Naia Hotel Kuta Lombok

Personnel extrêmement charmant. Ils peuvent vous aider pour toutes les visites que vous voulez faire. Super emplacement. L'hôtel est très beau !

absolutely everything !!! the staff are incredibly kind and welcoming, they all go above and beyond to make your stay amazing ! we got so many recommendations for places to eat/activities to do, the nightly bedtime chocolates were also such a treat ! Thank you to Agus, Nunik, Isa, Sugi and Lana for being the most genuine and kind people, it was hard to leave after only 4 nights and we can’t wait to come back !

nothing

Friendly staff. Would assist you wherever they could. Very relaxed and everything you wanted.

Maybe the towels could be changed every two days, and a pool towel provided at the beginning, or easy access to it.

Tout est parfait, mais c’est un peu bruyant près de la route. Établissement est magnifique et le personnel extraordinaire.

Everything you can think of to qualify, I would give it 5 stars. Service, location, cleanliness, laundry, breakfast, commodities… Even got me a cake for my birthday, no words, best place to stay in Lombok hands out

Non ho mai visto un’accoglienza così calorosa, si percepisce in tutto l’importanza di mettere in primo piano l’ospite. Posizione ottima perché fuori dal caos ma molto centrale. P.S. pancake buonissimi

-

Direct aan het strand op de mooiste plekjes die je je kunt voorstellen aan het eind van de drukte dus erg stil is wat het hier zo uniek maakt.

Verwacht niet te veel luxe daarvoor zijn andere hotels. Dit is locatie locatie locatie

The staff was very friendly and absolutely welcoming. They were always looking for our best and making our stay perfect. The location is very good, it is very central. The rooms are lovely and have everything you need.

There were some mosquitos in the room and no mosquito net.

Honestly, everything: location is perfect as you have all restaurants and bar super close and the staff is incredible. Thanks so much in particular to Agus, Nunik and Lana for making me feel at home and helping me book my activities. I’ll be back!!!

Nothing, they thought about every detail from welcome drinks to airport transfer.

Le personnel est aux petits soins et très accueillant. L’hôtel est bien placé mais toujours calme.

Le personnel a été adorable, aux petits soins et très sympathique. Ils nous ont aidé à organiser nos activités sur place et on rendu le séjour vraiment simple et agréable. Super expérience client.

L’eccellenza trovata qui a Naia è una coccola. Personale top, super cordiali e disponibili sotto ogni punto di vista. Posizione centralissima per muoversi a piedi a Kuta ma con un’atmosfera da riad super rilassante. La stanza super curata, con dettagli che fanno la differenza.

Assolutamente nulla.

Accueil emplacement

Fantastic boutique hotel in the centre of town. Wonderful committed staff who clearly enjoy working there. The hotel is impeccably clean, stylish and comfortable. Highly recommend.

Nothing.

Una struttura nuovissima e pulitissima. Tutte le persone dello staff sono molto gentili e accoglienti. La struttura è stata arredata con stile e gusto. Si trova nella via centrale di Kuta Lombok quindi ci si può spostare facilmente a piedi la sera. La struttura organizza molte attività ed escursioni super interessanti: noi abbiamo fatto il corso di cucina ed è stato molto bello! 🤩

Naia est vraiment un hôtel de rêve situé en plein cœur de Kuta. Tout est à disposition à pied. Le personnel est d’une gentillesse extrême. Nous nous sommes sentis extrêmement bien accueillis et nous sommes partis à regret ! Vous pouvez réserver directement avec l’hôtel pour avoir des réservations de taxi, excursions, conseils pour tester les meilleurs cafés et restaurants…

Right on the main street so easy access to everything. This was very important to me as a solo female traveller. Super friendly staff and owner who welcomed you home and gave you advice on where to go. Beautiful aesthetically pleasing property.

Nothing

Nous sommes restés 5 nuits et nous sentions presque comme chez nous. Les chambres sont belles et propres, l’hôtel est très beau également et décoré avec soin. L’équipe est adorable et aux petits soins, très bons conseils également sur les activités à faire à Lombok.

