dokes hotel palm
dokes hotel palm, Palm Jumeirah Road, Palm Jumeirah, Dubai Emirate, United Arab Emirates- Attraction
- Wheelchair Accessible
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Luxurious Amenities
Indulge in a relaxing spa treatment, unwind on the private beach, or take a dip in the seasonal outdoor pool.
Dining Options
Savor delicious meals at one of the hotel's four restaurants or grab a drink at the bar/lounge.
Convenience and Comfort
With complimentary Wi-Fi, concierge services, and valet parking, your stay at Radisson Beach Resort Palm Jumeirah will be seamless.
To experience the ultimate blend of luxury and convenience, book your stay at Radisson Beach Resort Palm Jumeirah today!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
2 Twin Beds OR 1 King Bed
344-sq-foot room with partial sea views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, queen sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
Partial Sea View
In-room amenities
2 Twin Beds OR 1 King Bed
344-sq-foot room, balcony with city views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, queen sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
City View
In-room amenities
2 Twin Beds OR 1 King Bed
355-sq-foot room with sea views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, queen sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
33 m2
Sea View
In-room amenities
1 King Bed
344-sq-foot room with partial ocean views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
Partial Ocean View
In-room amenities
1 King Bed
355-sq-foot room with sea views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, queen sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
33 m2
Sea View
In-room amenities
1 King Bed
646-sq-foot room with city views
Layout - Bedroom, dining area, and sitting area
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, free tea bags/instant coffee, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
60 m2
City View
In-room amenities
1 King Bed
388-sq-foot room with sea views
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, and free tea bags/instant coffee
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, queen sofa bed, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
36 m2
Sea View
In-room amenities
1 King Bed
667-sq-foot room with sea views
Layout - Bedroom, living room, and dining area
Entertainment - 49-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, free bottled water, free tea bags/instant coffee, and dining table
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
62 m2
Sea View
In-room amenities
Pets not allowed
No rollaway/extra beds available
Service animals not allowed
Essential workers only - NO
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
Professional property host/manager
No cribs (infant beds) available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Very nice
Great stay very comfortable and staff very accommodating. Remy was extra helpful.
Everything was great But the buffet was boring it’s the same thing everyday
Great resort, convenient location. Would recommend and will definitely be back.
I asked the doorman to call a taxi. He arranged it quickly, but told the driver to charge me 90 dirhams, even though the regular fare should have been around 30 dirhams. Most likely, the doorman wanted to make it clear that I shouldn’t bother such a busy person with trivial requests like calling a taxi for a hotel guest.
Chitra done an amazing job for house keeping, all staff were very good including those at the coffee counter, Angelina on check in was very polite and helpful. The stay itself was great! We had a lovely time, including the pool staff and security who were all assistive and friendly 5/5
Lovely hotel,
Dıssapointed in bar area as it was inside with many people smoking and loud music was heard at night from our room which was coming from the rooftop beach club. It was like being in a night club.
Ordinary and not reaching expectations.
Love this hotel and the location great pools my room was amazing with a nice view and the beach is right there you also have few beach clubs around can’t wait to go back Also breakfast was amazing
From day one stay at the Radisson Beach on the Palm was lovely, staff were friendly, no hassle checking in, whenever we call room service staff always polite and always provided great customer service. Breakfast was very nice with a great variety, pool area was amazing with the water being cool, beach was just as good I would definitely come back to the Radissokn
Ilike the location which all the beach's you can go by walking there is gam in the hotel the room is good the service is good what I don’t like it in the hotel the pool are very small the room service always late and i want to add one point more there is no self parking i would like to park my car by myself is better.
Fantastic resort cannot wait to return here again in future
I had an amazing experience at the Raddison. The location and beach resort are absolutely superb — a clean, relaxing environment with excellent facilities. I want to give special thanks and utmost respect to the security team, especially the Head of Security, Raad, Manager Hatem, and the General Manager. They responded to a situation with record speed and handled it smoothly, efficiently, and professionally. I am deeply grateful for their superb work — I was truly touched by their generosity and hospitality. This is exactly why I consider Dubai one of the safest cities in the world, thanks to its strict zero-tolerance policy and the high standards of service I’ve experienced.
