Trembesi Hotel

Towels were old.

Staff de l’accueil

Room service is the worse I’ve ever seen

Excellent

Nothing Everything was better than I expected Thanks

빵

직원친절

Nice and spacious room.

Breakfast variety

The hotel staff provided excellent service and the breakfast was delicious. The hotel's location is also very convenient, as it is close to my destination in the BSD area.

I was disappointed with the attitude of the security staff, especially in the parking area. When I returned to the hotel, the security officer was not helpful in assisting me with parking. More importantly, the tone of voice used was impolite and made me feel as though I was just an event guest rather than a hotel guest. I was instructed to park on the upper level, where there is no direct lift access to the hotel. Meanwhile, guests attending an event were allowed to park in the area with direct lift access. This inconsistency was frustrating, but what disappointed me the most was the security officer's unfriendly and discourteous manner of speaking.

It’s clean and great outdoor terrace, swimming pools and basketball court

The shower areas have some drainage issues which can be annoying. The breakfast buffet can run outs of food and drinks very early which is not a good sign for 4 star hotels

Lage & Personal

Restaurant Menüs waren nur als QR Code verfügbar, aber der Link funktionierte nicht. Keine Papierkarte in Reserve. Kein Duschvorhang im Bad.

Tolle Aussicht, Ausstattung sehr komfortabel, Matratze super

alles Bestens

Not being able to receive an invoice because it goes through Booking is a shame, especially when you travel for work. Apart from that hotel is good

Room, pool and gym. Location too.

Die Sauberkeit der Zimmer und die Aussicht aus dem großen Fenster waren sehr schön! Das nette Personal und der gute, zuverlässige und schnelle Service haben den Aufenthalt wirklich sehr sehr schön gemacht!

The pool and it’s view

Please change the coffee for the breakfast. And juices. Very unhealthy and low quality.

服務人員很親切，能夠快速的解決問題。

Stunning views

Almost over all was very nice, bedroom new, modern, breakfast room, FB are good, in the Bathroom there is Bathtub ONLY for shower with NO curtain, it means water splashed every direction, as a guess i can’t see it, so i had to clean it! Mould everywhere around the Bathtub! The water in Bathroom didn’t run! so you had to hold the lid with your finger… to let the water run out!!! Hygienic??😁

They tried to charge me extra before we checked out, the reason was “a lipstick stain” on the towel😁 until i told them my complain list longer then their problem, until the manager called me to apologise.

인피니티 풀이 호텔 투숙객 대상 무료임. 복장규정이 없음

호텔을 포함 전체 지역에서 술을 판매하지 않음. 주변 인프라가 안좋음.

Die Freundlichkeit des Personals, vor allem vom Frühstücksteam: Frau Hasna, Frau Zila, Frau Nadia, Frau Sulis und Herrn Alfred :) sehr aufmerksam und trotzdem diskret.

The facilities, gym and basketball court on the 16th floor- beautiful views

The hotel is new and clean, good service from staff, nicd breakfaat too

The price to expensive compare to the facility in the room, no bathub, and bathroom floor is to shallow, and dangerous for old people as possible to fell on

景観が最高

対応が遅い

The room was specious, clean and good view. The facility quite a lot. Kids enjoying the playground.

I think you need to put the curtain in the bathroom, so when you take a shower, the water will not splash around.

so so

so so

Beautiful city view, nice variety of food on breakfast.

Everything is very good.

깨끗한 시설

느린 와이파이

Very clean, food is delicious.

The room was spacious, spotless, and offered a breathtaking view. The staff were exceptionally friendly, and the location was conveniently accessible. I truly appreciated how thoughtful the staff were—for example, they kindly provided me with an extension cable so I could work comfortably in the restaurant. The daily variety of breakfast options made the stay even more enjoyable.

The room had a connecting door so that we could hear the neighbors a little loudly. Not a big deal, but I do wish it were quieter. Overall, no complaints—I still enjoyed my stay!

Low price, generic experience. It's a new building, still poorly maintained. Staff does not have training in a 4 star experience. There is a nice spa area at the hotel.

Three small elevators in a hotel with 28 floors will make a problem. Two restaurants only used to serving buffet meals. A la carte is not a viable option. No room service option. Unable to get an invoice from staff when booking from Booking.com

kunne ikke kjøpe vin til maten.

Excellent new hotel. Love all of it!

None

Top hotel in BSD

Spacious and bright room. Great reading corner by the large window (window is able to stay cool even during the afternoon). Breakfast spread is mainly Indonesian but has a good range of meats/vegetables and basic breads and fruits.

