Artyzen Habitat Hengqin Zhuhai

地點極佳，就在橫琴口岸的旁邊 附近的商場東西多，很好逛

無

乾淨又舒適，位置很棒，能提早入住，買東西非常方便

無

The location.

The bed frame is too high.

挺不错的

早餐可以加炒饭挺不错的

早餐不错！酒店就在横琴口岸旁边，步行可到！酒店旁有便利店。

厕所太小

Great breakfast, friendly staff, close to the border.

A localização é praticamente ao lado do Posto de Hengqin, de modo que facilita demais o visitante que quer se hospedar em Hengqin mas que mora ou pretende retornar à Macau. O espaço da piscina é bom. Na Porta de Hengqin há vários restaurantes o que torna o local do hotel muito conveniente.

O café da manhã poderia ser melhor. Poucas opções tanto para quem gosta do café ao estilo chinês quanto ao estilo ocidental.

地點就在橫琴口岸旁邊，直接走過去很方便。 餐廳東西很好吃

客房宽大舒适美观，员工亲切贴心，地点非常合适。

客房应有咖啡包和小饼干，浴室设计不理想，没有供事后清洁的水龙头。

Location: Very close to the border of Macau and have restaurants and supermarket nearby

Nothing

Whilst the hotel was lovely- I truly feel I was scammed due to the location.

The hotel advertises itself as nearby Macao, whilst geographically it is - the hotel completely fails to mention the hotel is actually on the other side of the chinese border, meaning every single time you leave the hotel you have to go through immigration security and passport control. They messaged me 24 hours before arrival (AFTER FREE CANCELLATION HAD PAST) to let me know the hotel was in China, not Macao. I feel betrayed and scammed and very disappointed. Whilst the hotel is very nice - it is completely misleading and false advertising and I would have cancelled with free cancellation for a full refund if they were honest

The rooms was good and clean, view also nice, breakfast has natural orange juice, staff was very helpful and friendly. Toiletries were good and body wash and body lotion smelled really nice.

There was no cheese in the breakfast and some of the dishes were slightly cold. WIFI a bit slow at times and the last day the room was not cleaned, we were out of body lotion as well.

Great location, just next to the immigration port.

The shower room and toilet were squeezed together.

交通方便

Sehr gut

Weiß nicht

Should have options for vegan food.

There was very less choice of food for vegetarians and vegan.

Mi è piaciuta molto la pulizia e anche la posizione, io ero a Zhuhai per visitare Macao e per chi non conosce il posto potrebbe sembrare strano prenotare un'albergo al di là del confine con la Cina ma visto il risparmi vale la pena fare dogana ogni giorno .Noi siamo arrivati all'aeroporto di Macao e purtroppo il taxista non ci ha portati nel posto, ci ha lasciati alla dogana sbagliata e abbiamo dovuto prendere un secondo taxi cinese quindi abbiamo impiegato molto tempo Consiglio quindi dall'aeroporto di prendere la metropolitana leggera, c'è un treno che ti porta proprio sul confine, questa dogana è molto meno utilizzata e non si fanno troppe code poi si raggiunge l'hotel a piedi ,sono pochi metri

ホテルに行くまでの道で迷ってしまったのですが、その旨をメッセージしたところ丁寧に教えてくれました。（メッセージに気づいたのがホテルに着いてからでしたが）とても親切なスタッフのいるホテルです。部屋も清潔感があり綺麗で、いい滞在が出来ました。 ありがとうございます。

La réception était très accueillante! Et la chambre donnait sur une belle vue en hauteur!

Compliqué à trouver en pleine nuit

Just 5 minutes walk to the china- Macau crossing. Small gym with the basic equipment - quite new though hihi

Location and cleanliness.

Bathroom is too small

no space to enter my bed , apart from the end of the bed, why not remove the tea table away made it smaller and fitted under the TV might have more room and relax to your gusts

front desk staffs are so friendly and excellent services. too good particularly the breakfast restaurant, a lot of choices and good food. but the chef who cook the ho fun soup should learned not to overcook the ho fun.