Rien

A very homie stay despite in the central city, this place is very cozy and comfy. All the staff here is also very amazing, helpful and friendly. Thanks so much to Marls, Pak Agus and all the staff here ( Mbak Iza, Alfaiza, Intan, Lana and Sugi ) for a wonderful stay.

Heel vriendelijk kleinschalig hotel, super lieve behulpzame mensen.

Het ontbijt was erg simpel en moest je de dag voordien doorgeven… de locatie is midden op een drukke straat. Wat je wel op voorhand weet. Maar ondanks dat is het erg onrustig en lawaaierig buiten. Maar in het hotel doen ze er alles aan om dat zo goed mogelijk te balanceren.

This is a wonderful place. The location is perfect, the facilities are beautiful and spotless. The staff are exceptional. I can’t fault Naia - stay here. It’s brilliant.

It’s beautiful, and the joyful team make it extra special.

Great location, great property, and great staff. I enjoy my stay here and definitely we’ll stay here next time.

I absolutely loved the atmosphere at Naia Hotel! The staff are incredibly kind, friendly, and full of positive energy. They made me feel so welcome from the moment I arrived. Thank you for making my stay so special—I already miss you all. ❤️

nothing

Small six-room place where the owner and staff know you by name within an hour. Nothing was too much trouble — they helped us sort scooters, the surf beaches and our onward boat without any fuss. Room was comfortable and spotless, breakfast good every morning, and the location is ideal: on the main street, walking distance to restaurants and a short ride to Selong Belanak, Mawi and Tanjung Aan. My son and I arrived straight off the Rinjani trek and it was the perfect place to land.

Very little. Only note is that all rooms have queen beds — no twin option — which is worth knowing if you’re travelling as father and son or with a friend. They were upfront about it when we asked before booking.

The place is great & the staff is marvellous - be it Iza, who does the breakfast, or Iana, Sugi, Intan or Agus - everybody really cares for you, they're exceptionally nice & friendly people and i want to say thank you once again to all of them - i had a magnificient stay at Naia Hotel :-)

Only that i could not stay longer :-D Great place! Great crew! 10/10 experience!

- Very central location - Good wifi - Staff (Lana, Sugi and Agus) were really helpful - Good information about restaurants and places to visit

- Not really a social vibe (if that’s what you are looking for) - Check-in procedure was a bit overwhelming

Das Personal ist wirklich unglaublich freundlich, fürsorglich und hilfsbereit. Man fühlt sich als Gast mehr als willkommen. Nach dem Abendessen hatten wir auch immer noch eine kleine Süsse Aufmerksamkeit auf dem Zimmer. Die Lage ist hervorragend und sicher. Wenn ich nochmals nach Kuta Lombok kommen werde, dann zu euch!

Wenn man einen kleinen Kritikpunkt geben müsste, dann wäre es, dass das Badezimmer etwas unangenehm gerochen hat, ansonsten hat alles gepasst!

Attention to detail, services offered were great, the team was wonderful. Special thanks to Agus for always being available and helping us book activities and transportation. Everything was always very tidy and clean. I love the plants everywhere and the attempts made to be more sustainable. Also love that they support locals and cooperate with them. They are also open for feedback during your stay. So if you have enything that isn't up to your standards, you can tell them anytime and they will try their best to correct whatever didn't suit you. The price is very fair for what you get!!!

the staff and the owner of the hotel always go the extra mile to let you feel welcomed and at home. the location is very good in the midst of Kuta Lombok's main street. the hotel itself has a very cute and pretty vibe and the breakfast was yummy. all I needed for a good stay!

Belle chambre. Bien situé. Personnel très sympathique. Je recommande.

Prachtig hotel en fijne kamers! Heerlijk met een zwembad om even een lekkere duik te kunnen nemen. Ontbijt is ook prima en keuze uit verschillende gerechten. Staf is erg lief en behulpzaam! Hebben een fijn verblijf gehad.

