The Greenwood Guwahati - A Luxury Boutique Hotel

The room and the quality of toiletries and bed linens. Location was perfect to avoid city traffic and take the bypass road to airport and out of the city. Professional and helpful staff. Enjoyed the perfect wholesome and a large Assamese Veg Thali

1. Breakfast - limited options. Fruits were limited and not of great quality or reasonably ripened. Hot beverages were average. 2. Overall, Prices of food was high. On top of that 18% GST. 3. In room dining options are also limited with less variety.

Facilities n cleanliness

Unwelcoming staff can’t communicate

Unashamedly attempt at opulence - over the top on so many things

Didn’t really deliver on the opulence - kitchen didn’t really have its act together.

Location & staff

Swimming pool not working

La struttura é nuova e veramente bella, camere molto spaziose e letti comodissimi, ma il servizio non é assolutamente all’altezza

Ogni volta che avevamo bisogno di qualcosa l’attesa era lunghissima. La parte meno adeguata é sicuramente il ristorante ! La colazione al mattino non era mai allestita prima delle 8 anche se l’orario di inizio é stabilito alle 7.30. Una struttura così bella che si prefigge di essere un 5 stelle meriterebbe un servizio davvero differente

Mooi hotel, fijne kamer, maar geen handige plek en weinig in de buurt.

Clean with good amenities , very good selection of breakfast buffet . Specially would like to mention the friendly service I received from the catering staff and Nathan at the front desk .

Please provide slippers in the rooms for guests

Hotel was comfortable with quick wifi and good facilities. For its price, it is quite worth the money.

Staff were not very helpful in giving advise, calling for cab, or breaking up large notes - could be due to language barrier. Location is a bit far from the city centre.

Excellent decor. Nice view.

Exceptionally late service. We called room service to get some milk. They took 90 minutes to do that. Next day I woke up early at about 4:30am and I couldn’t use the kettle for my coffee. I called room service for help. They said they are sending someone right now to get it fixed. Well.. I checked out later at around 7:45 but no one came to sort out the kettle. I had to go out without any hot drinks.

The Breakfast was good. The staff were very polite and the rooms were clean.

power failed 11 times during our stay in 3 nights Although power resumed within a few minutes it was a disruption. The restaurant was very expensive.

We’re happy with this Hotel, an oasis within Guwahati. Clean, comfortable and excellent staff.

The breakfast had wide range of both continental and Indian dishes. We loved the aloo porotha - doi option, hot Assam chai and black tea options. Jitanshu was so attentive and made us feel at home. The breakfast was very good, applause to the chef and the kitchen staff :).The reception & housekeeping were also very warm and friendly. The room was well lit and clean with a good view of Beltola. Keep up the good work :)

Spa was amazing and so was my three nights stay.

Very nice hotel. Neat and clean and very helpful and smiling staff.

Beautiful room and great breakfast. Very friendly staff. A perfect start for our travel in Assam.

Spacious & comfortable rooms. Courteous & helpful staff.

The terrace restaurant was a bit too noisy.

bathroom is too small even in the best suite room

location

Staffs, Ambience, Location, Comfort

Price, Food options

The hotel room and amenities are good. That is the only plus point and the location.

It would be helpful to communicate with staff who are confident then the ones who don’t understand while making a payment. Joy at the front desk was a very unpleasant man who clearly did not know how to check out the guests.

Beautiful, comfortable hotel for a decent price. The restaurant was very good also.

Clean convenient and helpful staff!

The aircon smell wasn’t great..

Staff’s approach

Nothing

The rooms are really clean and the staff welcomed us like we were coming home. Our room was completely set up with all amenities and consumables. We didn’t need to call housekeeping for anything. Absolutely amazing hygiene and ambience. They even packed an amazing breakfast for us at 5 in the morning for our journey. A complete contrast from Novotel hotel at GS road Guwahati where we were treated very poorly and placed in a very unclean room and the staff were extremely unwelcoming and arrogant. We will highly recommend Greenwood boutique hotel to any traveller as the best in Guwahati.

Nothing much to complain about till now

The hotel was very comfortable, Queen rooms were large enough with a good bathroom and inclusive toiletries. Varied choice of Indian and Western food for breakfast. All the staff were exceptional. Location was great to participate in the Durga Puja temple festival. I would recommend this hotel

There was nothing to dislike

no breakfast

1.Menu card should have more varieties of food as people from different culture visits for work purpose. 2. communication & soft skills as per the standard of the hotel.

I was overwhelmed by the hospitality of the staff, service was amazing! Food is awesome! I would love to stay here whenever I visit Guwahati.

Tariff could be little lower

My first time to Gauhati made even more pleasant by Greenwood. I liked the ambience, decor and the friendly staff. Clean and smart rooms. More than all of the above, I loved the restaurant! Food and drinks were delicious! What more can a foodie want!!!

Nice staff

Cleanliness and supportive staff

Small room size

Ambience and security staffs.

Swimming pool. Very small and highly chlorinated

All good but there was no person to park or bring the car from parking area 🤔 why??

Small but made well. Rooms are bright with lot of light options to select. Connected with Priya on call a day before arrival and she was very prompt in response and helpful

The package was without breakfast so the rates charged looked abnormally high for the kind of property. When reached hotel around late night to check-in and asked for extended check-out the response was we have a standard policy for 12 noon check out. After lot of pursuing he agreed for 1 pm while I actually checked out before 12 noon. Such a response in hospitality industry is a clear NO for revisiting same hotel next time.

Very modern ,clean newly appointed hotel ,Location far from Downtown and amenities,sightseeing

The hotel is quality

The staff from reception to room are awful, they gave me a wrong room to start with. The lock to the bathroom got locked on the outside, called for help, the staff who came to fix it was not helpful at all. They need to train the staff to smile more, they all look unhappy and unwilling to provide any service.

serving at hotel lunch was very late.

Cleanliness and best food in town lovely

Everything

Nothing

Location good, and staff brilliant

False advertising on amenities available. Pool out of action for the whole stay, jazz bar not open, limited room service availability.

Squeaky clean and nice view from the rooms

The location

Small Elevator

Very nice luxury hotel for the price. Solid gym. Very nice breakfast with good coffee. Good dinner menu as well, very accommodating. They were able to adjust our booking to get queen beds for both rooms even though on booking we were only able to get 1 queen 1 double-twins.

No complaints. Maybe slightly bad location for some, it's a bit on the outskirts.

Incredibly friendly and helpful staff. Massage service was outstanding. Extensive and excellent breakfast.

Still no bar, nor availability of any alcohol with your meals in the restaurant.

The hotel is luxurious but not expensive. It is well-located. Staff were friendly and helpful. A shoutout to Rewan who was particularly smiley and friendly.

Nothing. I wish I had included breakfast in my package. The breakfast buffet was lovely - an extensive mix of Indian and western options.

Excellent hotel, the service is top class. This has become my personal favourite hotel in Guwahati now. They know how to please their guests.

The Greenwood is a little island of functional luxury in Beltola, very near the main highway taking you out of Guwahati. Staff if responsive and helpful, food (buffet breakfast is very good) and the rooms and clean, comfortable and very well done up. Perfect stay for a travelling businessman or tourist. They allowed us to check in a bit early (had discussed it beforehand) and made us comfortable even as we waited.

The parking is a bit awkward but you get used to it quickly.