Service of room cleaning is inconsistent - they cleared my entire bar hand soap even when it was barely touched and gave me a new one; some parts of the floor had still have dirt on them even after cleaning; sometimes don't replace water bottles. Bathtub is a bit weird and often gets floor of bathroom wet. No hand towels provided, but able to request.

The location, the room

The breakfast wasn't good, they need change the chef

Very happy to have the free upgrades!

Good hotel

The room has pretty nice view from above. Good facility as well

I came late to check-in and the room still hasn’t ready yet. I have to wait for a couple of hours. That’s very disappointing. Also I have 2 rooms. 1 room has a very good air conditioner but the other room has a very bad air conditioner. About the cleaning, I find some rubbish hiding on the floor and sofa when I checked in. They not even sweep the floor when I ask for cleaning.

Nice view big room and clean

Food not my expectation bit messy but taste is okay 👍

Very modern, beautiful for a 4-Star hotel.

Pillows - Too soft, no form. Bed - A bit too firm, my body felt a little stiff when waking up.

The swimming pool and the breakfast buffet so good

商務10天住宿，早餐讚！櫃檯服務 好，

Clean and comfy

Too many crowd as many event running. However it’s good business

A service oriental hotel with many activities for kids. From a nice and sizeable swimming pool to a basketball court, kids' playground and table tennis room. Deluxe King room was spacious with a city view. I have sensitive nose so having a non-carpeted floor helps. However, room is not as thoroughly cleaned as we have expected for a newer hotel, especially under the bed. Towels is a bit old as well. Nice spread of delicious local breakfast with coffee machine.

Amazing infinity pool Amazing room Delicious food Nice staff Clean an near room Nice windows view Please open the infinity pool for citizens Fast check out Love the welcome drink The best 4 stars hotel in BSD Thank you Trembesi Hotel Hope soon Will be right back

They only issue 1 key card per room. This is ok if you are staying alone. But for rooms which were charged for 2 person. It is only fair to issue 2 keycard. Very inconvenient!! They should be flexible enough on the matter.

The staffs are very nice and helpful, room is clean and has good city view

Everything about the hotel,location,facilities,staff,the room amd food. The room was huge and spacious beyond my expectation. The ceiling to floor window concept and see through glass door bath room where you can see the bath tub from your bed. Complete ammenities with mini fridge a kitchen sink,pair of sleeper and touch screen control pannel where you can control everything in one place. Huge and comfy bed with very fluffy pillow. Higher floor where you can see the landscape of rawa buntu and BSD area.... I Feel homie and almost don't want to go . They have a cool jacuzzy too and infinitti pool and also eqquiped gym on the 16 floor. The staff was excellent very friendly hospitality service. The view was amazing especially during night time. Hotel also close to street food option just behind the building. The hotel it self seem new everything was in working condition and in perfect order.

Very selected food option whether inroom dinning or breakfast food selection. The towel are torn and bit stain on the pillow case. Hopefully they will looking into.

I’ve been here quiet some times and this is the first time I’ve had their Breakfast in the 6th floor. The food was So-So and nothing special about it but that was okay, the only thing that made me LOST my appetite is the Young Waitress Lady that are very not nice, i was asking her where&when the dimsum will be refilled? And she said “Umm kayaknya lagi di refill, SABAR” Excuse me? I’m only asking and not rushing anything Is it proper for a 4 star hotel service to act that way, make me feel like I’m a starving monster 🤣 And thats was Okaayyy not a big deal for me but the other thing is that because she said “Be Patient” so i was expected okay the dimsum will be refilled but after 10-15 mins i waited and check it’s still empty only 1 pao there and I asked to her again bcs I only meet her i asked where is the dimsum? and she said “Kayaknya abis deh kak” hmm okay now I’m offended, why are u telling me an uncertain things? And u don’t even smiling and Apologize (at least) i can understand that kind of things happened but The Attitude, like REALLY? And then I met her again for some time bcs i take some drink back and forth and she doesn’t even smile at me or try to greet me even she just throwed her face over me and only the housekeeping staffs that is greet me and very nice, i feel like there is no hospitality in that place, idk if u can say it’s a 4 stars hotel service too bad for me. And funny thing is that when i finish my bfast the dimsum station is filled and no one tell me seeing that I have mad and I am just so dissapointed I’m sorry 🤣 Hope you can Train your staff what is hospitality actually means :)

Jacuzzi gym and pool on17 floor Room with wide window with jakarta skyline Malls restaurants on walking distance

Nulla