De locatie vond ik persoonlijk wat minder fijn maar is heel persoonlijk! Ik hou niet van de drukte en heb dat wat onderschat helaas! Doet niks af aan hoe lief iedereen is en hoe goed het hotel zelf was! In de kamer hoor je niks van het geluid maar eenmaal buiten wel. Andere kant is het wel fijn dat het midden in de drukte zit waardoor je op loopafstand alle benodigdheden hebt die je wilt!

Superb place to stay - best staff in Lombok - so accomodating. Rooms and pool are incredible. I was surfing early and they made me overnight oats to take with me. Always smiling and making me feel welcome. 10/10.

The staff were wonderful, felt like home. Always so nice and clearing no the rooms everyday. The litte chocolate on the bed was 🤌. Breakfast was good!

It is very central which is very good, but there will of course be some noise from the street. But for that location, totally understandable.

Happy staff happy space

The kindness of the staff

The noise of the busy street adjacent to the accommodation was a bit loud at times, but luckily there's nothing of that when you're in your room :).

THE STAFF. Absolutely incredible, I’ve never stayed somewhere that has treated me so nicely. We had to leave early in the morning to the airport so they made us to go breakfast pots and left it in the fridge for us to grab as we would’ve missed the breakfast timing slots. you can really tell they care about you here. Everything was so clean, the pool is beautiful. I was a bit sceptical by how good the reviews were but there’s a reason why everyone has nothing bad to say. The location is really good (Kuta strip). They also emailed before the stay explaining about noise in the area and how they would understand if we wanted to change location. Really thoughtful in my opinion. I wish everyone the very best here, beautiful people and stay.

Our room smelt a little damp but I think that just comes hand in hand with places with this humidity!!

Cozy and friendly, on the main street in Kuta! Staff was very interested in us having a good stay and tried to help with everything!

A bit disappointed that our room was in a darker corner in front of the massage bed. On the pictures it seemed more bright. We had issues with dampness/mold in one room, but the staff seemed more mad than sorry about that. Would have loved more understanding, but after that incident everything was very nice.

We stayed 7 nights and could stay 7 more. The breakfast was great. The staff did everything to make sure it was delicious. The rooms were very clean and the staff wanted to make sure you had the best time in Lombok. We would definitely want to come back. Special thanks to Dewi !!

Everything was great but if we have to say something, the coffee machine could be improved

central location. lots of restaurants close to the hotel. easy walking distance to the beach. the staff were friendly and Enza who made our breakfast daily was delightful.

the central location also has a down side with location being right on the main road, However when you are in your room we didn't notice it. Rooms are very basic but functional. Tthe beds are a little firm for our liking.

Alles klar — du hast recht 👍 Dann heißt es Naia Hotel (mit „i“). Hier ist dein korrigiertes Review: I had such a wonderful stay at Naia Hotel in Kuta Lombok. What truly stands out is the incredibly warm and familial atmosphere created by the entire staff — it’s honestly beautiful to witness how close and genuine everyone is. You can feel that they truly care, not just about the guests, but about each other as well. The team is extremely attentive and flexible — extending my stay by an extra day was completely effortless. There’s a real sense that everything here is done with the goal of making guests feel comfortable and at home. Cleanliness-wise, this was one of the best places I stayed at during my entire Indonesia trip. Everything is spotless, and you can tell that a lot of love and attention has gone into every detail of the design and interior — there’s so much heart in this place. And the breakfast? Absolutely the best. I genuinely loved every moment here and would come back anytime.

I never leave reviews but I had to for this place. The location was perfect the facilities were great but the staff are what made my stay so enjoyable they were amazing! If I ever come back to Lombok i will be staying here again

O Naia Hotel foi o melhor hotel em toda a minha viagem pela Indonésia. Primeiro a bebida de boas vindas, assim como uma toalha fria para relaxar! Toda a Team sempre super atenciosa! Em todos os pequenos detalhes! Fizemos um pequeno Street Food Safari, pequeno porque a chuva não deixou fazer mais. O chocolate à noite, antes de ir dormir foi um detalhe muito especial! O quarto estava muito bem decorado, as toalhas têm um cheiro fantástico! E também estão artigos de higiene pessoal disponíveis! Partilhar a mesa com outros convidados do hotel ao pequeno-almoço foi maravilhoso, parecíamos uma família!