Awesome response for queries

The staff were helpful, hotel was easy walk to shops

Great stylish property next to Hengqin Border Port for easy access to Macau. Arty, new, nice rooms. Breakfast buffet was great. Dinner was great too. Great staff.

一樓櫃檯人員服務態度很好，從第一天辦理入住以及代收包裹，訂了水果，箱子有點破裂，櫃檯還貼心的提供塑膠袋給我分裝。很滿意。

入住雙床房型，房間空調有味道，特別是門口一進來，還有衛浴空調都有很濃的下水道腐味，每天都有，這一點空氣品質真的是很大的缺點。

Location from Hungqin port is exelent. And clerks were very kind but very hard to communicate with English. Breakfast menu was really chinese style. It was not familiar with me but very exotic. Normal. Oh, outside swiming pool was cosy but good.

The reception was very nice and provided us with an upgrade to the higher floor. The view of the room was great and the overall condition was considered good except there was a brown seed-like thing found on the corner of the mattress. This led to a doubt in the overall cleanliness of the room.

Room decor and arrangement was great!

服務舒適

房間寬敞舒適，燈光柔和，房間舒適和乾淨整潔，插頭數量夠多，適合家庭多人足夠使用

廁所裡的玻璃建議可以使用毛玻璃，增加私密性和節省時間（不同的人可以同時使用馬桶，洗臉盆和洗澡空間）

Location and design

Bathroom design

位置好，出了橫琴口岸就是，口岸下面很多餐廳，前台的妹妹們很好會幫忙叫車

出了口岸本來可以2、3分鐘就到，偏偏路口堵住了硬是提著行李繞了好大一圈，酒店方面應該要提醒一下的

Good location, very petite rooms we are in a family room but we can hardly move around with two beds, there is a good Co workspace but other than that nothing remarkable

The room is great. The Macau view is stunning. All staff are helpful.

It's quite unhappy when the front counter told they don't deliver the food to my room since I don't leave a mobile phone number to them, even though I am in the room. It's very upset that they need the guest privacy for a standard service! All working people in the hotel never would show a smile to the guests, which I am experienced all the time.

滿意住宿環境，前台職員親切，未來會再次入住。

Staff is all very helpful and energetic! The hotel is super new and facilities all very new and nice, breakfast is excellent. We loved it!

First, the hotel looks exactly like in the pictures! Nicely decorated and furnished as well. Big panoramic window in the room with sun shade and curtain that can be controlled via a switch. Friendly and quick staff, was always there to help. The breakfast was absolutely amazing. The buffet left nothing to be desired and went from freshly made soup with all kinds of toppings to more western things like toast, cornflakes, pastries, warm sides, freshly made eggs in all kinds of variations, fruit and vegetables, coffee, tea and a variety of fresh juices. You could argue about the bathroom because the sink is actually in the living room and the bathroom with the shower and toilet is in a seperate room. Also, as other people before already pointed out, there is only one door for either the whole bathroom or the shower. But in my opinion it's not that big of a deal, you can just close the door to the whole bathroom and try to shower a little closer to the wall so the floor infront of the toilet doesn't get all wet. The sink being outside was also not that bad bc my friend and I could get ready at the same time with neither of us blocking the whole bathroom. Also the location of the hotel was really convenient, it was right outside Hengqin port which forms a direct connection to Macau and the LRT lines. But there is one thing you need to be aware of.. (see negative points)