Great place to stay, lots of activities around the hotel
Radisson Beach Resort strikes a great balance between comfort, service, and location. Whether you’re on a family vacation, romantic getaway, or solo retreat, it’s a strong choice. With a few small improvements in dining variety, it could easily be a five-star experience
Had an amazing time.
The property was clean, comfortable, and accessible to restaurants, and clubs. The staff were extremely helpful and willing to lend a hand, or answer questions. The restaurants were good and there were several choices.
Amazing. Best hotel in Dubai
From the East to the west, Rami is the best.
The staff here are just amazing. Each and everyone one of them are kind and professional, and greet you nicely everyday. The hotel is beautiful, right in front of the beach, I was able to get Ubers/taxis easily. And the room was clean and so fun to stay in, housekeeping was amazing too and always made sure I was comfortable. Lost of range for breakfast. Overall, I felt very safe and happy staying here as a female solo traveller.
They hit the car against a wall. It was minor accident, but they didn’t not tell me, I noticed that when I reached my home in Abu Dhabi. It’s obligatory to give the car to the valet parking.
I had an absolutely amazing stay at this hotel! From the moment I arrived, the cleanliness stood out — everything was spotless and well-maintained. The overall service was fantastic, and two staff members truly made my stay memorable with their excellent communication skills, polite and accommodating attitude, and impressive knowledge of Dubai. The room was lovely and very comfortable, though I did find the bathroom a bit small, especially around the sink area. One minor inconvenience was that the desk plug wasn’t working, so I couldn’t make tea there and had to move the kettle to the bedside table. Despite that, the cleanliness throughout the hotel was exceptional. One of the highlights was the hotel’s private beach club — the service, food, and drinks there were amazing. The entire area around the hotel is clean, airy, and vibrant. I also absolutely loved the China White rooftop pool — it’s stunning! Another big plus is the location. The hotel is within walking distance to several other beach clubs, yet it’s tucked away from the main strip, giving it a more relaxed and exclusive feel. It's also close to Palm Jumeirah, which makes exploring the area easy and enjoyable. I felt so welcomed and at home here. The atmosphere is warm and inviting, and I’ll definitely be returning. Highly recommend this hotel to anyone visiting Dubai!
Excellent i definitely recommend and i hope come back again soon
Amazing staff great hotel
Absolutely amazing hotel and staff. Plenty of options for food and entertainment.
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Otel genel olarak ortalama bir otel. Ayni fiayata daha iyilerini bulabilirsiniz. Otelin havuz ve beach kismi otelin misafir kapasitesine gore kisitli , yani guneslenmek veya havuz basinda zaman gecirmek isterseniz ve gec kalirsaniz yer bulamiyorsunuz. Odalar standart normal de dubai de otel metrekareleri daha buyuk oluyor.
Fiz a reserva para um quarto com cama de casal. Contudo, me foi disponibilizado quarto com camas de solteiro. Questionei a situação e me disseram que a reserva garante tão somente a categoria do quarto somente, e mesmo após mostrado o arquivo de reserva confirmando a cama de casal, o hotel não fez qualquer tipo de esforço para sanar o ocorrido. PÉSSIMO ATENDIMENTO oferecido considerando a alta categoria do hotel. Não indicarei a ninguém.
Absolutely loved it, felt really at home especially being our second stay here
.
I have mixed feelings. Stayed there for a business trip. Accessibility, balance of professional and leisure options, price etc count. All of these I liked in my stay. what I absolutely disliked is the nightly noise from all kind of bars in the area. if you can feel the bass thumping through closed doors and even your earplugs don’t secure you any sleep at 2am, then the hotel is not the best option for a refreshed business day
Peccato che il giorno del mio compleanno (24 Aprile) la struttura non abbia provveduto in alcun modo ad omaggiarmi. Sarebbe bastato anche un semplice biglietto di auguri.