Naia Hotel is such a lovely little paradise in the center of Kuta. The room was very comfortable and clean. But especially the staff made the stay even better! Super friendly and helpful, they have good recommendations for bars/restaurants. I would definitely recommend the hotel!

Location, staff, facilities, rooms, atmosphere, cat

.

L’emplacement est dans la rue principale, à quelques minutes à pieds de la plage, et de tous les restaurants possibles. Le personnel est très serviable, très gentil et attentionné. L’ambiance est faite pour se sentir à l’aise, petit plus pour le petit-déjeuner cuisiné en fonction de la demande chaque matin.

Assez bruyant du fait de la rue passante mais vraiment supportable.

A small and beautiful hotel that feels like home. My bed was turned back at night with a chocolate and beautiful story about Lombok. The little touches made it perfect

Veldig hyggelige og behjelpelige ansatte. God beliggenhet i Kuta nært strand, restauranter og butikker. Rene rom og gode fasiliteter.

Very friendly and thoughtful staff. I felt very well cared of

Prima lokatie super personeel.

Super friendly and helpful staff. Nice boutique hotel premises. Excellent breakfast.

Next to the mosque, which during Ramadan was quite noisy.

Naia is a great hotel in the heart of Kuta next to all the main bars and restaurants. It has all the modern conveniences you need whilst still feeling very authentic. What stood out most for me is the amazing team they have in place. Everyone was so kind, helpful and friendly, eager to make your stay as enjoyable and comfortable as possible. Whatever you want to do, they’ll organise it for you. Breakfast was also 10/10. Thank you Naia for a wonderful stay and I really hope to be back some day.

Very cute place, lovely vibe. Most important was the attentive staff who took great care of us throughout our stay. Will definitely be back!

Habitué à voyager dans plusieurs pays d’Asie, j’ai été accueilli chaleureusement avec un niveau de standing très très élevé par rapport au rapport qualité prix. Tout était parfait , la gentillesse, les conseils et les petits déjeuner. Je recommande à 100% c’était vraiment super tôt par rapport à la concurrence.

Great location. Fantastic for those who aren’t prepared to rent their own scooter. Naia is right in the centre of the action, surrounded by beautiful restaurants, cafes and bars, and yet an oasis of calm and tranquility.

The staff eere attentive, exceptional and always willing to help, especially Agus. Well located and I would stay here again!

There was nothing I could really fault

Bien placé

Ubicación y personal excelente , piezas limpias y tamaño suficiente

Es un lugar pequeño para hacer vida de hotel en días de descanso, a pesar de contar con todas las instalaciones

Das Hotel Naia überzeugt durch die außergewöhnliche Freundlichkeit des Personals. Man wird stets mit einem herzlichen Lächeln empfangen und spürt das ehrliche Interesse daran, jedem Gast jeden Wunsch zu erfüllen. Besonders aufmerksam waren die kleinen herzlichen Grüße zu den Festtagen am Abend in Form von etwas Süßem. Das Hotel ist zentral gelegen, die Zimmer sind sehr sauber und die Betten ausgesprochen bequem. Alles in allem ein sehr empfehlenswertes Hotel – wir haben uns rundum wohlgefühlt und kommen gerne wieder.

