The Fern Residency Katra vs Similar Hotels

Guest mentioned the bathroom fit-out could be better.

Some issues in room quality described.

Need better room ambiance, room lighting and hassles in washroom.

Room quality is assumed standard as no specific comments were made.

Guest reported the property was clean.

Some concerns about the front office and overall cleanliness.

Food and cleanness should have been better.

Facilities not properly maintained as hot water and basic toiletries were missing.

Standard quality for this hotel tier

Very good location praised in reviews.

Location is good between market, everything is within reach to 5-10 mins.

Good location, close proximity to Niharika Bhawan.

Guest noted caring staff.

Exceptional service noted by multiple guests.

The hotel staff overall was very unresponsive and couldn't manage basic guests expectations.

Staff were described as arrogant, impacting service negatively.

Standard quality for this hotel tier

Standard quality for this hotel tier.

A very good Indian and continental dishes with a lot of varieties.

Food options were noted as lacking quality.

Standard quality for this hotel tier

Standard quality for this hotel tier.

In the room both kettle and dryer were not working.

Amenities such as coffee stir sticks and proper toiletries were not provided.

Standard quality for this hotel tier

Value for money mentioned positively.

Standard quality for this hotel tier.

Dinner options were stated as not value for money.