Thành Điện Hải
Thành Điện Hải, Đường Thành Điện Hải, Hải Châu Ward, Đà Nẵng, 50207, Vietnam- Ruines
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious 5-Star Stay in Da Nang
Outdoor Swimming Pool and Fitness Center: Enjoy a refreshing swim in the outdoor pool or work out at the fitness center during your stay at Bay Capital Danang.
Gourmet Dining Options: Indulge in a variety of cuisines including American, Chinese, and Italian at the hotel's restaurant, with special dietary requests catered to.
Convenient Amenities and Services: Benefit from free WiFi, airport transfers, and 24-hour room service at this 5-star property, where every room offers city views and modern comforts.
Experience luxury and convenience at Bay Capital Danang - Book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
City View, River View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
City View, River View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
63 sqm
River View, Mountain View
In-room amenities
1 King Bed and 1 Twin Bed
678-sq-foot soundproofed room with river and city views
Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - High pile carpet in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
63 m2
City View
In-room amenities
2 Large Twin Beds
431-sq-foot soundproofed room with river and city views
Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - High pile carpet in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
40 m2
City View
In-room amenities
1 King Bed and 1 Twin Bed
753-sq-foot soundproofed room with river and city views
Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Kitchenette with refrigerator, stovetop, cookware/dishware, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - High pile carpet in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
70 m2
City View
In-room amenities
1 King Bed and 1 Twin Bed
431-sq-foot soundproofed room with river and city views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 5 guests
3 adults · 2 children
Room details
40 m2
City View
In-room amenities
1 King Bed
431-sq-foot soundproofed room with river and city views
Executive Level - Executive Lounge access, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - High pile carpet in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
40 m2
City View
In-room amenities
1 Queen Bed
883-sq-foot room with city views
Club Level - Club Lounge access, light refreshments, internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and electric kettle
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
82 m2
City View
In-room amenities
1 King Bed
431-sq-foot room with river views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
40 m2
River View
In-room amenities
1 King Bed
366-sq-foot soundproofed room with river and mountain views
Layout - Separate sitting area
Internet - Free WiFi 25+ Mbps and wired internet access
Entertainment - 45-inch flat-screen TV with premium channels
Food & Drink - Electric kettle, free minibar items, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, laptop workspace, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Tile flooring in room
Eco-friendly - Eco-friendly cleaning supplies and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
2 adults · 2 children
Room details
34 m2
River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Large bed (151-180 cm wide)
Room details
36 m2
City View, River View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
34 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
34 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
34 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
40 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
40 sqm
River View, Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
34 sqm
City View, River View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
63 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
82 sqm
City View, River View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
93 sqm
River View, Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
City View, River View
In-room amenities
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Single bed (90-130 cm wide), Large bed (151-180 cm wide)
Room details
40 m2
City View, Sea View, River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 m2
City View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 m2
City View, Sea View, River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Large bed (151-180 cm wide)
Room details
36 m2
City View, Sea View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Single bed (90-130 cm wide)
Room details
36 m2
City View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Large bed (151-180 cm wide)
Room details
63 m2
City View, Sea View, River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Large bed (151-180 cm wide)
Room details
36 m2
City View, River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 m2
City View, Sea View, River View, Mountain View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Large bed (151-180 cm wide)
Room details
82 m2
City View, Sea View, River View, Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Phòng view đẹp nhận viên thân thiện
Thật không may khi tôi nhận phòng thì bồn rửa chưa được dọn kỹ
הכל
The men’s locker room had a sauna and steam room.
I felt like the breakfast was mostly catered to Korean guests.
Ottimo hotel in centro a Da Nang, camera molto spaziosa, vista mozzafiato, pulizia impeccabile, bagno grande e ben attrezzato, letto molto comodo
Ruby was exceptional and the front desk staff was always very kind and helpful.
