Hotel Mercante vs Similar Hotels

Bed is not comfy.

Most rooms were comfortable, but some reported issues like soft beds.

Mixed to negative: several comments about small rooms, squeaky floorboards, creaky beds and occasional TV/glitches; some found rooms modest but acceptable.

Lacked basic amenities like a fridge and coffee setup; issues with AC and bathroom lighting.

Rooms are clean and relaxing.

Cleanliness was mentioned negatively in relation to bed bugs.

Mixed reports: many guests said the place was clean, but multiple reviews mention dirty bathrooms, sink drainage issues and low water pressure.

Room had issues with lighting and temperature control, affecting comfort.

The Location is perfect.

Location was praised for being close to essential points, but some had traffic issues.

Strongly positive: repeatedly praised for being steps from Calle Crisologo, plaza and major attractions; described as an ideal location.

Centrally located and very convenient for tourists.

Staff were welcoming, accommodating and efficient.

Staff were accommodating and helpful, handling issues effectively.

Consistently positive: staff repeatedly described as friendly, helpful and attentive across many reviews.

Majority of staff are very polite and friendly.

Catastrophic breakfast, limited food options.

Breakfast was served on time with good quality.

Mixed: breakfast and a traditional Ilocos offering were appreciated by some, but several guests noted the food could be improved.

Breakfast quality was low; limited options and poor preparation.

Thoughtful small touches like board games and bike usage.

Breakfast service was well received, with fresh fruit and coffee.

Average: parking available and period charm noted, but lacks elevator, some AC/hot-water issues and occasional TV glitches.

Basic amenities were missing or dysfunctional.

Overall exceeding expectations for reasonable price.

Value felt positive given the experiences and lack of restaurant expenses.

Generally positive: multiple guests noted very good value for the price, especially given the prime location.

Though affordable, the quality of breakfast was not satisfactory for the price paid.