ACJ Residence - A Member of The Luxury Stay Group

A nice and modern room, very well appointed and really comfortable. Easy check-in process, very friendly staff that was extremely easy to contact by WhatsApp and took care of anything we might need. Lots of restaurants and shopping options close by.

The three floors of stairs were quite challenging, especially with luggage. If other guest were noisy you would hear this well. Unfortunately, we had a few of those. However, staff was really trying to keep the noise level down.

Great Service and nice Room!

Kind and supportive people, helped me with storing my bag as i climbed a mountain. Good value for money.

Stanza ottima tutto perfetto

La posizione non ottima un po' infrattata

Room was exceptionally clean and great shower. Came back later on my holiday and they upgraded us for free for being a repeat customer.

Not much to disklike

Tutto! Stanza accogliente e spaziosa. Igiene ottima, prodotti da bagno in quantità. Molto luminosa. Staff gentilissimo, ci ha accolti e accompagnati in stanza portando le valigie. Posizione super centrale.

Terzo piano senza ascensore. Se avvisi in anticipo, lo staff con piacere ti porta su i bagagli.

Beautiful rooms. Also, the area had some great food.

Nothing.

Personale molto disponibile e pronto a soddisfare ogni esigenza

Camera molto moderna, aria condizionata silenziosa e funzionante!! Posizione centrale a soli 10min dal lungomare e molti servizi nelle vicinanze ( lavanderia, supermarket, ristoranti)

Nuit avec tout le confort nécessaire

Rien tout était parfait

La camera e il servizio

Terzo piano senza ascensore, con le valigie è molto scomodo.

Ubicación, y instalaciones

The room was a great size, super clean and comfortable, great bathroom, no little water heaters, perfect

The entrance can be a little off putting but once you realise how it works, it’s easy,

交通很方便，出门就有亚庇最有名的炸鸡店。房间很干净，我是一个人入住的，也很安全，酒店工作人员很耐心的解答问题

Staff gentilissimo e disponibile oltre le aspettative. Parcheggio adiacente perfetto e ottima posizione.

Jauku, modernu. Šeimininkas labai paslaugus, iškart reaguoja ko nors prireikus, pataria. Kambarys kasdien tvarkomas, jei tik to pageidaujama. Teikiamas nemokamas vanduo kasdien, dušo priemonės ir kt. Viskuo pasirūpinta, net šlepetėmis, lagamino svarstyklėmis (patogu prieš skrydį).

Nors šiaip buvo labai švaru, kambaryje buvo mažų skruzdėlyčių.

工作人員的態度積極和親切

沒有

工作人員的工作態度很棒

沒有

10/10 – Highly recommended! I had a wonderful stay and would definitely recommend this accommodation. The room was spotless, comfortable, and exactly as described. I was also kindly upgraded, which was a lovely surprise and made my stay even more enjoyable. The hosts were incredibly friendly, responsive, and always available whenever I had a question or needed help. Their communication was excellent from check-in to check-out. The location is also very convenient, with restaurants and shops nearby, making it easy to explore Kota Kinabalu. Thank you again for your warm hospitality. I would happily stay here again on my next visit!

Magnifiques chambres. Propreté parfaite. Personnel très attentif et aidant. Nous avons été surclassés deux fois. Emplacement nickel. Nous reviendrons les yeux fermés 🤩

The bed is amazing! Also the location and the clear information from the staff and owners. It is also really clean and everything is there what you need. Thankyou for the wonderful stay!

Una habitación impresionante, sin palabras, rompe todas las expectativas hacia bien.

Personnel très agréable et aidant. Chambre très propre avec une très bonne literie. Et un belle décoration 👌👌

Rien

The location of this property was fantastic. On top of this it was exceptionally clean and is to a very high standard. The staff who we didn’t meet but were excellent at communicating with us via what’s app.

Nothing

Gastgeber waren extrem schnell über WhatsApp erreichbar und zudem sehr freundlich und hilfsbereit. Zimmer ist sehr gut erreichbar, zentral gelegen, aber trotzdem nicht zu laut. Hochwertige Ausstattung und sehr sauber.

Very clean and modern

Nothing

El hotel era familiar y estaba reformado. Fueron súper atentos con nosotros en todo momento. La cama era comodísima.

La ubicación no era la mejor.

clean & nice

tiada cermin besar utk tetamu bersiap dia ruangan bilik atau ruang tv. cermin cuma ada di dlm toilet so agak sukar utk kami bersiap tanpa cermin. Yg lain semua best👍🏻

Very clean and shower was good. Bed was comfy. Good communication with owner.

Friendly and room nice

Very clean, stuff very helpful, central location

Missing luggage rack for suitcase or bag

Super comfy bed, spacious room, super friendly staffs and owner, love staying here, dah banyak kali repeat, early check in too

Nothing

Pre-arrival communications just perfect. Met at door. This was like staying at the Hilton, except the personal service was better.

Update the front of the building to match room standard.

