Grand Zuri BSD City

best experience, from start to end. thanks to Ms. Rini for full assistance, Mas Bayu and all tim Banquet the best. Ms. Aletta dan Ms. Grey and FO team. tim resto, and all tim GZBSD. keren for the 2nd time

enjoy with this place cozy and warm

I had a great stay at Grand Zuri BSD. The hotel is clean, comfortable, and well-maintained. The breakfast was delicious with a good variety of options. What I liked the most is the location—it’s very strategic and easy to get around. There are plenty of food options nearby, and it’s close to the mall, which makes everything very convenient. Overall, a very pleasant experience. I would definitely recommend this hotel!

The bed was comfortable, room was very clean. The staff were helpful and friendly. The hotel's interior was also quite pleasing and as soon as we got in it was quite peaceful.

The coffee at breakfast. I never have high expectations to hotel's coffee as long as they have freshly brewed coffee. And with their price I'd expect Grand Zuri would have that. Unfortunately they only have 'set' coffee variations from a machine and ALL are sweetened, too sweet, even. I think they should still provide black freshly brewed coffee for those who don't take sweetened coffee.

Breakfast enak dan beragam. Lokasi strategis. Petugas ramah dari front desk sampai tempat kebugaran. Kamar bersih dan nyaman.

The kindness of the staff

Simply magnificentŕ

A lot! Love the swimming pool, love the cleanness, love the hospitality, love the breakfast service. All were excellent 👍🏻

None

room was excellent, hotel is pleasant.

exit from underground car park not good for lower cars

Lokasi strategis, dekat dengan tempat saya bekerja. Kebersihan baik - sesuai standart. Menurut saya makanan biasa saja - cukup dan dapat dinikmati.

Tidak seperti saya, ada beberapa tamu yang bahkan bertanya kepada saya tempat resto di lantai berapa ? Karena tidak ada informasi yang bisa di tempel di lift, untuk lokasi lantai2. Atau di tempel tapi di tempat yang tidak mudah dilihat, karena saya sendiri tidak melihatnya.

The breakfast was nice, hotel clean, but the pool too small

Nice vibe and good view

Good location,delicious food happy familiy stay here ,good service thanks saeful.the best grand zuri hotel bsd city.

Very nice, professional services

Very Good place 🤝

Nothing

location and cleanliness

breakfast

Good food Good taste Lots of variety Good location near tol Meeting room and rooms are clean Good services and humble staff

Good selection

This hotel is amazing! Strategic location, clean and comfortable room, and very friendly and helpful standard. Tried traditional massage with Ms Maya professional and patient therapist. I highly recommend this hotel for vacation or business trip.

Cars have to get TICKET in/out! Irks me when friends&family pick me up and has to report their plates # to receptionist to go out free. Really embarrassing especially when they have to wait 5-10 min for me because I’m late.

The hotel staff is really rude. In general the hotel is not really clean.After staying in the hotel for 7 days, they charge abnormal sums of money in case you lose your room keys.The hotel food is also really bad in general.Not meant for people coming from outside Indonesia

Nice hotel, clean, super cozy room. The facility like pool, gym and sauna I love it. All the staff are also very humble . Super love it and def Will come back again ❤️ For the food at katarasa restaurant are delicious I highly recommend this hotel. ………………… Putri and family ❤️

I stayed in Grand Zuri also in April 2016. It was excellent, and I therefore came back! The breakfast is outstanding with lots of choices and very high quality. In fact it was a good way to get to know the INdonesian kitchen! Staff is friendly. Rooms and facilities are very clean and good-looking.

Breakfast is excellent every time i have stayed and staff very accomadating and friendly

Nice hotel, delicious breakfast, clean

Nice and clean hotel

All staff are excellent, facilities are good and well maintained, food is quite nice, ambience and interior are nice.. plus live acoustic band is exceptional

The smell.., need an improvement for certain area...

good clean rooms good breakfast

mini bar fridge kept turning off

I often travel on business at Grand Zuri, the staff are very friendly and very helpful and very responsive. especially the lovely receptionist. I also like the food, it is very delicious and not boring during my one week stay here. The location also strategic from main street

Not busy and no need to face jem

Receptionist at counter need more welcome.. When they see people in front the counter they need to ask what they need. When I reach at counter to check in the reception people just bother me and they are busy doing something which is I think they need to serve and give priority to me first.. I need to waited 2 3 minutes..

Everything from the room to the breakfast to room service.

They could have given the room on the top floor

Super excited, it turns out there is a hotel in the center of BSD City which has a beautiful interior, affordable prices, and a strategic location. The rooms are very complete with facilities, comfortable and spacious. The plus point of this hotel is that it is kids friendly because there is a swimming pool which is divided into 2 for adults and children, and there is a mini playground so you will feel at home staying here. For breakfast, there is a variety of food from Indonesia and wastern too. Moreover, there is a gelato corner that makes children happy. All the staff are friendly and helpful. There are also bicycle facilities so you can go around the hotel. Recommended hotel in BSD City❤️

The staffs were very friendly and helpful . Room was clean and bed was very comfy. Location is very strategic. Near to places to eat and Malls

N/A

Very comfortable place to stay. Feel they renovated the rooms and be much better than before. Good quality breakfast options. Love to be here everytime back to Indonesia.

None

Coming after almost 20 hours flight, got the room with broken Air Conditioning, have to wait for half an hour until the technician comes without any result, lucky got room replacement but the mood was gone already.

