Hilton Da Nang

The gym is complete and spacious. Breakfast selection was good though repeat the same everyday.

Overall quite good

Breakfast buffet

None

The staffs' hospitality is commendable. We get to check-in early due to availability of the room. Excellent location by the Han River and only 5 mins walk to Han Market. We re able to stroll along the riverside.Plenty of restaurants and coffee shops nearby. Comfy mattress. Love the iced Vietnamese coffee during breakfast

Breakfast selections - not too much of seafood and vegetarian options. But for those who have no dietary restrictions may be able to enjoy the breakfast spread to the fullest

ホスピタリティ、お部屋、朝食、全てにおいてよかったです。さすがヒルトンという感じでした。素敵なステイになりました

なし

Le personnel aux petits soins

Tour était parfait

نعم كل شي كان هناك جميل للغايه

لاشي

Location Stunning bathrooms Staff so polite and hospitable The quality of rooms, bed linen View from the rooms Chef's personal attention towards vegan and vegetarian guests.

Nothing in particular But the pool was closed for maintenance.

I also have to compliment the room—the bed is incredibly comfortable, and the interior design and furnishings are beautiful, elegant, and very well maintained. Everything feels high-quality and thoughtfully designed. Overall, the room has been exceptionally comfortable and relaxing. June’s service made the experience even better! All the staff were incredibly warm and attentive, especially the chef and June. They made my stay even more enjoyable!

The King room has a beautiful view of the river and city. It has a large bathroom with a soaking tub.

There were a few things that detracted from my experience at this Hilton DaNang. - The air conditioning never cooled the room, even with the thermostat set to 18°C/64°F. - The pillows appear to be large and fluffy but they flatten quickly. - The location was workable, but walking to the city center became very noticeable in the heat and after long days. - Unfortunately, my final interaction at checkout also left a poor impression. I was given 1 room key at check in, but at checkout, was accused having 2 and not returning 1 of them. Why would I keep a room key? The employee was unpleasant rather than simply resolving the discrepancy. I enjoyed the view in this room, but taken together, the issues were enough that I would not choose this hotel on my next visit to DaNang.

Phòng sạch sẽ, tiện nghi

Nhân viên không nhiệt tình, khách sạn bảo trì hồ bơi nhưng không thông báo khi đặt phòng, chỉ nhắn sau khi đã chốt xong đặt phòng, hành lý dù 1 mình đi với em bé nhỏ vẫn phải tự mang hết hành lý lên phòng

お部屋はモダンで綺麗で、朝食もとても美味しかったです。今回ダナンに４泊しましたが、従業員のホスピタリティーは一番良かったです。

特にありません。

הבריכה הייתה סגורה לשיפוצים

Clean, modern, great place to stay

Slightly expensive compared to other locations in the area

The room was quiet and comfortable and we had a good rest during our stay. We would also like to commend the hotel staff for their service. My husband accidentally left his wallet at the concierge desk while booking a taxi. The hotel staff promptly notified us via WhatsApp and kept the wallet safely for us until we returned to the hotel. We were very grateful for their attentiveness, honesty and care.

جميع من في المكان ودودين

Because we stayed on the 20th floor,we had a big and comfortable room with wonderful river view. The buffet breakfast is also tasted. The staff is kind and helpful.

No

Very nice hotel, staff are friendly

Nothing

Great service and hospitality especially from Alice (Executive Lounge)

Check in was a breeze with Tham! He is also Very helpful in the lounge on the 27th floor

Amazing staff, room, views, location… And a truly superb breakfast. Hilton’s never disappoint, 10/10 stay.

Everything was amazing.

מלון מעולה במיקום טוב מול הנהר ומרחק הליכה לרחובות תוססים חדר נעים עם נוף לנהר מיטות נוחות מצעים טובים ארוחת בוקר טובה לפני המלון פאב בית קפה פתוח כייפי משדרג המקום

אין ספא במלון

So clean and nice hotel! I want to come here again! Thank you, Linh!

Ms Hung Alice gave me a great support during my stay. Thank you so much to her

We had a fantastic stay at Hilton Da Nang! A special thanks to Tham and Hung for their warm hospitality and exceptional service. They made our trip truly memorable. Highly recommended!

I was fortunate enough to stay here while on business. It was a fantastic hotel with great staff and a great location. The food was great and I was lucky to have access to the lounge. The staff there (Alice, sonic and tham) were helpful and friendly. I would highly recommend staying here for a trip to Da Nang.

Good atmosphere good services good food nice staffs can help you everything.