Airport pick up and drop
Personeel was vriendelijk
Hygiëne onder maat. Zowel centrale ruimtes als de kamer. De vloerkleden worden niet gestofzuigd. Schimmels in de badkamers.
Everything were good and fantastic
;
'
فندق ممتاز جدا و نطيف و غرفه ممتازة و موقعه ممتاز بعيد عن الصجه لكن خمس دقايق بالسيارة و انت واصلها الغرفه رائعة
مرتبة السرير سيئة
員工服務很親切! 房間很舒適、乾淨,早餐選擇多樣也蠻好吃的 飯店地點位置也不錯👍🏼是會想再次入住的一間飯店
Our rooms are very big and clean,all staff were helpful and nice
السعر كان عاليا
Breakfast
Smelly corridors
مكان نضيف
لاشئ
عدم الالتزام بشروط الحجز من بوكينج حيث تم حجز غرفة لثلاثة اشخاص وقاموا بتسليمنا غرفة بسريرين مع بطانية ومخدة فقط للشخص الثالث بحيث ينام على الارض او الدفع للسرير الاضافي علما بأن الحجز لثلاث اشخاص بالغين ولم يتم التوضيح من بوكينج بعدم توفير سرير للشخص الثالث علما بأننا حجزنا غرفة لثلثة اشخاص بسعر اغلى عن غرفة لشخصين الرجاء الحذر اثناء الحجز من تطبيق بوكينج
This hotel has THE best staff. Always smiling and happy to see you, and nothing is too much trouble, from opening doors to making a special coffee. All the staff I dealt with were so lovely and warm (housekeeping, reception, cafe, restaurant, door guys, everyone!). One of the reception ladies even helped me track down a delivery I was expecting, successfully found it and even carried it to me. Wonderful people. The room was large, and the floor to ceiling windows made it an amazing view of Da Nang. Spotlessly clean, the bathroom looked brand new. Has a full size ironing board, blow dryer and a room safe. Has a kettle, but probably take your own instant coffee if you want it, the sachets weren't that great. Of course in Vietnam who is going to drink sachet coffee. I get it. :) The elevators are fast, no hanging around for 20 minutes waiting, I don't know how they did that but it's great. The pool is right outside the restaurant, with another fabulous view, and was sparkling clean when I was there. The room has good amenities, free bottled water, a fridge, great size TV, and the air conditioning was perfect and completely reliable. There is a mini mart right across the road for bottled water, etc, and a raft of coffee shops within a two minute walk. I can't fault this hotel, I stay in five star hotels constantly and this place definitely made me feel at home. I'll be back. Great value for money.
Nothing.
Great
Vänlig personal, väldigt måna om gästerna, alltid med ett leende 😀.
Jag kan faktiskt inte hitta något som jag är missnöjd med.
Beautiful rooms very spacious beds were excellent and comfortable good quality bed linen, clean modern hotel
Nothing really
موقع الفندق على الشاطئ مباشرة الافطار ممتاز ومتنوع يوجد توصيل من والى المطار حجم الغرف مناسب نوعاً ما فيه صالة العب أطفال جميلة ومناسبة لغاية سن 10 سنوات
الغرف غير معزولة الصوت ومزعجة دورات مياه الغرف بدون شطاف ولكن كرسي الحمام بتنظيف اتوماتيكي مسبح الاطفال معطل
Top très bon séjour ! Belle hôtel et excellent pdj . Le spa est très bien
La piscine en face de du restaurant pendant que le gens mangent il vous regarde dans les transats et la piscine.
Very clean and good location.
See my previous comment
Very clean & good location.
Breakfast was not a wide variety compared to other Danang hotels I’ve stayed in. The card you use to make the booking has to match the name of the guest you put on the room or it will be declined. They could have told me that after the 1st time, instead of just declining 3 Different card 3x.
前台小姐VY非常貼心,看見我們有帶孩子很細心的幫我們查了房,幫我們加價升等成有客廳兩衛浴兩房的房型,我們對房間很滿意,真的得到很棒的體驗,十分感謝VY小姐的貼心幫助!
