The Lakes By YOO

The sofa was lovely

Stylish and comfortable

Nothing

The location on the water is stunning and being able to wild swim and use the spa is wonderful.

Nothing

Calm clean

As as solo elderly traveller there was no landline

Beautiful rooms in the most idyllic location!

Not good value for money

Support services nil

Amazing property

A classy joint (as they might have said in an old Hollywood movie). Very stylish and well designed. Not cheap but it is special. We had a suite with a massive balcony overlooking a lake.

Location and layout, Very nice furniture, top quality. Little restaurant was nice too, delicious meal.

Was a beautiful suite we stayed in.

I do think it’s a little over priced!

Lovely

My bathroom toilet roll holder was hanging off. There were 2 towelling robes missing from the apt and 2 bath towels. Only 2 x wine glasses (there were 6 of us) and no tea towels. Also would have been good if all the covers on the outdoor furniture had been removed before our arrival. It was a beautiful day and no rain forecast.

We loved the property. No faults whatsoever

None

The Accomodation itself is very nicely done

Unfortunately a few things made this particular stay very un-relaxing indeed, 20 kids bombing in and out of the pool in the “Calm and Relaxing spa facilities” fire alarms going off at night for no reason and the whole building evacuated in the freezing cold for 20 mins until staff turned up and said it was nothing? It felt over subscribed to be honest.

Everything!!!

Nothing!!!

loved the restaurant

Cleanliness

Clean and modern

Didn’t appear as it had on social media. All of the normal apartments do not have lake views. They’re really small and don’t have basic items such as a fridge. As it is an apartment on a site, similar to places like centre parks etc then a fridge is a necessity.

First time visiting here, even though we only live a shortish distance away. Can't believe we haven't been there before! Such friendly helpful staff. The room was immaculate, quiet and comfy. Breakfast was also delicious. We will definitely return, as we want to try the Spa facilities.

Absolutely beautiful stay at the lakes! It was so peaceful the perfect weekend away! We enjoyed the spa, tennis courts, gorgeous farm animals and peaceful and tranquil lakes! Huge thank you to Charles who was so lovely upon check in and had great communication everyone at guest services were so helpful!

A very peaceful stay

Very clean Spa included in your stay Very private and quiet Aesthetic is lovely

Nothing if I’m honest But if you’re staying you must book a reservation in the restaurant. It gets very busy, so breakfast, lunch & dinner.

Room was incredibly comfortable, offering everything you

If you want a couple’s weekend in a suite, avoid The Lakes by Yoo. It’s eye-wateringly expensive with serious flaws, despite a few highlights. Yes, the fit and finish are high-end—furnishings, appliances, bathrooms, deck furniture—and the welcome pack and arrival impress. The site’s architecture, including the spa, is exquisite. That’s where praise ends. Our ground-floor suite sat in an apartment block. Its entrance opens onto a tiny corridor shared with two hotel rooms. Those rooms have solid doors; the suite doesn’t. Gaps around the frame let you see the corridor from the living space, so noise floods in and privacy vanishes. A stranger even walked into our suite, apologized, and fled—unsettling and hardly secure. Service felt off throughout. In the restaurant, staff were slow to greet us, the tent was cold, and small plates and salads were below gastropub level. Staff focused on packing down rather than guests. The spa looks great but execution wobbles: we booked the same treatment and got different focus areas; the pool zone was stiflingly hot. Overall, it feels like a stunning residential development trying—and failing—to bolt on a hotel. Almost nothing is included; even firewood and a high chair cost extra. Activities are absurdly priced. Cheaper hotel rooms don’t face the lakes, so why visit a lake resort with no lake view? I can’t recommend it—not for a suite, nor a day at the restaurant or spa. Many Cotswolds alternatives offer better quality, service and value.

Everything, it’s incredible.

The weather 🤣 it rained but that’s not about the facility.

Food is not okay. Need more restaurant or at least better food quality with the only restaurant

Beautiful location, lovely property, nice interiors and views.

TV wasn’t working, restaurant is really bad and room service doesn’t exist. Housekeeping is not there and for this price one expect these small things as it’s not an Airbnb.

AVOID. The worst customer service and food. You’re better off at a Premier In.

Amazing space perfect for a relaxing few days away. Faultless hospitality in the bar and restaurant aswell.

We will definitely be going back, what an amazing place , we LOVED it

Location and quietness. Lots of room and plenty of walks. Modern shower, very eco friendly.

The only dislike was that I could have done with a fridge to keep some drinks cool. The only place to get a drink was the bar and it was a long walk. Water in the room would have been nice, particularly as the room was expensive. - just little touches that would have made a big difference.

We had a wonderful stay at the Lakes. It’s such a beautiful setting with so many activities on offer including a spa. We ate in the restaurant and it really is an experience- the food and service were outstanding. Bedrooms are beautiful - decor and furnishings. Guest services were very helpful both prior to arrival and on the day. We we definitely be back!

The breakfast was magnificent, as good an English breakfast as I have eaten. We had heard great things about the restaurant and wished we had booked dinner there too following our breakfast, but we went int the local for pub grub instead. The room was very clean, fresh and well styled. The spa and gym was impressive. I had a massage and Charlotte did a terrific job of removing some knots from neck and back. It was also the most comfortable massage bed I have ever been on.

The hotel room was disappointing for the price. It was quite small and there was no dressing table so my wife had to blow dry her hair in the hallway. There was no dressing gown, no biscuits with the tea, just the little things were missing that would make it more worth the price.

Staff were outstanding! Extremely welcoming and friendly throughout the estate. Beds were exceptionally comfortable and the natural / rustic look and feel throughout the buildings, restaurant and grounds was wonderful. Everything looks and feels luxurious and the beautiful surroundings are the perfect backdrop to switch off from the outside world and reset. Food in the restaurant was very tasty and staff again, were fantastic.