The hotel is NOT LOCATED IN MACAU which is a cruical information that is in my opinion not stated clearly enough here or on the website. We didn't know until one day before our arrival, that the hotel is not in Macau but on mainland China (Zhuhai). So everytime we wanted to go to Macau in the morning and come back in the evening we had to do the whole immigration process all over again via Hengqin port. You also have to check visa regulations for entering China from your country here. Fortunately we didn't need a visa but we were worried that the immigration officers would become suspicious of us because we would come and go everyday, sometimes two times a day...in the end everything went well but I wouldn't recommend booking this hotel if you originally wanted to visit Macau only. Also you can not open the windows in your room because they are locked so the only thing you have for "fresh air" is the air con. The wifi was really slow. To my surprise messages on Snapchat for some reason worked perfectly fine and fast but WhatsApp messages would only go through every 10-20 minutes, pictures wouldn't send at all. Other Apps like Maps, Google Search and Instagram wouldn't work at all. Chrome worked partly with their inhouse chinese browser Sogou. I would recommend getting an e-sim for asia, that was what worked for us so we could use the apps mentioned above without problems. All in all the hotel is really nice and definitely worth the price but not worth the hassle of immigration process two or more times a day if you actually want to visit only Macau and not necessarily mainland China.

The room was spacious. However, unable to use the hotel wifi as we do not have the China VPN.

Unable to use the hotel wifi as we do not have the China VPN. Also, very hassle to commute in between immigration to Macau.

Very convenient location as it is just located next to the Zhuhai-Macau customs. Great hotel to stay if you're intending to visit Chimelong Ocean Kingdom, but the hotel is quite a distance from the other Zhuhai attractions (e.g. Zhuhai Port Shopping Plaza, Zhuhai Fisher Girl, etc) Hotel entrance is located to the right of the main exit of Hengqin Port Shopping Mall, but can be hard to find initially as it is not prominent. Breakfast at TownSquare cafe (level 5) is above average, but the food does get a little repetitive as it's quite similar everyday with only slight variation. Service from hotel staff is top notch, and helpful

위치는 좋으나 …단체 관광객을 위한 숙소 정도 .

橫琴口岸的右手邊，出關2分鐘直達，房間廷整潔，大小適中，飯店還提供一點點免費的汽水，唯一怪怪的就是廁所跟浴室的門。。。

近口岸，交通方便！

the complimentary water bottle was very difficult to open

The location

the lift.... Too slow

This place was beyond our expectations. We booked this place after 2 days at chimelong penguin hotel. The proximity to the hotels were only 10mins. We loved the location of the hotel to the henqin port. This stay was super convenient to access the hotels and entertainment on cotai strip ( 25mins door to door from hotel to studio city). Free shuttle buses accessed all the hotels. The port is quiet and modern, many shops still in the process of opening. Hotel itself was amazing. It was new, modern and very roomy. We had the twin bed with sofa bed and that was more than enough for our family of 4. The sofa bed was comfortable and the bathroom was a good size. The facilities were great too- free commercial level washer and dryer, gym,pool table and dining options. There was a pool too but it was still under construction.

Although the bathroom was big, the layout was unusual. the sink was located in the hallway and one door shared the shower and toilet. If you were showering, there was no door to use.

Good

Next to hengqin port, staff was so helpful.

五樓餐廳服務小哥非常貼心，食物也好吃，尤其是Pizza:

樓下就係關口，附近行幾分鐘就到商場

1. I like the panoramic window. Great view 2. Bed and pillows were super comfy. 3. Late check out option was great. Appreciate the staff for allowing to extend a few hours more.

1. I wish there was an in room iron and ironing board 2. I wish there was a handheld bidet for the toilet 3. I wish there was a proper desk and office chair. Im using a laptop and a 2nd portable monitor and they dont fit your round table.

The staff was friendly and helpful. Best example is I was having issues with my phone. At 1AM I go downstairs and knowledgeable IT employee spends about an hour trying in vain to get around my not having VPN. He explained what functions would work and not work which is what I needed. I then asked him about an ATM location and another issue regarding crossing 10 lane road near hotel. At 2AM he WALKED me to the ATM.then walked me to underpass and explained how to exit other side. He was great and the rest of staff matched. The buffet breakfast was awesome.

No dislikes.

Personnel très impliqué pour que vous passiez un bon séjour. Bravo pour l accueil et le service qui va avec

기대 이상이고 직원분들 친절하십니다. Hengqing port 바로 앞에 있어서 잠시 머물다 마카오로 들어가기 편합니다