Very clean and good location.
See my previous review
Acceptable location , stateroom was spotless & bed & pillow was extremely comfy.
n/a
Clean comfortable room
The pool wasn’t super impressive. Not an infinity pool.
لقد حجزت اطلاله على المدينه ولكنهم اعطوني اطلاله على حي السرير كان جدا سيئ والوساده ايضا لم يكونو مريحين وغير نظاف وكان ينبعث منهم رائحه جدا كريها ولقد اشتريت غطاء للوساده والحمام لم يكن نظيف والشفاط لا يعمل نهائي
Великолепный отель. Все на высоком уровне. Прекрасный завтрак. Приятный ужин по меню. Из отличных продуктов, включены вода, кофе, чай. Номер превзошел все ожидания. Сауна и хамам великолепны, никого не было , было ощущение индивидуального посещения. В самом красивом районе города расположен отель. Прогуляться по набережной превосходно. Есть бесплатный шатл на пляж.
Не совсем понятно кто может воспользоваться услугами дневного чая. Везде в отзывах на ютьюбе гости посещают, но в памятке которую выдают на ресепшене его нет. Хотя он есть и там были посетители.
Die Hotelanlage sowie die Zimmer sind super in Schuss und man fühlt sich hier sehr wohl. Besonders cool war das Gym, dass wirklich fast alle neuen Geräte bereithält. Respekt dafür
- kein Zugang zur Poolanlage nach 19 Uhr - man hat nirgendwo die Möglichkeit, am Abend auf einer Terrasse sitzen zu können. Wenn man im/am Hotel draußen sitzen möchte, muss man sich vor dem Eingang auf die zwei kleinen Raucherbänke setzten, was für ein 5 Sternehotel ehrlicherweise sehr traurig ist, zudem man dann immer von Grab Fahren belästigt wird, die einem Dienste des ältesten Gewerbe der Welt anbieten wollen.
The bed was very comfortable, aircon worked well, room was clean & great river view. Breakfast buffet was well stocked, good variety of foods for everyone. Chefs we’re outstanding & food was constantly refilled.
بصراحة وللاستفادة من التقييم في بوكينج أقول بأن موقع الفندق ممتاز جدا وطاقم العمل رائع جدا جدا الافطار بالنسبة للعرب مقبول ويحتاج لك تبحث عن الخيارات المتاحة ولكن تعامل الموظفيين ونظافة الفندق تغطي على باقي الاشياء
ربما الافطار يحتاج لمزيد من الخيارات
Efficient and warm staff
Towels should be better. They were tattered
We had a wonderful stay at this hotel and was genuinely impressed by the level of service throughout my visit. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere was welcoming and relaxing. A special thank you to Tracy at the check-in counter, who made the experience even better from the moment I arrived. She was incredibly friendly, professional, and helpful, making the check-in/out process smooth and stress-free. Her warm attitude and excellent customer service truly stood out and made me feel valued as a guest. We highly recommend this hotel and would definitely stay here again!
Comfort and cleanliness
Sauna doesn’t go up to 65 degrees and the pool close early 7pm
We prefer the location away from the beach chaos, it's in a good spot with plenty of local cafes and restaurants. And an easy walk across the road to the riverside. Huge comfy beds. Friendly professional staff. We liked it.
A tiny thing, but first impressions count...I'd make sure the tables where new guests sit while waiting to check in are always wiped and not covered in used welcome drink glasses. But that's easily fixed ;-)
Winderful SPA
Nothing
Services and attention to details - had a fantastic time spending my anniversary here! Love it - would come again.
Le petit déjeuner était varié et bon. Il y a de nouvelles spécialités tout les jours.
Le personnel était assez hautain. J'ai assisté à des échanges où un Japonais ne comprenait pas l'Anglais de l'hôtesse (aux cheveux rouges) et au lieu de reformuler de manière plus simple et plus lentement, elle a simplement continuer à répeter vite. Ce 'nest pas ce qui est attendu d'un hotel de ce standard.