Tolle Kommunikation per WhatsApp mit sämtlichen Informationen. Super!!! Sehr gute Lage, nicht weit von der Waterfront enfernt.Von außen sind die außergewönlichen Zimmer nicht erkennbar. Wir haben später nochmals eine Nacht dort verbracht.

Es gibt nichts zu bemängeln.

Heel erg fijn verblijf in Kota Kinabalu. Schoon, fijn bed, goede airco, en erg behulpzaam en snel reagerend personeel. Goede prijs-kwaliteit verhouding. Ligt centraal.

Friendly

Centrally situated. Excellent communication pre and post arrival.

Windows can't open

L: Room was nice and clean, staff very responsive and proactive in asking if we needed anything, even before we had arrived to KK, they had made a group chat on whatsapp. The staff helped carry our luggages up. Asked for some more towels and an extra chair (because theres only one in the room and 2 of us), which they gladly provided for us. M: The accommodation also allowed us to store our luggage at their storage room after checkout since our flight was at night! We were going to book a separate bagdrop but ACJ offered this extremely helpful service for free! They even carried all our bags from the third floor to the bottom of the stairs ^_^!! I think they have been very communicative, considerate and friendly for the entire stay. Thank you so much!!

L: Literally only downside is that its 3 stories up M: Agree!

Really nice rooms -- no expense was spared to renovate them. Very spacious, too. We only stayed for one night and had an early morning flight, but recommend it. Good location. Easy to get in and out. If not clear, there is no elevator and the rooms are located and the third and fourth floors -- two flights of stairs per floor. Someone can help with your bags up, but not down for planning.

The place was nice. No complaints.

Clean, comfortable and well maintained rooms. Whatsapp support and service was outstanding. It all went smooth and the response was always immediate. We stayed here twice and booked this accommodation also because of its luggage storage service, which was great. Location was also good.

There’s a lot of unused space in the room, so adding an additional chair or sofa to the room would have been helpful, so both people could sit down. A little bit more storage space would also be great, even though the hanger in the room was helpful.

地理位置很便利，步行可达很多地方。服务很好，有求必应。

浴室刚开始有点味道，需要通风一段时间。

Fairly clean to begin with, had good aircon bed was good but uneven. There were supplies like coffee water and shampoo available if you needed. Small.shower head was good. Big one looked mouldy

No water available for the last couple of days, bed was ok but uneven, slight smell of mould and drilling, building work outside my door on couple of days

Every aspect amazing! Very good communication almost all text extremely effective.

Nothing

It was very helpful that they stored our luggage while we travelled for a few days.

Alles war perfekt. Wir empfehlen gerne weiter

The room was exceptional, featuring a comfortable bed, high-quality sheets, and comfortable pillows. There is marble flooring from floor to ceiling. The shower is modern, spacious, and powerful. Communication with check-in and check-out was excellent. The location is ideal—just a 5-minute walk over the sky bridge to the waterfront.

Quite a few steps to climb.

Good location in town, good communication over WhatsApp about check in. Staff were very nice. The room was a good size and nice. It was clean

Everything was just a little used and worn down. There was a weird smell in the bathroom during the night.

Bedden

Niks

Room clean and staff nicely

L'hôte nous a gentiment surclassé sans que nous lui demandions, l'ensemble était très propre, la café et le thé fournis, de l'eau à disposition

Die Unterkunft ist sehr sauber. Hat ein tolles Konzept, dass man sich zum Beispiel Shampoo oder Tee nachnehmen kann. Obwohl es keine Rezeption gibt, ist ein guter Service garantiert. Jede Frage wird per WhatsApp sofort beantwortet. Wir waren sehr zufrieden und würden jederzeit wieder hier einchecken. Besonders gefreut hat uns ein kostenloses Upgrade.

The owners were very pro-active and responsive. Key pick up was straightforward with communications via WhatsApp. The entrance to the building is a little unpromising, but once in the areas managed by the owners, the accommodation is modern and seems well looked after.

.

We had a very comfortable stay. Self check in and check out possible any time of the day. Staff is very responsive and available through WhatsApp at all times. The room was clean and looked nice. Walking distance from Waterfront and multiple supermarkets. All amenities are provided.

The bed was on the smaller side for 2p. If you have mobility issues be aware that you will have to climb multiple stairs with your luggage, this was not an issue for us. Grab driver advised us to avoid being out at night in this area as young females.

Room was great! Spacious, clean, we could grab water or any other supplies any time. AC was quiet and working! Shower was excellent.

We missed big mirror.

Very clean and helpful staff!

You could hear some music at night

Property was modern and clean. Comfy bed. Plenty of water supplied.

Sound proofing in the room is not very good. You can hear a lot out side and also the people in the room next to us were having lots of ‘fun’

Room clean

Very clean and comfortable. They also had a nice shower with great water pressure. The apartment is located a short 15 min drive from the airport, which was very convenient. I could not say better things about the staff. They were very helpful. The management held our bags while we hiked Mount Kinabalu with no extra charge. They even went to the effort of delivering the bags to our new room at their other nearby residence the night we returned- and these bags were heavy! Thank you for a wonderful stay.

