ARTOTEL Batam vs Similar Hotels

Rooms were generally described as modern and spacious, with some concerns about cleanliness.

Mixed reviews; some noted old facilities and small bathrooms.

Rooms are clean but noted to be old and had issues with cooling.

Some rooms found to be small and expensive, not accommodating extra beds.

Several reviews mentioned issues with smoke smell and unclean linens.

Some reviews mentioned mouldy and smells, impacting overall cleanliness.

Toilet was dirty with old stains, and unpleasant smells in some rooms.

The rooms and lobby were reported as clean, although there were minor issues with bathroom maintenance.

Excellent proximity to shopping and restaurants, consistently praised in the reviews.

Multiple reviews highlighted the great location of the hotel.

Conveniently located near grand Batam and easily accessible.

Great location, convenient access to the Grand Batam Mall.

Staff were described as friendly and professional, despite some service inconsistencies.

Most reviews praised the friendly and helpful staff.

Staff is friendly and helpful, contributing positively to the overall experience.

Guests praised the staff for being friendly and helpful, with specific mentions of excellent service.

Breakfast quality was critiqued but some reviews mentioned it was enjoyable.

Breakfast was enjoyed; missing ginger tea was noted.

Food quality was poor; missing items and dirty dining area noted.

The breakfast buffet received high praises for variety and quality.

Amenities such as coffee and snacks were appreciated, though some areas could improve.

Gym facility not complete, and some comments about air-conditioning issues.

Limited amenities; missing basic items such as hair dryer and sufficient shower supplies.

Availability of nearby amenities was appreciated, though some family facilities were lacking.

Guests felt they received good value given the location and facilities.

Many reviews indicated a good value for the cost.

Standard price for average facilities; could be better given the shortcomings.

The price was considered high in relation to room size and amenities offered.