Sutera Avenue by Alawa Homes Kota Kinabalu vs Similar Hotels

Negative feedback on room comfort and outdated furnishings.

Generally spacious but mixed feedback on amenities such as TV and air conditioning.

Room quality noted as needing improvements, especially mattresses and furniture.

Rooms generally well-reviewed, but some mentions of issues.

Some cleanliness issues mentioned such as the floor making squeaky sounds and outdated condition.

The property had significant cleanliness issues with complaints of dirt and insects.

Has some cleanliness issues mentioned such as smells in the toilet area and old towels.

Mixed reviews about cleanliness, with some mentioning poor conditions.

Good location close to town area with easy access to shops and cafes.

Positive feedback on easy access to nearby food and attractions.

Great location mentioned multiple times with proximity to Imago Mall.

Location is frequently praised for its convenience and accessibility.

Responsive staff throughout the stay and prompt customer service.

Specific mention of responsive hosts; however, some complaints about handling issues.

Some guests noted issues with staff communication, but overall service rated positively.

Service issues mentioned, especially regarding communication and responsiveness.

Limited comment on food; however, nearby convenience with shops.

General positive sentiment regarding accessibility to food.

Not specifically mentioned, but considered standard.

No significant mentions about food quality, hence average score.

Rooftop facilities and swimming pool positively noted.

Ratings varied regarding facilities and issues like construction noise.

Amenities are good but lack some essentials like a rice cooker and a proper TV.

Good amenities, although some reviews noted a lack of certain items like sheets.

Mixed feelings about value, especially with some reported issues.

Some guests felt it was a good value despite issues.

Considered fairly good value, but some expectations not met.

Overall value praised, especially with positive comments on spaciousness and comfort.