Sehr angenehmer Aufenthalt. Das Zimmer war äußerst sauber, Bettwäsche und Handtücher in einwandfreiem Zustand. Die Kommunikation über WhatsApp verlief reibungslos und zuverlässig. Klare Weiterempfehlung!

Lage, Annehmlichkeiten wie Wasser, Tee oder Powerbank am Zimmer. Einfacher Check-In bzw. Check-Out Prozess. Gepäck, nach dem Check-Out zwischenlagern.

An einem Abend, etwas zu laut, da Musik von sehr nahe gelegenen Lokalen hörbar war und ein frühes schlafen gehen (22:00 Uhr) nicht möglich war.

You wouldn't expect it from the outside, but it's a well maintained room with modern facilities such as remote controlled blinds and a bathroom mirror with a digital temperature and time display. Very clean space with ample supply of toiletries/instant beverages. Spacious enough for a comfortable stay. Quiet at night without any disruptions to sleep. Excellent water pressure and instant hot showers. Within a fairly easy walking distance to Gaya Street and Imago Mall. Also importantly, very close to a coin operated laundromat literally around the corner. There's also a massage parlour a stone's throw away. Hosts were very responsive and easy to communicate with and gave clear check in and check out instructions. As an added bonus there was a Ramadan bazaar just outside.

Probably the only minor downside is the flights of stairs you have to ascend to get to your room. They do offer assistance with your baggage if that's an issue.

We had already stayed in this property for 3 nights previously and this was just a 1 night stopover. The room was big and bright and the facilities first class. If you want to experience real Malaysia, the location is perfect. The support team were fantastic from check in to check out and nothing was too much trouble. We particularly liked the shower and the provision of slippers was a great touch.

Nothing

Tolle Unterkunft - uns hat es sehr gut gefallen. Es war modern, sauber und das Bett war bequem. Die Kommunikation hat super geklappt. Gleich nebenan sind z.B. Restaurants, ein Waschsalon und eine kleine Mall.

Nur ein Hinweis: gerne darauf hinweisen, dass das große Fenster (Blick auf einen Parkplatz) außen nicht verspiegelt ist und man gut reingucken kann, wenn man den Licht- & Sichtschutz nicht herunterlässt ;)

Ok

No

Lokalizacja

Brudne rolety

Todo era excelente, ubicación y el personal muy amable , estuvieron en contacto con nosotros todo el tiempo . Muy atentos

The location was very good. The service and communication with the staff were also great. They cleaned our room at 7 p.m. after I didn't realize I had to put the key in the box.

Here I will only give recommendations. Put a luggage rack in the room so that all open suitcases and luggage are not left on the floor, and add another chair to the room. If possible, put a mirror in the room. Adjust the shower in the bathroom so that it does not spray water on the wall. Please note for sick and elderly people that the rooms are on the 3rd and 4th floors and there is no elevator. The windows do not open, if that matters to anyone. These recommendations are only to further improve the amenities. Thank you!

Alles okay

Very comfortable place to stay with lots of grocery stores, restaurants, massage services and a large shopping mall nearby. Breakfast is not included but it is easy find something to eat nearby.

The residence is located on the third floor so you need to walk upstairs.

环境不错，卫生也干净，地理位置也还不错，对面就是早餐厅

细节吧，清扫的时候要注意床下缝隙之类的。

The hosts were incredibly accommodating and had prepared my room ahead of time. Very easy to grt in contact with and positive vibes. Showers were very nice !!

Is super clean and is a beautiful marble room with a very comfortable bed.

An excellent room in a fantastic location. The hosts were so helpful during our stay. We cannot rate this property highly enough.

This is over critical but there is room for a couple of comfy chairs and would have made this room into a perfect mini suite.

Location is great, right next to Asia City and some great eateries, as well as a 24/7 laundromat. Facilities were also great, pretty clean and looked-after decorations. Amazing communication by the team and great hospitality. The luggage storage service was much appreciated!

Beds are comfortable, but a touch small for some westerners.

Good location. Near with reastaurant, watson and guardian. Staff very helpfull and friendly before you checkin and after you checkout. Under rated and very recommended. Room really clean and good value for money.

Stairs

The stay at ACJ Residence beside the Cititel Hotel in Kota Kinabalu was comfortable and convenient, with a great location close to shops and restaurants. The room was clean, well-equipped, with very good WiFi connection. The personel there is super kind & very helpful.

Suasana bilik mewah.. Bersih sangat.. Wangi.. Staff sangat ramah..

Kena naik tangga 🤭.. Tapi tetap berbaloi

Very clean and comfortable stay, staff were super helpful and responded very quickly to any issues or questions we had. Location is quite central.

Only downside was that it's on the 3rd floor with no lift, so carrying the luggage up and down might be annoying. Also note that there's no reception, it's just apartment units.

comfyy & clean

no youtube

The room has very cozy & calming vibes.