Sapphire Boutique Hotel

Breakfast, location

Very small room, staff not friendly, pricy

Location is nice

Breakfast open at 8.00 , business people normally leave earlier Room was pretty small

Good location, very suitable for my purpose

Nothing in particular

Food was nice

Noises from banquet party and poor laundry service. Not value for money. Arrogant staff shouting at customers.

Very

Ibsen's

Food

Room size, view from window, Bed size.

Room

Bathroom was very cramped and no views from the room

Staff behavior

Overall not a place as per price

Highly unprofessional. For everything, the says this is management decision .

Nothing I did like . Unprofessional people and approach . The amount they are charging has no value . They claim botique hotel . It's just another hotel . At that price many good hotels are available

Food was reasonably okay

Congested room without proper cleanliness

We get a quick booking

Rooms very small, doesn't match with the given photos, dirty and used bed sheets, pillows, bit smelly.its a small cheap hotel. It is connected with Dance bar next door, and you can hear the loud music till late night, very hard to sleep..

The room and bathroom space are a bit congested

Not like this property

No proper cleaning as per charges

Useless

No parking

Restaurant is nice, no amenities apart from free Wifi

TV was outdated, no amenities at all. Not a value for money kind of property. Too much charges for a small not so lively room. Should have opted for a 5 star property for bit extra

Everything

Nothing

Bed sheet was not that thick making it little hard to sleep on and hot water facility improvisation could help.. i had luke warm water in that AC room which doesn't help much

Staff courtesy and very helpful front desk.

Hi Sapphire Boutique Hotel, .During my recent stay from 6th to 18th October I faced a few issues which I request you to address. First my room 228 had seepage on the ceiling which resulted in mold in the room air , Almirah was dirty inside , sofa and curtain apolhstry was stained, housekeeping number never connected from intercom so for every housekeeping request I had to call reception, head board of bed was dirty. Secondly, your hotel have just 2 or 3 iron tables that too are torn and dirty. Please arrange for new, rotating them among guest is a big issue. The biggest one is with breakfast, it's served cold , hot plates are ineffective, servers doesn't order fresh batch until current batch is consumed I raised this with main server but it did not help.....I would wait for you to address these issues in my next visit.

Good location, very central.

Quite noisy area, due to bad sound insulation of the rooms not so convenient, no quiet nights.

nothing

small room, unprofessional staff, it was like a loge

I have stayed here a few times and the place seems to be getting worse. The last time, bathroom had noisy thudding sounds in ceiling all the time audible in outside. And the AC stopped working in the middle of night.

The Location was good.

There room I had did not have any window light for me that’s a deal breaker and the kitchen needs to widen the breakfast options. They refuse for one to even carry a banana from breakfast which is very strange. They also refuse to receive payment in USD and will not refer you to a place to do the currency exchange. So you’ll have to figure things out yourself if you miss doing it at the airport kindly note the airport have very bad rates.

Morning Buffet

Room is very congested... Difficult to manage with two people

Very bad hospitality Very bad staff Staff is very unprofessional And service is 3rd class and behavior of staff is very rude

Very bad hospitality Very bad staff Staff is very unprofessional And service is 3rd class and behavior of staff is very rude

Food was good. The staff was friendly.

Had to change rooms twice. The room was not clean. chairs, sofa, bedsheet was not clean.

Breakfast is fine, it’s very clean. Staff seems to be fine.

Size of the room is very small.

Location

Need improvement...

Overall wonderful experience. Little bit dust were there in the room here and there. But the staff cleaned them on request.

The management is very rude & even after I requested them to waive my charges or a date change they have charged me for the stay which I have not stayed with them.

Good ambient at reception with krishna status

room is not spacious

Overall value for money

Bed linen could be better

Food was yummy. Location was very good

Bed sheets and bed were totally dirty. I took a video and called the reception to change all linens.

Staff very courteous & client orientated. During check in, a bellhop offered me a bottle of water. I discovered some mould on the wall paper, false ceiling of bathroom not properly assembled, dirt on door behind bathroom, so I sent the photos to the front counter. I was offered to change room, but could not be bothered, for I am a back packer, my expectation is not that high. I only expected the staff to fix the problem after I had checked out. The houskeeping manager arrived with his staff & fix all the problems for me. He personally wiped off the mould on the wall paper. They also sent me a fruit basket as a sign of goodwill. I was very impressed with their standard of service. The slight defect in the room was more than covered by the hospitality of the hotel staff. I am very impressed.

Nothing

The hotel is at the great location. However if anyone is coming there as tourist then I want them to know that there's not any tourist spots near by. You'll have to go to the town side. The breakfast and the staff was good. The food is amazing there. However i feel the staff can be more professional with their body languages, while dealing with people. It's not enough to speak in a formal manner but to act also. A person's body language says alot.

They gave me the room which was not clean deeply. By saying this, I mean, dust was all over the furnitures. However after complaining, they changed the room. But still it was same and slightly better. I really expect my room to be ready before the check-in time. Or if I have requested for early check-in, which I did. The given room felt like, it was closed for months. Which was not expected at all.

breakfast area

very small room

Location, friendly staff, food

Not applicable

Everything apart from no fridge in the room.

No fridge in the room.

It was near to my work place and also in the midst of shops and restaurants

Well the hotel is a compact business hotel and serves the purpose with basic amenities. There is no direct lift service from the rooms to restaurant . And the stairs and pathway little confusing. Every time you have to use stairs to come to restaurant and also from restaurant to reception

Too much sound from bar next to it.

Very clean rooms and washrooms. Room size was just enough for a comfortable stay. Adjacent to many restaurants, D-Mart and many shops, Auto stand. Breakfast was excellent.

None

Superb

No words to say

Location

Staff entering the room without knocking and also asking us check out at 0730 AM. In the other room also, doing ac cleaning with knocking pr informing.

Location and breakfast

No swimming pool

Breakfast, Amenities, Location, Staff

The weird design of the hotel, where I had to take an extremely convoluted route and 2 elevator rides to get from the first floor to the ground floor !

Cleanliness and newness

Size of the room and car parking

Nothing much

Facilities

Their behaviour.

There is no room like the pictures they are showing online , the room was too small according to the payment we are paying . The washroom was way too small.