Zoom Hotel Mulawarman vs Similar Hotels

Standard quality for this hotel tier.

Rooms are comfortable with cozy beds.

Rooms are described as nice with good views, typical for hotels in this category.

Rooms described as comfortable, but issues such as noisy air conditioning were reported.

The toilet is small and a bit uncomfortable.

Rooms are clean and comfortable.

The guest reported a strong smell of cigarette smoke in a non-smoking room, which negatively impacted their stay.

Standard quality for this hotel tier.

Great location.

Access to transportation was helpful.

The location is praised for being near the city center and amenities, making it very convenient for guests.

Consistently praised in multiple reviews as a great/very good location.

Staffs are wonderful.

The staff is lovely and helpful.

Hotel staff were described as friendly and helpful, enhancing the overall experience.

Mixed: staff repeatedly praised for friendliness and helpfulness (e.g., Gandy), but notable service failures reported — late check-in and missing towels — which reduce the score.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Breakfast variety and quality received positive comments, reflecting good food services.

Kitchen staff praised as great; breakfast was noted as slightly old in one review but overall acceptable.

Standard quality for this hotel tier.

The bar area with sofas is very pleasant.

Amenities were well-received, including quality Wi-Fi and beverage selections.

Strong amenities noted: TV with Netflix and other apps pre-installed and reliable internet.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Perceived good value considering the services and location offered.

Standard quality for this hotel tier.