6.00. We had prepaid for breakfast. On option was a so so croissant, which did not merit the prepaid breakfast. Rooms are very small; bathroom and shower also. Caveat emptor!

I liked that the staff was very friendly

Yikes. Avoid if possible. Property is in an area with human feces on the corner and around every turn there’s a dumpster that smells of rotten fish. The “valet” at the hotel gives you directions to self park because it’s the same place they would park the cars instead of doing it for you. You ride one elevator to the lobby, then have to take a separate set of elevators to the rooms-super inconvenient. Now, here’s MY experience with MY room. The AC vent blows in your face all.night.long. The tv, when turned off, still has the backlight on so the room isn’t completely dark. The bath”room” is not a room at all. You literally pull a curtain on the side of the room to get changed or get a shower. The sink drain ring was stuck so I kept having to stick my hand in a sink full of frothy toothpaste water so it wouldn’t overflow. It was loud. Planes coming in, traffic outside, trains, you name it. If you can avoid this area and hotel, do yourself a favor and get a good night of sleep somewhere else!

Right across street from Metro