Innsjekk tok veldig lang tid. Overdreven og til dels svært plagsom parfymelukt i hele resepsjonsområdet.
Great location great staff
Staff are all lovely and the service is relatively quick. The hotel itself though is a bit dated compared to Dubai Standards but the good service made up for it.
Top
Je reviens d’un séjour d’une semaine au Radisson Beach Dubai, et je tiens à partager mon expérience pour éviter que d’autres clients ne se fassent avoir comme moi. Lors de ma réservation, j’ai choisi une chambre avec vue mer, en payant 30 % plus cher qu’une chambre avec vue partielle. À mon arrivée, j’ai demandé à l’hôtesse confirmation que j’étais bien dans une chambre vue mer : "Oui, monsieur, bien sûr." Une fois dans la chambre (numéro 406), grosse désillusion : un énorme bâtiment, obligeant à aller sur la terrasse pour apercevoir un morceau de mer. J’ai naïvement cru que c’était leur définition d’une "vue mer"… Jusqu’à mon dernier jour, où j’ai pu voir une vraie chambre avec vue mer (numéro 1051). Ce n’est pas du tout la même chose ! Cette arnaque change complètement l’expérience du séjour. Pourquoi mentir au client ? Si on m’avait dit la vérité dès le début, j’aurais pu demander à changer de chambre. À cela s’ajoute un problème énorme de nuisances sonores. L’hôtel est en bord de mer, devant plusieurs plages privée... où la musique électro hurle jusqu’à 3h du matin ! L’isolation phonique est catastrophique : impossible de dormir. Lors du check-out, l’hôtesse me demande si mon séjour s’est bien passé. J’explique ma déception… Aucune réaction. Le seul point positif ? La propreté des chambres et le service voiturier. Mais franchement, payer 30 % de plus pour une "vue mer" qui n’existe pas et ne pas pouvoir dormir avant 3h du matin, c’est inadmissible.
I liked everything
I had a lovely stay, the hotel is located on the lively West Beach Palm, one of the best locations in Dubai. The staff were very polite and helpful, especially the receptionist, Maya and the housekeeping, Aruna. Something to consider, the toilet door doesn’t fully close, it’s a glass door and there’s a small space between the door and the wall.
Excellent
Lovely location but music from the beach bars could be heard in the bedrooms until 3/4a.m every night. Also the room we paid for was not given to us on arrival and we had to get it the following morning after 9.00am.
Staff were really friendly & helpful especially Aimen the concierge who tried his very best to help with our transfer to the airport as they failed to turn up! The hotel is great & we loved the pools and private beach & the view when in the gym. We would certainly recommend this hotel. Thank you for a great stay.
Stayed here a few times now, good place.
Perfect hotel to stay on business. A few nooks to work from, spacious rooms to work in, a nice coffee bar with some lovely juices and snacks (the guys who work there are super nice too), perfect location to switch off and walk up and down the palm, good bars and restaurants, close to a mall , no reliance on cabs, on the beach, clean rooms and super positive and helpful staff through the hotel. I would like a hotel to offer the chance to have a late breakfast (fruot yogurts is fine) until maybe 1130/1200.
Great location. Good breakfast
Good location
I stayed here on a solo trip, beautiful hotel, staff and service was great. My flight was in at 8am, my room was not ready however I was able to use the showers on level 13 to freshen up. This was my second time to Dubai and this time I was running the Dubai half marathon, which I loved however there is a beach club beside this hotel which played music until 3am or later, I had asked for a beach view room which I regret now as I did not get much restful sleep the nights I stay or the night before my race which was frustrating. I did have loop ear plugs which could still hear the music :( I would stay again but ask for a different room facing away from the beach club. This seems like a great hotel for couples / friend groups who want to enjoy the night life and sleep the following days as it is peaceful until 7pm before the music starts up again. The highlight of my stay was one of the allocated taxi drivers - who gave me his number and took me where I needed to go and then waited at the destation for me - this me my feel very safe travelling solo.
