HOTEL TRAMONTO MAZATLAN vs Similar Hotels

Issues with room size, cleanliness, and amenities.

Rooms are mentioned as clean, but no specific details.

Mixed room quality: positives around room comfort and staff care, but negatives include an extremely hard bed, non-working in-room phone (missing cables) and TV access limited by parental controls.

Some feedback indicated that the rooms and installations were older than expected.

Several complaints about dirty linens and insects.

Rooms are clean and housekeepers are kind and helpful.

Multiple guests reported cleanliness issues: mold smell from a wooden closet, pool and elevator areas with visible dirt, and overall lack of fine/regular cleaning.

Some concerns about cleanliness raised, particularly regarding trash left by guests.

Great location near the beach and convenient access to attractions.

Perfect location near the beach and Malecón.

Location repeatedly noted as a strong point: close to the beach and malecon, 'cerca de todo', pleasant terrace and good local climate.

The hotel's location is noted as excellent, close to various amenities.

Friendly front desk staff and generally good service despite some issues.

Employees are very helpful and respectful.

Service is consistently praised — staff described as attentive and very helpful; several reviews highlight excellent treatment by personnel.

Guests praised the amiable and helpful nature of the staff.

Restaurant has limited hours; some dissatisfaction with food service.

Food quality was found to be poor at many places.

Limited mentions focused on breakfast options being sparse or lacking; no major positives for F&B were highlighted.

Food was well-rated but portions could be improved.

Limited amenities like a non-operational restaurant and cold pool.

Heated pools and various recreational facilities available.

Amenities present (pool, WiFi, elevators, TV) but several problems reported: pool maintenance poor, WiFi stopped after first day for one guest, elevators and some areas dirty, and no ice machine available.

Amenities generally well-received, though there were issues with pool availability.

Good price for location but issues detract from overall value.

Generally a good experience, though some areas for improvement exist.

Multiple guests emphasize good value ('for the price' comments), indicating a perception of solid value despite some maintenance/cleanliness issues.

Generally considered good but some felt prices could be better aligned with portion sizes.