ルーフトップバーがやっていない ロビーの横のバーも担当が居らず形だけ。 スパを前日予約したがホットストーン込みでお願いしたが当日の施術では行われず受付担当間の連携がうまく行っていない 出されたお茶やフルーツを楽しむ間もなく追い出された感があり残念
Fantastic showers, beds super comfortable, excellent room facilities, amenities and mini bar. Rooms are immaculately cleaned and presented. Super quiet which was excellent for a great nights sleep. Staff were beyond helpful - we travel a lot and this particular hotel is a standout for brilliant service including the restaurant.
👎
חדר יפה, נקי. ארוחת בוקר מצויינת, בריכה , חדר כושר נהדר.
אהבתי הכל
Great hotel
Nothing
⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay at Crowne Plaza Danang City Centre. The hotel was extremely comfortable and the overall experience was fantastic. The two-bedroom suite we booked was absolutely flawless—spacious, well-maintained, and perfect for our family stay. The food was excellent throughout, and the staff were very courteous and helpful. One small suggestion would be that the front office team could be a little warmer and more welcoming during interactions. It would also be very helpful if the hotel offered a currency exchange facility for guests. Apart from that, everything else was perfect. We truly enjoyed our stay and would definitely recommend the hotel to anyone visiting Da Nang.
We had requested early check-in almost a month in advance, however my family still had to wait nearly 4 hours for the room to be ready. The front office staff were not very helpful during this time and did not provide clear updates. They could have informed us earlier that an early check-in fee might apply — we would have happily paid it rather than waiting for several hours. Better communication and assistance from the front office team would have made the experience much smoother.
Room Location
Public toilet is dirty
Siamo rimasti molto colpiti da questo hotel, sicuramente uno dei più belli visti finora. La camera offriva una vista pazzesca che da sola valeva il soggiorno. Tutto è stato curato nei dettagli: la colazione è davvero di qualità e l'organizzazione generale è perfetta. È stato il miglior hotel del nostro tour in Vietnam e uno dei più piacevoli in cui io sia mai stato. Complimenti a tutto il team per l'ottimo lavoro
Quieter location, good breakfast variety, very good room, excellent staff everywhere
Way too many tour group people fighting for tables & food at breakfast. Really unpleasant experience, even if the breakfast spread & staff were excellent
Clean and new
Staff were quite rude, especially at breakfast each morning, we had to find our own seat and figure out how and what to do in our first time there. We asked for coffee and got told to get it ourselves. Staff in lobby quite hopeless also. Barely greeted or smiled at us. Facilities are 5 star but the staff are not which is piss poor. There was only 1 lady when we first arrived and left that was helpful. Can’t remember her name but she was Vietnamese from hanoi and had an American accent. The rest forget it.
위치가 좋습니다. 한시장은 걸어서도 갈 수 있고 택시로 5분도 안걸리고 다른 주요한곳도 5~10분정도 걸리비다.. 공항까지는 택시로 15분 걸립니다. 호텔 바로 앞에 Bar도 있고 편의점이 있어 이용하기 좋습니다. 방도 깨끗하고 매일 청소해주시고 물과 수건도 새로 주십니다. 모든 직원들이 친절했습니다.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.31/10Rooms were very clean and spotless.
Service
9.78/10Staff were professional, attentive, and provided excellent service.
Location
9.32/10Excellent location with beautiful views over the city.
Room Quality
9.57/10Rooms were modern, spacious, and comfortable.
Amenities
8.8/10Facilities were in excellent condition, though the pool closure was an inconvenience.
Value for Money
8.76/10Fair value for the level of service and quality provided.
Food and Beverage
9.31/10Breakfast was excellent with a lot of variety.
Overall Experience
9.58/10A wonderful stay that exceeded expectations.