Unfortunately lot of noise/music from the beach area, music from the other hotels / bar was very loud. During the stay, I also noticed very load music from in the reception area / breakfast area and the pool area. Why all the loud music, I come to enjoy my vacation, not to hear music. Breakfast was very stressful due to the loud music. Pool was very cold, not heated as in the other hotels where we stayed.
The staff was great and the food was delicious
I’ve stayed there many times and generally like the hotel. But there are two problems. 1. Why do you have to have a security guard standing in the center of the lobby at all times? It’s not a good guest experience. I would understand late at night, but not all day. You should reconsider that. And 2. you allow DAMAC property to have a booth in your lobby and they bark at people whenever you walk by them which is again hurting your guest experience. These are too easy fixes you should seriously reconsider.
Friendly staff, great environment, good location. Would stay again
Very nice hotel. Staff extremely friendly and very prompt service. Whenever we requested something to the room, it arrived within minutes. Excellent location, right on the beach with lively bars in the area. Stunning views from the rooftop and pool. Special shoutout to Rosh who works there, a credit to the hotel
It was very clean, veryyyy good service, nice beach, nice view, quiet, luxurious. Just great.
The only thing which wasn’t a big issue, was music playing round the pool all day, admittedly I am over sixty!
Extremely clean hotel and nice rooms - even a good gym with is rare. There are big beach clubs in front of the hotel that play techno music every day until late (at least 2am - sometimes longer). The sound insulation of the roos is very poor so definitely not recommended for light sleepers. The pool area is quite small and people reserve with towels the sun beads for whole day without showing up. The staff says that they remorve towels if people show up but this doesn't happen. So quests needs to do this. Be active yourself if the beds are empty more than 30mins without users.
Good location but basic hotel for price. Certainly not luxury and disappointing compared to other hotels on the palm.
It is very noisy, with loud music playing during the daytime and late at night during the weekend. Views not as advertised. It's a ridiculous place for ridiculous Instagrammers.
Excellent location
Wow wow wow
Fantastic few Days
Great hotel, staff could not do enough for me. Location was good with its own private beach.rooms were modern , reasonably sized , clean and comfortable. Lively area at the weekend so not the best choice if you want a quiet nights sleep. Would definitely recommend it.
Truly enjoyed the stay
Incrível, no melhor lugar de praia em frente aos Beach Clubs. Não houve barulho que incomodasse o sono. Ótimo café da manhã. Boa praia.
Sehr unfreundliches Personal, nie wieder. Ich würde die Unterkunft auch niemandem empfehlen.
Radisson blu c'est ma chaine d'hôtel préférée. Malheureusement ici à Dubai ça c'est très mal passé dès notre arrivée. -on a demandé le dîner, ils nous proposent une formule à 100dirham on choisi le menu, ils nous disent que nous ne pouvions pas avoir la formule. Ils nous donnent la carte on choisi notre dîner. Le serveur était hautin et n'écoutait même pas en lui demandant pourquoi ils ont changé d'avis concernant le menu. Au milieu du dîner un serveur vient avec l'addition ils nous demandent de payer alors qu'on a pas fini de manger ni de commander le dessert et les fruits pour mon fils. Je lui demande si on doit payer car il a fini sa journée et il doit rentrer il me dit que non !!!!!! - A la plage le lendemain on a pris des chaises longues, partant pour chercher mon fils et ma femme je reviens et ne trouve plus mes affaires, je leur demande ils m'ont expliqué qu'après 30 minutes on aura plus le droit à la place => je trouve ça très bien mais il faut le dire au client avant et l'appliquer à tous . Cerise sur le gâteau, Nos affaires on les trouve plus on demande à la réception et ils les ont perdu ! A 2h du matin, des hurlements de femme, mon fils s'est réveillé en pleurant car c'était très fort , j'appelle la réception. Je sors de la chambre plusieurs personnes dans l'étage qui sont sorti également. En faissant le check-out , on demande s'ils ont trouvé nos affaires perdus, ils répondent que non et un manager nous contacte , personne ne nous a contacté à ce jour .
