The Crown Inn vs Similar Hotels

Rooms reported as old and dated with some comfort issues due to size and noise.

Some rooms reported as old-fashioned and small.

Some reviews noted small room size and claustrophobic feeling.

Mixed reviews about cleanliness with reports of mildew in showers and room size issues affecting tidiness.

Overall clean but some concerns about room quality.

Most reviews indicated rooms were clean.

Great location close to ferry terminal and city center, as noted by several guests.

Perfectly located in the centre of Stornoway with great views.

Many reviews praised excellent central location.

Staff were friendly and helpful, with many positive mentions about their service.

Staff were welcoming and first class.

Friendly and helpful staff frequently mentioned.

Excellent food and breakfast options received high praise; cocktails noted as well.

Food highly praised as delicious.

Highly praised for breakfast and dinner options.

Basic amenities provided, though some guests mentioned the lack of a lift.

Good amenities but need for a lift noted.

Standard amenities available, but not all were highlighted.

Some reviews mentioned overpriced rooms and food compared to standards.

Some guests felt the hotel was overpriced.

Some reviews felt it was expensive for what was received.