クラブラウンジアクセス付きの27階の部屋に3日間滞在しました。同じ階にクラブラウンジがあり、アクセスしやすくとても便利でした。 サウナやプールはありませんが、立地が便利で、部屋からは川や橋を望むことができました。客室は広く、設備もほぼ最新式でとても快適に過ごせました。朝食も夕方のクラブラウンジの食事も大変美味しく、スタッフの皆さんも親切で、安心して滞在できました。どなたにもお勧めできます。 I would like to express my sincere appreciation to the staff members who made a particularly lasting impression on us during our stay. # **27th Floor – Club Lounge** ★ Thy Thy is an exceptionally intelligent and highly capable concierge. During our enjoyable conversations, she recommended a wonderful local restaurant that is loved by the local community and kindly arranged a reservation for us on the spot. It was a lively, long-established restaurant with an authentic local atmosphere, and thanks to her recommendation, we enjoyed the most memorable dinner of our stay in Da Nang. ★ Hein Hein's attention to detail was truly exceptional. She proactively took care of even the smallest things, such as replenishing items before guests noticed they were running low. I was especially impressed by how diligently she worked behind the scenes without drawing attention to herself. Although she was modest and soft-spoken, she always greeted us with a lovely smile and made us feel very comfortable whenever we spoke with her. ★ Hung Hung moved gracefully from table to table, making sure guests' drinks were always refilled and clearing away dishes promptly. He gladly accommodated our requests and prepared delicious cocktails for us. His attentive, professional, and polished service was exactly what we would expect from a Club Lounge. ★ Alice Alice shared many wonderful recommendations for sightseeing in Da Nang and created a warm and welcoming atmosphere through her cheerful conversations. Her bright smile and friendly personality made every visit to the lounge even more enjoyable. # **2nd Floor – Breakfast Restaurant** ★ Executive Chef Thuy Executive Chef Thuy demonstrated the outstanding leadership and attentiveness expected of an Executive Chef. While giving firm yet encouraging guidance to his team, he carefully oversaw every cooking station as well as the entire restaurant. Despite being very busy, he took the time to visit our table personally to greet us and ensure that everything was to our satisfaction. When we complimented both the staff and the egg dishes, he responded with a genuinely delighted smile. It was easy to see the pride and confidence he has in his team and in the quality of the food they serve. Thanks to his leadership, we were able to enjoy a wonderful, abundant, and delicious breakfast every morning. ★ Hoa Hoa's calm and gentle smile always made us feel welcome. She thoughtfully looked after us and took the time to explain Vietnamese coffee in detail, making our breakfasts both enjoyable and memorable. ★ Duyen Duyen always greeted us with a bright and friendly smile, making every breakfast a delightful experience. She is also fluent in sign language and was always quick to support her colleagues with genuine kindness and a smile. Her professionalism, compassion, and positive attitude left a lasting impression on us. ★ Female Table Attendant with a Hearing Impairment She female table attendant with a hearing impairment was remarkably intelligent, and even her beautiful handwriting reflected her warm personality. Although she could not hear, she immediately understood our requests and responded with a wonderful smile every time. Whenever necessary, she communicated seamlessly with Duyen using sign language, and together they responded to our requests quickly and efficiently. Their teamwork was truly professional and inspiring. Our only regret is that we forgot to ask for her name. ★ Female Staff Member at the Egg Station The egg dishes were absolutely delicious. The Vietnamese-style omelet she specially prepared at our request was exceptional. It was also impressive to watch her skillfully prepare so many orders with remarkable speed while maintaining such excellent quality. ★ Female Staff Member at the Noodle Bar She always prepared delicious noodle dishes quickly and even recommended local toppings for us. Thanks to her thoughtful suggestions, we were able to experience and fully enjoy authentic Vietnamese noodle specialties. ★ Male Staff Member at the Steak Station The gentleman at the steak station, who looked very distinguished in his glasses, always prepared the food efficiently while wearing a warm smile. His friendly attitude made the already delicious steaks taste even better. ★ My My looked after our table throughout our breakfasts. Although she seemed a little shy, she was always smiling and paid close attention to every detail, making sure our table remained comfortable and well cared for. We truly appreciated her thoughtful and attentive service. # **Housekeeping** ★ Housekeeper in Charge of Room 2708 The housekeeper responsible for Room 2708 cleaned and organized our room perfectly every day. Thanks to the exceptional care and attention to detail, we were able to enjoy a comfortable and relaxing stay throughout our visit. We sincerely appreciate the dedication and hard work that went into keeping our room in immaculate condition. Thank you very much for making our stay so enjoyable.

Sonic is very kind thank u for your help

Everything is perfect this is my family’s first foreign trip and we are so glad to visit Danang and Hilton Danang!!

Great lounge - service was great. Families welcome.

Great hotel experince - My service was exceptional, super helpful.