Overall, the stay was okay. Nice interior, good location (albeit very expensive), a private beach area, and a pool on the hotel grounds. What didn’t work so well was the level of service. For a hotel of this standard and price category, you expect high professionalism and proactive service. It just doesn’t work, and there’s a lot to improve. When I provided feedback that the check-in process was slow, the room wasn’t ready, and that despite having many available staff, none acknowledged me or welcomed me, management eventually addressed the issue (although it took two full days before I heard back). I was offered a complimentary meal as compensation. That was nice and appreciated, but it was quite a process to give me that free lunch – involving four or five staff members. Eventually the hotel manager himself had to come down to come with me to the restaurant to confirm this. My point is not that the management handled this poorly—they did their best—but there are significant structural changes need here. Much of this could have been avoided in the first place if the hotel were better organized and had a more effective system. So overall, this is not good enough. It’s unprofessional, disorganized, poorly planned, and badly managed, and I hope they realize this themselves, rather than blaming it on “that’s just how it is”.
War im Großen und Ganzen ok, leider zu wenig Liegen am Strand zur Verfügung. Der Pool allerdings ist ein Witz. Um 8 sind die meisten Liegen schon belegt !!! Frühstück lässt nichts zu wünschen übrig.
The over-all stay was pleasant and nice. The room is great and services.
Top locatie en verblijf
Very cool and very cool
Great beach and friendly staff
Beautiful property
Amazing location and place to stay , staff friendly - I was a bit concerned when reading certain reviews but honestly no issues at all - note check in states 3pm however if room available earlier than expected they allow customers to check in early subject to availability. Note the rooftop pool is still closed so you’ll find the pool on floor 1 slightly overcrowded with the usual Nerds reserving beds at stupid O’clock in morning the only annoying thing is when said person who has placed there towel on a bed disappears for 3 hours an then returns to claim there but you get these Nerds at most hotels so to be expected. Besides the above amazing location n hotel to stay at would definitely return
Private beach was really nice. However the sunbeds could be cleaned.
Small pool, also not the cleanest. Lack of parasols on the beach. Spent a lot of time away from hotel during the day because of this. Calling this hotel a beach ‘resort’ is pushing it. Although that said there is access to a sand area with loungers and access to the sea. The hotel is clean and modern and in a great area.
Lovely hotel!
No beer in the whole property. Solutionless management . To top it all off there was cockroaches in our fridge. Pool area full of young adults / kids . Breakfast was alright. Budget hotel in a great location. Still waiting for a phone call from the manager as we speak. Spend a little bit more and go elsewhere.
Amazing
Good position on the beachfront. Good size room and clean. A couple minutes walk to monorail.
Complaint Regarding Room 1231 Dear Radisson Management, I hope this message finds you well. I am writing to bring to your attention some issues I encountered during my recent stay in room Each morning, there is a loud sound of water hitting the walls, which is quite disturbing. Additionally, my room door shakes whenever nearby doors are closed, startling me from my sleep. These issues significantly affected my comfort and overall experience. Considering the inconvenience caused, I kindly request a compensation - discount or VIP access for my next checkin in any Radison Hotel over globe Thank you for your understanding and prompt attention to this matter. Sincerely, Rabih Jreish
I did not like the fact that if you need ice it cost 10 AED dollars . This was because the hotel does not own the restaurants and there are no ice machines on the floors. I like that there were several different restaurants out back of the hotel
There was no microwave, our room smelled like sewage, someone threw a glass on our balcony, and way too many prostitutes around the area. Too many clubs and a very unsafe environment not family friendly at all.
