Blue Palm Bacalar

Great staff, very knowledgeable and helpful

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!

My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!

I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal

The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.

Lovely place.

We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.

This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!

We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.

Muy bien 10

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.

Loved it! Wonderful small boutique hotel. Quiet, nice rooms, beds A/C, Large bathroom with hot shower. Restaurant on site. The breakfast that comes with the room is spectacular!! We will stay here again. TY!!

Would recommend staying here

The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.

Nice hotel!

Super vriendelijke eigenaar en personeel. Veel en goede tips voor uitstapjes en restaurants. Heel mooi complex met prachtige binnentuin. Fietsen zijn een bonus! Zalig verblijf!!! Tipje voor de eigenaar: een sfeerlampje aan het bed. (Bij de nieuwe kamers de airco niet recht boven het bed hangen 😉)

Blue Palm är verkligen en liten oas i Bacalar! När man kommer in genom grindarna ser man en härlig innergård med en slingrande pool och en massa solstolar där vi spenderade många timmar. Personalen var alla jättetrevliga och servicen var långt över förväntan. Varje morgon går ägaren runt och hälsar nya gäster välkomna, och tipsar om vad Bacalar har att erbjuda. Vi hade långa och trevliga konversationer varje morgon. Maten var fantastisk och alla våra vänner som var med på resan samlades på Blue Palm för vår avslutningsmiddag, alla var jättenöjda! Cyklar fanns att låna när vi skulle på utflykter, och receptionen hjälpte oss med allt när vi behövde taxi, boka bussbiljetter och annat. Allt som allt fem stjärnor för detta supermysiga boutique-hotell, vi kommer definitivt att komma tillbaka framöver!

Great place. Beautiful landscaping. Excellent food at the restaurant.

Excelente trato, bonito y comodo hotel

The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.

We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.

Personal super amable, hotelito chico peró con todo, restaurante muy bueno, seguro si regreso a Bacalar me quedo en este hotel.

Muy agradable experiencia en el hotel, muy tranquilo, la atención muy buena, la alberca encantadora. El desayuno delicioso y la comida y cócteles en el restaurante magníficos Sin duda regresaremos

Good location, friendly, good breakfast, clean

We can thoroughly recommend the Blue Palm Hotel to anyone looking for an oasis of relaxation, good food, helpful recommendations, a beautiful pool, hammocks, free bike rental and a beautiful environment. The owners are very congenial and full of great suggestions for how to make the most of your time.

Small 8 rooms perfect calm resort! Awesome breakfast included, restaurant is amazing if your want to have dinner on site (prices are good!) Not to mention, we had the best service ever! The owners are exceptional, we will come back for sure! Thank you, Patrick and Vanessa

Todo bien, es un lugar muy limpio y para estar relajado, cerca de un balneario local a pie de laguna, el desayuno es muy bueno, lo único que no me gustó es que no dejan pagar con American Express y no dan aviso previamente

Superbe hôtel, très propre , avec un super décors. Proche de tout . Le déjeuner est excellent! Nous y retournerons !

What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!

Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!

Lovely Hotel! We stayed for 2 nights at this small, cozy, and nice hotel and it was the right choice. The staff was super friendly, we met other guests in the restaurant and they shared us also their positive feeling about the hotel. The food was good, especially the drinks. I would like to thank the two ladies in the reception for their kindness and attention. Definitely a great place to stay in Bacalar, we felt we spent the best two nights in Yucatan there 💚

Excellent! Nice team, Nice location, brand new property, beautiful swimming pool and deck: I will come back 😌

Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.

Incredible great hosts beautiful hotel and attention to detail Knowledgeable on the area gave us great tips on what to see

Great stay!

What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel

Tolles Hotel, klare Weiterempfehlung! Der Pool ist genial! Kostenloser Parkplatz direkt am Hotel. Sichere Gegend, super Lage - man konnte in Bacalar gut zu Fuß unterwegs sein. Wir würden wiederkommen!

Super hôtel super Acceuil. Calme et très bien situé. Propreté parfaite

We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!

Das Hotel ist zentral gelegen. Restaurants und die Lagune sind unweit entfernt. Das Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind sauber, das Bett ist bequem. Es gibt einen Safe und einen kleinen Kühlschrank, sowie Duschartikel und einen Fön. Vor dem Zimmer ist eine bequeme Hängematte. Der Pool ist sauber und die Liegen bequem. Kostenfreie Fahrräder stehen jederzeit zur Verfügung.

This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.

I enjoyed my birthday at the hotel. The staff suprised me with a birthday cake! Amazing owner who is very helpful, great staff to help you book activities, a true oasis in Bacalar.

Einzigartiges Hotel auf 5-Sterne Niveau. Das Personal ist herausragend aufmerksam und freundlich. Ausgezeichnet gutes Frühstück und Abendessen kann man im angrenzenden Restaurant mit sehr netter Bedienung und hervorragender Küche einnehmen. Der Inhaber Juan begrüßte uns jeden morgen persönlich mit Informationen über mögliche Ausflugsziele, Aktivitäten und Sehenswertes in Bacalar und Umgebung, was uns sehr begeisterte. Komfortable, saubere und schöne Zimmer, mit einem großen und bequemen Bett. Eine Poollandschaft mit schönen Garten die zum entspannen einlädt. Es können kostenlos Fahrräder für eine Ausfahrt genommen werden. Man fühlt sich durchgehend willkommen. Für uns das beste Hotel unserer Yucatan Rundreise, wir wollten gar nicht mehr abreisen. Ein großer Dank an das gesamte Team vom Hotel Blue Palm.

El lugar muy bonito, limpio, tranquilo buen servicio en el restaurante, el dueño excelente anfitrión

camas muy cómodas, hay refri, alberca excelente, bicis y desayuno gratis y ubicacion privilegiada...

El hotel muy bonito y cerca de todo, restaurante muy rico y el personal en general muy atento !!! Te recomiendan todo lo relacionado al lugar y el trato de Juan (dueño) inigualable !!! Muy atento de sus huéspedes … sin duda regresaría !!!

Estuve como en mi casa, muy cómoda y atendida.