Kind manager "Thy" If you are here, find her.

Hilton Da Nang, who stayed with my husband on vacation, is clean and friendly. Especially, I can't forget the kind and beautiful voice HIEN in the lounge on the 27th floor. I will visit Hilton when I come to Da Nang next time

Mooie, luxe kamers. Goed restaurant op de bovenste verdieping.

Zwembad was niet heel bijzonder

The front desk staff (Cat) was very nice! She was very willing to help us!

We are having a great time at the Hilton. The staff is so friendly and the location is great. Alice in the Executive Lounge was so kind, and the Vietnamese coffee she made was the best! Thank you, Alice:)

Very nice ambiance value for price

I had a terrible experience here because the hotel's soundproofing was poor, and I was disturbed by other guests who knocked on my door and unstoped rang bell by mistake at 1:30 AM. While incidents can happen anywhere, the way the hotel handled the situation afterward fell short of my expectations for a 5-star establishment.

Tôi rất hài lòng với phong cách phục vụ của nhân viên tại nhà hàng ăn sáng, đặt biệt là bạn June, Outlet Supervisor

Phòng tắm ko có bông tẩy trang đề nghi khắc phục

The breakfast buffet, just do it. The customer service was excellent!

清掃が行き届いていた。ハン市場から近くお土産が買いやすい。朝食が美味しい。ジム、プール等スポーツ施設が綺麗。

エレベーターのボタンが押しにくい。朝食メニューにハズレの日がある。

We stayed 2 nights with a larger group. A very good stay with good food, comfortable rooms and friendly service. Place is close to the city Centre as well. Really enjoyed the stay and there were zero pain points. Would recommend the hotel for anyone 💖

위치는 좋았습니다 조식은 가짓수는 많지만 생각보다 먹을게 별로 없었습니다 소금커피는 맛있었어요

체인호텔이어서 기대를 많이 했었는데 직원들이 그닥 친절하지는 않았습니다 하도 한국사람들이 많이 방문을 해서그런지 그냥 형식적인 친절함? 그 이상도 이하도 아니었어요

Sonic is very kind and nice service❤️❤️

Sonic goood staff , good service

We had a lovely stay at Hilton Da Nang. Everyone we spoke to was polite and welcoming, from the front desk to the restaurant staff. Check-in was quick, the room was comfortable, and everything throughout our stay went smoothly. I believe one of the team members was Mr. Tham - hopefully I'm remembering his name correctly. He helped us a couple of times during our stay and was always patient and easy to talk to. Really appreciated his kindness.

Very nice hotel , hospitality

Good 😊 best service Best food Sony My

Thy doing very great job, assist us early check-in and recommend good location to visit

Service is good and location is very good, value is important

Good room and atmosphere Staff is very frriendly!

Great Hotel They are really kindly , very clean and rooms very big

My and Yuki very kind. I will come backkkk

Great location and nice views from the room. Nice being a diamond member as they recognize your loyalty. Was able to get room upgraded. Breakfast was good at the restaurant on the second floor. They have an executive lounge it was nice and quiet early in the morning for quick coffee and pastries. Room was nice and clean and bed so comfy.

What a wonderful hotel! Nice room and great service!! MY and Yuki

위치가 좋았음

수영장이 작고

Location and food

Nothing

Am a hilton honor

Close to city and beautiful location

Great location, buffet breakfast was one of the best we’ve had, room was done well and staff was super helpful with all questions, check in and requests

Aircon never really seemed to get the room cold, even at full blast and lowest temp. Probably because vents were in the doorway and nowhere else in room

Staff were helpful and welcoming from the start.

Delayed check in.

Quite good

Very central location by the river. Great staff from restaurant to the front desk. We will certainly come back.

Swim pool was okay. Quite small for a Hilton brand

Great location, lovely room nice and big. Favourite bathroom in Vietnam stay

Just me being picky but the fact that staff won’t get grab food after 10pm

酒店位置很好 可以看到河景

Sony was nice to let me check in early.

Great hotel with a great location right in front of the dragon bridge! They even gave us an early check in. Recommend!

The hotel is spacious, airy, and very clean. The staff members, especially Sonic, Hung, and Thanh, are extremely friendly, enthusiastic, and attentive. If I have the opportunity, I will definitely come back for a second stay

Loved the place & returned twice in 2 months 🥰💕 The room is refined and perfectly hygienic, and all the staffs are great helps also Shout out to Sony for being the best receptionist everrr. We came soon and expected to check-in at 3pm, surprisingly be supported to move in quickly at 9:30 am with free upgraded!! 🤩 Overall - Absolutely amazing !!

Заселили относительно быстро. Комната большая и на хорошем уровне, и кровать, и бельё, и косметические средства - всё отличного качества. Завтраки на хорошем Европейском уровне, и на любой вкус.