Kleinschalig, vriendelijk, schoon, lieve mensen!🙏🏻☀️

Wir hatten eine wundervolle Zeit bei Naia und haben unseren Aufenthalt sogar zweimal verlängert – das sagt eigentlich schon alles. :) Man fühlt sofort, wie herzlich das gesamte Team ist. Alle sind super freundlich, offen und helfen gerne bei der Planung von Ausflügen oder der Weiterfahrt zum Flughafen, immer unkompliziert und zu fairen Preisen. Besonders gut hat uns auch gefallen, dass man den Frühstücks-Tisch mit anderen Gästen teilt. So haben wir einige schöne Gespräche geführt. Die Zimmer sind sehr gemütlich, die Lage ist perfekt, um Kuta und die Umgebung zu erkunden, und das Frühstück war eines der besten auf unserer Reise. Die gute Bewertung ist wirklich absolut gerechtfertigt – wir können Naia von Herzen weiterempfehlen.

El personal es maravilloso y la habitación era preciosa y muy limpia.

We loved this hotel! Very cute setting, decoration, the staff is super nice. The room was decorated by my taste, it was comfortable, the breakfast was exceptionally good - like at a brunch. The location is also top, it is close to the beach, the restaurants and bars.

El trato del personal, nos acompañaron en todo momento, y fueron de gran ayuda. Los desayunos son buenísimo y con mucha variedad a elegir. Nos limpiaron la habitación todos los días. También organizan packs de turismo , que están súper bien. Nosotros contratamos uno, y fue un espectáculo.

No es su culpa, pero el hotel está al lado de una mezquita, aunque el hotel proporciona tapones para los oídos, el sonido es muy alto y te despierta en las madrugadas con los rezos.

Liebes Naia Team, besser spät als nie hier noch unsere Bewertung! Wer mehr als nur einen reinen Schlafplatz sucht, ist im Naia genau richtig. Das ganze Team strahlt eine unfassbare Herzlichkeit und Gastfreundlichkeit aus, ist aber dabei ehrlich und authentisch. Wir haben zusätzlich zum Team viele andere Reisende kennengelernt und die kleine gemütliche Frühstücksrunde trägt dazu bei, dass man automatisch ins Gespräch kommt. Von Ausflügen, bis Rollermiete, über abendliche Spiele, der Streetfoodtour, dem Kochkurs bis hin zur Organisation von Transporten ist alles dabei. Danke für einen so wunderbaren Aufenthalt und den tollen Einblick in das Leben auf Lombok. Wir kommen gerne wieder! Laura & Markus

Sehr freundliches Personal!

If you are thinking about booking Naia for your stay in Kuta - do it! We stayed here for one week while mainly surfing in Kuta and it was perfect. We highly recommend it because - the team was really lovely and so caring. Always there for a good chat, helping with organizing the ways around and also renting a well functioning scooter - very kind people! 🥰 - the room was modern and clean with everything you need including water bottler for refill, AC, comfy bed and pillows - the breakfast included is amazing, you have 5(?!) choices that the team asks you to make one night before the breakfast. We mainly took the eggs on sourdough bread. Bread was so good! And the avocado cream as well. Also the overnight oats and pancakes really good 👍🏻 you can get a tea or coffee with it. It’s served from 8-09:30 - it’s located in the heart of Kuta, so if you only want to stay there, everything is in walking distance… cafes, bars, ATM, supermarket, stores etc. - that means it’s also a quite lively atmosphere and quite noisy but first of all that’s the price you pay to be so centrally and second of all it was still okay in the rooms (also be aware that the mosque is right next door) - they even have a small pool, as we were mainly at beaches we didn’t use it, but it looked clean - you can get your laundry done through Naia as well - they offer a streetfood tour once a week to try out some local street food dishes and first we were a bit sceptic but it was so wonderful! We would have never tried some things without having someone local showing it to us and as Europeans, we were scared to get Bali Belly but with the confirmation of the Hotel, we were more convinced to try it out and in the end all good and wow, Martabak so tasty!!! Summing up: book your stay here and you will not be disappointed :) keep going team Naia, great team & stay. Thank you.

Sometimes there was a bit of a smell after showering in the bathroom but after putting some scent stick, it was fine.

Prima kleinschalig hotel. Personeel is super vriendelijk en behulpzaam. Je zit gelijk op een van de hoofdstraten zonder dat je er last van hebt.