A few things were slightly disappointing and didn’t live up to what I would expect for an establishment of this calibre, and price point. Starting with the room; there was no mirror at all outside of the bathroom which meant that it was difficult to get ready and to do hair (especially when needing to plug driers / straighteners in). The climate control system had a large screen with a very bright light which would not go off (even when we switched the system off completely), this meant that the room was very bright which made it difficult to sleep. There was no coffee machine in the room, only a basic plastic kettle with some instant coffee sachets, UHT milk cartons (no fridge in room for fresh milk) and we also had no standard English breakfast tea in the tea selection. Finally, the balcony was shared and adjoining with the room next door which we were not made aware of, despite the toilet / bathroom facing out onto it! Outside of the room, the pool was very cold, the steam room was under bright light which made it feel more dentist chair than tranquil spa moment, and changing rooms were absolutely tiny with people’s clothes left all over the place. Finally, we walked quite a while to see the farm animals which were advertised in the room as an activity, however upon finding the right area on the estate it was all locked up so we didn’t get to see them. Luckily we were enjoying a child free trip, and it was still a nice walk however if we had had our daughter I can imagine this would have ended in real disappointment.

It was our 10 year wedding anniversary and a rare trip without children. We stayed in the hotel, the bed was very comfortable but there were a few details that weren’t as we would have hoped for the price or suggested standard. There was a balcony on our room, lovely but not so great to find out we were sharing it with the room next door and there was a dog walking around. We had no advance warning of this. No consideration that we might have been uncomfortable with dogs or allergic. The TV was on a wall to the side of the bed, it came out a little but made it unwatchable because of having to turn completely to the side to see it. The tea & coffee in the room was Nescafé sachets and 3 sachets of milk, completely disappointing for a hotel that sells itself as having extremely high standards. No refills or replacement glasses / mugs for a 2 night stay either. The products in the bathroom would have been lovely if they were actually filled. Upon arrival the staff are lovely but you never hear from them again during your stay. Its the little details that make all the difference and these points made it pretty disappointing.

Very relaxing weekend away

Lovely place to stay, really cozy for winter and we loved the fire. My dog loved it too . The staff were lovely too giving us a lift when our taxi didn’t turn up

Night away from the kids for a birthday treat. Honestly the best place we have ever stayed in the UK, amazing.

A lovely 2 day break at the lakes, so peaceful and relaxing. Spa is great too and we pretty much had it to ourselves most of the time. Food in the tipi was also great, would have liked to have seen some more sweet breakfast and healthy options though. It would also be great if there was an on-site shop to buy any groceries/essentials to save having to drive elsewhere.

Check in was very good and the assistant showed us to our room - great customer service and friendly. Room was lovely - spacious and with a balcony. Bathroom spotlessly clean as was the rest of the room. Plenty of tea, coffee, sugar and milk available. Overall an excellent stay, will certainly stay again.

Excellent accommodation, food and service. Love the pool area.

Very expensive for what it is.

Lovely stay, super clean and nicely decorated. spa area was amazing when empty. This is a great location when wanting to adventure into the Cotswolds The hotel itself doesn’t feel like a hotel, it doesn’t quite know what it is the hotel facilities feel like a last min add on and there is a constant awareness of properties / apartments being sold. The grounds and properties are still being developed and you can’t walk closely to the lakes around mostly due to the private property’s so you end up walking around the back of buildings With regard to activities they are limited to book (though we did go in feb) you have to have a min number to do some of these which is not great for couples I wouldn’t not describe the room as superior it’s fairly small and has the basics of just a kettle with tea and coffee. The balcony is shared meaning the people next door could have the ability to walk up to you bedroom door and bathroom window. Overall it was a lovely stay and really enjoyed ourselves though would of expected a bit more for the price.

The location and scenery

No beans with breakfast

Amazing place! Worth every penny! Truly unique!

Wonderful, romantic stay at the lakes with my husband. The staff were faultless, really helpful and welcoming. We will be returning asap and are already looking at dates we can return in the spring.

Can’t recommend enough

This was the most beautiful staycation we have ever had and everything was perfect from the moment we arrived. The kitchen had all the facilities and the decor was amazing. I couldn’t fault this place even if I tried.

The most special stay and experience! Couldn't of asked for more, just wish we could of stayed longer but we will be back!

Dan met us at reception and took us to our room. The room was spacious, airy and bright. The balcony and views were amazing. The bathroom had a bath and separate shower. The distance from the air tattoo was great. The fact that the pool and gym were included in the price, which was lovely to relax in after a long day at the tattoo. My son thoroughly enjoyed the high ropes, and the safety staff were fantastic and friendly, even gave us a lift back to our car as it was raining and far away. The restaurant was lovely and homely and, to my absolute amazement, allowed our furry family members in. The staff were fantastic, tailored my son's meals to his specialist dietary requirements and took the time to make us feel like valued customers.

It was difficult to find the entrance as the sign posted entrance was under construction. We had booked the high ropes which started half an hour after we arrived but no one explained to us where it was, how far it was and how to get there. It was difficult to find the restaurant as its not sign posted and all the building works between the reception and the restaurant. We thoroughly enjoyed our stay and wanted to book again for next year but the website only goes to June and when I asked in reception they said I would have to email the bookings team.

the views the accommodation was stunning

nothing

There is nearly no services for the roonm. No cleaning, No new towels.

amazing location, incredible accommodation, immaculately presented and decorated. beautiful scenery throughout the site. friendly staff.

No tea bags in the kitchen. check out was too early seeing as though check in was 16:00