Просили заранее поставить цветы в комнату, на годовщину свадьбы. В итоге нам оставили в номере маленький не съедобный кусочек пирожного. Попросили ещё один стул чтобы мы вдвоём могли поесть, стул принесли через час.

We had a wonderful time at the Hilton Da Nang. Our upgrade to a beautiful suite overlooking the river was a welcome surprise. As a diamond member, access was given to the executive lounge which is lucky enough to have a waiter as helpful, friendly and efficient as Hung - a truly gracious young man. Breakfast buffet was excellent; choice of food and service can not be faulted. We also had dinner twice at The Sail bar Restaurant. On both occasions, the freshly prepared food was delicious with a good selection of wine. Whenever we left the hotel the staff on the concierge desk were helpful & friendly and always welcomed us back with big smiles. Thank you all for making us feel at home during our stay in Da Nang

Location is good. Staff is not warm enough. Breakfast very poor. Basic things like Olives, good amount of Salad options, Cheddar cheese not on the set up. In fact they didn’t have Cheddar cheese in house. Inspire of informing them on previous day that we are Indian vegetarian and staying for 5 nights hardly any options available

Checked in 7 June from SIN. Rooms on the 20th floor, Ocean View. Used this as our base for Da Nang + Hoi An + Ba Na Hills. *Location*: Central, literally right in front of the Han River. 50 Bach Dang St puts you within walking distance to the Dragon Bridge show, Han Market, and an array of shops and cafes. ∼45 mins to Hoi An and Ba Na Hills. *Service — the main highlight*: 5-star service from all the staff. Greeted by Mr Nhan who assisted us with luggage and even laundry pickup one of the days. The rest of the concierge team was great too. Receptionists are all friendly, greeting us each time we passed by. Our check-in was personalised by Mdm Lai. She took care of us from check-in and throughout our stay. Sonic at the lounge was also very accommodating, and Hung was helpful and courteous during some of our lounge visits. Nonetheless, everyone at the lounge was great. Special mention for breakfast: Chef Lan understood our halal food needs and perfected our soft-boiled eggs daily. Shoutout to Exec Vieu and Phuong, and staff Thuy and Vu who always served us with smiles and efficiency. *Rooms*: Spacious with tons of closet space and hangers. Bed was comfy, strong hot water + rainfall shower, and they give 4 bottles of water daily. The tub was huge and comfortable. 55-inch TV, good AC, and most importantly, housekeeping and maintenance were excellent. *Facilities*: Didn’t really try much, but the pool was surprisingly a little small though nice. They have a 24-hour gym too. *Watchout*: Nights can be a little noisy — I’m guessing there’s a bar/club next door. I would definitely come back for sure. Thanks for the wonderful hospitality, Hilton Da Nang!

服務親切

設備壞掉、吹風機跟熱水壺插座都壞掉，期間等待人員確認回覆很久，頂著全濕的頭髮，而且影響我們休息時間，第一天入住就遇到這情況……不是很好

To all fellow global travelers, especially Western and high-spending guests planning to stay at Hilton Da Nang: Please read this before spending your valuable money here. This is a 100% factual review from a loyal, high-value customer on their 3rd consecutive return visit. I fully paid the official retail rates for a luxury Suite to celebrate a precious family wedding anniversary, only to experience their deeply corrupted service culture. Please note that Hilton HQ has already corporate-audited this catastrophic failure and issued a 100% full refund to me, officially confirming the property's severe operational breakdown. Through this horrific experience, I discovered the shocking reality of this property's management: The Marketing Trap: They recklessly waste premium suites and resources on superficial online marketing and cheap promotional events to attract one-time tourists. Neglecting Real VIPs: Meanwhile, a genuine guest who pays the full official rate directly and asks for zero handouts is treated as an invisible afterthought—worse than a random, one-time third-party agency booker. To send a clear financial message to this incompetent management, I have already canceled all my upcoming corporate business buyer reservations for this July. If you expect genuine hospitality, professional CRM, and VIP recognition for your hard-earned money, avoid Hilton Da Nang. Your money will be used to subsidize cheap promotions while you are treated with utter contempt.

The guest room was impeccably clean, spacious, and designed with a modern, minimalist aesthetic. The bed offered exceptional comfort, and the workspace was well-equipped, making it ideal for both relaxation and catching up on business tasks. High-speed internet access was reliable and fast throughout the property.

A wonderful lounge!AAAAA My spouse and I used this hotel for business. It was clean and relaxing. The view was perfect. We have a feeling my stay will be wonderful 素晴らしいラウンジです。清潔でリラックスできます。滞在が楽しみ