Was ok, but too much noise and no privacy around the hotel, pretty much a busy flow of people in and out
Amazing stay with great staff
Very nice hotel and staff are great. 2 good bars downstairs and access to private beach.
Except for the beach bar waders.You asked them for a drink, and they never bring it to you.
Everything was good
Beautiful hotel. However, we landed at 5AM & although we understand check in is at 3PM. We hoped they would be more accommodating as we were not feeling well & needed to rest. We kept falling asleep in the lobby lounge sofas because we were so tired from our flight and not feeling well. We kept getting asked from staff what our problem was which felt not welcoming at all. It felt like there was a lack of communication amongst the staff. No attentiveness or updates as to when our room was going to be ready. They didn't even offer water or check in how we were physically doing. It felt dismissive and not welcoming.
Thank you for a lovely stay I’ll be back
Just an overall poor experience. The room was clean but very simple. The staff are inexperienced and lost our bags on check in. I was charged twice for the room and had to spend time to rectify the mistake by the hotel staff. Unfortunately, I booked the hotel twice. I was promised a refund both verbally and in writing on WhatsApp (the message was later deleted). The hotel management refuses to refund the second stay. I must also mention that the breakfast buffet is probably the worst I had in years in both choice and quality
This place pretend to be upscale beach-front hotel. But after one night stand there I should share my own experience. Room: Despite it's BEACH hotel - room is pretty small, balcony is extrimellly small and doens't have any handle to dry swimwear after beach. It's ridiculouse. Bath area is very small. There is no handle or hooks for towels, there is even no door to divide bath area and common area. Despite it's room for 2 in bathroom I found only 1 tooth brush. But my general disapointment is breakfast. Despite night price hotel provide very limited vatiouse of food. But most annoing is big bowl with butter which just chopped by cubes and dropped in common bowl. And bowl with sugar. I really don't understand why ALL guest should take one spoon to take sugar from shared bowl. And yes, despite you stay in upscale hotel they even can't give you tea spoon, instead of that you'll get stik like you visit deli on gas station. It's most herrinle experience ever.
All good
Absolutely loved it. we were based on the 11th floor sea facing corner room.highly recommended 😉
Great hotel, lovely position at the trunk if the Palm but unless you pay for an expensive room don’t expect to be welcome at the rooftop pool
Everything is ver nice
Book a corner room, the views are phenomenal. You won’t regret it! Loved everything about this hotel…location, breakfast, ambiance (modern), staff inside and outside, pool and the private beach. Definitely going back!
An excellent new hotel with great facilities. Unfortunately being a Radisson platinum member doesnt appear to mean very much.
Checkin wasn’t the best, I’ve been a Radisson member for 8 years and booked the corner balcony, room wasn’t the best as wanted to see all the city rather than a hotel when opening the doors. The plus was the Chamber people, they did a fantastic job, very friendly and curtious. And Sajed on the front desk, top man, great recommendations and friendly
Unbelievable noise from outside beach clubs - extremelly loud music played through evening till 3 am!! Windows completellly not soundproof, we couldn’t sleep till 3 am - horrible experience. Staff at the pool and at beach lounge nit trained, poor english, rude. Would never stay there again!!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.1/10General cleanliness noted positively, but not necessarily emphasized.
Service
9.1/10Staff were very accommodating and friendly, providing excellent customer service.
Location
9.1/10Great location with convenient access to the beach and nearby activities.
Room Quality
8.6/10Rooms noted as good with nice views.
Amenities
8.6/10Great amenities including pools, though some guests found dining options lacking.
Value for Money
8.6/10Good value for the amenities and service offered.
Food and Beverage
8.1/10Breakfast received praise, but buffets noted as repetitive, impacting overall satisfaction.
Overall Experience
8.6/10Guests reported a lovely stay overall, with minor issues noted that did not detract significantly.