Kamer is vrij klein en de badkamer is erg basic.

Le lieu, le personnel adorable.

Les odeurs dans la salle de bain, mais ce n’est malheureusement pas de leur ressort.

Excellent!

The staff were the best, so helpful, so friendly and trustworthy. The hotel is a cute little boutique one, very clean and the location is excellent.

Where the guests have breakfast can get hot, maybe a couple of extra fans would be good. Although the location is excellent it is right next to a Mosque which starts their praying at 4.30am over a loudspeaker which lasts for 30 minutes, so just keep this in mind as it does wake you up.

The staff.

Great staff, so friendly and accommodating. Good Breakfast Great location Cold Beer

Not much

I absolutely loved my stay at this small boutique hotel in the centre of Kuta Lombok. The place has such a lovely charm — beautifully designed, clean, and peaceful, yet just steps away from all the restaurants, cafes, and shops. What really made the stay special was the staff. Everyone was so kind, friendly, and genuinely eager to help with anything — from organising scooters and surf lessons to sharing local tips. The owner is wonderful and clearly puts a lot of heart into making guests feel at home. It’s rare to find a place that feels both stylish and so personal. I’ll definitely be back on my next trip to Lombok!

Amazing stay! The staff were incredible – always kind, helpful, and going above and beyond. The hotel was very clean, organized, and had a fun, welcoming atmosphere. Everything felt comfortable and well taken care of. Highly recommended!

We werden hartelijk ontvangen, welkomstdrankje en uitleg We voelden ons meteen al thuis Ontbijt aan een grote tafel, gezellig Goede bedden, leuke kamer, ze maken het je naar de zin Het zit in de centrum met allerlei eetgelegenheden erom heen

Geen

Wat ons betreft maakt Marlisa met haar geweldige team het helemaal waar: Naia is home away from home. We verbleven hier 8 nachten en het was gewoonweg heerlijk. De kamers zijn superschoon en heel smaakvol, als je iets nodig hebt dan hoef je het maar te vragen.Ontbijt is heel lekker en duurzaam omdat je van tevoren kiest wat je wilt, de kaart is ruim en hiermee wordt verspilling tegen gegaan. Zo krijg je bv ook een thermosfles voor water, de afvalberg in Indonesie is al groot genoeg. Naia regelt perfect een tour voor je oa naar de Gili eilanden. Marlisa werkt met lokale ondernemers en Agus weet de beste plekjes om lekker streetfood te eten. Maar wat ons verblijf het mooist heeft gemaakt was de warmte en gastvrijheid maar vooral de lol die we hebben gehad met het team: Marlisa, Agus, Zugy, Isa, Dewi, Lana,Osman en last but not least Hendry. Jullie zijn de beste 😊

staff incredibile, sempre pronto a soddisfare le esigenze dei clienti. Personale delle pulizie migliore in assoluto nel nostro viaggio in Asia.

Colazione da migliorare, ma anche qui si è notata la volontà dello staff di esaudire i desideri dei clienti

Beautiful garden and small nice pool. Nice room but strong dump smell. Comfortable bathroom. Excellent location. Very nice staff.

Strong dump smell in the room.

Just loved the vibe, the staff, the food, the band and the room. All in all a perfect place to stay, I was there alone for 3 dyas then with my family, I was well looked after

that I couldn't stay longer!!

L'hôtel est parfaitement situé, au centre de la ville (tout kuta peut se faire à pied à partir de l'hôtel), avec des commerces à proximité. L'esthétique et les petits détails dans les chambre est top. Le personnel : 10/10, on se sentirait chez soi! Petite pensé à Kellogg, le chat mascotte de l'hôtel :)

L'hôtel étant situé au centre de la ville, la nuit il peut y avoir un peu de bruit. Cependant, des bouchons d'oreille sont systématiquement fournis :)

La disponibilité du personnel, un endroit calme et très propre, le petit déjeuner…