Nice breakfast

The location of the establishment is conveniently situated, and the basic facilities provided are satisfactory.

the overall experience was marred by unfriendly staff behavior, one that stand out was in their parking policy during bad weather (Pouring rain), and the smell of tobacco smoke in the room.

Clean and nice ambience. Good breakfast selection.

A little bit expensive

Nice and clean hotel with good breakfast

Best service, great food, very recommended place for event, thank you Grand Zuri Bsd, thank you Mba Nupus for services. Strategic location, clean and nice ballroom, very humble services.. We have an event with a very pleasure services...

Nice and clean hotel

I love staying here, the room was very clean with good and complete amenities. Prayer mat was the plus point in my opinion, not every hotel provide this to their guest. I stayed for one night, to rest and relax before travelling to another place the next day. The hotel is not only convenient for travelling, staycation, or business trip, but also family-friendly. Facilities available in the hotel area include: - Bicycle for exploring around the hotel - Children and adult swimming pool - Gym (cardio and weight lifting) - Sauna - Table football game I tried almost all of these facilities, and I loved them. As for food, don't worry because there's a lot of variety, from western to Indonesian food. The menu changes every day, said the waiter. There also jamu, for those of you who will visit here, don't forget to try the Jamu served at breakfast. If asked if I would come back again while in this area, I would say yes.

Good breakfast, minimalist cozies room & nice hospitality staffs

Limited internet access 4mb up/down #slow

Location, clean and huge review on google

Pool is to small, no hand and face towel also no cutton bud, closet is not soft closing so if you forgot when you take it down it will make a noice, refrigerator is not cool

Had breakfast and dinner in the hotel, all food was great. Room had plenty of space and was super clean. Check in had a bit of delay because we were in a large group, but my request to be moved to a non-smoking room was handled swiftly. Thank you, Grand Zuri BSD.

Front desk receptionist were helpful.

Hotel restaurant buffet can be improved.

Everything was good

None

I stayed in room 509, the door handle to open the door is not very good, needs replacement already. However, the overall stay is pleasant.

The selection of bfast one day only got beans and English style,and the rest Indo style, so my family bit not happy, the staff was attentive and very helpful , appreciate for the helps.

The internet 🛜 so slow 😞😞 and need to be upgrade . Also Shame didn't sell beers 🍻

Love this hotel since long time ago and it's still maintaining the high standard and the facilities improved better after years

Well maintained and room was clean enough. Breakfast was excellent, in terms of taste and variety. Staff was very attentive to the kids

The smells of the room corridor, smells like the old carpet, maybe can add room fragrance or something. And also, Mineral water that provided in the room was only 2 bottles of 330ml and the additional will be charged. At least if you want to limited to 2 bottles, give at least 600 ml, like the other hotel does.

My husband was not feeling well. The front desk staffs Grace, Tisna and others went beyond their duty in arranging for doctor and medicine. They were smiley and helpful.

Spacious, clean and new room — beyond my expectation.. you better hire a good photographer

1. The refrigerator is not working 2. Need hire a better performance on sunday morning or just play from central audio

The check-in and check-out processes were quick. The room was spacious and comfortable. Excellent internet connection and the smart TV was a great extra. Will definitely come back :)

The property was really beautiful, looks vintage from the outside but modern on the inside.

Nice and cozy room. Decent b'fast

They have a pool, gym and sauna. The staffs were very polite, fast response and helpful. The location is in the main road but the room is quiet, near the shopping centre, restaurant, waterpark, mosque, highway, hospital, and only 35 minutes to airport. The food was amazing, have many choices of menus and cooked in proper way. The restaurant is clean, tidy and cozy.

The property was good, the service was nice but I have one bad experience with one of the lady’s staff in restaurant who work at night time. When i was invited few of my friends to eat, the way she explained about the food that was not available was but rude and arrogant. She is definitely disappointment that ruined our nice staying in the hotel. Hope they will take action for it.

The ambient music in the aisle is played all night long. It must stop during sleeping time

quiet environment

facility no hand towel, limited shower gel limited tissue toilet paper no make up mirror in bed room area. it usually put in bed room area with a chair. the make up mirror in toilet (next to toilet bowl) and i must stand. while my leg is after surgery, i can not stand longer. and the space for make up mirror to stand is also very narrow

Clean, good location (near a mall), staff is friendly and helpful.

Yesterday when I was in the bathroom, the sound of workers drilling something in the next room, I was so shocked that it made me panic for a moment

Both the front desk employees and management of the hotel were exceptional in their respective roles. There is no room for debate regarding the cleanliness of the Hotel. as well as the Restaurant was great especially during Ramadhan.

Honestly the room is not meet my expectation due to the size of bed for Twin Bed are 100x200 which commonly that I'm used in another's place are minimum 120x200 (need to mentioned on description at Booking.com). In addition, I had a negative experience as a result of the fact that the Taxi that I had reserved beginning in the evening was not ready when I went to check out.

Very nice srtaff

amazing breakfast

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Clean place, nice ambience, staff was friendly and helpful. Breakfast was decent

Nothing

The reception area was beautiful. The room was clean and simple. Breakfast spread was nice.

Wood color style in the room were odd. Liveable and comfy room but weird. Loud music during breakfast... Had to sit outside because we couldn't talk to each other.

the hotel is nice, love the room, spacious and clean. love the gym, it’s well equipped, has sauna room. nice size pool. the staff are very friendly and helpful. will stay here again.

nothing

We love the cleanliness Breakfast isn’t that good. Taste is awful.