VISIONAPARTMENTS Brandschenkestrasse - self check-in vs Similar Hotels

Mixed/poor for comfort in heat: several reports of no usable AC during heat wave, uncomfortable mattress for some, broken bathroom sliding door and noise issues on ground-floor rooms.

Mixed reviews with some stating rooms were comfortable, but others mentioned issues like size and maintenance.

Rooms were small but generally comfortable.

Rooms suffered from poor maintenance: thin/ill-fitting bedding, shower/head problems, sheer curtains letting in light, and significant overheating with no AC or fan options.

Mixed to below-average: multiple reviews mention ants, insufficient cleaning (broken glass left in room), and worn corridor carpets, though some rooms were reported as generally clean.

Many reviews commented positively about the cleanliness of the rooms.

Some areas described as smelly and issues noted with hygiene.

Multiple guests reported the room was only 'semi clean' or outright unclean (stains on bedhead and floor); general maintenance and cleaning problems noted.

Consistently praised: very close to the centre, public transport and train station; repeatedly cited as a primary pro.

Several reviews noted the excellent location of the hotel.

Location is praised for being close to Zurich station.

Location praised by multiple reviewers as convenient, though some noted street noise and nearby restaurant smells — overall a strong location but noisy at night.

Generally friendly and helpful staff (helped with extra fan, positive interactions), but there are notable service lapses (rude handling of laundry access) — overall leans positive.

Staff were generally described as helpful and friendly.

Staff were generally polite and helpful, although some instances of rudeness were reported.

Mixed but with some clear positives: several guests found check-in easy and got automated codes; however there were complaints about lack of on-site staff, slow/unhelpful customer service in certain calls. Scored higher to reflect smooth self-service check-in mentioned while acknowledging hit-or-miss human support.

Not specifically reviewed; assigned target overall rating.

Breakfast options received multiple complaints regarding variety and quality.

Breakfast varied by review; some positive notes on selection, but chaos was reported.

Not directly reviewed as a hotel service (no on-site F&B feedback); assigned the target overall rating.

Below average: missing/limited amenities reported (AC not available/used, no hand soap provided, small elevator, restricted laundry access); some basic items supplied on request (fan).

Several comments indicated lack of amenities such as tea and coffee or mini bars.

Amenities mostly met expectations, though issues with facilities were mentioned.

Key amenities lacking or in poor condition: no air-conditioning or fans, elevator often broken, very limited kitchenware and supplies, and missing basics like dish soap or sufficient utensils.

Perceived as a bit expensive (typical for Switzerland), but many guests find the location and short-stay convenience justify the price.

Critiques on high price relative to provided amenities affected the rating.

Value seems fair given the location, but some noted pricing concerns.

Several guests noted the property could be acceptable for a short stay ('one or two nights') if expectations are low; rated higher to reflect perceived value for short/ budget stays despite shortcomings.